Great service and very competitive pricing!Eduardo Carrillo ( Eddie ) was very knowledgeable and responsive to myrequests! I would highly recommend him!I deal with a lot of companies but my experiencewith Industrial Door Co and Eddie in particular was one of my best!I would highly recommend him to anyonewho needs fast quote and quick follow up!Thank you Eddie!Keep up the good work!
Rob was our sales rep. His level of follow-up was excellent. We had them replace a swing door and frame in our warehouse. No lead-time issues, in fact they got the install completed very quickly. Their install crew was very professional and took the time to explain the installation process. They were clean and neat, and the door looks great and works well. I will update with any issues if they arise. I would definitely have them quote your next job. I also use them to do the annual inspection on my fire doors.
I am please with the work from Industrial Door Company. We replaced an outside steel entrance door. The Sales (Eddie) is very prompt and excellent follow-up. The office staff (Kari) is very efficient. The installer (Rubin) is very professional and willing to listen to customers (i.e., yours truly) needs. The price might not be your lowest bid. You pay for what you get. I will use them again.
They were extremely responsive in coming to our facility and providing a thorough proposal addressing our unique needs.
Eddie has always taken care of our plaza. Great professional work. I would recommend him to anyone who needs a new industrial door to be replaced.
Professional estimate service. Highly recommend
Exceptionally poor experience with this company. Avoid at all costs.Our condo building needed to get two exterior doors replaced -- a simple project. Industrial door supplied an acceptable bid in April and quoted a 3 week lead time. We accepted the proposal, and from there the project went down hill.- Were immediately informed that they forgot to include glass for the doors in the quote, and the price would be 30% higher. We needed the project completed and chose to still move forward.- Original quote was 3 week lead time. After 4 weeks without communication, we followed up to determine status and were told installation would not occur until mid-July (11 weeks)- Industrial door again missed this deadline and did not attempt installation until early August (15 weeks).- During installation, they discovered that they measured incorrectly and the doors would not fit and would have to be re-machined.- Final installation occurred in mid-september (19 weeks)Our experience with this company is that in addition to lacking professional skills like communication and accurate proposals, they lack the craftsmanship to do something as basic as replace a door on the first try.
Great Company to work with...I was very pleased with staffs....Office, Sales( Eddie),Technician(Brad) are perfect!!They all are very very professional ....prompted, reasonal price.. So I gave them more jobs... Thumps Up!!!
Very efficient, install a door at work did a great job, highly recommend them .
Never got a clear answer
I would rate them a 0 or -5 but thats not allowed. I feel like I have gotten scammed here. I called to check out the doors closer back in September. I havent received any service but received invoice. I checked over at the BBB and it seems like I share a lot of personal experience that others have had with industrial Doors Company.I will never ever recommend this company to anyone.