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Advance Auto Parts
954 N Liberty St, Elgin, IL 60120, United States
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Advance Auto Parts
Comments
Br
Review №1

Got in quick. Guy helped me find wiper blades and installed them. Very helpful.

Dr
Review №2

Amazing staff!Kudos to Manny & Caesar for their excellent customer service!I needed a battery for my 2005 Scion Xa & both were exceptionally helpful.Very rare to find these days..

Jo
Review №3

This is the Best place to buy your auto parts

Th
Review №4

Great guys ..always are helpful.. will install if it is possible.. great group

sf
Review №5

Very knowledgeable people good prices. Just ware your mask. Help protect these working people.

Re
Review №6

Very helpful.

el
Review №7

I came in with a radio I ordered that didnt work, he automatically refunded me the money without asking or giving me a chance to get a replacement. I asked for a replacement, he told me he already refunded it to my credit card, so I either head to wait 3 to 5 days or pay for it again on the spot. Very incompetent for assuming I wanted money and not a functional radio

Ne
Review №8

Roman was very nice. He took his time to make sure we found what we needed.

Jo
Review №9

Its a great auto parts since they got rid of Michael Schultz. Its a much better shopping experience and I dont have to tolerate some that was rude to me most of the time and took items from me without paying me back, such as certain cold beverages.

TA
Review №10

Easy to get a new battery. Helpful staff and installed immediately. Good price.

Jo
Review №11

They was able to get my parts shipped in in two days for my 32 year old truck .

Ji
Review №12

Generally Advanced at most locations has exceptional service.This location is the exception, the people there dont care about helping and will give any excuse to be lazy.Two stars are for higher quality parts than most other companies, if the review was based on only service it would be one star.

To
Review №13

Friendly knowledgeable staff, clean and well organized place. Seems to be an overall well run store.

An
Review №14

Im very loyal to my parts store so I always went to Oreilly auto parts. Now that I realized advanced auto parts is always giving good deals with coupons So I will only be shopping at Advance Auto Parts for my vehicles

Sc
Review №15

Nice guys

Fr
Review №16

Great place work rich and willie great people to know for parts

Ki
Review №17

Best store in the area

T
Review №18

These guys are great! And advance has parts and items the other stores dont. Plus extended hours.

Do
Review №19

Frank has been there for a while I always feel like hes giving his full attention and knowledge very helpful much appreciated

Ca
Review №20

Service is not the best part or the return policy. I purchased a new Autocraft U11 battery (store #06454) Elgin, IL, installed it, and the following week it was dead. I took the battery with the receipt to the store to recharge, exchange or get money back. The store has a policy to determine if the battery can be charged, which i agreed, then when it was determined it was an old battery from 2016 and it should have never been sold, this store tried to sell me another battery. This time i asked them to check the battery and the once on the shelf were all dead. The run around i got for a $30 dead battery, which they have an internal policy not to sell, was my problem and very hostile. No responsibility and some poor excuses such as, There is no store manger here to do a return you have to come back...People try to cheat us.. right!! It maybe a bad day, but a company with a slogan service is our best part should really look at that statement, or better consumers should be careful trusting...

Mi
Review №21

Great personnel. Good prices and coupons

Lu
Review №22

The workers are very helpful and friendly. I have a commercial account and they usually deliver pretty fast compared to Autozone.

En
Review №23

Great place if you are looking for something fast.

Ed
Review №24

Fast and friendly service

Ma
Review №25

Great on budget when you buy online. But the personnel is not friendly at all, they dont a knowledge you are there, always have the I dont know why am here attitude.

Ky
Review №26

Terrible selection, stood in line for half an hour

Na
Review №27

I always get what I need, but Ive never seen a staff so consistently look like theyd rather be anywhere else.

Re
Review №28

Friendly staff very helpful

Ti
Review №29

They did help me out with my battery but failed to call me as they stated they will. There excuse well I want here earlier. How is incompetence an excuse?! But do a favor buy online and use P20 coupon code for 20%off your purchase.

Da
Review №30

Store was too busy to get anyone to look at

Th
Review №31

Not very well stocked, staff is decent. Frequently parts I need are not in stock.

Ch
Review №32

Quick free wiper installation

So
Review №33

Good customer service

Ar
Review №34

Good services for autoparts

Za
Review №35

Not a huge selection, fairly overpriced but good staff and quick service in a pinch.

ju
Review №36

Guys really helpful

Jo
Review №37

Extremely bad service make u wait longer on purpose.

Ri
Review №38

Very good service

Da
Review №39

When to go for the extra step

pa
Review №40

Slow service

ju
Review №41

Very good auto parts store.

Ca
Review №42

The staff speak spanishAnd you call them for an estimateAnd you say you dont spansis ha hathe manager would be contactedAnd report thatif you dont feel like doing workthey shouldnt be therethose people

Ca
Review №43

Cool full attention

Ad
Review №44

Poor quality service until you reluctantly attend that staff does not work alive oreilly auto parts

Information
7 Photos
44 Comments
3.9 Rating
  • Address:954 N Liberty St, Elgin, IL 60120, United States
  • Site:https://stores.advanceautoparts.com/il/elgin/954-north-liberty-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 847-717-3333
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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