Brendan did an excellent job putting a deal together for my girlfriend and I. His service is unmatched, and his eagerness to please and transparency made the deal. He deserves every star and then some on this review. I will only work with him at this dealership. There were a couple parts in the process in general that could have been done differently but to no fault of Brendan’s. I feel that he did everything he could to make the process as smooth and easy as possible. I would recommend working with him

Love this Place. Tom Broussou is by far one of the most knowledgeable and professional automobile brokers i have ever met. His insightful knowledge and spot on vehicle information is by far the best around. His ability to pair someone to the ideal vehicle is uncanny. Go see Tom, you will be thankful you did!!!

Bryan Leonard was a great rep to work with. I had inquired about a couple of vehicles and he always was quick to respond and got all the information I was looking for. When I went to look at a car, he had it pulled aside, ready to go and had all the records In hand. Highly recommend and will use again in the future.

Sold us a lemon basically, only had the car for a couple of months and the car goes to the doctor more than my whole family has ever been. Really disappointed with their system it’s very sketchy.

Purchased a Tahoe from Cooper Direct since our little family was growing. The buying process was ok, the single key fob for the vehicle was trashed but was promised a new one. Went to take the Tahoe home and one of the front parking sensors had been knocked out. It was replaced and painted (didn’t match the car and is now dented from the replacement process)—ok they tried. Took the Tahoe home, still no key fob (all the buttons were missing). We could manage—wife was 8 months pregnant and I had other priorities. Literally within the week, our vehicle started making a terrible noise, the transmission was shot. We returned the vehicle and told them of the issue. They said they would take a look and gave us a loaner. We had a loaner for a couple weeks and the day before my wife is induced for have our son, a person from the dealership shows up at our house to pick up the loaner and delivered another one since our loaner was “sold”. Mind you while driving it, I notice the transmission was slipping just like our Tahoe and notified the gentleman that picked it up. So I change out our car seats while my wife’s anxiety is already at a 10. We drive the loaner to the hospital that night and welcome our baby boy. A couple weeks later we get a call from a Chevy service center in Shawnee saying we are getting a “rebuilt” transmission. A little disconcerting that no one from Cooper Direct told us the plan throughout this process. We get the Tahoe back and think things are going better. The Shawnee Chevy dealership gave us a new key fob so we thought all good, right. The next day we get a heavy rain and guess what, the dash is full of water. By this time I am very upset. We return the vehicle yet again and they said they will fix. Ok great! It is returned and guess what happens the next rain. It’s worse, the headliner is soaked and when you turn a corner, rainwater is sloshing in the dash and soaks your feet. Next, the computer says “add engine oil”. I check the dipstick and guess what I find? NOTHING! There is no oil! No oil in the driveway so now thinking this engine is toast, or worse when they serviced the vehicle they didn’t put the proper oil or any oil at all!?. At this point I feel like we bought a LEMON. Now we are left to figure out what to do for a family vehicle that leaks water any time it rains and burns oil. 2 stars because we are repeat customers and our first buying experience was much better than this.

Im in the beginning stages of finding a new car. I had the pleasure of working with Anthony- he is wonderful to work with and very detail oriented. He didnt rest until I found a car that fit what I was looking for. I highly recommend them and Anthony!

Very friendly group of people.We knew exactly what we were looking for, and when we arrived they had the vehicle prepped and ready for us. This was a very low pressure environment all the way through. I know we will be checking here first the next time we are in the market for a new vehicle.Kudos to our salesman, Josh Shook.

If your going to cut my off on the highway and flip me the bird at least have the common sense not to have a dealer advertised license plate.

Anthony made the car buying process seamless. Id recommend him to anyone looking to buy a new car .Thanks a lot Anthony!

The finance department is a joke. Won’t give a call back after leaving messages. Had to get a hold of the bank myself to make sure everything was good to get funded.

Love the indoor showroom. Anthony was great to work with and very helpful