Editing my review to reflect improved service.There was a prompt response from the owner, and apparently new processes implemented behind the counter to ensure that the same problem was less likely to happen. They seem to be on top of the problem.Leaving the original review below for transparency, and to show what has been improved upon.---I had a pretty terrible experience the first (and hopefully, only) time I went here.To be fair, it was early in the morning, and maybe it was a new hire, but I didnt get what I paid for, and I didnt have the time to go back. I ordered bagels with spread (one hummus, and one cream cheese). I received two bagels without any spread, and one was squished and awful (see attached photo).There were several people waiting, and the person serving the coffee didnt know whose coffee they were serving. Ive got two drinks here for.... someone.... .To be fair, its just coffee and bagels. However, theyre coffee and bagels I paid $12.00 for, with a tip; I should actually get what I ordered, and not have to hope I didnt get someone elses drink.
Local cafe, yummy food open until dinner time. Great shop next door, support local HS buying flowers or Meyer lemons. Friendly owners and staff
These guys are the best ! I come here regularly and always get the same thing, and am always met with exceptionally friendly service from Kerri and Isabella especially - they rock! Thanks for adding some brightness to my morning ladies ! SHOP LOCAL
Dropped by yesterday for an oat milk cappuccino and was so impressed by this cozy local spot—thank you for the delicious drink and the lovely hospitality. Sandwich menu also looks great so definitely will be back for lunch soon!
Good bagels and great bagel sandwiches. Very good service and coffee selections.
A great neighborhood business. We have been going there for bagels and coffee for over a decade. JennyK’s gifts is next door for a great browsing option while you wait for your order.
Like the ambiance. Great place to have some cup of delicious coffee.
Great coffee, lovely food, and wonderful customer service. I appreciate their continuous work on keeping up with covid guidelines. Staff is helpful with special needs/requests while always maintaining professionalism. Love taking a break and getting a snack/caffeine here.
Some of the best coffee Ive ever had. I drive 10 minutes on Saturdays and Sundays for just 8 oz. of their black coffee. Super smooth, fragrant, and always the perfect cup.
This place serves delicious chewy semi freddy bagels with generous amounts of cream cheese. I was especially impressed that they have larrupin sauce. All with fast service and reasonable price. It is a little easy to miss this place of you are driving by, but I would definitely recommend a breakfast here.
Super friendly neighborhood cafe
Incredibly delicious coffee, yummy breakfast bagels with eggs... perfect way to start a busy work day!
You can tell this place is really for the community. They have great coffee and I really appreciate that they have vegan options. Will definitely be going back.
Best coffee in the Bay Area! Friendly staff, yummy bagels, pastries, and sandwiches. I live 10 miles away but go there every day anyway because it’s THAT good.
Quality food. We love stopping by for a sandwich or coffeeUpdate: this place runs out of food so fast it’s pointless to come by after 1pm or so. They also struggle to get orders correct
This is hands down the best coffee shop Ive been to. The staff are incredibly friendly, the coffee is divine, they have amazing bagels and sandwiches, and the prices are competitive. The shop itself is small but cute, I love the dual level layout. Overall, I cant recommend this place enough.
I have to say, my daughter through out the years wants us to own a cafe and store like Jenny KS! We still love to go to our neighborhood cafe! Jenny and Kevin are the best and we love their cheery staff! They make if super welcoming! We love to hold meetings at their workplace next-door!
Small, unassuming local coffee bar and snack shop with outdoor seating and a couple of indoor tables. My first time here and so far, its cool. My iced latte was perfect- not too sweet. Will come back again.
Wonderful little cafe that is all about supporting the local neighborhood. Its places like this that really give a community its soul. Keep up the good job!The coffee, bagels, sandwiches, and pastries are great too. If you dont get there until the afternoon, you might find that your favorite bagel or bread is sold out. I havent made it to the relatively new happy hour yet, but I plan on checking it out soon.
So.... as a barista for 5 years..... I’ve got a good idea of what I like in coffee. A long black(espresso on top of water). But I always go into a shop and try what they are brewing first time.Turns out they are selling us long blacks not coffee. Which is fine. Your trickery is divine and also blew my mind that this tastes just like how I used to make them 😍😍
Well Grounded Cafe is a godsend in El Cerrito. Great coffee. Great bagels. Great staff. And a great place to meet a friend or do some work outside the office. I hope they are around forever!
Great local El Cerrito business that serves great coffee and coffee drinks. The small cup of coffee is PRETTY small, but the quality of the brew is amazing. You may see a line when you stop by in the morning but youll barely feel the wait with the wonderfully nice people working there.
Neighborhood coffee shop where there isnt any other nearby, this is a great place to meet friends and get some work done. Full coffee offerings with their fancy Swiss-made coffee machine, they also make fresh, made to order sandwiches and bagels.Now also serving beer. So I guess I can stop by on the way home AND on the way to work!
Friendly, relaxed, neighborhood spot with quality food and drink. Non-dairy milk added at no extra charge! Theres something for everyone here.
Great arrangement for COVID service, and excellent coffee!
They have great coffee, and the staff is really funny and nice. Highly recommend
The coffee here is my favorite - I prefer it over Peets. The owners are easy going and friendly and theres a great neighborhood vibe. Sometimes the wait is a little long, but its worth it!They even will replace your coffee if you spill it.....
Very nice staff, kind and good with conversation if you want it. It feels grounded and very enjoyable. Small, local, organic.Disclaimer: I work for a company that did business with them in the past. They were more than pleasant to work with then as well.
Very friendly staff and cozy vibe :^)
Not only they have great food and no wait time, They provide exceptionally excellent customer service.Id forgotten my mac book charger. They priority mailed it to me, if couple of hours!!Of course, I paid for shipping, but I do not know if any other place will do that. It must have taken owner at least 30 minutes to drop it off at post office right away!
We love stopping by here and getting lunch and taking some bagels home with us; or in our case, taking it to our kids place and grand kid. We ordered a turkey panini and a cheese panini sandwich and both were delicious. The staff is friendly and helpful so we will be back.
Cute, small, tasty sandwich, wild children running about sometimes, but they are cute and not tooo distracting. Great happy hour too :) Plus yummy selection of beers. I get that someone will read all my reviews and be like, Man that chick likes beer alot. YES I HAVE A BEER BABY.On to the next review -___- *grumble * *chug*
Best place to enjoy watching the rain while enjoying a great baggle sandwich and tea. Wine selection is better than Peets, if thats your thing.
Amazing coffee and great bagels! A local fave. The staff are lovely as well.
The coffee reminds me of the 90s, but the bocadillos are fantastic.
Beautiful environment, with great locally made art. Incredible, kind staff with delicious coffee and food
Nice staff and diversity of food and beverage options, including beer! A little small and not much place to sit.
Good coffee and breakfast item, but pretty small seating area.
Very yummy but I have gotten things left out of my bagels lots of times... 😐
Awesome and friendly neighborhood coffee spot
Not enough good stuff to say about Kevin and Jenny. Their two little shops are amazing. Come give them your money.
Great local cafe. I love their bagels but beware, they put a huge helping of cream cheese on them.
My regular stop-off point for a mid-morning coffee and snack when I was in El Cerrito. Its friendly, and serves up great bagels and coffee (including organic). Has just three or four tables in the cosy room, and a couple of places outside on the street.
Honestly some of the best coffee Ive had in a long time. Just off the hook. The Little Gift shop next door is sweet too
Friendly folks. Good coffee. Bagels, pastries and more. And theyre open early every day.
Very nice, smallish coffee shop in El Cerrito. Its very laid back, and doesnt have the tons of students furiously pounding away at their laptop kind of feel.
Family owned coffee shop. Great coffee and good bagels
Nice local cafe for coffee drinks and sandwiches
Tiny cafe with fresh organic coffee, bagels and semifreddis baked goods.
Tasty coffee. Cozy location.
Amazing staff. Food is delicious!
Pretty ordinary tea bag with hot water in a paper cup. I may need to return when theyre not in the middle of some renovation.
Great coffee; unusual selection of yummy treats, and very cool, kind staff.
Really great people work here and hang out here. Places like this make it a neighborhood.
Great local coffee shop. They make great sandwiches and bagels
Great sandwiches!! Small cozy place. Staff are friendly
Cute little place good coffee...my son loves there cream cheese bagels...
Lots of goodies graet coffee and place to meet friends.
Very pleasant neighbourhood coffee place with freshly baked bagels and pastries.
Great coffee, great food, great service!
Awesome, friendly staff, tasty coffee & sandwiches.
Bagel was excellent. Staff was super friendly.
Great coffee and teas. Try this place soon.
Good coffee and pastries
Best place to go and eat.
Good iced coffee, love the bagels and the local atmosphere.
The regular coffee and bagels are to die for! Staff is genuine and friendly.
Great coffee :)
Very friendly, good food, and a good place to relax.
Fantastic local coffee house
Good coffee, good food! :-)
Good Local coffee place...
They often seem to run out of what I want before I get there, but aside from that you really couldnt ask for a friendlier cafe/deli.
Awesome and enjoyable place!
Great coffee people are great!!!
Love this place!
Friendly service.
Service was extremely slow....
Cozy, great service
Totally Tubular