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Elk Grove Hearing Care
9300 W Stockton Blvd Ste 103, Elk Grove, CA 95758, United States
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Elk Grove Hearing Care
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Dw
Review №1

Elk Grove Hearing Care has been my hearing aid provider for approximately 6 years. They have provided not only great service and hearing aids, but have been available for my questions and concerns. THEY ARE FANTASTIC.

Li
Review №2

Love Elk Grove Hearing Care! My parents have been patients for about six years; receiving great care with thoroughness, understanding and patience. The most remarkable was my mom acquiring Cochlear implants. Amy introduced her to this treatment option and provided the utmost care through the process. They are the best!

Se
Review №3

The office was very clean and neat any the receptionist was courteous and polite with a very warm and welcoming smile. The audiologist was cordial and fun to talk to which lessened any anxiety I had at the time about testing. Once the tests were over I was told that a report of the results would be sent and I’d be hearing from the VA sometime in the near future. Both ladies were very polite and engaging and I give a very well earned 5 star rating for each and overall.

Pa
Review №4

Very friendly. professional and accommodating staff; they worked with Ear of the Lion to help get a hearing aid fitted for my 65 yo brother who was disabled early in life. He is well-served with their care!

Am
Review №5

Great friendly service! Thank you for the impressions for my new in ear monitors.

Ru
Review №6

Staff is always friendly and courteous. They do not try to oversell but allows patient to make an informed decision on hearing aids. I appreciate their honesty.

Gr
Review №7

My needs are a bit more nuanced than being able to hear the television or someone talking. Amy & crew invested the time & effort to assure my requirements were met. Thanks!

Ca
Review №8

Great service from Amy. They have helpful staff and always are trying to make things easier for there customers.

Ge
Review №9

I had previously had hearing aids, but they were not providing acceptable level of assistance. I went to Elk Grove hearing and was delighted with the newly found level of precise hearing, including while driving in the car and talking with my spouse, in restaurants and watching TV.. Very professional all the way around from start to completion- testing analysis and arriving at the appropriate selection of the devices, and their calibration. Five stars and thumbs up.

Fr
Review №10

Elk Grove Hearing Care is the place to go if you want and need excellent service. They take time to explain what you need to hear better which is wonderful if you are a senior citizen.

Sh
Review №11

My daughter has been a patient at Elk Grove Hearing care for over five years. Dr. Amy White and her staff are absolutely wonderful!!! Highly recommend!!

Ro
Review №12

Social distancing guidelines & protocols were strictly followed though our my visit. The receptionists & the doctor were very accommodating & helpful.

Bi
Review №13

Very professional, patient-centered and friendly care. A very comfortable and enjoyable experience. Thanks!

Tr
Review №14

Dr. Amy White and her staff are all wonderful people and very nice.

Jo
Review №15

Excellent service as usual.

To
Review №16

My mom purchased hearing aids at this location and the service has been absolutely outstanding!The follow up is amazing and she felt very valued as a customer. We highly recommend Elk Grove hearing for all your hearing related needs !!

Bi
Review №17

I have found it. That one place you knew existed and had been searching for. Courteous, professional and caring I would recommend this office to anyone seeking help with their hearing. After testing I was given explanations on every step in the process. I am very happy with my find.

Ti
Review №18

I am so lucky to have chosen Dr. Amy White at EGHC as my audiologist. She is deeply knowledgeable in the physiological as well as the technological aspects of hearing care and has helped me, a 30+ year hearing aid user, to recognize what path to take to realize a major improvement in my conversation comprehension, from 4% to over 70%. Goodbye isolation, welcome back social confidence.I followed her recommendations to the letter (mostly - Im still not listening to enough music) and there is no way I could be happier!Thank you so very much for such a wonderful improvement in my life!

Ba
Review №19

I came here to get custom-made earplugs and to get my hearing checked. Amy and Isaac are super-competent, caring, and thorough. I have great earplugs now so I sleep better. I also got a detailed analysis and explanation of my hearing deficits. Amy laid out my possible options for further treatment, and/or a hearing aid. She was very clear and informative and agenda-free. I found it very helpful and encouraging, and now I have a plan how to deal with my hearing loss. I could not recommend Elk Grove Hearing Care more highly!

He
Review №20

Elk Grove Hearing Care came highly recommended and they have not disappointed. It is uncomfortable to admit that you cant hear as well as others. Ill be honest, I didnt want to think of myself as old and losing my hearing like my grandparents did, but the team at Elk Grove Hearing Care and especially Isaac helped me to feel like family from the first appointment. All my concerns were kindly and completely addressed and I have already become one with my aids in only a few months. I am still adjusting to hearing things that I forgot existed, but overall I am so happy I found such an amazing team to walk me back into the world of hearing everything. So happy I didnt skimp and got the smart aids that learn which things I dont really need to hear so that I can focus on what is important! Thank you VERY MUCH Isaac, Amy, Jen and anybody else I didnt see, but helped bring excellent hearing back into my life!

Sh
Review №21

Dr Amy was wonderful with my 89 y.o. motherShe was patient, clear and listened to her with focus. So glad we found her. Also her assistant at the front desk was friendly, personable and engaged.

Ri
Review №22

I chose Elk Grove Hearing Care because of all the positive reviews on Yelp. I can honestly say that the glowing reviews are not overstating the level of professionalism and knowledgeable, caring treatment that you experience. I am very impressed with the whole experience while being tested and fitted with top of the line (just released!) hearing aids. All my questions and concerns were promptly addressed in a professional way.I purchased my last pair of aids from Costco, and Costco does not hold a candle to Amy and Isaacs level of care. I can honestly and heartily recommend them to you.

Br
Review №23

Dr. White is very knowledgeable and thorough. The atmosphere is professional yet warm and friendly. I couldnt ask for a more caring doctor. She obviously enjoys what she does and has great compassion for her clients. I would highly recommend her to anyone experiencing hearing problems.

Ce
Review №24

Ive never written a testimonial for anything in all my 88 years, but if Im going to do it, now is the time.Amy, Jennifer and the college intern who was learning the business, made me feel completely at ease from the moment I sat down in the office.Jittery nerves gave way to the astonishing belief that they knew what they were doing. Every step of the way was easier because of their help, and I was never pressured to buy the most expensive hearing-aid, let alone buy one at all.I cant thank them enough--and neither can my wife.Cedric Clute, Jackson, CA

St
Review №25

I saw Amy last week for my tinnitus. She was very thorough and knowledgeable and presented to me all the options. She also gave me two referrals for related professionals. I give Elk Grove Hearing 5-Stars for service and professionalism! Steve C

An
Review №26

Dr Amy WhiteYou have always given me such good service and I appreciate the work you did for me. I would recommend you to my family and friends.You always answer m questions and always make me feel comfortable.Thanks you again.Ann Samford

Pa
Review №27

I have hearing aid, cochlear implant and a speech limitations and I have been in many audiologists over the years, but experience I have with Elk Grove Hearing Care is hands down the most pleasant experience ever for me due to multiple reasons.The most significant one is that Dr. Amy White knows her trade and really cares about her clients.She took her time to carefully evaluate my situation, discussed options with me, and even go extra way to procure additional specialized equipment for her high tech office to be able to program my cochlear implant processor. Just after the first programming session the difference was significant, both on paper and in the real world.I was amazed how easy is to get in touch with Elk Grove Hearing Care office, as severely hearing impaired with speech limitations I have always had hard time to make appointments for myself as most other audiologist offices rely on phone calls to get in touch and schedule appointment, even though they service hearing impaired, and they also make you wait long time for appointment and in their office prior the actual appointment as well. With Elk Grove Hearing Care I did not have to make single phone call! All communication was done very effectively over email. Mr. Isaac White, Amys husband, is in charge of office administration, and he personally and quickly responded to all my emails, scheduled initial and subsequent appointments, resolved my technical and other questions in advance, just wow, finally I feel that this is 21st century experience. All other audiologists offices are probably stuck in 1990 in comparison.I would without hesitation recommend that if you are in need of anything that has to do with hearing, whether you are impaired, or seeking customized hearing solutions you definitely must go and see them first before going anywhere else.Thank you Amy and Isaac !

Jo
Review №28

This place is amazing!I don’t write a lot of reviews, but this place means so much to me that I feel the need to let others know.Over a year ago I went to Elk Grove Hearing Care to evaluate my hearing. I knew that I had deficiencies, due to regular hear tests provided at my place of work. After a thorough evaluation of my hearing by Amy, and an extensive explanation of my options, I purchased my first pair of hearing aids. THIS HAS LITERALLY CHANGED MY LIFE!I am so impressed by the caring and professionalism that Isaac and Amy have. The process was smooth, even for a first time hearing aid person. Amy and Isaac walked me through the whole process, explaining everything along the way. I never felt rushed, never felt like they were trying to sell me on any particular device. Their customer service is impeccable.For me personally, the ability to hear things that I didn’t realize I was missing has been a jaw dropper. I can now add to conversations that at one time I was afraid to speak in, because I couldn’t hear. My children no long need to repeat everything they say to me!I regularly visit Amy and Isaac and can’t say enough about how I am treated. They truly care about your hearing and are passionate about their profession. I cannot imagine going anywhere else for my hearing care. This place is the real deal!

Da
Review №29

I have had a high frequency hearing loss for many years which has made it difficult to understand people in noisy situations. Women and children are very difficult for me as well. I got a pair of inexpensive hearing aids a couple of years ago which amplified everything and that was not a good experience. From that experience, I thought hat hearing aids were not a solution I would be interested in pursuing. that is until I found an ad from Elk Grove hearing care. they offered a free hearing aid tryout that I decided to give a try. the care and attention they provided was very impressive. the hearing aid that they provided was magnitudes better than the ones I had previously used. During the tryout period, I went in for a couple of fine tuning sessions and by the time we were finished, I was hearing things that I had no idea were there and my family noticed that I could understand them a lot better. it even reached a point where I would forget that I was wearing them. I have been very, very happy with the service and results that they provided.

Jo
Review №30

Their professionalism and knowledge far surpassed my expectations. Their dedication to quality care and satisfaction for their clients is unsurpassed.They are truly progressive in pursuing the latest technological advances in the world of Audiology, in which Amy has a doctoral degree. I highly recommend them, if you want the best for you with unsurpassed customer service.John J.

Ma
Review №31

I have had to wear a single hearing aid for a long long time and until I went to Elk Grove Hearing I have not been very good about wearing it. It stayed in the drawer or on my sink probably 90% of the time. Now with what Isaac has done for me, I wear my hearing aid from the time I get up until I go to bed and have hearing like I’ve not had in years. I am so happy to finally not have wasted my money. Thank you Isaac.

Ge
Review №32

Where do I begin. I had a few visits with the Dr. and Isaac and my world changed. I have had hearing aids for a few years. Several months ago, they stopped functioning.I went to Sutter Audiology and was told I had a bad speaker. When I inquired about a warranty I was informed there was none. When I asked what would happen if they stopped working a few months down the road, I was told I would have to pay to have them repaired again. Not acceptable.Fast forward to Elk Grove Hearing Care. Amy informs that I do not have a bad speaker, its simply blocked. All depending, work is warranted for 12 months. Anything I need Im told to just give them a call. I feel so fortunate to have found such a caring and competent team. Highly, highly recommended.

br
Review №33

Having just moved to Elk Grove this summer, I was a bit worried when some of my hearing accessories started to malfunction. I consulted the manufacturers website and they pointed me to Elk Grove Hearing Care. Dr Amy and Isaac were very caring and understanding and were able to take care the problems I was having with my current hearing instruments and accessories. As someone who has been wearing hearing aids for 30+ years and has experienced different types of care over the decades, I can say that these two have raised the bar and there is no doubt where I will go next year when it is time to purchase new hearing aids. Thank you Dr Amy and Isaac for a wonderful experience.

Ma
Review №34

This place advertises “try before you buy” but there is a catch. You have to buy! Otherwise they treat you as if you’re a nobody. My experience with Elk Grove Hearing was unbelievable. I wrote an honest review on Yelp and after they ordered my hearing aids, I got a call a week later saying that they were canceling my order. I asked why and they said the read my review and didn’t think they could work with me. In the meantime, I’m out $3000, have no hearing aids, and am told my refund will take about two weeks. Very bad business!!!

Ro
Review №35

Martha Patterson also gave a 1-star review to a hearing clinic in Asheville, NC near the same time she left this review. Those are the only two reviews she has ever given - just two 1-star reviews. I can tell you that one of my children has been a patient at Elk Grove Hearing Care for over a year. The service we have received from them has always been professional, friendly, and accurate. This clinic was able to correct a lot of misinformation we received from a few other clinics. True, caring professionals.

Kr
Review №36

Outstanding service. My mother can now live her remaining years hearing the conversations of her loved ones, music, church etc. Greatly improving quality of life.Extremely knowledgeable staff, very welcoming making you feel like family.

An
Review №37

Caring, committed and highly skilled, Dr. Amy White, will truly partner with you in all of your hearing care. This office is not a clinic and they are not sales focused. Instead, the focus is on the individual patient and their particular needs. If you are ready for a personalized, compassionate journey to better hearing, this is the office for you.

Jo
Review №38

This place is awesome, I have had hearing aids over the years but have never had this kind of customer service. Amy and Issac are wonderful to work with, I hope anyone that needs hearing aids or an evaluation will try Elk Grove Hearing Care!

Jo
Review №39

Nice office and always on time. Exam and follow-up visits were very thorough.

Ba
Review №40

Elk Grove Hearing Care is run by real professionals! Their individual needs approach to hearing care is completely different then the usual like it or lump it attitude you get form other providers . If you are not using your hearing aids because their miserable and just dont work, dont think that its just the way they all are, its not. you dont have to settle, these folks are different.

Le
Review №41

I love these guys. They make my social anxiety a lot less worse and are fun and treat you like a friend. Anytime I have a problem with my new hearing aid(still getting used to it), they totally make time for me. Ive never been to any other hearing care center, so I cant really compare, but even if I had, Im sure these guys would win anyway.

Ge
Review №42

Very professional, friendly, without pushing their products like a used car salesman, assuring satisfaction. Highly recommend their services.

Ed
Review №43

I am so smart now

Cl
Review №44

Very caring customer services

Information
6 Photos
44 Comments
4.8 Rating
  • Address:9300 W Stockton Blvd Ste 103, Elk Grove, CA 95758, United States
  • Site:http://elkgrovehearing.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 916-627-1494
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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