Awesome customer service. Actually all the staff and owners are great
Had fixed a service issue on my bike I really appreciate Clint, Mark and Eric! You guys are awesome! If anyone is in the market for a Harley go see Clint!
Very cool building and store front. Friendly and professional staff. Great inventory. Well thought out display and floor space. Large selection of clothes & accessories. Test rides available.
Building is cool from outside, was disappointed by the lack of creativeness on the inside. Clothes werent presented in a way to catch your eye. We try to visit every Harley place we can when traveling and they usually have something unique, bit we didnt find anything.
Thank you to the top notch sales staff Randy, Clint, and John! They made my experience enjoyable and easy to navigate. Dave in parts helped me find all the extras with ease and Amberlee and the girls in motorclothes were fast to help and friendly. We are proud to be a part of the Legacy HD family.
I was passing through middle of June 2021 on a 2400 mile plus trip on a new to me Harley I purchased near NY. I was having what I though could be a battery / charging issue. Eric took me right in, popped the seat, found a loose terminal, tightened her down, showed me something I didnt know about the bike and got me out to the road again! I did manage to stay and buy some things though! This dealer KNOWS customer support isnt just for their customers, but the product line. My trip was worry free after that! Thanks Legacy and Thanks Eric!
Stopped here while in a bike trip since we were having problems. Got here at 1:30 and at 6:30 our trip had to be cancelled since they couldn’t fix the problem. Got the bike back in the morning and made it home safely but it turned out that it could have been a bad situation. There was a rotar issue and they fixed that but what I don’t understand is that they replaced front wheel bearings and never checked rear when you already worked on the rear. When we got home we had the bike fixed which was the rear wheel bearings. Paid legacy $$, hotel stay and never made our trip. Nice people but not a place I would not recommend.
Bought my 3rd bike from Legacy this week. #3outta4aintbad.Need I say more?Always friendly and know how to treat their customers.
Randy, Clint and Jim were awesome to work with which made for a great experience at Legacy. Left with my dream Harley. Also after purchasing, I was taken to each department and introduced to the staff which were all very friendly, helpful and informative. If youre looking for a bike I recommend Legacy being your choice.
The knowledgeable maintenance department and friendly staff make this a must stop, if you are in the market for a new motorcycle or some gear.
Folks at Legacy HD are a great bunch. Very up front with everything, friendly and traveld 10 hours round trip to deliver my new Trike and pickup my trade in.
Great experience. Thank you Chris and the rest of the staff!!!! Yu guys made it enjoyable...ill be back for sure for my next bike...THANK YOU!!!!
Love this place. It is worth the 3.5 hour drive!
We love all Harley Davidson shopS. Weve been to many, all over the USA!,
The staff was friendly and was willing to answer questions even though they was pretty busy that day.
I would send anyone I know to legacy Harley-Davidson in EffinghamJust cool knowledgeable friendly folks there that will help you in any way possible
Cool building. Friendly staff.
I pulled in 10 minutes before closing with a flat coming from michigan and these guys fixed me up. Awesome, thanks a million.
Thanks for the top notch attention to detail & service!! It was a pleasure working with Randy!!! You made my husband’s dream bike come true!!
Awesome 👍Great selection of shirtsVery friendly people working there.
Will do all my buisness with legacy hd from here on out. John was awesome to deal with from the day we just came to look at inventory to the day we was ready to buy. Everybody in the dealer was so nice a friendly to deal with, so from here on out i am a certified customer have been back and bought some upgrades as well. Thank you to everyone
Great dealership! Made my wife and I feel like we were part of the family. Very informative about the new motorcycles. Answered all of my questions and made me feel very confident about my purchase. Cant imagine purchasing a Harley anywhere else. Great job Legacy Harley Davidson !! Special thanks goes out to my buddy Clint for all your help !!
Very helpful will definitely be goin back!
Stopped in on vacation just to go check out the Harley Barn. I work at a Texas dealership so I was excited to stop in. They did not disappoint! Nonnie was super helpful in finding what I needed for my friends back home and Paul even came down to meet me! They have a great team!!!
Great place I get my parts here awesome motorcycle selection
Great place. Home town atmosphere. Prices are about $5 less on everything than the big city dealerships. I got harley jeans and an embrodered harley shirt for$60. Very happy. We will be back.
Great service today !
Always a great selection. Amazing friendly staff. Will definitely be back
Walked in to buy a pair of boots with my fiance and there were easily 30+ unmasked people standing around. The shoe collection was very small and I left feeling like I needed a shower.
Rode down to get oil change from Lynwood Il last fall great service, very friendly staff . Getting ready to ride down again in late October depends on weather
OK let’s start off with there is no other Harley dealership like this one never been to an in person but worked with them over the phone then searching for four days for a clutch for my Harley a specific clutch not just any old regular clutch Virginia North Carolina they didn’t even know it exists for a Harley I called my man Dave He knew exactly what I needed and had me put together he knew exactly what I needed and had me put together put together with a price and shipping and I will receive my part in two days if you ever decide Buy a Harley need parts for your Harley anything Harley related you definitely need to go check out these guys
Seen better
They are great to work with. This is our third bike from Legacy. We tell everyone that we know that Legacy has the best prices in our area
Good people to deal with.
I’m from outside Chicago. I broke a belt on my 17 street glide and was looking for a factory manual. I called all the dealerships near me and all said 2 weeks to get. One told me their computer shows Legacy Harley Davidson had one. I called them to see if they can mail it to me and Dave in the parts department told me they did not have one I’d have to order it so I continued my search. Dave called me back a few minutes later and said they had one in the shop that was slightly used they can send me and then replace the shop manual were the one theydy order for me. I said great. I then ordered all my parts from him as well. The parts and books came the next day. So here’s an”atta boy” to Legacy Harley Davidson for helping me out in a pinch. Thanks Dave
Hey legacy, try answering questions rather that asking them. You dont need my stats and personal info when Im simply asking for the price on a particular part. I bought the parts I was price checking just not from your store.
I dealt with the parts and service departments yesterday. Staff was very friendly and helpful. It was an enjoyable visit.
Took road king in on tues .wed got a call saying it was ready to go. Come to find out it only had vapor lock. But still very good friendly service.fast turn around..
Very nice store and friendly help. Will definitely recommend and will be going back.
Great atmosphere. Friendly and k knowledgeable staff.everything is expensive but also very well made.
Do they mess up? Yep they are human. Do they go out of their way to make it right? Yep they are Harley-Davidson.
Great service and great people!!!
Terrific customer service
Awesome experience and friendly staff !
Very friendly staff! We are from OK, traveling through and everyone was just awesome! Even got some good ideas for where to stop and grab a bite before getting back on the highway.
Excellent service!!
All Harley Davidson stores are great shopping!!!
Awesome facility! Love the barn theme. Friendly and courteous staff. Good selection of bikes and accessories.
Great place, great staff always friendly
Great help from the service dept and motorclothes.
At first Google maps said they was open until 3 . We showed up around 1:30, and its by appointment only. I really wanted to check this place out.
Stopped in today as we were travelling. Very helpful, friendly staff. Beautiful store. Great selection! Well definitely be back!
Nice place with friendly staff. Went with my nephew to trade bikes. I prefer my Goldwing.
Passing through Effingham, I stopped to check out Legacy HD. Nice place, and a very friendly, helpful lady helped me find a t-shirt
It wasnt closed. . . was gonna buy a sweatshirt for winter but. . .
I just recently bought my first bike from these guys! Amazing Selection of bikes! The service department is great as well. My bike has lots of high performance additions to it, and they walked me though how to properly start it (since its carbureted), and the proper care techniques. Clint (Sales Manager) was awesome to work with, he gave be a great out the door price. Ken was great to work with as well. I stop by every now and then, and it feels like family when I go in.I think I might drive the extra 20 miles to get my service done here as well!
Cool place, friendly staff, nice selection
Love the setup they got. Really cool place to see if youre into motorcycles
Stopped in on 3/8/16 to have starter replaced on way to Daytona for Bike week. $543 later and it started 4 times before failure. After a $180 tow back to my campground I loaded it for home. Returned it to my local dealer. The inner primary starter nut was backed out 6 inches. Not properly tightened. My entire trip was a loss. To be fair the staff was really nice to deal with while I was there. The service guy wasnt so friendly when I called to vent my displeasure. I wasnt rude but I definitely was firm.
Awesome job!! The bike looks and sounds perfect
Really like the Harley Barn! Staff are exceptionally cool! Nick and the girls in motor clothes are super friendly and helpful.. Every visit is an awesome visit, great folks, Effy Legacy.
Cant wait to go back
I was 3000 miles into a 4000-5000 mile motorcycle trip and I noticed that I needed a new tire before I continued on. So I stopped by on Monday, they was not opened, so I stopped by around 9am Tuesday morning to see about getting a new back tire. I was told that I would need to make an appointment and it would be two weeks before they could get to my bike, I didnt have two weeks. I asked if there was any other shops around that might be able to help me and he thought about it for a little while and then said no there wasnt. I needed a new tire, so I googled and found a Harley Repair shop at the south end of Effingham, he was able to get me a new tire and brakes on the next day.
Friendly staff, very cute place, must go to if you like to go to different dealerships. Beautiful bikes on the floor too.
They had the most majestic bike Ive ever seen in there
Nice place to check out especially if you collect HD poker chips!!
On a trip to the east coast, my motor decided to self destruct 700 miles from home. I was about thirty miles from the dealership and they sent a service vehicle out to bring me in. They later took me to a motel. Eric, Tiera, and Zach helped me out the best they could. The motor company wasnt as helpful. Two months later HD supplied a new motor and Legacy installed it in short order.Now, no one at the dealership knew me from Adam but they treated me like I was a regular. I appreciated the calls that kept me posted on any progress that was being made and advising me of any increase in cost. If you have to break down, do it near Legacy Harley Davidson. Good people.
The employees are helpful and friendly, and they have always had a nice selection of motorcycles.
The dealership was beautiful. All of the staff was very friendly and treated you like family! I will never buy a bike anywhere else.
Great place! We go to church at the pig pen. It is AWESOME! I feel Gods presents there!
Building is really neat. Real silo made a great entrance. Friendly staff.
Very polite. Worth checking this place out.
Good service
Staff was very knowledgeable, the one helping me was very friendly, very attentive, and if she didnt know an answer, she told me to wait a few seconds while she asked another worker. The parts counter could use some of her people skills.
Just bought a used 2014 Street Glide from them. They were great! I didnt know the area well since I drove from an hour and a half away and the sales manager got on his bike and led me around. Was a great experience to buy my 1st HD.
Awesome looking dealership. The building looks like a barn. It even has a silo. Very friendly and helpful employees too.
Good people, treated me right.
Very nice staff members. They are very friendly and attentive and treat everybody so nice.
Probably the best dealership I have ever been to. Their service dept leaves NOTHING out, very attentive whether its a 12 year old used HD or a brand new sale. HIGHLY recommend this dealership for ALL of your Harley Davidson needs!
Great staff they seem a bit proud of their items. Even more than other Harley Davidson places...
One of the coolest Harley buildings Ive been in. Very friendly staff.
There employees are very helpful and do what ever they can to help you
Came in after a really bad experience at another Harley Dealer....I wont name them here, but they are located in Alton, IL.... John, the salesperson, was very helpful. I bought a 2002 Road King FLHRSE Screamin Eagle. These guys were very fair with me on my trade, and even mounted up 2 new tires on my new bike there and then so I could ride it home the same day!AAA+++ You have just earned a customer and I will be back for another bike. Thanks!
Very friendly service people...prices reasonable...military discount...
Stopped by on two separate occasions, to look at campers. The first time I wandered all over and no one ever came out to help. A week later I had a chance to swing back by and the same thing Nobody in sight,one of the trailers near the show room was open I went in the look at it that’s when someone came Walking up quickly and said hey this is Sold and it should have been locked. No hi how are you how can I help you. I think I’ll take my business elsewhere
Super nice people. Parts man Dave super nice. Thats rare
Very good experience..love our new 5th wheel
A little hard to get to, but well worth it, help was very friendly
Large selection of merchandise and the sales persons are all so nice and helpful! Seems like a great place to work too because their enthusiasm carries throughout the store.
Awesome shop. Nice people
Whether your ready to purchase, looking for service, or just browsing the merchandise, these people will make certain your experience is friendly and courteous. Theyll go out of their way to make you welcome.
Nice dealership, very friendly and helpful staff. Good selection of pre owned Harley Davidsons.
Staff always asking if we needed assistance and eager to help! Thanks for having a great Santa and Mrs Clause
Very nice excellent service very nice people treat you like family
I had my wedding at the winery (right next to the harley barn) on june 24th 2017... they had a live band playing that day that was very loud. We tried calling over there to get LITTERALLY 15 min of silence so we our guests could hear the ceremony but we were hung up on then they just ignored our phone call when we tried calling back. We even heard laughing when we asked nicely for them to at least turn it down. Needless to say they were very rude and i would not support their bussiness.
Excellent customer service. Great selection of bikes and Harley merchandise.