I am very impressed by the quality of work done. Greg who came to set up the security system was awesome! He was very patient while I was getting a few things verified thru Internet provider and Modem company. He was there the entire time helping me to identify and trouble shoot the issue. He made things easy for me to understand. Highly recommend.
The tech Greg took great interest in detailing the review of security placement in my home. He went out of the way to get a power extension from hardware store which he found missing upon arrival. He also did a good job of explaining all the details of the installation and helped in setting up my mobile application quickly. He answered my questions. Kudos to the schedulers as well as my appointment kept moving and they kept up with all the rescheduling. I recommend Procom and their people. They did a great job.
Greg with Procom was so accommodating and really helped us secure our house. If he wasn’t willing to work late for us we would’ve been so worried about leaving all our possessions exposed. We were considering canceling a trip if we were unable get our security system up and running in time. Thank you Greg for coming to our rescue!!! You were very knowledgeable, addressed our concerns, and made meaningful recommendations. THANK YOU!!!
I consulted with three other firms while considering Procom for my security needs, and they were BY FAR the most detail-oriented and client-focused organization that I spoke with.Their warm approach to addressing each of our concerns made us feel catered and secure throughout the entire process.Not once did we feel “pitched” or “upsold” in any sense of the word. I highly encourage others to check out Procom for an initial consultation - you won’t regret it.
Great team !! Help us with Smart Home set up. Very professional !!!
Installer was super nice and very friendly, definitely knew his craft, highly recommended!!Installer came back to boost internet speed to camera, speed improved to 60-70% but I’m certain newer updated model of doorbell is needed, hope to have resolved soon
Procom supplied and installed Control 4 system, security camera system, interior security system, fire alarm system and several TVs though out my home. High quality components, software great professional service. I also use them as my low voltage contractor for my business. I highly recommend them.Dan Krause
After some initial hiccups, the response I received in return was beyond my expectations. They do try to go the extra mile to make sure each customer is happy. After working with Chris, the owner, Jacek, and install tech Greg, I will say Im very satisfied with the way everything turned out. Greg was quick and courteous with the install and made sure we understood how the system worked and provided recommendations for additional equipment. If I ever need anything else, i know where to return to. Thanks to all of you at Procom.
Procom Enterprises is a fantastic company with a client centric (client first) philosophy. They truly approach each individual client from a consultative standpoint rather, like most other companies approach their clients from a sales standpoint.I highly recommend Procom and couldnt be happier with their approach, business model, and client service.
We have had the pleasure to with Procom for over a decade. Professional staff and installers who are always willing to find solutions. I would highly recommend working with them. The owners, Jack and Paul, are always their to answer any technical information. We enjoy learning about their new products and services.
We were looking for a trustworthy company that could deliver and maintain a security system. Procom specialists were fast, detail oriented, and professional. I definitely recommend this company if you need good quality work.
I hired Procom to install both audio/visual and a security system in our new home. Working with their team has been nothing but an excellent experience - Chris and Jacek, as well as their techs and installers have been prompt, responsive and knowledgeable. Highly recommend their services. I would work with Procom again in a heartbeat.
The Procom technician, Greg, was excellent! He was very professional and thorough in explaining how to operate the alarm system.
I could not be happier with my total experience with Procom. Chris guided us through the process, offer lots of good suggestions and watched out for our best interests. Use this company. Ask for Howard and be amazed. From the planning of our project to the installation. Every tech was knowledgeable and professional. I would highly recommend this company. First-rate job and service.
Thank you Jack for installing new Fire Alarm system in our Office.Good service. Great price and on time.😀😀😀
Sales and service technicians were very polite and professional. Highly recommend Procom for all your home technology needs
Very friendly staff. Monitoring is great as well as the technicians for service calls. Would recommend for anything home security related.
A pleasure to work with. They know everything about the tech aspects for a home - even if you dont, they make sure you understand everything about it.
Great company and amazing team to work with. they did my home theater and security system.
Outstanding in every way! You will save yourself a lot of trouble by skipping the rest and working with the best and that is the team at Procom. Melissa and Greg are top notch! We had two previous companies for our home alarm but have found the best and we are staying.
I highly recommend Tom at Procom. He is super professional, knowledgeable,trustworthy and friendly. He helps to arrange appointments if service is needed. Tom is on time and efficient. He will follow up to make sure the work completed is satisfactory. He completed sound systems, tv systems and a projector both inside and outside. He can do it all!
Procom is the only company I think of when dealing with any electrical/low voltage items.
Service was timely, professional and friendly.
Highly recommended. Great company, exceptional service! Tomek is the best technician/installer there is! Very friendly, polite and very knowledgeable!!! We would recommend their services to anyone that needs to set up audio and video equipment. Tomek gave us great advise and suggested the best way to approach our needs. He exceeded our expectations.
Twenty years of uninterrupted computer services in my medical clinic, fifteen years of security monitoring of my home, the best service I could imagine. They have my recommendation anytime and anywhere. Blaze🤗👍🤞🏻
I have worked with Procom on more than a dozen projects (Security and CCTV) and they have always lived up to and/or exceeded my expectations. They are design and implementation experts and their tech service/customer support are excellent. I always recommend Procom to anyone (Business or Home) for Security and CCTV.
Ive been Procom customer for last 15 years.Very satisfied with their services and expertise.You can be assured that the equipment they install will perform well.Few times we needed service they were here the same day.I would definitely recommend Procom.
Choose procom because of their great reviews on the web. Talked with security consultant Raj, very patient, explained everything in detail.Installers came out did the job quickly, and everything works.Very happy with this company. Will certainly recommend them to friends and family.
Excellent customer service installation went quick and tech was great at showing us how to use our surveillance system and alarm system. Great monthly rates. I do recommend.
Procom did a great job installing the security system and surveillance cameras. Very professional team, we highly recommend them.
Procom serviced my company for little over 7 years. Security cameras is what we originally turned to them for, but with time we developed a very good relationship with many areas of cooperation with servicing computers, network and alarms. Highly recommended!
I had Procom install all my low voltage in my new home. Control 4, alarm system, home theater, and cameras. From the very start they were informative, helping and professional at all time. They explained everything to me from pre installation to after I closed and showed me and my family how to use the equipment installed. This is a class act company and will refer to my family and friends.
I highly Recommed Procom. My sales rep Melissa showed excellent customer care. Whenever problems occurred, she was there to help patiently, even when she was off work hours. Melissa will help you decide what’s best for your home security.Fredie, the technician who took care of my alarm system is very professional and detailed oriented. He made sure that every spot was covered and very patient on explaining things that I didn’t understand. Overall, PROCOM customer service is EXCELLENT! PROCOM will give you peace of mind!
I have been very happy with your service . I am protected all of the time, esp when I travel . Th...
We hired Procom to install our CCT cameras and servers in our new facility. They were great to work with and very responsive when we needed something addressed.
The best service anywhere.