ACE Hardware on Pershing is a fantastic place. The staff are always friendly and helpful and the store is clean and organized.***Please note that someone keeps maliciously moving the location in Google maps. Be sure you are navigating to the correct address on Pershing.

Very helpful. Called ahead to see to see if they had a certain wheelbarrow. They only had one told them we were coming from Hueco tanks they offered to hold it for us until we got there very friendly very courteous Mr Martinez was very helpful.

Great service! Great people! Locally owned. Worth the drive from anywhere in town. Support local business!

Really enjoy shopping at this store. Staff is friendly and helpful. They have a variety of tools for inside and outside the house. Tools for yardwork, for building or repairs. They carry supplies for plumbing, painting, electrical, etc. They have a rewards program too.

Every visit the staff has been very helpful and courteous. Ive enjoyed every visit except for maybe one time when it was a young kid working as the cashier. You could tell that he just didnt want to work that day. Attitude and even asked me if I wanted all of my change. I awkwardly looked at him like..... Duh! Lmao but other than that, I enjoy Ace hardware on Pershing Dr.

Very helpful and friendly staff. Good prices and selection. Got what I needed plus picked up a couple of sale items.Very convenient location with decent parking.

Staff is like prozac christmas morning at Disneyland friendly. I left that store in a better mood. All I got was a $4 key made.

Absolutely love this place! So friendly and knowledgeable staff! 90% of the time I walk in i dont have to worry about buying the wrong items because the staff is so fast to ask you what you are looking for and direct you in the right items to purchase. Now its not the biggest ace hardware, thats for sure. But 90% of the time they have what I need! Thank you guys!

I actually had a really good experience there as well, Sebastian and Adrian were a lot of help!!

Awesome customer service.!! Very helpful / knowledgeable and all around good vibes of a staff.

Helpful, friendly service thats much appreciated by a not so knowledgeable customer.

I havent been to that store in a while, but if you are looking for very good tools and brands this is the place for tools. Also its the screws and bolts that they have in the store that comes in very good grades of strength. You have to know which bolts to get according to the application of what youre doing. You do pay a little bit more for tools,screws, nuts, and bolts and worth every penny. If you live in the surrounding area its a plus because you done have to go to a hardware store thats further away. Its just the individuals preference how far they want to go for a tools, or hardware!

Great professional service. Experienced employees.

Very helpful staff!Found everything needed 👏

How much do you charge, for food trucks to park at night at your store?Is it after business hours only?

For such a small store the Ace Hardware at Five points has an incredibly large selection of items.

Great customer service. Came there and got a great 50 gallon gas hot water heater for a good price. I will be back there for another major purchase.

They people at the five points area are always willing to help help you and answer all your questions.

I absolutely love this place! Anytime I need a random nut or bolt, etc. They are so friendly and helpful!

This Ace is BY FAR the best in the whole city...maybe the state...possibly the country. Every time I step inside the store I am greeted by the employees and offered assistance right away. They never fail to solve my issues and I always leave with a good impression. They truly go out of their way, and are extremely knowledgeable about their products. I’m glad to have them so close to my home, and if I moved to a different part of the city I’d go out of my way just to visit this specific store. Thank you and keep up the great work!!

Enrique and his team assembled and delivered my surprise birthday gift from my family from out of town- a Weber grill! He went so above and beyond for us. His kindness, generosity, and unparalleled customer service are so appreciated!

Very clean store, attentive service and great selection!

Sébastien was really rude and should start working on his communication skills. He was talking to us in a very loud tone . Never did we hear please or any manners I felt really disrespected. When all we were doing is taking a quick photo outside the business. Sébastien approached us aggressively yelling at us that we had to move.

Awsome like back in the 50s great customer service.

Very friendly, helpful and knowledgeable staff

Great staff, very helpful!!

Clean, friendly, fast, and well-stocked for a neighborhood hardware store.

Older gentleman was rude I went in not knowing exactly what I needed he did help but be a little bit more patient and understanding we go to you for help

Very nice and clean. Organized. Most of all very helpful and helped me get all the material I needed for my project. Would not suggest to go there for unique paint.

Good place they have anything i need and great service!!

After running around for 1.5 hrs. to get a key made (no one else had my type of key) I was directed to this store. I walked out with my copy in 5 minutes. Friendly staff, clean. I would recommend to everyone.

This is great neighborhood store, has a lot of essential items that you can bypass the big box store to get quickly. Very helpful staff.

Excellent customer service!

Great store. It has everything Ive ever looked for. The staff is friendly and very helpful.

Love ace hardware.. just a great place to find the advice and tools u need for the job..

This rating is not a reflection upon Ace Hardware itself but rather the management. I loved the idea of having this place in my backyard with small business mentality I thought came with it.The first few visits were very good, got the help and support I needed. Took off for about 6 months and came back home looking forward to fixing up the house and having this store so close. First visit back I discovered a lot has changed. Still no issues with Ace itself but I cannot recall a time where I have been talked down to and treated so poorly by someone representing a business (was the owner actually).Needless to say I left without buying anything and decided to no longer bring my business here (definitely his loss). Unfortunately I had to come back for a very specific need that the other home improvement stores were out of. I was immediately recognized by one of the employees who started to apologize to me for what had happened 2-3 weeks prior.This employee went on to state that he is like that with everyone (which makes senses after seeing small interactions with his employees) and that they couldn’t believe what they had seen. The employee said that it wasn’t the first time and that it was unfortunate that he does that to his customers, contractors, and employees alike.Very unfortunate since I was extremely excited to have this store so close, and I looked forward to helping a local business as opposed to a huge corporation. I wish Ace Hardware the best but will do online orders before stepping back into this location again.

They got exactly what I need. Totally helpful.

I love our neighborhood Ace. The employees are always friendly and helpful and always remember me. I was in the NE the other day and stopped by Lowes for a special electrical plug but they didnt have it. But you know who did? Yep my little local Ace Hardware store right in my neighborhood. They may be small but they have a wide selection of everything.

I drive past 4 hardware stores on my way here. Well worth the trip, knowledgeable, clean, organized, competitively priced. Very friendly staff that will take the time to help you. Im a new repeat customer

The employees are professional and helpful.

Steve is the MAN there. Wonderful store with everything and anything you need!

Theres always someone up front to help you get what you need quick

I was given all the parts i needed and they were itemized ! So awesome! Super happy thank you Ace hardware. I am coming back. And tell friends and family. ! 10 stars 🌟

Exceptional and attentive customer service across the board. The whole team is invested in customer satisfaction, and it shows.

Friendly, knowledgeable service. Good stock. Easy in and out.

1st time there. They had material I needed at reasonable prices.

Very friendly and helpful staff!

I love this Ace Hardware! Employees here are always very helpful and friendly.

Nice friendly staff willing to help with your needs.

Great locally owned hardware store. Very friendly and VERY knowledgeable staff. You can even go get keys made there. The parking lot is super close to the building itself cutting down on what would normally be a trek. It’s so nice to have such a great hardware store just down the street.

Love this store better then them big names

Great, quick and easy. Good service.

Great hardware store with everything you might need. Very good customer service representatives. They are friendly and very helpful. Probably the best Ace Hardware that Ive been to well organized and clean. The location is awesome in the heart of Five Points with plenty of parking.

They are truly the helpful hardware people. In addition to helping find garden hoses, they also helped in evaluating and selecting the appropriate one for our needs. They had also sent out coupons which proved useful in saving money for other purchases. They were able to change some demographic information in their computer without having to contacting the company by telephone. This was very convenient.

They have a great inventory ! great service! Decent prices!

Employees there are very knowledgeable and helpful.

From the moment I walk in this young men asked if he could help me! I needed some Sealent. The Manager told him where it was. Sorry I didnt get his name. I wanted some other products and he got them for me! After asking for more information I paid and right away he asked me if I could help me to my car. He took time to take my supplies and told me to have a good Day! I enjoy shopping where Im appreciated! This young men was Courteous and Polite! Service like this should be give especially to Senior Citizens! Thank you so much young men!

Luis the owner and Adrian are just awesome. They point you in the right direction, never recommend heavy duty or expensive options if you dont need them, and have a good knowledge base if you are willing to admit you dont know something. I like Ace over bigger stores because they have everything I need without wandering for an hour, get in, get out, get lucky and dont mess up my project and Im done.

There is nothing like walking into a store only to be greeted with a smile and a “how can I I help you”.,, this is what you will get when you go to the ACE hardware on Piedras. I’d made the choice to go there instead of Lowes after 1) receiving no help with my garage handle screws 2) when I did they gave me the wrong ones. I headed to ACE and without hesitation was not only given the right ones... I was taught how install. Today we headed there for paint and bolts...kids and Luis are great! Oh don’t forget your cherry sours at the register 🤗 We have made ACE our neighborhood go to store!

Great selection good service fair prices.

Good usually has everything you need for repairs around the house but often a little bit more expensive than big box stores however you will get help there and the location is convenient. I actually only went for the machitos from the food truck in their parking lot. Really good tacos but that guy is hard to catch!

Great service!

Had what I needed still havent got around to my project. Grr. Staff always on point and arent afraid to voice concerns or complements . How do you not have wood putty, really guys

Nice place to shop

Good service, small store but with an excellent product selection.

They had what Lowes and home depot did not.

All the staff is extremely helpful and they got just about everything you need. The central location was much needed. Its my new favorite place.

Excellent service and knowledgeable staff

Great place, awesome staff, very knowledgeable and helpful.

Courteous staff, well stocked store.

Excellent service friendly people

Theyre always friendly and helpful, and the prices are usually reasonable. Todays visit disappointed me, because one of the employees wasnt following public health protocols. He was walking around with is mask off, then he put it on his chin where it barely covered his mouth. The nose is connected to the respiratory tract, FYI.

Close and carry a lot of what I need without having to drive cross town to home depot or Lowes

Conveniently located, has lots of every day needed inventory. Saves me time from having to drive across town to a home depot or lowes

Awesome selection of stuff, great & friendly staff. Beats the sterile chain store environment.

Economic an best place to find everythin..

Extremely Rude Weekend Staff !!Why Not Put Up A Sign:A.N.G.L.O.S... N.O.T...W.E.L.C.O.M.E.

Everything you need in a convenient neighborhood hardware store. You dont need to drive all the way to North Mesa and its locally owned.

This place has great customer service, quality youd expect from ACE, and knowledge of the products they sell. I love that its closer to my house than lowes and home depot and at such affordable cost. Awesome.

Great and friendly service. Fair prices. Convenient location, Cant beat it.

These are locally owned stores like the hardware stores before big box ones took overI would much rather spend local.Very helpful staff clean and well stocked

My go to neighborhood resource for all things home repair, maintenance and special projects. Customer service always spot on. Ive gotten to know staff by name.

Friendly helpful staff, Ive been coming here regularly now. Amazing selection now I dont have to travel all the way to Lowes or Home Depot if I dont find it at my other hardware store close to home.

Very nice associates. I found everything I needed. I will shop there again.

Its about time an Hardware Store came in Central. Love It. Very helpful staff and usually will see owner there cutting it up with cust and staff. Shes a Hoot

Excellent costumer service!

Always find what i am looking for 👍

Employees are friendly and really helpful. I will definitely return when I need any hardware items!

Finally. Its been years that weve had a hardware store in the Five Points area and Im so happy its here to stay can you believe it I can swim now I can cuz its here wonderful time wonderful places

I bought simple knots and bolts ..the store was soo organized. Loved it. Keep up the great work!Nice to have you in the neighborhood !!!

Great customer service.

Excellent service. Very helpful.

Staff is friendly and helpful

Great new hardware store in the neighborhood. Very helpful staff, well stocked, and best of all, convinient. Will drastically cut back on the need to travel to Lowes or HD and deal with the traffic and crowds.

The clerks are very nice and helpful. Awesome experience.

Helpful

I bought interior paint and Fred did an awesome job to match the color. All the employees are super nice !

Super nice people. Very helpful and friendly. Have always had what I needed as well.

If i could give less that one star I would. 2 employees didnt know what they were doing and the one other employee acted rude and was just rushing us out of the store. I wouldnt recommend anyone going there.

Helpful staff that know there stuff and a clean store super easy to find everything