Stopped to get a battery for my lawn mower. Was not crowded.

I was picking up a prepaid part and the older worker on the counter was extremely rude.A 2nd worker came out from the back who was happy to help me out and grabbed my part very quickly for me.

Staff is very friendly and helpful. They showed me a few handy items that I didnt know existed.

Staff has horrible attitude. They act like your bothering them. Stay away

Sold me hydraulic line that was defective and had the inner and outer layers delaminating, now I have to do the job twice.

Older worker very rude

Good deal on Discount prices and tbe most important, they have the parts.

I had a very good experience at NAPA- they have our families business from here forward. Gary at NAPA is knowledgeable, courteous, and kind. He made my sons Christmas, and I will not forget his generosity. Also, I was able to find the parts for my truck with ease. NAPA is a great place and I would highly recommend NAPA.

Always great customer service at this location

Employees are very helpful and kind.

Friendly and professional service. Only 4 stars because they had to order in my filters

The guys at NAPA are very knowledgeable and courteous. They almost always have the part I need in stock, if not, it is available the next day. Would highly recommend you check with these guys before going to autozone or advance.

Lonetime business (at least 35 yrs). Usually have part when I been there. Not handicap accessible. Has front door step up to get in store. Enough room outside to put in ramp. Only reason why it didnt get 5 stars because accessibly.

Its a brand new auto parts store with fully stocked shelves and lots of selection. I find the people that work behind the counter are eager to help me and I dont have any problems about shopping there when I need car parts.

Napa of eldersburg has great customer service an great delivery time from placement of my order also they carry parts that most places dont an if they dont have it they call usually get it for me within a reasonable about of time..mike does a helluva job managing the store an the counter guys an delivering guys have respect for their customers as well..Couldnt ask for a better parts store..

Very knowledgeable. I bought my rebuilt starter and save lots of money and it works perfect.

Ordered a tail light assembly last Sunday, they said it would be in by Wednesday. I gave them a week and called Sunday they said it was in. I went to pick it up and they couldnt find it anywhere in the store and said it must not be in yet...so now Im back to waiting for them to call me again. Never ordering anything through them again.

The technicians are great and Im appreciated their services. I will come back in the future.

I like the NAPA store, but the last time I was there, the cashier burped in front of me . I dont know what the reason was: maybe he didnt like me, or just burping is the norm for him.

Know these guys by name and always take the time to help!

Very knowledgeable people. If you need it they got it or can get it.

Very knowledgeable and friendly. I highly recommend NAPA in Eldersburg, MD

Great service when trying to find a specific oil filter.

Had what I needed. Sometimes more than the box parts stores, but if there is unsureness of the part, they can help

Super staff always helpful!

Always have what I need and they can find it if they dont.

Great and informive people

Great service

Rude every time I call or go there

Put on hold while employees take a smoke break

Great service

Great service

Good

Professional services

Everything I needed

Good place to buy spare parts