Honestly, I didnt really expect very much help with this place. Boy was I wrong! These guys not only helped me find what I needed, they were very polite and actually worked with me on the price when I told them I didnt have enough money to buy all the things I asked for.Another point in their favor is that they offered to call me when everything was ready for me to pick up.
Been calling for the second day in the row and can’t get a hold of anyone. Either they send you to voice mail or put you on hold for over 10-20 min and no one gets back. Staffing issue or simply don’t want to work and sell so we can place an order.
Customer service at this location isn’t good at all. Need help with finding a part for my vehicle and they ordered one a week ago. They kept pushing back the days and now it’s about to be two weeks. I let them know that I wanted to cancel the order and get my money back and they refused and said I would have to go to the location in person. I live 1:30 away. I called the customer service number and took me to the location and Phoenix and how weird that the lady was able to help me out and give me a refund from a totally different location.
Went there to get a driveshaft for my F250 they had it . Miguel was helpful very reasonable prices
Came yesterday to put buy an alternator. Man in front desk told me it would be ready by 10 am next morning. It is 12:38pm and I’m still here waiting on my part. If you can find your part anywhere else go for it. Let this place be your last resort!!
Great customer service. Very helpful. Will definitely be using them again.
I was aknowledged by 2 guys behind a desk when I walked in. I was told that they would take care of in a minute. I waited 20 minutes sitting down infront of them and I was ignored. I just git up and left. I will nit go back again.
Find any used part you need for your vehicle. Theyll remove the part for you and no need to get yourself dirty. Save money versus buying new while getting quality OEM parts. Professional and clean environment and a top rated vehicle yard. Cant find a part they have a nationwide network and can find it for you. They also have new aftermarket parts.
HORRIBLE PLACE!!! They are quick to take your money but have you wait a damn hour then come to tell you they only have half the parts in and will have to “order” them to be in tomorrow, All while waiting a hour just so the half order comes up and is completely the WRONG part then want to have me wait another hour so they can “make it right” and pull the correct part!??? That should of been done the first time in the first 10-15 min ridiculous and poor customer service!!!! Will not be return to this business again!
I dont understand how they can say that a 90 day warranty covers the fact that they are sale non-working parts. If you going to say its a used usable part, that part should at least work.NEVER GOING THERE AGAIN.
Worst customer service ever, I was there today and went completely ignored. Note, Jacob is always friendly and helpful, but the two guys that were there today were total jerks.
The mechanic had to get 3 engines before he got a decent used on dont trust them bad experience
The staff members were great, was able to order the parts for us so I am satisfied.
Good price products if they dont have it theyll find it for you
McDonalds has better service!! They dont even know where or how to get to the cars your looking for . Training ...w/o a doubt, needed !Half a star,only because the ref. air was the only thing working!!
Excellent service. Good prices. Speedy delivery
Prices are good customer service is good. Just take a long time to get your parts
1321 joe battle is the location.
Great place to find all used parts. Great warranty on engines
What they dont have they can get nation wide... decent prices... recommended!
A very big place with a good Inventory at goog prices
Perfect thank you so much for your service
I called asking for prices on a radio I need, and after receiving very poor customer service over the phone..Ive developed respect for Walmarts customer service. This place is absolutely disappointing. Its even worse when you speak to an employee named David; on top of that he refused to give me the managers name. I felt very disrespected.
Great place to get quality used parts for newer and older cars and trucks.
Love it and the people were great
Very organized by place. Several people on site
A ton of parts and great prices but be prepared for a hell of a headache and an experience that will test even the most patient person.
Goog prices and fast service
Had to pay first in order for them to pull the part out of their junk yard, then I had to wait 2 hours for them to pull it. They said this is how it is.
Efficient and good pricesManager of C&M tires on Yarbrough
MOST PEOPLE WORK MON-FRI, WHY WOULD YOU CLOSE ON WEEKENDS?!!!!!! I HAVE BEEN ON HOLD FOR AN HOUR, I WISH YOUR COMPANY WOULD HAVE NEVER CAME TO TOWN.
Too expensive I wouldnt buy there was there for my niece
Worst customer service, guy on desk kept receiving and making calls ignoring all the people on line
Pricy for used parts.
One of the men working the forklift there spoke very inappropriate bout a female customer, downgrading her intelligence 😡😡👎👎.
Everything is super expensive! Just buy new parts for the prize they sell parts
Great prices on suspensions
My favorite salvage lot
Customer service is horrible 👎
Worst customer service possible. Not a single person there was professional and no one cares or has training in customer service.
Ok place but expensive
It really is the worst customer service in all of El Paso! SMH!!!
Jacob who is one of the part finders is very professional and very friendly
Poor service, wait is long
This place sucks make you pay and wait a hour just to tell you they don’t have to part never going back there unprofessional business.
Always helpful!
10 to 15 minutes on hold
Excellent
Great Service!
Good selection
Good services
Auto parts warehouse
Not enough vehicles.
Ok
Ok
Shit
Good
Somewhat expensive
Horrible service!!
Very well
Very good place to buy used parts of cars and if they do not have it they look for it nationally
You can find many parts for your car, and at a good price
Very good attention from Miguel.
Can one go in to see what one needs? Or have they closed the other one where you could enter and remove the piece yourself? What happened with the one that was right away that seems to have closed ???
Very good service
They never answer ....
Excellent place to find parts ...
Excellent service I didnt have the part I need and they got it for me.
The hard fart eD. Reaction of eed. Rfe
Bad service! They take time to answer and it seems that they do not want to work, and the prices are very high.
Great service
Cheap, fast and good deal
It is good they have the parts you are looking for
4 times I had to go and they didnt solve anything for me for a part I ordered.
Very expensive
Good auto parts (body only), good prices.Enrique Félix, best sales agent.
They no longer give a piece, now they want to sell you everything
Heavily treated
He does not answer the phone and very bad person to person service
They have all kinds of parts for your car
Guarantee