I just want to say that i encountered a young man here today at the Rancho San Diego store named james...he has the best customer service skills of anyone Ive ever met. It was just him in the department and hes a manager plus he was getting very busy and he did not one time be rude to Anybody he handled everything very professionally any had extremely good manners and I was very impressed and just for that reason alone I will always bring my computer here... thank you James