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Hopkins Ford of Elgin, Inc.
1045 E Chicago St, Elgin, IL 60120, United States
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Hopkins Ford of Elgin, Inc.
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Al
Review №1

Excellent serviceSalesman Joe and his manager Anthony were very helpful in purchasing my new Ford Raptor.Thanks again for helping me through this process..

Er
Review №2

Great experience. My salesman Andres was great. He was nice and helpful, explained everything well. He made the process go smoothly and I walked away happy.

J
Review №3

Had an amazing experience buying my car through Hopkins ford! Jeff, Anthony, Tim and Aaron made it easy fun the whole way through. I definitely recommend anyone looking for a new car to go here and ask for Tim! Will be coming back for any of my new car needs!

ja
Review №4

Pretty cool place and staff salesperson Tim was very professional and friendly would recommend anyone shopping for a car to stop by.

Ha
Review №5

We had a wonderful experience with Joe M! He truly treated us as not just a customer, but also a friend. We couldn’t be more excited about our Ford Bronco and the amazing customer service!

Gh
Review №6

I saw a vehicle listed for sale on an aggregate website, and decided to get in contact with the dealership. I talked to Ken for most of my interactions with them, and he was kind and to the point, which I highly appreciate. After some back and forth, the vehicle ended up needing more service than was initially anticipated, but they made sure to do everything before I arrived. I was frustrated at first, because they were saying they had a lot of interest in the vehicle but that I couldnt come test drive it yet because it was in their shop. Looking back, I wouldve done the same thing, as they wanted to make sure it was in perfect shape so I wouldnt waste my time.My only complaint is that the vehicle, while in fantastic shape mechanically with a very nice and clean interior, ended up being too rusty to be worth the trouble. I wouldve appreciated having that information prior to coming out there, but the vehicle I was looking at rusts in a very specific and particular way, and it was a trade in, so I do not blame them for not realizing which critical areas needed to be checked.Overall, even though I didnt end up purchasing a vehicle from them, they were an absolute breeze to work with. Its a nice, clean store, and the atmosphere there is very low pressure. I want to especially thank Ken and his manager whos name I unfortunately have forgotten, as they were totally up front and honest with me, and seemed like they genuinely cared about my experience with the test drive and the condition of the vehicle. When I let Ken know I would not be purchasing the vehicle in question, instead of not responding he reached back out to let me know it was not a problem. I hope this dealership gets a good example of the car Im looking for, as I would love to purchase from them. Highly recommend.

An
Review №7

Kat in the service dept & team at Hopkins are the best. I live closer to a different Ford dealer & travel the extra 15 minutes to Hopkins.

Ke
Review №8

I have been doing business with the Hopkins Ford service dept. for about 20 years and they have always been a great dealership to work with. Today, Thomas and Izzy worked out a great deal to get me into a new truck. Thank you guys!

Do
Review №9

Great Experience, Thomas M. walked us through all aspects of the purchase and provided honest direct answers to all our questions. Thanks for helping us through the process. Looking forward to enjoying driving our Ford Explorer Platnium.

Ke
Review №10

Hopkins Ford is great to deal with! No hassle, reasonable in these difficult times. I’ll be back!

Ni
Review №11

Joe was awesome in getting the deal I wanted. The managers, Cesar and Izzy made it very easy to appreciate Hopkins ford and their staff. Joe could not have been easier to work with through the buying process! Joe is the b st salesperson I have had to deal with in all my endeavors buying another vehicle.

Al
Review №12

Anthony and Aaron were great to work with. Found my truck online and flew in to buy it. I was in and out in about an hour. They even beat the financing I found online. The videos that Anthony shared of the vehicle during the process were a nice touch. They made the buying experience seemless and would definitely buy from them again if I had the chance.

Vi
Review №13

German was a great help.Thanks you very much

he
Review №14

Izzy sale manger really made sure we were happy with our purchase and our monthly rate. Very good customer service and Joe M was really friendly and made sure all our needs were met. Highly recommend this dealership and love my purchase!

Je
Review №15

Had a fantastic experience buying my THIRD car from Hopkins. Thomas and Cesar were very knowledgeable and professional and it was a very good used car experience. Thanks for the tank of gas to seal the deal, on top of the great price!

Na
Review №16

Our sales rep Joe Megyery was great and helpful when buying our new truck.. Thank you so much, you and your finance team are amazing..

St
Review №17

Joe M helped us get a great deal and walk out with the car we came in for. He explained every detail of the car to a T. We are very happy with our purchase at Hopkins Ford!

Jo
Review №18

I was looking for a third car for the family and was checking out some used SUVs. Although I purchased a vehicle elsewhere, Andres and Izzy were great to work with. They were professional and answered all my questions.I definitely will look at them when I am in the market again, and highly suggest you do too.

Ch
Review №19

German help me pick my Ford Fusion, and it was a great experience

Da
Review №20

Hopkins FORD of Elgin. Only place to buy an F 150. Just purchased my 2nd F 150 and the experience was painless. Israel (sales manager) was very accommodating and easy to work with. Tim, my first contact at the dealership was and is very knowledgeable when it come to the tech part of the trucks. On my 2nd visit Andres was a pleasure to work with, he answered all my questions and wanted to do more for me. Overall great experience and I recommend anyone who is looking to purchase a truck to put Hopkins on their list.

Je
Review №21

Anthony was an absolute pleasure to work with. He was an expert when it came to his inventory, and he quickly helped my husband get an amazing vehicle. Anthony and his staff also didnt get 1 ounce of annoyed with our very energetic 1 year old son, which meant a lot to us. We will definitely be referring our friends and family!

Mi
Review №22

Being a first time buyer, I was surprised. Thomas Martinez helped me out and gave me a good selection of cars without breaking my price range, and during the final discussions of settling on a price, he was very understanding and helped me reach my optimum price.

Br
Review №23

Came in late night to just run some numbers. Joe Megyery manged, somehow, to streamline the process in record time. Now Im driving home in my new truck without waiting or having to come back to complete stuff. I wish all my car buying expirances were like this.

Ia
Review №24

I worked with the team at Hopkins Ford over the past week to purchase a Bronco Sport Big Bend. Everyone I interacted with was great! Anthony provided me an overview of the vehicle and a test drive - he was so knowledgeable and provided great insight on all my questions. Jeff personally delivered the vehicle to my home and finalized the paperwork.He also helped customize all my preferences. Overall, this car buying experience was easy and enjoyable.

Ab
Review №25

Got great customer service from German go see him for all your car needs!!

Da
Review №26

Cesar, Ciara and Thomas all had to work for our business 😁 but they were each professional and helpful! Went home with a vehicle that was clearly gone through well and a 3-month warranty (used vehicle) in case something goes sideways right away. Would recommend!

Ni
Review №27

Thomas was excellent! His service is impeccable and professional.

Cr
Review №28

Anthony was a awesome sales guy to be with. Everything was fast and easy. He made it a fun experience and I’m very satisfied with my experience buying from Hopkins Ford of Elgin.

Mi
Review №29

I was referred to Jeff by a friend who works at MgGrath. I was immediately welcomed by Geramn and he did amazing. He was very personable and was able to keep the conversation going for a little while as they were busy and took a bit to get to the finance guy (BTW Aaron the finance guy was awesome!) Also a big thank you to Anthony who helped strike the deal on the Jeep SRT that I came in to buy. I got a fair deal and everyone won on the deal.When you buy a car from a dealer don’t come with expectations that you’re going to win one over on the dealership. There wouldn’t be a car industry if the buyer always made the house lose money.These guys were fair and gave a deal that was respectable for both sides. Thank you for that. There wasn’t any pressure out on me to buy the car and they were all very cool and friendly.A big shoutout to Jeff as I over heard quite a bit of dealings going on within the store and Jeff is old school he handles complaints and issues himself. He was there and attentive the entire time. Very cool to see these days. Awesome job team! Thanks again!

Ra
Review №30

Henry was Awesome as a salesman, very informative and patient. If it wasnt for Henry, I would of not bought a car. Henry was a true professional, not to pushy. He was very patient, which I appreciate. I will be back, gonna need 3 more cars eventually for my other kids. Just ask for Henry, he will take care of his customers.

Ba
Review №31

Came into dealership to look at a vehicle we were interested in. Joe Megyery is the salesman that helped us. We ended up purchasing the vehicle. Joe was excellent. He explained everything clearly, and was very helpfull.

Ce
Review №32

Shelby provided No-pressure sales didnt feel rushed.Trustworthy.They listened to me.Quick and painless — they made the process easy.Quick and clear communication (email or in-person)No games.Final price was exactly as negotiated (no last-minute surprises)

Ke
Review №33

I came all the way from DeKalb for this beautiful machine! Jack Ferron was awesome to work with, Jeff Hopkins was as honest and straight up as it gets. Ill definitely be back to see them when its time for the next one!

Ry
Review №34

My current lease was near its end and I was looking for a new Ford to lease. I went to the dealership (Huntley) that my lease originated from only to find out that it was under new management and couldnt have been a worse experience.Discouraged, I looked for other dealerships in the area and Hopkins Ford was still open that evening.What a difference in customer service! From the moment I walked in and all the way up until today, Ive been treated as a valued customer.Id like to say thank you to Thomas Martinez, Israel Gonzalez and Jeff Hopkins for not only getting me the car/truck I wanted but making the entire process 500x more pleasant than the other dealership.I look forward to purchasing many more vehicles from this team.

Pa
Review №35

I went to the Quick lane this morning to get my oil changed and get some other work done. Kim and Kathy were wonderful. They were very knowledgeable and made my wait there very pleasant with their kindness and good humor. I have never felt so at home waiting for my car to be fixed in my life! Thanks, girls!

Jo
Review №36

Joe Megyery can’t say enough about him. He made the process of selling my truck a breeze, would highly recommend Hopkins to anyone. Be sure to ask for Joe.

J
Review №37

Just bought a 2021 Ranger lariat from Joe Megyery, had a great experience with him & all the staff!

Sa
Review №38

My husband and I just bought a car from Shelby here. She was super polite and knowledgeable. As we test drove the car, Shelby explained the ins and outs of the car. She was very determined to make sure we were comfortable and happy with the car and price. She was very professional. Caesar and Jerry were very friendly and making sure we were comfortable with everything. Overall, we had a wonderful experience buying our Cadillac from them.Just some constructive criticism, in the future I would highly recommend not bashing another company or trying to get us to do something we repeatedly told you we didn’t want. We were trying to be as transparent as possible. I understand it is a competitive job, but we left the day we test drove the car because the aggressiveness put a bad taste in our mouth.Shelby was so sweet and we absolutely loved the car after she showed us all the bells and whistles. We both look forward to doing business with her again.

To
Review №39

Had a great experience buying a new work vehicle with Thomas. Everyone was very helpful, and they show a real care in what happens after you leave the lot!

Br
Review №40

We purchased a great 2012 Honda Fit Sport on a budget. Ken and team were very friendly, low-pressure and efficient with our first-time car purchase. The owner said hello, which was nice, as he reassured us we were in good hands with Ken. It was good to see the team wearing masks during COVID-19. And in a world of growing, mega-giant vehicles, it was good to be able to find an efficient, well-maintained, easy-to-park car for the city. We should note, the cars name is now Spritle (Speed Racers younger brother; friend of Chim-Chim the chimpanzee).

Na
Review №41

My wife and i bought a new explorer here. One of the best car buying experiences Ive had. We drove past up several dealers to get to here cause we didnt feel confident with there product. Shelby was excited to see us, she didnt push and worked to get us the absolute best deal I am sure. They were quick with everything as far as working on a semi restricted time line. Everyone was kind and polite and thanked us for being there. After working with a more local ford dealer I did not have high expectations for Ford, we have not had the car long enough to tell but i can say for certain working with the people has definitely made me feel better about working with Ford.

Ti
Review №42

Thomas helped meet my budget and was super helpful! The staff went above and beyond to meet my needs for a car! Thank you guys!🤩🤩🤩

T
Review №43

I order parts from out of state with Tom a couple days ago. Definitely recommend the Parts Department at Hopkins.

Em
Review №44

Just went with my family to get our new Ford Bronco from Jack Ferron. Gotta say this has quickly become my favorite car that I’ve ever owned. I absolutely love the Bronco, it’s perfect for me and all my boys, thanks guys!!!

Na
Review №45

Henry and the entire staff were great to work with. I have never enjoyed purchasing a vehicle but this was a great experience overall. I would definitely buy from again.

hi
Review №46

Thomas and Israel help me for a better rate and very nice people and employees 👍

Be
Review №47

We bought our first car from them. Joe from sales was very friendly and made sure we were comfortable through out our initial visit. He gave us a detailed test drive and explained all the features of the car. It was really nice working with Cesar and Gerardo who worked around our budget and gave us the best value for our money. And Damir helped us out with all of our paperwork and other formalities. We visited a ton of dealerships during our car search and Hopkins Ford was by far the best experience we had.

Jo
Review №48

Had a great buying experience! First I asked Hopkins Ford to find me a specific vehicle, it took a few weeks due to crazy pricing for used vehicles. They found the perfect truck for the right price. Secondly, the salesman went above and beyond to make this sale seamless for us. We had an extremely busy schedule the week and weekend the purchase was to occur. The salesmen personally delivered the vehicle, did the paperwork in my home and took my trade.The one thing I can’t stand is spending 1/2 the day in dealership trying to purchase a car.Thank you for making the buying experience one of accommodation versus burden.

Ri
Review №49

I want to take a minute to thank the staff from service, Bob G, Victor, Shawn to Sales, Kevin, Ken and management Jeff. I bought my mustang from this dealership 13 years ago, it now has 202K miles. I recently had service performed and no matter how long ago or how many miles the staff has always treated me professional with the utmost respect and courtesy. Most importantly, they treat me like family, always willing to go out of their way, regardless of the situation. If you are looking for an honest, friendly dealership, come to Ron Hopkins, where they are hands down the best people to do business with.

Co
Review №50

Very friendly and great place! They were very helpful in finding the perfect car for my dad and I to purchase! My dad was super satisfied with their customer service. Absolutely love my 2014 Ford Focus!

Al
Review №51

Overall a pleasant experience and will recommend. I like and encourage family owned businesses.P.S: A full gas tank is a minor thing that will be make buyers even happier

Ro
Review №52

Bought my new 2021 Ford Bronco from Arianna. She was very helpful and patient. When the vehicle was missing an extra key, she made sure to get me a second one just a couple weeks later. Would definitely buy a car here again and refer any friends or family interested in a new Ford.

Ni
Review №53

I had the pleasure of working with Ntundi, he made my first car buying experience a great one! Highly recommend buying a car from Hopkins Ford. Loving the Mustang!

Ka
Review №54

Best car buying experience ever! Our sales person Jack was knowledgeable and friendly. His approach was no-pressure while also helping ensure we got the best deal possible on our used vehicle. The financing process was quick and painless (thanks Aaron and Izzy!). The dealership is family-owned and definitely has an honest vibe, unlike so many other dealerships. Highly recommend!

An
Review №55

Great service. Answered all my questions provided a 360 video and a free tank of gas by Thomas Martinez.

Ma
Review №56

Great to deal with Ron Hopkins Ford again! We bought many vehicles from them over the years, but moved away, so started shopping locally. Found a used F-150 there and reached out. Ken couldnt couldnt have been more patient and nice to deal with. Jeff was great as well and a huge part in helping to get us in this truck. I will buy from them again! Worth the drive!

Er
Review №57

After a long and extensive car search, and going around the world of what kind of car I wanted I still could not find something that fit me. I decided to give Ford a closer look and visited Hopkins Ford.I met Ken Witz, told him I had no idea what I wanted yet, or what would fit me. Ken was very helpful, asking me about my lifestyle and what I wanted my vehicle to do.After his queries he showed me the Ford Edge. We started out looking at one of the new base models he had on the lot. After seeing it, and the test drive I was like YES! But I wanted to try and get something with more bells and whistles, which the higher end Edge’s were a little out of my price range.So Ken went and showed me a gem they had tucked away in the lot...A used 2018 Edge SEL, almost fully loaded. Perfect! It was priced extremely fair, and exactly what I wanted.I still wasn’t quite ready to buy, so I told Ken I’d like to think about it. There was no high pressure sales technique. He understood, got me the best offer sheet he could together and I went home to think.Obviously I decided to buy. Not only just because the car was exactly what I needed, but with the respect and genuine interest that Ken showed me I wanted to buy the car from him.Well done Hopkins Ford, and Ken Witz!

Ma
Review №58

Henry was very informative & knowledgeable about the car. Came looking for the car I wanted & received it at a reasonable price!

Vi
Review №59

Ken is the best. I told him I did not know much about the 2021 F150 and he spent a nice chunk of time on the phone with me explaining all the features and trims. He knows everything about these trucks and called me back to let me know a 2021 I may like was coming in soon. I went in to see the truck, and I mentioned I did not want to come in. Despite the cold weather, he stayed out with me, took his time to answer questions, and even lined up other trucks/trims I may be interested in. He explained the warranties, service, and timeline for ordering one I wanted. I would go out of my way to buy a car from Ken.

Ar
Review №60

Ill be back for a mustang! They helped me and my father get us the best price in a short amount of time! Wish I could give them 6 stars for their quality work.

Pa
Review №61

I just want to say that my experience at Hopkins FORD was great. I was not coming to buy a new car. I was going to get service done to one of my cars. I ending up buying a car from Dinggana Ntundi. He was awesome. He answered every question I had. I got the best deal on the car I bought from him. I also got the most for my trade in. Dinggana was very understanding on want I wanted my payments to be. They got the best rate possible. This is the 3rd new car I have brought from Hopkins Ford. Keep up the great work Dinggana.

Ma
Review №62

We are not strangers to Hopkins Ford, in fact we actually feel like family to them. When we go in they are smiling and saying Hi Ed and Marie, so good to see you. Yes, thats right, we are on first name basis with them. Jeff Hopkins has a great sense of humor which I love to tease him a lot! Jeff has always treated us by being honest and respectful. Our salesman for the last few deals has been Ken Witz. When I first met Ken I gave him a good run for his money. I was a pretty tough cookie and bossy besides. Ken always kept his composure and met our needs. We have been buying vehicles at the rate of about 1 every 3 years or so. We now just bought our new vehicle once again and it sure is a beauty. There are some very important factors when choosing a dealership to make your large purchase at. The most important being getting a fair deal. Theres no better feeling than walking out after your purchase and feeling totally satisfying. They have great service and customer service and thats also an important factor. We are now retired and our money means a whole lot more now that we are older. So, that should prove our testament of Hopkins because they have been our dealer since we were in our 50s all the way to our retirement.

Bl
Review №63

My name is Dave Fryer...I bought 2 cars from Joe on the same day and he and the whole Hopkins Ford team treated me well. 5 stars

Ma
Review №64

Arianna was awesome! she helped us to get the best deal on our recent purchase. I will highly recommend them.

Je
Review №65

Love the whole team!! It was so great and easy to work with Jack!!! He is so polite and funny!! I will definitely come back here!!!!!!! 🤗

JC
Review №66

Had a very good experience! That help me get into my very first car fast and easy. The staff was loving and caring and all around of helpful.I will be returning to do more good business with them. Good job guy and girls at Ford Hopkins.

Ke
Review №67

Pretty great and friendly staff!

An
Review №68

Everyone at Hopkins Ford of Elgin is amazing! Hands down great customer service from the beginning! I am definitely happy and very pleased with my 2019 Ford Flex! Mike Bedford was great with answering all of my questions and understanding the needs for my family vehicle. I will definitely be returning to this location in the future and will recommend Mr. Mike Bedford to all of my friends and family! Thank you Mike, Israel, and the great finance team for all of your hard work and efforts to ensure that I was a valued and satisfied customer!

Do
Review №69

Arianna Rodriguez was amazing. She is professional and personable. She explained everything clearly and answered all our questions. I will definitely recommend her to family and friends!

Bu
Review №70

Nice people there. Helpful, informative, and not pushy.

Jo
Review №71

From the time I first met Arianna in the lot and she showed me the 2019 Ranger through the entire buying process, Hopkins Ford was a refreshing experience. I feel the price was fair and the treatment spectacular. They were engaging and not pushy, upfront and focused on providing the customer with both a good experience and a reason to return when they need a new car. I will definitely be back when next in need of a vehicle. Cant wait to drive the new Ranger around tonight. Awesome! Both Jeff and Gerrardo were also great throughout the process in helping Arianna make this happen.

Br
Review №72

Great experience!! The whole team was so great to work with. Henry was awesome!!!! Will definitely be back to buy another Ford!!!

Dm
Review №73

Thanks to Hopkins Ford for a great experience. Great job done by Ken, Cesar, Ciara and Gerardo.

Ji
Review №74

Just purchased my 2020 Ford Escape from Arianna. She was so helpful, found exactly what we were looking for in the price range we could afford. I recommend this dealership and Arianna if you are in the market for fast, friendly service. Thank you so very much!

Ad
Review №75

I have always had a great experience with this dealership. I worked with Joe on purchasing 2 cars. He was great very knowledgable and all around a great guy made the car buy experence fun. I would recommend Ron Hopkins Ford to any one that ask.

Br
Review №76

Just traded in a 2020 Jeep Renegade to Hopkins Ford. Got us a 2020 Edge. Wonderful experience.Shelby was amazing from start to finish. My dad recommended me there as he dealt with IsraelOr as dad calls him Izzy. Great guy. Diffentely will be a repeat customer. Thats 5 cars from them in the family. Thanks Shelby and Israel.Great job!SincerelySatisfied customerBruce and Desiree

Cr
Review №77

We just purchased a vehicle from Marcos and had a pleasant experience. He was patient and willing to listen to what our needs were. Weve bought many cars throughout the years and not having a pushy salesman, whos saying whatever he can, to get a sale was refreshing. Thanks!

Da
Review №78

Just got my new Ford bronco sport from Jack Ferron the experience was great definitely will come back when in need of other car

di
Review №79

We went to Hopkins and was greeted by Michael Bedford. He listened to what we were looking for. He spent a lot of time going over the cars and explaining the features. He worked very hard with us to make the deal happy. We really appreciated Michael for his hard work and his honesty. It was a pleasure purchasing a car from him. We are so pleased with the car and I would advise my family and friends that are in the market for a car go see Michael Bedford you will be very pleased. Thank you Michael for everything. 5 stars to you....

te
Review №80

Our sales Lady was named Shelby, and she was AWESOME. We went there looking for a specific vehicle and she had it pulled and warmed up for us when we got there. Explained everything to us about the vehicle while on the test drive. For only doing the job for a very short time, she knew so much. After the sale was done and the Dealership had close Shelby stayed almost 2 hours talking and going over the vehicle perks with us. Shelby treated us like a member of her family. We will definitely be getting our next vehicle from Hopkins Ford. Thank you to everyone.

Lu
Review №81

Very profesional, and patient. Very kind. Ariana helped me out a lot and was super cooperative. Definitely recommend buying a car from here!

Al
Review №82

Jack ferron was awesome he made sure I left with a car in the price I wanted

cu
Review №83

The guys over at the parts department Angel, Jose, and Adam were so helpful. They went above and beyond to get me taken care of. I’m from WI so it was a drive but well worth it. Thanks guys!

St
Review №84

Arianna Rodriguez was amazing and made buying a car easy. I love my 2014 Toyota RAV4. She is professional and personable. She explained everything clearly and answered all our questions. I will definitely recommend her!!

Ad
Review №85

Buying your first car is always a nervous thing todo . But at Hopkins they were so nice and friendly . My sales rep Ntundi and Marcos were exceptional. They made me feel at home and took great care of me . I was one of those walk- in before close but that didn’t matter I got the best service from the whole team who stayed till 12 am with me . Thank you so much to the crew that day . I’m very happy with my Jeep renegade . Excited for the new adventure thanks to Hopkins . Plz ask for Ntundi he is the best !! Thank you to the manager you lead a great team !!

Ka
Review №86

Why would I ever pay FORD Dealer $250 for a replacement key when I could go to Ace Hardware & buy one programed and all for $100? Stop scamming people.

Ja
Review №87

Went it today looking for a car and Jack and Cesar were awesome. Great to talk with and even better to buy a car from. Leaving today confident that the car I bought is going to be awesome. Hopkins Ford is the way to go no doubt.

Ad
Review №88

Was supposed to change my timing chain and tensioner on my truck. They used the old tensioner and when they started my truck the chain skipped and blew my engine. When I asked why they didnt change the tensioner like they said they were going to, they said because it didnt come in the kit they ordered. They still charged $11,000 for the rebuild of my engine even tho it was due to their negligence. I will never use this location again.To add after the shops response, they think things are OK because the 11k didnt come out of my pocket. If they are willing to screw my warranty company they are willing to screw all customers. The mechanic showed me that the tensioner was bad and yet that wasnt checked before putting it back on? That would be normal practice for replacing a chain to replace tensioner with it(or at the minimum inspect it). I also brought my truck in for a brake issue and that also wasnt even fixed. Would suggest never going here if you dont want to deal with a shop that doesnt take responsibility for their mistakes and doesnt do whats promised

Ch
Review №89

Jack is a very competent car salesman. He treated us with respect & was our advocate to strike a deal we were pleased with. Thank you Jack!

IL
Review №90

Great service. Was able to meet my needs on my car choice.

Je
Review №91

Originally we started out at Tom Peck Ford in Huntley but never again!!! The people at Hopkins Ford in Elgin were AMAZING! From Joe Megyery who communicated with us quickly to Anthony Schlenker who sold us the vehicle to Aaron, the finance person, who couldn’t have been nicer! Everyone was fun, friendly and efficient! They made us feel welcome and valued as customers. Tom Peck Ford lost a customer and Hopkins Ford gained one and I’ll be spreading the word to everyone I know!Hopkins Ford of Elgin is the place to go!

El
Review №92

This is the 6th ford car I have bought from Hopkins. They always take care of me. Arianna was my sale person and she really went above and beyond to get the right deal. I would say I have not been disappointed yet. I would highly recommended this dealership. From the management to the finance people, service, etc, You can tell that the owners really care about their people and their customers.

Di
Review №93

Just recently surprised my husband Al with a new 2020 Escape. I made all the arrangements, Jeff was so helpful in finding the right vehicle and affordable. Ken Witz had sold us previous cars but he made the whole surprise a 10 through the entire experience.We are so pleased he can count on our referrals in the future. Way to go Ken👏.

Ra
Review №94

The service was excellent! The process went very smooth and we were able to find the ideal vehicle for my family. Big thanks to Ariana Rodriguez for being incredibly helpful to us throughout.

ad
Review №95

Was super to change my timing chain and tensioner on my truck. They used the old tensioner and when they started my truck the chain skipped and blew my engine. When I asked why they didnt change the tensioner like they said they were going to, they said because it didnt come in the kit they ordered. They still charged $11,000 for the rebuild of my engine even tho it was due to their negligence. I will never use this location again

Be
Review №96

Cesar and Damir were freaking great and work with us to get the best deal! Seriously... I was expecting to fight for my ideal price. They gave us what we wanted!

DA
Review №97

They could not crunch the numbers for me,but I understand; dealerships are not in the business of taking a loss for the customers price. Overall, Hopkins is a Quality Dealership.We could not agree on what I could afford. I would definitely come back in the future.

Ju
Review №98

Everyone was very helpful, especially my salesperson, Shelby. She worked hard to make sure I was able to get the car I wanted at a price that worked for me.

Ro
Review №99

Arianna was exceptionally helpful in assisting me all day on test drives and answering many questions I had about multiple vehicles she assisted me to retrieve my other trade in and was very polite and helpful. Gerry was very informative on the extended warranties and the history of Hopkins Ford.

Da
Review №100

We had a wonderful experience with our salesman Dinggana. He was very pleasant and knowledgable and worked with us to fianance our needs. The whole dealership more than met our expectations and we love the truck we purchased. Would highly recommend both our salesman and the dealership. Thanks again!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1045 E Chicago St, Elgin, IL 60120, United States
  • Site:https://hopkinsfordelgin.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 847-741-7500
Categories
  • Brake shop
  • Ford dealer
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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