We have had thee worst experience with Alside. We ordered our windows in March 2021 and although we took COVID delays into consideration, we received our order in June. In this order, 4 windows were cracked along with other damages and including screens. It is October and we just received the replacements. RIDICULOUS! Our POC was Margaret. She would only text us and that alone would take forever! No communication, getting a hold of someone was the worst! I am so happy to finally be done with this 8 months later.
Really well laid out showroom, with helpful attentive staff.
They had what I needed and that made me very happy. They were very nice people wiling to help me. THANKS.
We purchased 18 Windows and a house full of siding from this company. The entire project was estimated to take approximately 1.5 to 2 weeks to complete tear out of windows, tear off of siding, replace windows, install new house wrap, new soffit/facia and new siding. The windows had been ordered 2.5 months ahead of the project start date with a 3-4 week delivery time. Our contractor confirmed with Kathy that the windows where in and then started the tear off. The day of the tear off, our contractor was notified that the windows actually did not make it in as promised, and they could not be sure when the windows would arrive. Around the same time Alside stated that they held up the entire window order due to one window that was damaged but could not tell anyone what the problem with said window was. Finally a month after the project started our house was completed. The customer service from Kathy and Alside was non professional and they were not willing to make things right (I had taken off 2 weeks of work, had a dumpster sitting for a month doing damage to our brand new driveway, our house was only partially sided and had to take on the elements of mother nature for over a month, during the high heat, rain storms causing higher cooling bills etc etc) Allsides response was this is construction and things happen, not to mention this is COVID time and one of their warehouses suffered damage from a tornado, which happened over a month from when the windows had been promised. I would suggest to find another reputable supplier of windows and exterior products, lots of them out there that provide amazing customer service and stand behind their product. BUYER BEWARE!
Whether you are a contractor or a consumer, do yourself a favor and stay away from this place!!!!! The most unprofessional supplier I’ve ever had to deal with. Ordered a doors at the end of December, and they are still not ready!! They’ve made every excuse possible for the reason why I haven’t received my door!! This place is a joke!!!
Great customer service. They will get you in and out as quickly as possible, Loved it
Building materials including windows, trim coil, siding and everything else for exterior of a house. Wide variety of products nice friendly people.
Cabinet and wooden product manufacturer and supplies. Their website says,Alside represents over seven decades of inspired innovation. Founded in 1947, Alside is a leading manufacturer of vinyl siding and accessories, vinyl windows and patio doors, and fencing and railing products for the residential and commercial remodeling and new construction markets.With headquarters in Cuyahoga Falls, Ohio, Alside has over 3000 employees in its seven manufacturing facilities (Cuyahoga Falls OH; West Salem OH; Ennis TX; Cedar Rapids IA; Kinston NC, Bothell WA; and Yuma AZ). Alside products are distributed to licensed professional remodeling contractors and home builders through our network of over 100 Alside Supply Centers and also through select independent distributors across the country.
This is a good place to shop for siding windows Roofing gutters and all accessories to make your house look beautiful
Nice people who like to help. Picked a special order replacement glass for window.
Best hand made kitchen cabinets....😜
Never has what you need in stock
Great customer service!
Took 3 and a half hours to unload.
This place is OK very slow
Cant comment on this one