We have use MHW on several forklifts purchase and everyone of the units has been great shape . We had issue with one and it was address and resolve fast and we were 100% happy.
I was a little skeptical at first because the pricing was so good on the unit that we were looking at. We went to check out the forklift we had been shopping for and purchased it about a month ago. The service that we have received from Ramiro has been impeccable. We are very happy with our forklift and the service that we have received. Thank you for answering all my questions and going the extra mile to make sure that we are a satisfied customer.
Office people are rude. Ouside workers tey their best. Didnt have what I needed so I went somewhere else.
Purchased a used fork truck from these guys and after less than 10 hours on the machine, a bearing goes out. After calling their service manager, he informs me that i am past my 30 day warranty and I am on my own. All he would refer to is if you bought a used car and something went wrong after the warranty, what would they do. I said - any reasonable company would at least be willing to discuss the issue and try and meet in the middle. They wouldnt help at all. I wouldnt even buy a rolling ladder form these guys! Be careful, they will take advantage of you.
Dealt directly with the owner....BobbyHe could not have been any nicer....Give them a try...You will not be disappointed
I have been parking here for a few months. They took a $25 deposit for the key (in case we lost it) and a deposit for one month rent. We have been calling Steve to get our deposit back and he refuses to give our deposit back. It has been over two months since we have parked there. Steve refuses to even talk to me. Everytime I call him, he hangs up on me. Do not do business with these unethical people.
THEY WERE VERY POLITE OVER THE PHONE WHEN I PLACED MY ORDER, BUT ONCE I CALLED THEM OUT ON WHY I HAD TO PAY THE SHIPPING CARRIER THEY SAID THEY DONT PRE-PAY AND FOR FUTURE ORDER THEY WILL.... SO I GUESS THEY DO AND SCREWED UP AND LEFT US TO BLAME FOR NO PAYMENT. PRETTY MESSED UP. I BUY PARTS FROM ALL OVER AND IVE NEVER HEARD OF SUCH A THING, EVEN CARRIER SAID THAT EVERY PLACE HE GOES HAS IT 98% PAID FOR BY VENDOR. VERY UN-HAPPY THAT WE WERE LIED TO ABOUT THIS. BE EXTRA CAREFUL, ASK A LOT OF QUESTIONS
I contacted MHWC in need of a forklift. Best price around and Ramiro and his team were a pleasure to work with. Very pleased with our transaction and would highly recommend their services.
We purchase a forklift and trusted them to place the right battery in the truck. Plate says the battery should weigh over 2000 pounds to 2500 max. The battery they gave use weighs 1700 pounds. This is criminal for sure. Someone could get injured if the lift tips over do to the lack of weight to counter balance the lift. On top of that the battery went bad and now we are left to pay another $6000 to get a replacement battery. About a month ago we just paid out over $4000 in repairs and rental fees to the rip off artist at Toyota in Elk Grove. Overall cost for this junk went from $9000 to $20000.
Kasie was extremely rude on the phone. Do not do business with this company, they don’t know how to treat their clients.