Old ice cream cake and poor service for a Fathers Day.... 😒 Purchased a recommended Oreo cake for fathers day and was then told they are no longer writing on the cake. Come to find out, I see a cake posted with writing and the cake just didnt taste fresh at all. Weve been going to this location for years, and sadly I will likely try another shop or business after the last couple of experiences.
Great ice cream of course. This one has friendly staff as well.
We got a cake here for my brother who’s birthday is on 2/28 and it was pretty good! The workers here were helpful and sweet.
I always have a positive experience here, as the employees are helpful, professional, and friendly. Yesterday I came in at noon for two to-go orders and an amazingly awesome person, Jane, was manning the counter. (She was a young Asian woman, so if you spot her, expect great service!) She was incredibly friendly and I got the vibe that she can put anyone at ease. Anyway, she recommended flavors I might like, based on my preferences and cravings, and she was more than happy to do half coffee, half banana for my mothers peanut waffle cone ice cream (the waffle cone was free! I think they made too many waffle cones or something, so I had a few to choose from). She related with me when I said I was still mentally asleep and having trouble talking, and she was a great active listener. It seems she is very naturally skilled with customer service and she just had a great personality, perfect for dealing with lots of people (as is standard with a job like Cold Stone). Essentially, Jane provided the best customer service you can get. Also, the ice cream here is great! Its REAL ice cream, made to taste great, and its dense, so I always get full really fast (unlike with those giant party tubs at the grocery store). I didnt see gold flakes in the Wonder Woman ice cream flavor like the sign said it would, and I wish there were more fruit flavors, but they cycle those things out and also I dont really care about the WW flavor or the gold flakes.
Placed an order through uber eats, and they completely forgot to give me an item that i was charged for. When i called they said they could not do anything about it. This has happened twice.
The ice cream is sooo creamy the name does not lie. My favorite ice cream now and watching them prepare the ice cream is fun it’s a whole show really cool place with nice workers who are extremely cheery if you drop a tip
These girls make great ice cream. We went in on 8/25. Best customer service by the 3 girls that were working.
Who doesnt love a good thing of ice cream?
Got home opened up and dug in to hair in my ice cream. Enough said.
We were promptly taken care of and the tables were clean. Its kind of cramped, but it doesnt matter they have a place to sit outside, too. Obviously, the ice cream here is amazing.
Kid enjoyed it. Got to put whatever he wanted on his ice cream
Love the ice cream. But you will wait at least 20 minutes just to order.
Definitely the best ice cream place Ive ever been to. I would personally recommend the Strawberry Blonde
Cant wait to ask if thell make a Super Woman hero decor chocolate ice cream cake for a special little girl called Jaelyn! Ill let you all know tomorrow! ;)
Lover their service an love the ice cream an shakes
Great, courteous service. Delicious ice cream.
Friendly staff. Plenty of parking. Great ice cream.
Great ice cream with many flavors to choose from. Great staff and awsome service.
Excellent ice cream. Hundreds of combinations.
Cold Stone Rocks yummy and quick this place was great!
Excellent service and very clean place
Yummy to my tummy and soul
The kids love this place
Perfect dessert after a movie
On a hot day their ice cream cant be beat.
This place has very good ice cream just a little expensive and they give you so much ice cream
It was a long wait but worth it!
Consistently delicious ice cream
Good but pricey
Great service!
Made me sick
Love the Apple Pie
Too look hood
Good ice cream
Yum
Yum!
👍🏽
I like milkshakes, they are delicious, the snow and the milkshakes have the right sugar and you can taste the milk
Sdff