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LKQ El Paso
13300 Montana Ave, El Paso, TX 79938, United States
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LKQ El Paso
Comments
Br
Review №1

Honestly, I didnt really expect very much help with this place. Boy was I wrong! These guys not only helped me find what I needed, they were very polite and actually worked with me on the price when I told them I didnt have enough money to buy all the things I asked for.Another point in their favor is that they offered to call me when everything was ready for me to pick up.

a-
Review №2

Been calling for the second day in the row and can’t get a hold of anyone. Either they send you to voice mail or put you on hold for over 10-20 min and no one gets back. Staffing issue or simply don’t want to work and sell so we can place an order.

An
Review №3

Customer service at this location isn’t good at all. Need help with finding a part for my vehicle and they ordered one a week ago. They kept pushing back the days and now it’s about to be two weeks. I let them know that I wanted to cancel the order and get my money back and they refused and said I would have to go to the location in person. I live 1:30 away. I called the customer service number and took me to the location and Phoenix and how weird that the lady was able to help me out and give me a refund from a totally different location.

Ja
Review №4

Went there to get a driveshaft for my F250 they had it . Miguel was helpful very reasonable prices

Ro
Review №5

Came yesterday to put buy an alternator. Man in front desk told me it would be ready by 10 am next morning. It is 12:38pm and I’m still here waiting on my part. If you can find your part anywhere else go for it. Let this place be your last resort!!

Jo
Review №6

Great customer service. Very helpful. Will definitely be using them again.

Ef
Review №7

I was aknowledged by 2 guys behind a desk when I walked in. I was told that they would take care of in a minute. I waited 20 minutes sitting down infront of them and I was ignored. I just git up and left. I will nit go back again.

A
Review №8

Find any used part you need for your vehicle. Theyll remove the part for you and no need to get yourself dirty. Save money versus buying new while getting quality OEM parts. Professional and clean environment and a top rated vehicle yard. Cant find a part they have a nationwide network and can find it for you. They also have new aftermarket parts.

Da
Review №9

HORRIBLE PLACE!!! They are quick to take your money but have you wait a damn hour then come to tell you they only have half the parts in and will have to “order” them to be in tomorrow, All while waiting a hour just so the half order comes up and is completely the WRONG part then want to have me wait another hour so they can “make it right” and pull the correct part!??? That should of been done the first time in the first 10-15 min ridiculous and poor customer service!!!! Will not be return to this business again!

Jo
Review №10

I dont understand how they can say that a 90 day warranty covers the fact that they are sale non-working parts. If you going to say its a used usable part, that part should at least work.NEVER GOING THERE AGAIN.

Sa
Review №11

Worst customer service ever, I was there today and went completely ignored. Note, Jacob is always friendly and helpful, but the two guys that were there today were total jerks.

Ce
Review №12

The mechanic had to get 3 engines before he got a decent used on dont trust them bad experience

Ju
Review №13

The staff members were great, was able to order the parts for us so I am satisfied.

Jo
Review №14

Good price products if they dont have it theyll find it for you

Vi
Review №15

McDonalds has better service!! They dont even know where or how to get to the cars your looking for . Training ...w/o a doubt, needed !Half a star,only because the ref. air was the only thing working!!

Ar
Review №16

Excellent service. Good prices. Speedy delivery

Jo
Review №17

Prices are good customer service is good. Just take a long time to get your parts

Ar
Review №18

1321 joe battle is the location.

Ri
Review №19

Great place to find all used parts. Great warranty on engines

Pi
Review №20

What they dont have they can get nation wide... decent prices... recommended!

Ru
Review №21

A very big place with a good Inventory at goog prices

Ma
Review №22

Perfect thank you so much for your service

Vi
Review №23

I called asking for prices on a radio I need, and after receiving very poor customer service over the phone..Ive developed respect for Walmarts customer service. This place is absolutely disappointing. Its even worse when you speak to an employee named David; on top of that he refused to give me the managers name. I felt very disrespected.

de
Review №24

Great place to get quality used parts for newer and older cars and trucks.

Mi
Review №25

Love it and the people were great

Le
Review №26

Very organized by place. Several people on site

Mi
Review №27

A ton of parts and great prices but be prepared for a hell of a headache and an experience that will test even the most patient person.

Ni
Review №28

Goog prices and fast service

Ah
Review №29

Had to pay first in order for them to pull the part out of their junk yard, then I had to wait 2 hours for them to pull it. They said this is how it is.

ma
Review №30

Efficient and good pricesManager of C&M tires on Yarbrough

Te
Review №31

MOST PEOPLE WORK MON-FRI, WHY WOULD YOU CLOSE ON WEEKENDS?!!!!!! I HAVE BEEN ON HOLD FOR AN HOUR, I WISH YOUR COMPANY WOULD HAVE NEVER CAME TO TOWN.

Ja
Review №32

Too expensive I wouldnt buy there was there for my niece

Ro
Review №33

Got what we needed, excellent service. A+

Iz
Review №34

Worst customer service, guy on desk kept receiving and making calls ignoring all the people on line

JC
Review №35

Pricy for used parts.

Ma
Review №36

One of the men working the forklift there spoke very inappropriate bout a female customer, downgrading her intelligence 😡😡👎👎.

Xx
Review №37

Everything is super expensive! Just buy new parts for the prize they sell parts

Lu
Review №38

Great prices on suspensions

Da
Review №39

My favorite salvage lot

Iv
Review №40

Customer service is horrible 👎

ge
Review №41

Worst customer service possible. Not a single person there was professional and no one cares or has training in customer service.

el
Review №42

Ok place but expensive

jo
Review №43

It really is the worst customer service in all of El Paso! SMH!!!

Br
Review №44

Jacob who is one of the part finders is very professional and very friendly

Ru
Review №45

Poor service, wait is long

He
Review №46

This place sucks make you pay and wait a hour just to tell you they don’t have to part never going back there unprofessional business.

Fr
Review №47

Always helpful!

Jo
Review №48

10 to 15 minutes on hold

Ju
Review №49

Excellent

Ju
Review №50

Great Service!

Wa
Review №51

Good selection

Al
Review №52

Good services

Vi
Review №53

Auto parts warehouse

Ra
Review №54

Not enough vehicles.

ni
Review №55

Ok

Je
Review №56

Ok

Al
Review №57

Shit

Si
Review №58

Good

Ma
Review №59

Somewhat expensive

Jo
Review №60

Horrible service!!

Ca
Review №61

Very well

Gu
Review №62

Very good place to buy used parts of cars and if they do not have it they look for it nationally

Lu
Review №63

You can find many parts for your car, and at a good price

Lu
Review №64

Very good attention from Miguel.

pe
Review №65

Can one go in to see what one needs? Or have they closed the other one where you could enter and remove the piece yourself? What happened with the one that was right away that seems to have closed ???

Lu
Review №66

Very good service

Va
Review №67

They never answer ....

Mo
Review №68

Excellent place to find parts ...

jo
Review №69

Excellent service I didnt have the part I need and they got it for me.

Ca
Review №70

The hard fart eD. Reaction of eed. Rfe

Ja
Review №71

Bad service! They take time to answer and it seems that they do not want to work, and the prices are very high.

Al
Review №72

Great service

Mi
Review №73

Cheap, fast and good deal

Ge
Review №74

It is good they have the parts you are looking for

Er
Review №75

4 times I had to go and they didnt solve anything for me for a part I ordered.

Jo
Review №76

Very expensive

NI
Review №77

Good auto parts (body only), good prices.Enrique Félix, best sales agent.

Vi
Review №78

They no longer give a piece, now they want to sell you everything

is
Review №79

Heavily treated

Ja
Review №80

He does not answer the phone and very bad person to person service

EJ
Review №81

They have all kinds of parts for your car

ce
Review №82

Guarantee

Information
11 Photos
82 Comments
3.8 Rating
  • Address:13300 Montana Ave, El Paso, TX 79938, United States
  • Site:http://lkqcorp.com/en-us/
  • Phone:+1 915-855-7999
Categories
  • Auto parts store
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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