I took a road trip from Wisconsin to Tennessee yesterday and my check engine light lit up. I called Buckley Auto and they did a diagnostic check which came back inconclusive. The mechanic then took a test drive with me to listen to the engine and feel the transmission out. They were so friendly and had me cracking up at jokes the whole drive! He then had the integrity to tell me honestly that there wasn’t a major issue and it was safe to drive, instead of charging me to open up the engine. If you’re a local or happen to have a problem while driving nearby, like I did, definitely have Buckley Auto take a look! I recommend this business for the employees’ honesty and timeliness as well as their great sense of humor!
They stole my full size spare. Tire and rim was worth $1500.00 Just disappeared from trunk. I’ve never dealt with such dishonest people… people beware of Eric, and Papa George.
Buckley Auto is the best auto repair shop in Elgin. Mr. Buckley and Eric have been great to us for the last 13 years.
Eric is a quality guy! Very trustworthy!!! I will never take my truck anywhere else anymore. Whenever I compared prices he was always more reasonable. He is very thorough in the job he does. He is always going above and beyond for his customers!!!
Buckley Auto has been servicing my cars for several years now, and I can say that they have always treated me well, the price is fair, and they have a quick turnaround. Good people, great quality of work, and they stand behind their work to make sure its done right. I Highly reccomend!
Best mechanic I’ve been to. Was recommended by a friend and will not go anywhere else. Eric is very relational, as well as professional. I would give him an A+ for his customer service skills. He’s beyond kind and gracious. He also won’t do anything your car doesn’t need. I highly recommend Buckley’s.
HORRIBLE! bought a car, he gave me a warranty, he did fix a few things and now REFUSES to return my calls for same problem that he said he fixed!!
I had heard mixed reviews about Buckley Auto from friends, but I decided to give them a chance. My wife spoke to Eric about our cars problem and Eric said it was a small fix. However, our car was undrivable and would need to be towed from Algonquin to his place in Elgin making the towing cost alone not worth it. To my surprise, Eric said he would come to our house on his way to work in a couple of days and only charge me $50 extra for this service. Great, or so I thought. Two days later when he didnt show up we called him and he said he would come by after work that evening. Well, he didnt show up that evening, didnt even call. So we called him the next day. Again, he said he would be by our house after work in a couple of days to fix the problem. Two days later again he doesnt show up, doesnt call. Once again we call him and he tells us hell come by the next day, Saturday, around noon. Noon comes and goes and Eric is still a no-show. Again, we call him and he says hes running behind and will be over at 4 PM. At 5:30 PM he still hadnt shown up and hadnt even called. When my wife called him he said he was too busy to come out and fix the car and I would have to tow it to him. How ridiculous Eric! You strung us along for almost a week with your broken promises and never apologized. In the meantime, we had to get by with borrowing cars and getting rides that whole week from friends and family. Stay away from people like this who dont keep there word. Some advice to you Eric...let your yes mean yes, and your no mean no.
Very nice and honest mechanic! Extremely affordable! Great guy and puts his heart and soul into the work he does for his customers. I will never go anywhere else!!!
Nice Family Ownered Business
Eric and his team are a true blessing to my family and my friends. Best work I have ever had. Best price too. He is honest and reliable. I drive all the way from lake Geneva to have him work on our vehicles. I recommend Buckley Automotive to anyone who wants truth and a quick turnaround. Its really sad that there arent others like this. I respect and trust Eric and George and the team with our vehicles. Professionally and personally Eric is top notch.Proverbs 27:17
Eric Buckley is the most knowledgeable expert in his field. His customer service skills, on a scale of1-10 would be a 12! I have never met anyone who is as concerned for the customer and their well being as Eric. He goes the extra mile constantly! He is so honest, and the work he provides is the highest quality. I have recommended him to everyone I know, and will continue to do so. His prices are more than fair, and you can depend on him for all your automotive needs. Its like finding a great doctor... one whom you can fully trust... youll never go anywhere else. Im so grateful for his kindness, his expertise, and his matchless service.
Simply the best. Honest and get the job done right. They have saved me hundreds of dollars so far, one day it will be thousands.
Erick Buckley and Buckley Auto is a blessing to any person who needs work done on their car. This is the most professional, most affordable car care service I have EVER received. Erik is kind, attentive, an expert in his field, and treats you like family. He will have my business as long as I live in the Chicago area, and I have and will recommend Buckley Auto to every person I meet that needs car work done. The Buckley Auto team are worth their weight in gold! Thank you Buckley Auto!
Wow! You had my car for 6 hours and couldnt even look at it. Ive spent thousands of dollars at your shop and this is unacceptable. Take your business somewhere else.
Erick is great - he got back to me right away and showed genuine concern for my situation! Happy guy and willing to get my Saab done quickly and at a great price. He came highly recommended and I totally see why.
Eric is great. Service is great. Quickness is great. Price is great. All in all a great reliable place to get your car worked on for a reasonable price!
BEST PLACE TO GO IN TOWN FOR AUTO SERVICE! I WONT GO TO ANYONE ELSE! ☺THANK YOU FOR ALL YOU DO FOR ME. JENNIFER DAVIS
Good, honest work at great prices!
I soooooo love the service I received from Buckley Auto yesterday. Eric was quick with the job, and very friendly. I was stressing because my car went out and staying in Carpentersville the way the bus schedule is and the temperatures combined was not a good method for me to attempt to go. I was referred to this location from a former coworker and took my chances and was ecstatic that I did. I had my car towed and the AAA man said it was the alternator, when it made it to Buckley, he confirmed it was the alternator. And the job was a reasonable price to get it done and quick and I picked it up and was so happy. I would definitely recommend taking your business here!!
Best repair shop Ive ever used! ERICK IS honest and respectful and will get you back on the road Asap....
This Eric guy has no customer service skillset. he was rude and had a temper. I am not sure what triggered his attitude, but i will continue to take my business elsewhere. I do not recommend this shop.
Great service for a great price. Eric is one of the nicest guys youll meet and does great work
Ive been taking my business to Buckleys for about 10 years they do awesome work and the owner and his son are great people make you feel like family.
I have used Buckley Auto repeatedly over the years for major and minor repairs and find them to honest and reasonably priced.
Almost 3 mechanics messed up with my Mercedes Benz, Buckley Auto was the only mechanic to do a perfect job for a reasonable price. Eric is just a discipline guy and able to tell you what is god and bad no sugar coating words to deceive
Good sevise and profesional
Eric has taken care of our car twice in the last year. He has proven to be honest, reasonable and fair priced.
Finally an honest mechanic!
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