I had a great experience today as I came in to open a new insurance policy and was helped by Jacqueline Namou. She was very welcoming, helpful and she was very professional. She made it very simple for me to understand what options I had and really made it to where I had a clear understanding of what policy I wanted. Thanks to her I walked out with a great insurance policy and felt like I got a really good deal too. Thanks again !

I just wanted to mention how Ms. Reyes did an excellent job helping me get a good deal on my car insurance. She helped me pick out the insurance that best fit me and helped me get a good price. I usually stop paying my insurance because the prices are too high. Ive gone gone through 4 different insurances in the last 2 years

Jacqueline was extremely knowledgable, kind and professional about renewing my policy! She had answers to all my questions and helped me make the right decision today. Insurance is very complicated but she made the whole process easy. I would recommend her to anyone looking for an insurance professional.

Jacqueline is a real pro at her job…she checked for every possible discount she could get me ….And even though i am computer illiterate she took me step by step on how to get the paperwork done over my cel phone …courteous., very sweet.,patient.,beautiful voice…thank you Jacqueline

Brandon Thompson was a great and helpful rep! Was fast, quick and very very honest! Alot of times im sketched out with places like this but he made my whole experience great! If anyone is looking for quick easy insurance rates ask for Brandon Thompson! 11/10 would recommend him for amy service!

Their customer service is great. Quotes are very reasonable.

Everyone is so patient and helpful, specially Jacqueline Namou, she’s a professional at what she does. Answered all of my questions politely and made everything clear.

Jaquelín is the best costumer service i ever had in my entire life, she was so nice, so professional and this time she have to wait for me lol, gracias Jaqueline, eres la mejor,I hope the next time she Answer again 🙏

Thank you to Jacqueline namou for helping me out with my claim not everybody does that you have very good attitude with your customers is great customer service very sweet and professional. I really appreciate her service thanks for been so sweet with everybody.

They lie to you tell you the will charge you 77.00$ for first month the charger you 267.00 and say theres nothing they can do about it read previous reviews they done it before dont sing up with them.

Great service excellent customer service Jaqueline is very good on what she does I always recommend to everyone she’s very professional and very helpful

Bad insurance ...bad service after you got insurance from them .all ways change extra, steal my money from my account.

Jacki was very helpful and sweet...She was excellent at customer service and was very patient, Need more employees like her...

Jacqeline Namou is awesome 👌 so professional and patient. I will totally recommend Freeway Insurance to my friends

My name is Kimberly. Giselle helped me over the phone and she was absolutely awesome! I just felt more comfortable going in person I met Jacqueline Namov she completed all of my paperwork and she got me the best rate affordable... she was great! Thanks

Thankyou Jaqueline namaou very generous for helping out .

Amazing customer service, Jimmy was very helpful with helping me understand how everything is broken down. Definitely feel comfortable doing business with them.

Jacqueline Namou helped me get a great deal on full coverage car insurance. She was super helpful and answered all the questions I had about the new policy I just purchased. Thank you so much.

Horrible horrible service. Ive had the policy for less than 2 weeks and was pressured to make the policy after stating to them that I cannot afford the high down payment of $300 and $80 monthly payments on top of the down payment. Yet I was pressured. They market themselves as inexpensive insurance but that is false. Jacqueline Namou an insurance agent could not help me and could barely speak English. They were extremely rude and let me know that I was still responsible to pay the rest of the $300. They already took $161 from me. If I dont pay then it goes to collections affecting my credit. Please DO NOT get FREEWAY INSURANCE.

Jacky is my agent and I have been with her for a while everywhere she goes I always follow her because her job is outstanding I feel like she really knows what I need she never pushes to make me buy extra stuff like everywhere else but she always make sure that I don’t have any gaps on coverage I can say she really cares and I trust her for my self, my family and friends she represents her company very well. We love freeway and jacky . Thank you freeway insurance

Hello so I babe had the insurance for a few months now.I got in an accident 3 weeks ago and NO ONE contacts me or gives me an update on whats going on. Then I find out I cant even get a rental car because the person that did my policy told me she had added it but I didnt see it on the policy and then I was too late to change it.And then I get yelled at by the person taking care of my claim because they said that they womt fight for my case even if it wasnt my fault. They want me to handle it at small claims court.Very frustrating.

Fantastic service thanks for all support I’m goin return with my new cars

Jacqueline was so much help. I loved her professional attitude and kindness. She is a great asset to Freeway Insurance.

Im so happy whit Jacqueline Namou sales manager she have really nice Customer service Im feeling satisfied

Really helpful and friendly. As always my insurance girl Jacqueline Namou got us everything we needed in a timely maner and with a really good quote. Me and my wife are happy

Jacqueline Namou was very helpful and great service. I’m Glad she helped me and thankful you have her in this insurence.

I have been coming to this location for a few years now and they have always got me amazing rates and the lady there Jacqueline is especially helpful when it come to hunting for a better rate!

Excellence on customer service, my agent Jacqueline shes the best they always take care of me the whole staff is amazing I recommend this location to any family or friends they always look for you budget and they willgness to help is a plus. Such a good vibe

I visit the office in the date of 5/29/18 And I received a good service from Jacqueline and she is a good worker, respectful and well manner and she did my insurance paper work for my new vehicle and thank you.

Jaqueline es muy amable muy atentanta y recomendable her customer service is outstanding highly recommended to all my friends and family, I been with her since 2010 I keep following her everywhere she goes and her and her team are the best this is the best place to look for insurance.

Jacqueline was a real expert and got us the cheapest option! She was really friendly and made the whole thing painless.

Im always happy to be helped by Jacqueline Namou at the Freeway Insurance, she is help full, polite and professional. Thank you for having us!Gebrelu Dessu.

Very fast and helpful Jackie got me the best quote an walk me through the process.

Always friendly very pleasant, Jacqueline Namou, Sales Manager is very nice & takes every courtesy to get a good Policy @ a fair price for her Client.

Gisselle provided me with fast and easy service!

Mrs.Galie provided me a very friendly and attentive service.

My stepdad loves freeway insurance. Good quotes. Im switching.

Jacqueline Namov the sales manager is always extremely helpful

Great service

I’m very pleased with the service and staff

I called for a quote for auto insurance. Before I could get a quote the telephone person wanted to pin me down on when I was starting a policy. I called twice and spoke with two different people and received the same treatment from both. Needless to say, I never received the quote.

JACQUELINE NAMOV is the best at Freeway insurance

The worst phone customer service !

Ok

👌👍

Thank you

Vivian Reyes attention was excellent and her insurance proposal was very good.

Excellent customer service and very attentive to the needs of the client.Throughout the process to fill out a policy, there are no details to change the assistant or less insurance because I was very satisfied with your professional staff.I recommend this insurance for its good quality service and its good accessible price according to your clients needs.

Good service freeway issurance good prices very friendly very patient very well explocado make you feel very comfortable for any service ask for Jacqueline Namou is the best to advise you!

Very good attention from JACQUELINE, very kind and patient to help, she is the best !!

I tended to Jaky very kind helped me with the aceguransa and all well I thank you for your help thanks

Good service until coffee giveZiii very goodExcellent service and quality I was attended by Jaqueline Thank you my agent I always come here

Very good attention and a lot of help jackeline namou very patient in helping and solving the insurances very good communication

Very good attention and very kind jackeline thanks for the attention

Very happy with the service Jackelin offered me highly recommended I am leaving happy freewway imsurance God bless you and keep helping many people thanks for your help

I loved the service with jaqueline namou

Yaqui helped me, I really liked it and thanks for your time

They take care of you very well, they look for the best for you and your car and the well-being of the city, many thanks to GACQUELINE NAMOU is one of the best people in freeway insurnce

Yacquelin, of course, I like how he attends when I go to turn off my policy

Jacqueline namouShe is a very kind person who explains everything to you with patience she always has a smile I think she is the best of all the people with whom I have chosen some insurance so I always return to look for her

Very good customer service, very friendly.

Good customer service.

Jaquelin es super amable y atenta, me encanto su servicio y me ayudo con todo lo que necesitaba !! La recomiendo mucho Gracias .