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McGrath Honda of Elgin
2020 N Randall Rd, Elgin, IL 60123, United States
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McGrath Honda of Elgin
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Kr
Review №1

Sales team was incredibly responsive and transparent when it came to purchasing a vehicle. Finance team was very thorough with paperwork and answered all of my questions. Everyone I interacted with was friendly and happy to assist with anything I needed. Overall, an exceptional experience from research, test drive, all the way through delivery!

Ch
Review №2

Our first call to inquire about a vehicle was not a great first impression. We are seasoned buyers and knowing these things work. After researching a used vehicle online for my son and willing to purchase and pay cash we contacted McGrath. The dealership was an hour drive but we were willing to do it if the price was right, we knew what was fair and willing to pay. First, clearly newer sales person did not do a great job of getting someone who was highly interested in said vehicle to even take down our contact information after she was told they could only drop a bit on the price…basically just said “okay”. Shocked and a bit disappointed I called back and spoke to a sales manager Ray who was willing to work with us and negotiated right on the phone. From that point on it was painless. A few hours later we drove in, test drove and signed the paperwork to purchase. All done in the matter of 2hours! Glad I called back but man they need to do some better training with their new sales staff. Very happy with the new ride!

Ry
Review №3

My sales guy Sujit and Ken was very friendly and took care of me very nice. Im highly satisfied with their sales department.HOWEVEROne thing you have to watch is their financing department. I traded in my car, but they paid off my old loan about a month after I bought a car from them. I kept getting calls from the bank and my credit almost got affected. It was kinda hard to talk to the financing department and get a call back.

Ja
Review №4

Easily beat the best price in the suburbs for a 2021 Pilot and didnt include destination charge.The whole process was friendly. Sales was very helpful and builds long-term relationships.

M
Review №5

I enjoy going to this dealership. This is not the closest one to my house, but I go out of my way because they have the best price for an oil change. People working here are kind, and always get you in and out fast. Definitely would recommend to get your oil changed here! I also purchased tires here (was cheaper than going to Costco!).

Sy
Review №6

The staff was very friendly and easy to work with. They made the process so fast!

Am
Review №7

I was very pleased with the service I received from Kevin. The whole team worked to give me a fair deal on my trade and a fair price on a new car. It was obvious they wanted to earn my business but also that they appreciated it. If I find myself in the market again I will certainly use them!

Sk
Review №8

Al was great. He was very easy to work with and had the best attitude ever. I’ve been to a lot of dealerships and I have always gotta people who don’t care about you and who just want to sell you the car and get you out. This was not the case here. Everyone was so nice and welcoming. They made the whole process very easy and fast. If I ever need another car I will definitely be coming back to see “Asian Al” as he called himself. :)

Yv
Review №9

I have been looking for a Honda Civic 2 door for a while. Every time I found one it got sold in a few days. Finally I came accross one I liked and had the time to go look at. Raul greeted me right away and became available to me. He was patient and offered to show me the car and take it for a spin. Raul and the team made the process very easy and very fast. I looked at the car,drove it, got all the finance imformacion within 3 hours. Easiest fastest car buying process!!! I love Elgin Honda.

To
Review №10

Very honest dealership. I dealt with Sheki and Ken, both are great! Highly recommend the dealership, Sheki, Ken, and Honda in general. Thanks.

An
Review №11

I just bought my car on 8/13/2021. I had such a great experience that I wanted to leave a review. My sales representative was Mike Malak. He was absolutely amazing! He was very nice, honest, not pushy, and I saw that his interest was to help me find a car that fits my needs. I had told him that I will come back to look at the car with my mom, he was very understanding and was NOT pushy with trying to sell me the car that minute. I did come back and decided to buy the car. After I bought it, he even spent the time to help me learn about the features of the car and how to connect my cell phone to the car. A few days later he even called me to let me know that they have found the second key to the car and that he had sent the owners manual to my email. I even had a great experience during the process of signing the paperwork for the car. David Pounds was very kind and provided me with lots of information about whether buying extra warranty would be in my interest. To be honest, I was shocked how smooth the process was and it was even fun which is typically not associated with buying a car. I would highly recommend McGrath Honda in Elgin. I felt that they were not just trying to sell me a car but that they understood that this is big purchase and I need to feel comfortable with it.

Da
Review №12

We scheduled an appointment to inquire about placing an order for a new vehicle and throughout the week they made sure that we were in touch.When we got to the dealership we were welcomed in and then immediately sat down to talk about the details. Our team member who helped us out tremendously was Omar Munoz. He gave us full transparency in what was available given the current car supply situation relative to what we were looking for. He didnt try to force us to buy something else and fully acknowledged the spec that we wanted. While we were there, we test drove and experienced some Honda models to find what was best for us.Ultimately we were unable to get the car in the spec that we wanted simply due to the supply chain shortages and production wait times. They were willing and eager to keep in touch in case things changed. However, I still had a great experience and would definitely come back to purchase a car here in a more ideal situation.

Ar
Review №13

I bought a car for my daughter on 10/19/2021. We had a great experience. Our sales representative was Luis Martinez. He is amazing, very diligent professional and honest. I highly recommend McGrath Honda in Elgin.

Va
Review №14

Just bought a brand new pilot form this dealer yesterday! They were all fantastic! My salesman was Sujit. He was excellent, answered all my questions & I didn’t feel the pressure most dealers make you feel .The manger and the finance department were great too! I will definitely be sending my friends and family to them!

As
Review №15

We had such a great experience here! Our sales guy, Alex, was awesome. He wasnt a normal pushy sales guy, he helped us out as much as possible. We left there with a great deal thanks to him and his team. I definitely recommend McGrath in Elgin!

Je
Review №16

What an easy, pleasant experience I just had a McGrath Honda of Elgin! My salesperson, Ana, was SO lovely, kind and helpful - I went in for just a test drive and drove home with my new car! I am THRILLED with the speed at which my sale was processed, too - what a great transaction!

Mi
Review №17

Great place to purchase a car. Went very smooth with no real nonsense or games. Dana was awesome. Very pleased with the dealership and buying a car here.

Na
Review №18

Came in for an oil change Roberto helped take care of that but technician A.Katz forgot to put the engine cap back on after the oil change.As i drove off home i realized the car was making more noise than usual so i pop the hood and i see the oil cap broken by the hood latch and oil spilled everywhere. very frustrating moment.I called in and Jason Goldman did an good job making sure this mistake was taken care of.Make sure you double check everything is in place before leaving the lot.

J
Review №19

Setup and appointment to view a car after being a victim of a total loss accident. I was a bit frustrated and honestly tired of looking at cars. Most dealerships I went to were adding on packages and a bunch of accessories that I didn’t absolutely need. Ultimately I ended up leaving those dealerships. The new/used car market is terribly inflated and I constantly felt the pressure of needing a car because of location. Luis at McGrath of Honda in Elgin was beyond a help. His disposition was very refreshing in comparison to what I’d been dealing with. I got the car I needed and wanted with out all the rigmarole of a tradition sales transaction.

Do
Review №20

This is one of the only dealerships that is still willing to quote an out the door price without actually stepping in the door. Luis and Mohammed made the experience easy and fast. Thumbs up.

Ra
Review №21

Excellent service. Immediate assistance. Polite and respectful. Couldnt have hoped for a better experience

Ti
Review №22

I just want to say thank you to David (Finance) and Alex (salesman) for helping me when I just knew there was no help that could be offered. I was in and out in about 3 hours. I got EXACTLY what I wanted. They were transparent about the entire process and I honestly felt they were beyond straight forward with me! Thank you again and see you in a year or so for my trade in :-) I would highly recommend this dealership. Everyone was beyond friendly and there was no pressure. Honestly... this has been the best car buying experience I have ever had!Thank you again! Stay awesome!

Ga
Review №23

Always fabulous service....the detailing we had done this time was ABSOLUTELY FANTASTIC. Our CRV looks like new again. Thank you Jerry for always taking great care of us....much appreciated!!

kr
Review №24

Do you need new or used car ? That is the place ! Michal Malak is highlyprofessional and extremely helpful !! Answered all questions in two languages! Everything went smoots and quickly. Thank you so much one more time!!

Al
Review №25

I just want to say thank you to Kyle Cole for helping me with the car I wanted . He is one awesome sales person . He also went above and beyond trying to get something out of my old car that was installed and stuck and I even told me it was ok I’ll get a new one and he went and got a tool and got it out . Thank you so much ! I had a really great experience at McGrath Honda Elgin!! Everyone there was really nice. (:

Gr
Review №26

I have been coming to get my oil changed since 2017 and I never experienced such a terrible service from the service associate to the service manager. They blamed me for having a quick fix on my oil pan assembly which i have not even touch it since i bought the vehicle, the only hands that have touched the oil pan is their own auto technicians. I had to get the part myself because it i had them do it i was going to take 3 days to get plus an extra $400 for a part. They are rude and not understanding at all. They did the damaged and I had no choice to fix my vehicle with them because I couldn’t drive it from their shop. I had to pay for their damage . Please pay attention to every time they service your car.

An
Review №27

Zane Martinez was a very helpful salesman when buying my new car, he was extremely understanding with our budget and kept trying to help us and do his best on his part. After purchasing, he cared a lot about the quality of our car and reassured us. I believe he has a bright future ! - my parentsEveryone else that helped us were very patient and we are very appreciative. We had a great experience after the long grueling 3 hours of purchasing a new car.

Na
Review №28

Sheki, Christian, and the rest of the team were great! They worked with me and answered all of my questions, especially since this was my first time leasing a brand new vehicle on my own!

La
Review №29

This was overall the best experience I’ve ever had while purchasing a car. I drove off in a brand new Honda Accord within 3 hours, which is the fastest service I’ve ever received at a dealership! My salesperson (Daniella Luque) was extremely pleasant to work with! A huge thank you to her and her team!!

Mi
Review №30

We had a wonderful experience at McGrath. Our sales person Kyle Cole was top notch. It was a very smooth process and we learned of the many benefits that McGrath offers which was such a nice added bonus. We would highly recommend this dealership to all our friends and family.

Ga
Review №31

Luis and the entire McGrath Honda family were very professional and polite throughout the entire car buying process. I would highly recommend buying a car from this dealership.

ma
Review №32

Alex and Christian made this process so easy for me! after leaving multiple other dealerships upset and empty handed they made sure I left with a new car that I am completely in love with. I couldn’t thank y’all enough.

Sa
Review №33

I cannot thank McGrath Honda of Elgin for all their help with the purchase of my new CRV. Working with Danny Colon and Steven Squillo, both were extremely professional, friendly and knowledgeable. They ensured all my questions and concerns were addressed. I absolutely love my new car!

Ju
Review №34

My husband and I bought a used car. I noticed damage to the drivers side rear bumper. Anthony, the salesperson, said they would fix that. They kept the car for 3 weeks and gave us a loaner. They couldnt give us a date that the car would be ready. They then said that they were waiting for a part for the air conditioning compressor. We didnt even know that the air conditioning wasnt working. We picked up the car with the damaged bumperr NOT FIXED. They didnt give us any paperwork about what was done to the car and the bumper is still dented which is what they were originally supposed to fix! I called Anthony... No return phone call. Then Jim who answers the phones suggested I leave a message for a used car manager. There was still no returned phone call. I called back and Jim said to give him an hour and he will have a used car manager call me back... Still nothing. Its been about a week and Im still waiting! It seems like once they get your money, they want nothing to do with you! Dont buy a car from them.

He
Review №35

1st time buying a car here. Sales and finance team did a great job and made the experience easy.

Mi
Review №36

Excellent salesperson (Alan) and tremendous staff. Super knowledgeable about the vehicle we purchased. Would give our highest recommendation and definitely buy from McGrath again.

Yv
Review №37

Alan was great and helped us get a new Honda Civic! The whole team was patient and worked with us to get a reasonable price.

ra
Review №38

The most friendly car dealership you’ll ever go to! I felt welcomed the whole time! Zane was great! Zane as well as the rest of the crew made buying a car fun and simple!

Fe
Review №39

We came in looking for a specific car I found online and that’s exactly what they sold me. They didn’t try and up sell us and threw in a couple extras. Luis and Greg were very helpful and took their time to explain everything to us. If I ever need another Honda Civic I’ll be coming back here guaranteed. Also the music selection was on point.

Ed
Review №40

Awesome dealership, really helpful for the questions I had coming in. Zane Martinez and Christian were really friendly and mad it seem like I was working some friends. 10/10 recommend coming here and asking for Zane

Na
Review №41

Moses and Steve are always amazing at everything they do and make everything such a breeze!

Ro
Review №42

Please be careful at this dealer. I went to this dealer for a tire rotation, the car was presented to me as finished however I noticed that they did not do their job. Prior to the rotation I have marked the tires, the markings were still in the same spots(on the same sides). I have done this due to the last time that also not rotating my tires although I have paid for the service. I told a person this finding and they told me that I am wrong, and that I’ll need to pay for this service again. Once showed they pictures they finally did their job. My husband has a Toyota and has never ran into these issues at his dealership.

Rh
Review №43

Weve been customers of McGrath Honda Elgin for well over a decade. At a recent service appointment they made us an offer on our trade in that we couldnt refuse and we upgraded our 2012 Odyssey to a 2022. Dan made the process painless, took time to answer our questions and followed up. We now live at least 30 minutes away and have other Honda dealerships closer to our home but we know ever time we go to McGrath well be taken care of with respect and fairness.

Di
Review №44

I was happy with the service I received. What I expected to be a small problem turned into a big problem that made my car not drivable. The Service Department had to order parts and keep my car overnight, so they gave me a loaner.

Ra
Review №45

We have had repeated great experiences at McGrath Honda of Elgin (just bought our 3rd car from them). They work with you to best meet your needs without being pushy or trying to convince you to spend more than you budgeted for. I appreciate their honesty and willingness to work with me to find the best vehicle for our family. Thanks especially to Omar Munoz and David Pounds, they were so great to work with!!

Li
Review №46

If I could give them 0 Stars I would. I did business with McGrath for years until 2019 when I leased my next car. It has been a train wreck from the deal to the service to the attitude to the way they treat customers.I will no longer buy any vehicles from them but I continued with the service because I had certain services at no charge available to me. Today was my last visit to the service department as well.I took my car in for an oil change and when I got in the car it stunk like cigarette smoke or a dirty ashtray. I went to the service desk and mentioned it and they sprayed febreze and it to cover up the odor. Seriously. I figured it would go away but as I was driving during the afternoon the smell was overwhelming. I called the service manager, Anthony, who did nothing but offered another spray of febreze. I asked how they handled cleaning upholstery on trade-ins and he said they dont do anything to the upholstery, makes you think twice about buying a used car from there doesnt it??? I then asked for the general manager, and left my phone number but a big surprise they never called back.So now I have a stinky car that is disgusting and the dealership that lost not only my business but my kid business as well. Thats 3 cars and Im letting you all know in the hopes that you also dont go there.I look forward to my next car at a dealership that isnt McGrath.

St
Review №47

Bought my second car from here and couldn’t be happier! Great experience, we worked with Steve this time and he went out of his way to make sure the process was seamless. Thanks again McGrath Honda.

ki
Review №48

Matt Hoffman did an amazing job saving us time and money to buy a car for my son! We never had a more painless experience! We will be back!Also shout out to the finance staff and the floor manager for all their speedy help!

Ra
Review №49

I saw the car we wanted listed on CarFax. My husband Mike and our daughter went to McGrath Honda bought the car (after looking several other places, as well). Both said the customer service was terrific!

De
Review №50

Our salesman Sheki Biba was the best! He was super cool & funny & put up with my difficult self lol very professional & efficient...great customer service skills....I highly recommend him & McGrath ❤🤍💙

Tr
Review №51

Best experience we’ve had in years at McGrath. Friendly and respectful staff.

Jo
Review №52

I had a great experience buying at McGrath Honda in Elgin. I drove over 200 miles to get the exact used car I had been searching for. All the employees of McGrath greeted me and offered assistance throughout my entire experience, down to opening the door every time I walked it in our out.The dealership was very clean the cars were all of high quality and the prices were more than competitive with cars in a 200 mile radius of my house. The employees were all very respectful and very competent in their respective jobs. The dealership went the extra mile to address all my concerns including some after the sale without any hassles. They were very respectful of my limited available time and moved swiftly with me to complete the buying transaction and were quick to address all of my concerns.I would highly recommend searching their inventory and making the drive if you are looking for a quality new or used Honda from a high volume professional Honda dealer.

Sa
Review №53

Kevin is the best sales man. He sold me a 2022 Honda Civic Black Sport!!! Great man ! Definitely will go back and buy another car with him!

Ly
Review №54

Everyone was helpful and Luis was good to work with and the financial manager was good and quick as could be. Nice transaction.

Ja
Review №55

One of the Best experiences I have had. Daniel Solon was awesome. Extremely patient and attentive while listening intently on my wants and needs.I sincerely appreciated him not hovering over me like a vulture ready to pounce.Daniel has a passion For cars and helping people, while showing enthusiasm for his craft.Daniel was very patient and respectful while working hard to provide a great solution.Danny comes with high recommendations and grateful respect.

AY
Review №56

I have been waiting to buy my very own Dodge Durango for 20 YEARS!From the minute that I pulled up to the dealership and was greeted by AL, until I drove off in my Durango, I felt comfortable! Al treated me with respect and never made me feel like he was trying to push me to buy the car. He was helpful in finding the right financing option, and just made everything so smooth. I was able to get a good value for my trade-in right then and there, and to drive in my dream car only a few hours after I first drove in. I absolutely would recommend Al and the people at Macgrath Honda of Elgin. Thanks, guys!-Abraham

De
Review №57

My experience here was very welcoming. Sujit made it a pleasant experience for me when I arrived. He is a really caring person with a lot of potential and was willing to go the extra mile and find me the car of my dreams. I definitely couldn’t have done it with out him! Thank you Sujit!

Ka
Review №58

Alan De La Paz was great during all the process. He gave us the options. After that he was calling us with the update. Finally he went throught every single detail. We are very sarisfied.Thank you

Ke
Review №59

If you are in the market for a new Honda and want the car buying process to be simple, Al Hansana is the man for the job. Most will tell you they have your best interest at heart, Al truly does. I felt I had his support throughout the entire process and was extremely pleased with the car buying process. I would highly recommend Al and hope we have the chance to work together future purchases.

ir
Review №60

I have to say, I hate the whole process of buying a new car. But Ricky and team at McGrath Honda are amazing to work with! This is my 2nd Honda purchased from this dealership and they’ve taken very good care of me when it comes to servicing and buying a new car.I wanted to but a new car like 3 months ago but with the shortage of cars, the one I wanted wasnt available. Last month, I decided to sell my civic for a new CRV but it still wasnt available. McGrath let me use one of their cars off the lot until the car I wanted arrived…AS A COURTESY!! What? That was so nice and when my CRV finally arrived last week, Ricky called right away, got all the paperwork ready and here I am today with my brand new CRV!!Thank you Ricky and team for all you’ve done to get my new car!! Till my next purchase!!

•k
Review №61

Wow to the wonderful car buying experience I had today. I wanna give out a huge shout out to Alan he made my car buying experience great. First off this year I tried buying two cars from two different dealerships. Both deals felt through because both cars was lemons with a band aid put on it. Meaning, the car will ride good enough until the deal went through with the bank then afterwards the check engine light will come on. Well long story this car lot is awesome. I was put into a low miles, nicely fully loaded cr-v. Car runs excellent. The whole staff from the sales men to managers and service people have excellent customer service. Thank you Mcgrath for helping making my car buying experience great. Shop here for a great car buying experience! I give this car lot 5 stars

B
Review №62

As always, the service was terrific. They were quick and communicative and I loved having the car wash. Shout out to Jerry for being so awesome with customer service!

Mo
Review №63

Hello, I was at this dealership today with Mr Ricky who is very professional . I will recommend this place to everyone.

Da
Review №64

Sales person Westin very helpful and able to get the vehicle I wanted. Greg from the finance department explained everything and made the whole experience simple and easy.

Ma
Review №65

Bought my first Honda here in 2014. From Michael Malak I got my second one last year, another Pilot. I dont much care for the auto buying process but Mike made it at least less distasteful. Service here is generally a breeze, with my last two visits handled by service writer Jason. Wish I knew his last name. Seems they always want to add more services than I came in for, but saying no is easy. I like McGrath Honda.

Ji
Review №66

Incredible experience. Al Hansana treated me with respect. He led through a very enjoyable buying experience. I gave him the number that I wanted. Looking back at that number, I now realize it was a pie-in-the-sky-number. He worked hard to get me there. He was willing to involve whoever was needed. He made it happen. Big THANK-YOU to MO and KEN as well. I went to McGrath because of the top notch Service Department. I found the Sales Department to also be top notch.NEED A HONDA? START HERE. YOU NEED GO NO FURTHER

Ja
Review №67

Service department not good. Went to get misfire checked on my 2004 Odyssey and was charged $100 for diagnostic without telling what the problem was. On other hand they wanted to sell me their parts for $1200so to give me proper diagnosis.They stated that I put on aftermarket coils and plugs and that were no good without even testing them. They have these young mechanics who dont have any knowledge. I think they like to fix the easy stuff, like do oil change or change wiper blades. Take your car somewhere else if you want to get it diagnosis of any issue, I dont think they have proper training and will charge you for nothing.

Ca
Review №68

Friendly service and a good price. Pay attention to your accessories cost and should come out a winner. Very happy with the service and quality product.

Jo
Review №69

I wish I could give 0 stars. At the time I went to this dealership I was just turning 19 I was looking for a way to treat myself during a time of crisis. My parents werent in my life so I went looking for a car. I went to this car lot looking for a Chrysler 300s that they can showed on the website and was for a reasonable price. I talked to a dealer and told them I was looking to buy that car but all of a sudden the car wasnt there anymore. I tried to leave the dealership but the dealer assured me Id find a car Id like and brought me a car that I immediately fell in love with. I asked the dealer I was talking to for the car facts and I kept getting the Run around like they didnt exist, I then asked the dealer I was working with was there any prior accidents or anything I should worry about and the dealer said no. I asked a dealer that I wasnt working with to pull up the carfax on the car not telling him I was looking to buy it and the car had been through 4 accidents and the car was horribly damaged. It drove nicely there wasnt anything I could find wrong with the car. At least until I paid for it and left. Every time I got in the car the odometer would sky rocket as if the car was adding miles even when it was parked. The next day after the check engine light came on I called the dealership and they told me no refunds and me living in Chicago they said the tow cost would be over 400 dollars. I later found out that the odometer and the lights on the car were reset to appear like the car was perfect but it was all a lie I finally got the car towed to the dealership 3 weeks after purchase and I was told I had to pay over 2500 dollars to repair the car via dealership . The car ended up being so much of a head ache I had to get rid of it. I would never recommend this dealership if you are looking for a car DO NOT GO TO THIS DEALERSHIP.

oC
Review №70

I had a good time buying my car from here. Al made sure that the process went smoothly and was very cooperative with me I recommend going to him when looking for a car. Ray helped explain everything in detail and he made sure that we understood everything on the deal. Overall if looking to buy a car I recommend coming to this place.

Vi
Review №71

I spent three nights searching for a place to go to buy a car from. One of them had the worst service I have seen from anyone in the sales industry.I finally decided to come here and the only reason I waited so long to come here was because it was 30 minutes from my house. I decided to give it a chance and set an appointment to come. I was blown away with the service team and sales team and everyone there.Left the dealership with a brand new Honda Civic Hatchback and of all the places we went to prior to McGrath Honda of Elgin, I am proud to say that I bought the car from them.Alex, who was our sales consultant was kind and nice and helped us with everything we needed. Great environment at dealer and big place too.Thanks again.

Br
Review №72

Kyle did a great job helping my wife and I pick out our perfect vehicle!!

Sa
Review №73

We had truly the best experience with McGrath Honda from the moment we walked in their doors. We were greeted right away and treated with respect. I was expecting to feel bombarded with sale pitches or pressured to buy but that was not at all what happened. From the moment I sat down with Omar, our sales guy I knew I could trust him. He made our experience just flawless and he was so accommodating! Then we met Greg in the finance dept and he was so professional and kind! We couldn’t have asked for a better experience. Thank you so much Omar and Greg and The McGrath Honda Family!

St
Review №74

The entire McGrath Team from the manager, Jesus, team members Kino, Zane and many more made our purchase very pleasant! We had visited 3 other Honda dealers but no one gave us the superb customer service. This is the reason we made our brand new 2021 Pilot purchase here! Thank you!!

Al
Review №75

Wonderful dealership! Everyone was so kind. Our sales guy, Al, was incredible. Very friendly and made our experience so great! Definitely recommend

Jo
Review №76

My husband and I recently purchased a 2020 Honda CRV from McGrath Honda and were blown away by our experience. We have a newborn and didn’t want to spend a lot of time away from him or in a public place due to the pandemic. We were able to call ahead of time and discuss what we were looking for and set up an appointment time. Kevin took care of us and it was the most positive experience either one of us have ever had. He was very knowledgeable and was able to answer all of our questions. We never once felt like he was pressuring us to make a decision and we could tell he genuinely had our best interest in mind. He went above and beyond to ensure we were satisfied with our purchase. He did a great job building that trust with us and we highly recommend working with Kevin and purchasing from McGrath Honda.

Sh
Review №77

The staff was courteous and polite. Our agent Devyn was everything, made sure we left happy customers

Ge
Review №78

This is my third experience with McGrath Honda of Elgin. I am always very impressed how professional and helpful everyone is. The service department is also very helpful and complete the work in a timely manner, the service area is also very comfortable to wait in.I would highly recommend McGrath Honda of Elgin.

He
Review №79

Our salesman Kyle was knowledgeable and helpful by answering all our question and guided us through the whole buying process. Our finance guy Joe was great and got us out in a timely manner. there was no pressure of buying through this whole visit. Frankly the cars sell themselves. I would recommend McGrath to anyone who is looking for a Honda.

Cr
Review №80

Al was awesome! Great salesman and very personable. Definitely cared for what we wanted and making sure that it was within our budget. Not just trying to push a car out the lot. I would definitely recommend him! I’ll definitely come back after my home purchase this fall!

An
Review №81

My cousin bought an used car a month and a half ago and paid in full. Until today, they have failed to give her the title. She has made many phone calls and even talked to the manager and they always come up with an excuse. Now, the provisional license has expired and the car is useless park in her garage. They don’t know what they are doing. Awful Customer Service always telling her that they will call back and they never do.

Va
Review №82

Honda in Elgin was a great experience for me. I went in alone; very intimidated by doing this process without help on my side. But if you walk in being honest with what you are looking for, they truly are their to help. Raul was an absolute gem to work with and he made me feel incredibly comfortable. They gave me a very fair trade in for my car as well. I didn’t feel any of the negativity that a car salesman can give off sometimes. This is my second purchase from them and I will continue to give them my service.

Om
Review №83

Working with Jorge and Mohammed was seamless and easy. They gave me the best offer for the car I wanted and valued my time and business. I would go back to them again when needed, and strongly recommend their dealership.

JO
Review №84

We had an excellent business experience at McGrath Honda. We went in with a challenging proposition regarding the trade-in price and our offer on a 2021 Honda. Believe it or not, they beat our offer! There is a new Honda sitting in our garage. This was our forth Honda Odyssey, and the best deal so far. Very impressive Salesman, Service Department and closing agent.

St
Review №85

Raul and the whole team at McGrath Honda in Elgin made the car buying process an easy and enjoyable experience. Raul took an easy approach, and did not pressure me during the buying experience while at the same time provided me with all the necessary information. Id highly recommend getting a ride from this team!

li
Review №86

Awesome experience, very helpful very helpful associates. They really understand whats the customers best fit and need

Gr
Review №87

Ray always gets me in and out quickly! Professional and courteous.

Sh
Review №88

I need a small subcompact car for my wife and I was searching since March 5th. I search too many subcompact cars and then finally my search was completed after going to McGrath Honda of Elgin. The Representatives their was awesome specially the person who was assisting us namely George. He guide us very efficiently and we got Honda Fit 2013 only 57000 miles in a very good price. I am very much satisfied with their service. Thanks a lot McGrath Honda of Elgin.

Lu
Review №89

First off I never liked the process of buying vehicles due to haggling. But! A couple days ago I had a positive experience with a very nice sales man Al Hansana. We talked over the sale of a vehicle I was interested in and Al was not close minded, pushy and just trying to make a sale. He listened to my requests and made it possible to take my vehicle in for a trade in at a decent price and now Im satisfied with my new 2021 Honda Accord. If your looking for a vehicle please hunt this guy down as he will show you the best experience possible.

Ma
Review №90

Great experience. Not a lot of the back-&-forth typical of dealerships. Under promised, over-delivered. I was impressed.

Ma
Review №91

Jim and Luis were great to deal with, extremely friendly. After having a bad experience at a Honda dealer down the road, they made the car buying experience easy and painless. Highly recommend.

Ga
Review №92

We had a great experience with Sheki. He is an easy going sales man and hes not pushy at all. He listens, answers all of your questions and makes you feel comfortable. He is a great guy who made our shopping experience easy and comfortable. Thank you, Sheki!

Da
Review №93

McGrath Honda went the extra mile for me! From the first call to signing the paperwork, they were all professional, courteous and genuine. Kudos to Jim, Jorge and Danny. Highly recommend this dealership!!

Su
Review №94

The staff were friendly and curious. The vehicle purchased has some work that still needed to be done and they have promised to do it so I hope that they make good on their word. Fingers crossed.

Pa
Review №95

Highly recommend McGrath Honda of Elgin if you are in the market for a new car. Our sales rep Jon B made this process easy. We are happy to be a part of the McGrath family!

Ja
Review №96

I went into McGrath with no intentions of buying a car. I simply wanted some information to take home with me just based off current income and financial situation. However, Danny was able to find me something I could afford and may I add a beautiful car! All my question and concerns were answered I left there with no doubts or worry about the purchase I had just made!Danny was absolutely amazing to work with as well as the rest of the staff!

ME
Review №97

Sheki & enis made it happen 2 top guys! Best Honda to buy your new or used car at!! Thank you

Ju
Review №98

After having an awful experience at Honda in Schaumburg we came to McGrath Honda in Elgin. It was a completely different experience. Every single employee we met was polite. Shefket, our salesman, was amazing. Incredibly personable and made the entire process easy. Greg was also incredibly personable and informative. He carefully explained all our warranty options so we fully understand what we chose.

Bo
Review №99

I am extremely satisfied with my used Ridgeline and the service I received. Jim my sales man came in on his day off to accommodate my out of state purchase. Luis was also great in sales. Ken in service made sure everything was perfect and Greg handled my business transaction with ease.

Fr
Review №100

Very receptive to my walk in visit. Very friendly and courteous service. Always been very professional service while getting my vehicle serviced!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2020 N Randall Rd, Elgin, IL 60123, United States
  • Site:https://mcgrathhondaelgin.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 847-695-8000
Categories
  • Auto broker
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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