In 2013, I purchased my security system from All Secure. Their monitoring company is with Central Security Group. For any service requests, I have to first go through Central Security Group who then dispatches them to the security company.In 2016, I was burglarized and police suggested I install video cameras. I called Central Security Group. Alarm2000 installed the video cameras and upgraded my system, not All Secure. I was not told that a different company would be installing the new equipment and assumed that All Secure would service me.In May 2017, I had my home re-stuccoed which required the contractor to remove the outdoor security camera affixed to the back wall of my house in order for them to complete the work. They tried twice to remount the video camera, but the view was not good. Consequently, I called Central Security Group to file a request and was told that the security company would call me within two business days.After two days, I called back Central Security Group and was told that the service request was originally sent to All Secure and was later recalled because they were unavailable. They then sent my service request to Aztec Security. Alarm2000 (who installed the video camera) is no longer working with Central Security Group. I was asked to call Central Security Group back tomorrow to sort this out with Aztec Security.All Secure is located 0.50 miles from my house. Aztec Security is 21 miles away.When I originally purchased my system through All Secure, I reasonably expected that they would service my future security needs. I did not expect to be bounced around between security companies.Based on my experience, All Secure is invested in the initial sale and installment and not my long-term safety.

My mother and father in-law had ADT for years and have been very weary of getting involved with any company in general. I convinced them to research into other companies and they found All Secure. From the start things couldnt have been better. The office was professional in taking their information and the sales rep was so informative that when the time came for the actual sit down they had very few questions. They decided to move forward and couldnt be happier. The installation process was wonderful too. Their technicians are very knowledgeable and also very friendly. If you are looking but arent sure who to go with, call All Secure!

All secure was like a large egg

They were great. They worked worth my budget and schedule.