I he’s been going to Pronto Body shop for the past 4 or 5 years for my vehicles, my parents vehicles and my friends as well. Every personal experience, that of my parents and friends has been absolutely amazing. From fixing bumper dents, to front on collision, and other body work for my friends we have always been impressed by the professionalism and quality of work pronto body shop does. We all hope not to need body work or be involved in a collision, but when it happens this is the place to go to. Shop local and only with the best!

My sons car was in a crash and Pronto walked us through the entire process and ensured that the Jeep was repaired correctly. I highly recommend Pronto.

Annessa the shop assistant was prompt in offering me options to fix a scratch on my Tesla. I went with the option on buffing the scratch and was in and out in 40 minutes. Everyone at the front desk is nice even though it was clearly busy when I was there. The buffing was done professionally and I would recommend anyone to stop by here at Pronto Body Shop for any body shop needs! Shout out to Sprinkles the cat.

Quick and easy! They have a very attentive team, and it seems the owner got along very well with her staff which is an excellent indication of what you can expect as a customer. The job was done without issues, and they tried to find lower-cost parts. They are excellent!

We woke up to find a huge ding in our car door and it def. put a dent in our Sunday morning. Luckily the driver who hit the car left a note with their information. I sent Ms. Tiffany a text message explaining the situation along with the photos, provided her with all the information and she made everything so easy - She took the stress out of the whole situation and Pronto Body Shop made the necessary repairs to the vehicle beautifully - I cant thank every member of the team enough. I hope that I dont need her services again, but I know that if an unfortunate situation arises for me, my family or friends the only place I will go and recommend is Pronto Body Shop!

Weve had to take different vehicles here on multiple occasions and the staff here is always professional and the work is done well. Even in cases where they have to deliver bad news they do their best to explain what is going on so that we understand the situation. That is a very welcome approach and it has made us repeat customers. I would not hesitate to recommend Pronto and I will gladly continue taking out vehicles here when we need their help. Most recently they fixed the sunroof in my F-150 and despite some pricing hiccups that were out of Prontos control they explained what was going on and were willing to work with me about how we got the truck fixed. I really appreciated their patience and attention to detail. The work was done perfectly and my sunroof is working like new.

Honest shop that does high quality work. I am glad I found a shop that I trust.

Once again, Pronto comes through. My passenger side rearview mirror was mysteriously loose. I thought it was broken. The bottom part of the assembly was loose. I had gone to Fox Toyota for service and asked them to look at it while they did the service. They came back with sorry, its broken and unfortunately we have to replace the whole unit. At a cost of $625!!!! I said nah, Im good. On my way home I remembered that Pronto had fixed a dent on my 4Runner last year for less thanhalf the quote of a local unmanned Collision repair shop. I stopped at Pronto for quote and their repair guy came out to take a look. In 5 seconds, SNAP! he reset it and it was fine. NO CHARGE!!! Tiffany, you have a great business there. Thanks! My son-in-law needs a repair on his Beemer and I told him to come see you guys.

Amazing service! From first call to picking up my car. They fixed it as promised on the scheduled day and delivered my car to my hospital, which was pretty amazing! Added touch was realizing my tire light and windshield wiper light were both no longer alarming because they took care of both! The leather key holder was a sweet added touch. Will use again and recommend for anyone looking for great efficient QUALITY service!

I couldnt believe how professional and knowledge the lady was that took care of me from the beginning to the end. I didnt know what to do or how to proceed but she guided me every step of the way. Aside from the great customer service, my car was left ten times better than before. Extraordinary work. Definitely will recommend and use again in the future

I had my window replaced at the best quote I got from a few shops in EP. They came out to my house on time and did a great job replacing my window. I highly recommend anyone use their services for your windshield needs.

A very pleasant surprise and a Lively good old American home style service. Special thanks to Annessa for her exelent service

The best body shop in El Paso if you ask me. We drove down from Canada with our truck to go on a bike trip and half way down a guy drove into my door and bent it so bad that it would hardly close. We looked at a few shops in El Paso and ended up in front of there door everyone was very friendly and helpful they said they would be able to adjust it just so that we can make it back home. We ended up leave the truck with them while we went on our trip. Not only did they line the door up for us so we can get back home they didn’t even charge us anything to fix it. I wish we had more places like this back home.

Took my car in for a headlight restoration and was out within half an hour. Excellent work, inviting customer service. And at no cost after signing up for their newsletter. Thank you!

What a GREAT experience!!! Tiffany was so helpful and kind! Nice to see that real customer service still exists. Javi is an expert with details. They have a customer for life!! Recommend to EVERYONE!!! On a side note, they contribute to the local downtown mural arts

Wow what can I say! I was indecisive on which shop to bring my BMW to for an accident repair and installation of a new aftermarket M sport body kit until I did research all over and came across Pronto. I’m blessed to have found a shop that treats their customer’s car as if it was their own. First off, the repair within itself (rear left quarter panel pull and trunk realignment) was an A+ job considering the severity of it, getting everything to line up how it’s supposed to be. 2nd of all, the installation was spot on, even lines all through out! The paint was a damn good match too, you can’t even tell it was repainted! And 3rd of all, which I would have least expected.. Pronto went out of their way to fix a hard dent I had right on the crease design portion of the door (which I personally know are hard to fix due to the pressure created). I never mentioned this dent to Tiffany, the lovely lady who helped me out through the process, when I went for my quote. I am beyond grateful for a team like hers to have done such a courteous gesture when something like that doesn’t come for free often. Thank you so much Tiffany, and Pronto as a whole! Professional work and I would greatly recommend!

Knowledgeable about the service they provide. Honest repairs.

Excellent customer service. A great job done on my car. I recommend 100 percent.

I dont even know where to start! Tiffany and her team are freaking awesome! I had bad luck with 2 vehicles and she turned them around the same day. The damage was all paintless dent repair which is extremely time consuming and they got it done. I will be returning for any problems and would recommend to anyone to go!

Someone messed up my mirror in a parking lot so I made a call to Pronto Body Shop. 30min later Tiffany and the team were working to help fix the problem. I had a great experience and highly recommend them!!

Tiffany and her staff were helpful and friendly. They assessed the damage and explained it was an easy fix. In and out in 20 minutes. Honest hardworking people. Great shop choice. Highly recommend.

Recommend to everyone. Top shelf professionals.

Good customer service but bad paint job. I don’t recommend this to anyone especially to those that have a stellar black metallic color on a car. I went in three times to tell them about the paint and exactly told them what was wrong within those times but didn’t fix it right. I had family and friends that noticed the paint during the day and night. The color of the car is fading quickly in the sun and looks bad and as time goes by its getting worse. Just recently took it to bravo Cadillac and was told what was exactly wrong with the color and what needed to be fixed, of-course it comes with a price and be paying out of pocket. I wish I could of just gone to bravo in the first place.

I dropped off my 350z to tiffany an they were super helpful. Picked up my z and I couldnt have been happier.

There’s a lot of body shops here in El Paso and I was nervous about having my vehicle worked on. Owning a Ferrari California makes it difficult to find a body shop that is willing to do the work let alone one I could trust. I was recommend by a friend to try Pronto Body Shop and at first I was nervous as anyone would be but Tiffany made me feel comfortable. She educated me on the paint work that would be required to restore my hood and fenders back to normal. Car went in on second of March and came out on the ninth. Was very pleased with the outcome and the pricing was very fair and almost 1/3 off compared to another body shop I went to. I highly recommend getting your car worked on here! The paint job is absolutely amazing!! Thank you Tiffany!

I just wanted to share that Pronto Body Shop is a great place! I went in to look for a different repair and instead of turning me to another place Tiffany and her team helped me out. Without any hesitation they were willing to help me fix what I needed. For this I am extremely grateful for their help. I would recommend them and their shop. Thank you again!!

Something fell off a truck and hit my car. They quickly fixed all the issues. Top notch service. Definitely will go to them from now on.

We came in from out of state because our headlights needed a quick fix. We felt very welcomed by all staff and our vehicle was returned in a short amount of time. Great pricing, we will definitely recommend!

Great service and very professional! Always on time and Ms. Tiffany is very knowledgeable about the insurance industry ! 100% recommended

Great staff!! Always updating in regards to repair process. Exceptional quality of workmanship, they make the repair process go smooth with the insurance. Definitely recommended!!

I took my BMW down to Pronto Body Shop for headlight restoration. Tiffany and her team are phenomenal. Everyone is professional and friendly. They took my car in within 5 minutes. And within 20 minutes I was driving off with headlights that haven’t been this clear in over ten years! I highly recommend Pronto Body Shop on Myrtle Ave.

Excellent work on my tesla!

Recommend this guys right here 100% there very honest and will work as fast as they can to get your car looking how it did before. From helping you with the insurance process to helping you with your rental, they really make this a very smooth worry free experience. Got to say I was a bit skeptical at first taking my Bmw (rear end collision) but these guys and Tiffanys professionalism made me quickly change my mind. This will be my #1choice from now on thanks Pronto.

Surprisingly exceptional experience.  I was involved in a vehicle accident last week and my 2017 Toyota 86 was rear ended by a teenager on his phone.  This happened on a Friday.  There were no injuries and it happened during rush hour traffic.  PD was called, but was told that since there were no injuries to go ahead and exchange information and make a claim.  I proceeded to call body shops to find out if any were open on Saturday.  Not only were there few open on Saturday, but they opened late like at 10 A.M. or 11 A.M.  I finally came upon Pronto Body Shop, and not only were they open on Saturday…but they opened at 9 A.M., and at 8 A.M. during the week.  Unfortunately due to some unforeseen circumstances, I was unable to go on Saturday…but did manage to go first thing, Monday morning.Once I walked in, I was pleasantly greeted and helped immediately.  I explained the situation to Tiffany (the owner) and she was super helpful.  Not only did she assist with the claim, but she spoke with the adjustor and got me a rental.  Fortunately for me, Tiffany has over 22 years of insurance experience under her belt and really took care of business.  I dropped off my car on Monday and it was ready by Wednesday.  The only reason I didn’t pick it up that day was because I was at work and had to wait until the following day.  She also took care of making sure I had the rental for the extended time that I needed.  All the damage that was done to my car was fixed and it looks like new again.I am not only giving this shop a great review because of all the time and effort that was put into my claim, but because it is a woman owned business and she proved that only is she up to par with other body shops…but dare I say the BEST.  I know this may sound odd but she made what otherwise would have been an awful experience into what I would actually call a pleasant one.  Not only is her shop getting this great review, but I will also be recommending her on my personal social media.

I was looking to remove some scratches and fix the paint on my car. Tiffany and her staff were very professional. The body work done on my car has exceeded my expectations. I highly recommend coming to Pronto with any issues!

What more can your say about Pronto Body Shop. Their Service and Job Quality Speaks for itself. And I am not just saying that cause I am friends with the owner Tiffany. But the excellence comes from her and her striving for being better at what they do every day. I am an Insurance Agent and I have referred several of my insureds to them. Of course ultimately its the insureds decision where they get their vehicle fixed but everyone who has decided to go with them has always called me to thank me for referring them to Pronto and that the Owner and her staff are so friendly and professional. Recently I needed fix on our family vehicle we had just bought, I though about going to the dealership since it was brand new but what can I say, efficient, fast and high quality of work, yes I took it to Pronto. I would tell everyone to do the same.

I went in for a headlight restoration and I was more than pleased with the work they did. It took less than 30 minutes to do the headlights of a 10-year old vehicle and now it looks like new! Wonderful job, fast & will definitely be coming back if I ever need anything else done on my car.

Im giving 2 star rating because the work that was done. They have a little overspraye in the back bumper, and i was in a hurry and didnt check it good. My fault. And they didnt paint underneath the little tail in the trunk and were the weather strip from the trunk is. File under samantha alvarado it was a toyota corolla 2015

I took my car here when the hail hit about 2 years ago and the paint was turning white so I called them up and they promptly fixed it and now my car look better than ever. They are all very welcoming and humble. Highly recommend!!

Most pleasant body shop experience I have ever had. Ms. Tiffany truly cares about her clients/customers and most definitely goes the extra mile to complete repairs on vehicles in the most expeditious manner, while fighting with the insurance company to ensure compensation is fair & reasonable. Highly recommend! 👍🏽👍🏽

Exceptional, efficient and friendly service! I’ve taken my vehicle to Pronto for minor auto body repairs to major mechanical repairs. One one occasion they arranged a tow for me at 8 p.m. on a Sunday night, and had my car ready for pickup by Tuesday. Miss Tiffany is super friendly and extremely knowledgeable. I consider Javier and his team some of the best in the business. This is a body shop you can trust and eventually they’ll all feel like friends.

I sustained damage on the driver side door and front quarter panel of my 2016 Subaru. Pronto came highly recommended by multiple people. I was worried about keeping the body lines and particularly about matching the factory pearl paint. I got my car back in less than a week and it looked exactly like it did before the damage. Javier knows what he is doing! Tiffany handled all of the insurance and I didn’t really have to interact with them. I even lost the check they sent me (my fault) and she organized the replacement check.I appreciated the experience so much I took my wife’s Mazda 3 to get all new suspension. Car drives much better now. It’s hard to find consistent, quality service. I’m only going to Pronto for any car issues.

I contacted Pronto Body shop and this wonderful lady answered.Tiffany, my friend!!!I told her my problem and she told me to bring it in. I took my truck and as soon as I arrived she came outside and looked at my truck she told me Dont you worry Victor I will fix it TodayI was super excited once I got my truck back that same day.Tiff I can truly say you and your staff went out of your way to solve my problem.The customer service and the attention to detail is ON POINT!!Tiffany MUCHAS GRACIAS 👍🏼👍🏼

I was recently in an auto accident. I had never been in an accident and aside from immediately calling 9-11 & my insurance, I had no clue what so ever. My insurance arranged for a tow truck to pick up my vehicle. The insurance was referring me to an auto shop that I had no information about. The tow truck driver recommended Pronto and called Tiffany. I spoke with her briefly and she explained the process for my car. We dropped off the vehicle at Pronto. They took care of the rest! Tiffany contacted the adjuster to check out my vehicle and had an estimate and check in hand within hours of leaving the car. Some of the parts were delayed however that was completely out of the hands of the body shop. Tiffany and her entire staff made this whole ordeal bearable and left my car looking beautiful, just like new. Thank you to everyone at Pronto, y’all are the BEST! I’ll be referring more customers to you!

I absolutely recommend this place! They took care of my vehicle promptly and without hassle, and they did a fabulous job 🚗 The staff is efficient, professional, extremely kind and knowledgeable.

Pronto Body Shops service was impeccable. I do not like to deal with anything car related...I get in and drive 😂😂. I was in a vehicle accident and my first call was to Tiffany at Pronto Body Shop. She sent a tow truck to pick up my car, got me a ride home and made sure I was home safe and sound. I was more then impressed with her quick response, attentiveness, professionalism and over all customer service. All this was at the beginning...throughout the entire process Tiffany kept me updated and I had little interaction with the insurance company. I filed the claim and went on my way she handled everything else from there. Once my vehicle was repaired she delivered it to my house and PUT GAS IN IT👍🏽🙏🏽‼️I strongly recommend Pronto Body Shop for all of your repair needsThank you Pronto Body Shop for making my horrible experience a lot less stressfuk

Pronto body shop did an amazing job on my lights and fixed my bumper. Very trustworthy and helpful. Pronto is your body shop nothing is to small or to big.

Great, exceptional, efficient and very friendly service. Highly recommend Pronto Body Shop. I took my vehicle to Pronto body shop with auto body damage on a door, I though it was going to be a major repair. Miss Tiffany is super friendly and very knowledgeable, she assessed the door and repaired damage right away car door locked like new. Pronto is a body shop you can trust, has excellent customer service and staff is very knowledgeable in body auto repair.

Tiffany, Valerie and the whole crew over there are great. Kept me in the loop with everything that was going on with my car. Even when the other guys insurance wouldnt cover what need to be done Tiffany walked me through the whole process to make sure I was taken care of. THANK YOU!!

It was Independence Day - July 4th 2020. I was headed out of town with the whole family packed up in the mini van starting out on a 10 hour road trip. Something is wrong. The van starts shaking itself to pieces. We limp back towards El Paso reaching out to any tire shop, auto shop, body shop ANYBODY that might be open on the holiday. Dozens and dozens of calls later we finally find Pronto!Tiffany is absolutely terrific and offers to have her mechanic return to the shop to test drive the vehicle. Javier is very friendly and we jump in the car. I dont think we went a quarter mile before he pinpointed the problem - it was crazy. He knew what he was looking for before he even opened the door to go look for it. He then proceeded to crawl around until he had found a difficult to see bulge in the tire tread where the radial metal was coming apart below the rubber. We returned to the shop where he moved three vehicles out of the way to help me move my vehicle into the shop and then proceeded to put on a spare. He was very fast, efficient and super nice.Tiffany refused to take any $$. They gave that hour away for free and didnt charge me a cent!These are great people El Paso! The best.Make sure you support them.

Absolutely amazing experience here! I’m so thankful for Tiffany and her staff! I regret not coming to them sooner! They helped me take out scratches from the hood of my car and were in constant contact with me!

Tiffany and her crew are excellent. Their customer services is exceptional and so is their knowledge of insurance. They have made all my trips there(yes, I’ve had to “visit” more than once) as pleasant as possible!

Exceptional service!!! Pronto Body Shop’s entire staff is extremely knowledgeable, professional and friendly! I couldn’t be happier with the service that was provided to me! I will definitely recommend them to my family and friends. Thank you all so much for all your help!

I had to have my car repaired for hail damage and I took my car to Pronto Body Shop. I am so happy with the quality of customer service and the quality of the repair on my car in such a timely manner. Everyone I interacted with was so friendly, knowledgeable and helpful. I highly recommend this shop!

I could not have been more satisfied with the personalized and attentive level of customer service in what tends to be a complex process. Everyone from Tiffany to the crew who worked on my car did an excellent, timely, and thorough job keeping me updated and were so willing to go above and beyond not only in-house, but also with my insurance as well as with my rental car accommodations. Tiffany and her team will work with anyone and deliver a memorable service experience regardless of what you need. She knows the industry very well and her teams personal commitment to excellence is worth your consideration if youre ever in need of a quality and affordable body shop who truly values customers and their loyalty!

Exceptional customer service. Stopped by for an estimate on a paint job. I even got the headlights on my car being faded to clear at no cost.

I went in thinking I needed a bumper repair $$. Was advised by the owner it just needed a bumper clip. Then she had an employee install one on the spot free! When I need a real repair in the future this is who I will call. Its hard to find honest body shop people.Thank You!

Well, to start they had thee best customer service, starting with Val helping me step by step. The whole time I knew exactly where and what was happening to my car. It was fast and I didn’t have to worry or stress about anything, and it’s wonderful to have a body shop I know I can trust. Tiffany was very informative and explained everything to me.. This body shop is perfect 🙏🏽

This is the best shop I have been to in El Paso. My friend got her brand new SUV fixed here and it was the cheapest price in town. I personally went after a hit and run and they helped me take care of it, again at the cheapest price. I had another hit and run and brought back my car to be fixed. Tiffany took care of everything about my rental, my insurance and making sure I was set to go. I got an estimate elsewhere and it would have taken longer to fix than here and it would have been more expensive. They really try to help you out, more if youre military. Both times I received my military discount (10%). I would love to make this my body shop for life. It makes moving bitter sweet since shops arent the best with Volkswagen but Pronto is.Last thing, Tiffany is the sweetest. She takes her time to write a personal note to you. I was very surprised to find these in the mail. Best service ever. 🙌🏽

Unfortunately, I was involved in a fender bender but man these guys made the whole process go smoothly! Val was always in contact with me keeping posted with updates, and they do QUALITY work. Super important since we didn’t get the same results from a different shop in El Paso when we got hail damage a few years ago. I highly recommend Pronto if you’re ever in need of a body repair shop for your vehicle!

Best body shop in El Paso! When I got in an accident that wasn’t my fault, I didn’t know how to fight the insurance. I started getting estimates from body shops around town, and by far Pronto was the best. Tiffany gave me a free estimate, gave me advice on how to proceed with the insurances, and walked me through the entire process answering all my questions. I felt my car was in good hands! Thanks for all the help!

Tiffany and her Team are phenomenal !!! We live in Las Cruces, NM && will only bring our vehicles here from now on! Professional, courteous and polite. 10 out of 10 recommend 💕

Tiffany and Javier (owners) are a fantastic team! They will provide you with the highest level of customer service! Together they have so much experience dealing with insurance companies and making your car look great again. If you are unsure where to take your car, which was my case, give Pronto a call and make an appointment. I promise you will not be disappointed and you will be very glad that you did. Trust the 5 stars for Pronto!

Unfortunately, I didnt have the best experience with them. I trusted Pronto because the owner (Tiffany)told me she owned a BMW 750 and, as BMW owner I assumed she will know my expectations. They failed blatantly and will advise future customers to make sure job is completed properly. I had to dropped the car for a second time for repairs can be done accordingly but instead was returned with all my white interior full of grease and black mark all over my seats and arms rest. Again, as you trusted your car to them is their duty to meet your expectations as customer.BMW 535iRobert Flores

Pronto Body Shop was amazing! I received service very quickly, they were honest, they took the time and effort to explain everything to me fully. AND Tiffany went above and beyond when my car had to stay there slightly longer than anticipated, she used her personal vehicle to drive me across town so that I could meet with a client while my car was still at her shop! I would (and do) highly recommend Tiffany and Pronto Body Shop.

Awesome customer service! My car got scratched and they buffed it out i no time. Very nice people and very good at their job. Definetly recommend it.

Awesome experience, i went in because a box truck side swiped my car. They treat you like family great customer service explain the repair process and deal with the insurance companies so you wont have too. When I received my car it was back to its original state you cant even tell it was in an accident.2020: they did it again Im so grateful they do everything in their power to make sure the customer is satisfied even when they are not always right. When I had another minor road accident I didnt think twice about where I should take my car and put it in their hands. 11/10

Being a business owner with a fleet of vehicles, Ive dealt with many body shops. I must say dealing with Tiffany at Pronto Body Shop was the best experience. The vehicle came out perfect and they made you feel like you were part of the family.

If i could give them 10 stars, i would. Amazing professionalism. I Always was kept up to date on my trucks repair. Never worried one bit under their care. They even called me an uber when i dropped off my truck! You guys have a forever customer. Thank you

I saved up for my dream road trip for 3 years. Then, a couple weeks into the 4 month journey an elk jumped out in front of my 2002 GMC Savanna and did a number on it. Concerned my trip was over, I reached out to Pronto Body Shop for help and they delivered! They took me to and from my hotel, got me the best deal on parts, kept me updated on the process, did an excellent job on repairs and most importantly (in my eyes) were a joy to communicate and do business with. Quality people and quality repair that I give my highest possible recommendation.

A large, established, and locally owned professional operation that is centrally located. I had the occasion to take my car in after an accident on 1-10 recently. At first had difficulty dealing with other drivers insurance so shop owner Ms. Tiffany took over and in no time my car was getting worked on, I was driving a rental(Pronto drove me to pick up and drop off) but most of all, the work was OUTSTANDING. My cars paint is beautiful and special(Mazda Soul Red) and hard to match... Pronto pulled it off! 100 percent satisfied here from beginning to end. Let me know and I can show you my car and you can try and guess the painted part...

Excellent experience here, they were straight forward and didn’t try to get over or over sell me!Thanks Ms. Tiffany!!!!

The work is perfect they delivered the car as they said they would with the time of repair and the owners and the employees communicate with you.Professional team and your car is cleaned.

My tire blew out while on busy Interstate 10 during rush hour. Within just a short time, Javier (from Pronto Body Shop) came to my rescue. He quickly changed my tire on my vehicle. Within 24 hours, they had repaired the wheel that was damaged during the tire blowout. I couldnt have asked for a better, quicker, more efficient experience all thanks to Javier and Tiffany. This is abosolutely top-notch customer service. Hopefully I wont have any more car troubles in the future, but if I do I will definitely be coming back to Pronto Body Shop!

I recently was in a collision and I immediately called the owner of Pronto Body Shop, Tiffany. As a business woman I needed my car ASAP but it wasn’t drivable. She went above and beyond to call my insurance get it handled and settled. She even got me a rental vehicle and had me Ubered there so I wouldn’t have to struggle and delivered my car to my home all within a week! I was so impressed with the customer service she went out of her way to make sure I was taken care of and I highly recommend Pronto Body’s shop to anyone who is in need of car service. They are TRUE professionals!

They were very kind and fast. They replaced a headlight for me free of charge! Ill definitely be going back there and I will for sure be paying for my services next time.

It was not hard to choose this body shop after such great review. I took my vehicle after a minor accident. The moment I walked into the office I felt welcomed, and being female this is not something we experience all the time. Javier took his time checking my vehicle and providing an estimate. They were also very attentive and communicated with me through the entire process. Once my vehicle was ready, Tiffany called me to offer to pick me up from the car rental place. The best part is my vehicle looks AMAZING! The definitely went above and beyond.

My sister had a mishap with her Mercedes Benz C230 Coupe. I started to look for a good body shop since I had my share of issues with the big body shops including the local dealer. To my surprise, I found Pronto Body Shop run by Javier and Tiffany. I can only say that I struck gold with them. They are extremely friendly and their work is superb. I not only have found my choice for body shop but I have established a long term relationship with new friends. I requested them to give me a stack of business cards which I keep in my car if anyone ask me for the best place in town. Tiffany is very experienced with insurance companies. She worked very hard to do things right. Javier made sure that my sisters car was back to factory condition. Thank you very much Tiffany and Javier!

Excellent service from start to finish. Very knowledgeable and honest about work needed. Pricing was incredibly fair for superb level of work completed. The job was done in a timely manner and they communicated with me every step of the way. All pricing was discussed before they completed work and there were no hidden fees or surprises when I picked up my vehicle. I went to Pronto after another body shop had failed to properly fix my vehicle, and it was a costly lesson learned on my end. Definitely recommend Pronto Body Shop!

The best body shop in El Paso!Tiffany & the staff treat you like family!The company has a very Qualified staff to take care of all of your needs! The work & services that they do are fantastic!

Tiffany, owner, provides hands on service. Staff is professional and courteous!!

I took my car here to get fixed and they did a pretty good job for what I paid for. The Manager and the guy that attended me are really nice, helpful, and very informative. I really felt that I can trust them, and to find a place you can trust and do a good is hard to find. I really recommend it.

Most people SAY they have the Best Customer Service but this team PROVES they have the Best Customer Service! From the moment I brought my Ford Fusion into the lot, they did a thorough walkthrough and assessment of my damages. They even found things that were missed by other shops. The quality of care puts your mind at ease knowing that your vehicle is in expert hands. Very responsive, dealt with my insurance claims, and extremely informative on the entire process.

Pronto Body Shop did an outstanding job in fixing my car! I was involved in a car accident, and I felt so lost. Tiffany was very helpful and knowledgeable and explained every little detail. They even offered to pick me up and drop me off at work when I dropped off my car to get fixed. She would always follow up with me to let me know what was happening. My car looks like new, and when I went to go pick it up after it was repaired, they went over everything they did. I was very happy with their customer service and their outstanding job in repairing my vehicle. I would definitely recommend Pronto Body Shop!

First rate shop, super friendly and knowledgeable staff. Quality work done on my vehicle with expert guidance when dealing with the insurance company. Highly recommended.

Excellent customer service, very professional and the quality of work is impeccable. I highly recommend this body shop.

Pronto body shop is theee best! Tiffany and Javier give the utmost customer service. I called Tiffany she took care of everything for me and they left my car looking beautiful BOTH times I took it to them. It was ready when they said it was going to be. Honest people and very reputable! I HIGHLY RECOMMEND PRONTO BODY SHOP!

Excellent customer service. Honest shop, the owner very involved in every step of your repairs. They educates the customers as to every option they have.Definitely recommend them!

Honest and efficient. It is a pleasure to deal with Pronto Body Shop. I had a dangling front bumper after tangling with a concrete barrier. I was almost sure I had damaged it to the point it could not be reattached and I would be paying for a new bumper. But Tiffany is a pro. She had one of her crew take the car immediately to check. It was actually a matter of securely reattaching the bumper. When I asked for a bill, she said, Nothing.What a blessing to find this quality of person and work at a body repair shop. I know where Ill be going next time my car needs body work.

Prono Body Shop is amazing. The Owner, Tiffany, is extremely knowledgeable and ready to help. I thought we had to pay a $750 deductible when someone side swapped my husband and disappeared. Tiffany explained the difference with uninsured motorist deductibles and the regular deductible. I was very impressed when she brought it down to $250 by filing the claim correctly. The car looked better than new by time her shop was finished. I highly recommend her and her husband, Javier! They make a great team.

Ms Bree was great to work with and I got my car back faster than expected. I wouldnt take my car anywhere else.

Fixed my car scratches and cant wait to fix my dents. Pronto is so fast and affordable. And will get the best deal you like. Swing by and see Tiffany at pronto body shop

Great local business. Good honest service. Office staff and shop employees friendly and knowledgeable. Clean shop the mural outside is beautiful!Simply put - GREAT EXPERIENCE

Easily the best experience I have had getting my vehicle repaired. The service was fast, the work was impeccable, and they even took the time to answer all my silly questions. I highly recommend them to anyone who needs work done on their vehicle.

Pronto body shop was able to provide me with different options in different budget ranges when other shops tried to convince me that getting everything replaced with brand new parts for thousands of dollars was the only option. Thanks for your honest business ethics.

Dont take your car for simple repires, not so experience for a body shop.

Picked up my girlfriends Cruze last night and it was amazing! It had previously been slaughtered by a so-called body shop that claimed they knew what they were doing. Tiffany and her crew did an amazing job on the car and the whole experience was painless. She kept us posted on the progress and even stayed late in order for us to pick up the vehicle.

Best auto body shop

We took our company van and the attention to detail and follow trough was incredible. Tiffany and her staff went above and beyond to service our demanding company expectations and make sure we were informed during whole process. We will certainly do business again with Pronto Body Shop. You have to try them!!!

Ive been doing business with Javier at Pronto Body Shop for 15 years. Always dependable and professional. My most recent car he did was my 93 RX7 that came out awesome!! Highly recommend this shop to everyone. Takes care of all your insurance needs also if its a claim. Thanks guys for the great work :)