Denise was helpful, attentive, gave feedback, had to work with a wife / husband tag team and she did great. Steve, one of the owners, was attentive too. Place is awesome lots of selections. We bought 6 seat dining table with chairs, a love seat, a recliner, and ordered a couch (couch 12+ weeks delivery) in one day. Now we wait for the delivery, like two little puppies looking through the front window for the delivery truck.
Love this store! Furniture is well made and beautiful. My house is full of their pieces.
The products were fine, but watch out for what salesperson you get.We just went and bought a bed there, and the salesman was all about his prior military service, and Jesus. Which is great, mind you, and hey, both my wife and I are vets, but I really want to know my options for beds, not be told repeatedly about Jesus, and have my wife ignored. She is just as much of a vet too. I really wanted to know more about the warranties, not talk about painful memories. From one disabled vet to another, please lay off. I didnt want to make a deal about it right there with my family, and ruin the evening.The man was adamant about us writing a review, so here it is.
Jennifer did a great job, she was very helpful and patient with me. She even indulged me a bit of furniture rearranging. Thanks
Great selection. Look up Cindy
My wife and I had been to many many furniture stores. This store was the first in our search for bar stools and a sectional sofa. We were immediately welcomed by Denise. Who was very nice and NOT pushy or annoying in the typical way. We found our bar stools right away and purchased them. We also found a couch we liked but still wanted to shop around to see what was out there. We visited 5 other furniture stores that day. Some had very overpriced sofas and at some stores we were never greeted even though walking the entire store.. Ultimately we ended up back at Furniture and things for the sofa we purchased. It was delivered by two very friendly gentlemen in the time that we scheduled. Overall we were very very pleased and will certainly be back in the future.
We worked with MO. She did a fantastic job on holding the item for us. We drove from Chicago to Minnesota (6 hours) and were not disappointed. Great selection at the stores.
Thank you Eric for your help. It was great having someone go the extra mile to provide quality service.
Custom made orders take forever (e.g. applying different upholstery). Please allow 6-10 months for delivery and you need to keep calling. Still waiting for the rest of my order to arrive and the order was made in August. They never made contact back after making the order and it is on you to initiate giving the feeling of now that we have the money it doesnt matter.
Pricey but they have a large showroom filled with great things. Staff is friendly and knowledgeable. Always worth a look if youre shopping around
We got a great deal on a coffee table. Was a super quick transaction. Thank you for getting us in and out so fast!
Crazy expensive but if you got money big selection.
My husband and I visited this showroom a month or two ago to pick out some furniture for our basement. It was my first time in the store and I was impressed by the huge variety of furniture there - you could spend a full day browsing around and picking out your favorite pieces for every room! We worked with Phil who helped us narrow it down to a few key pieces and ultimately make our final decision. Phil was friendly, informative, and helped us pick out what is now our favorite piece of furniture on the house! We were even impressed with the professionalism and efficiency of the delivery team who came to bring the furniture in and set up the sectional for us. We had a great overall experience and we can’t recommend Furniture and Things enough - go visit their showroom and work with Phil if you can!
Great experience, Phil is a great salesman, Greg the manager was great also.
We recently bought a new home & needed furniture ASAP.We went to a few other furniture stores, and had no luck.We had family members recommend Furniture & Things, we stopped in and left with every thing we were looking for.The customer service was phenomenal! Paul was super helpful and we appreciate all the help throughout the process!
We had a fantastic experience buying a sofa and loveseat. The staff was helpful and honest. We ended up getting a big discount along with delivery to the house and placed where we wanted for an unbeatable price. We will be shopping at Furniture And Things for all of our future furniture needs.
Nice store but prices seem crazy.
Always find interesting quality furniture here. Madi was very helpful and low-pressure.
The quality is great. Customize your product and they will do it. The staff is helpful and well educated in there products. The price is fair.
They take good care of their neighbors.
My parents and I stopped in just to take a look at their selection of sofas/sectionals. When we walked in it was a bit over whelming due to there being 4 acres of building space, but that feeling soon subsided. They have scooters, wheel chairs and other modes of transportation to assist those who can not walk long distances. I was extremely pleased by this since my mother has lung cancer and would have not been able to check out their selection otherwise.Phil soon greeted us and asked what we were in for. He directed us to the area we wanted to look and let us be. It was a breath of fresh air to not have someone pushing you to look at everything they have and or not want. We wondered around testing different couches and found the one. Phil shortly after came to check on us and provided all the specs and figured out pricing.Our sales rep Phil was kind and upbeat. He was an absolute pleasure to speak/work with and got us the best deals possible.We couldn’t be happier with our purchase and look forward to working with this company again.
We have been in there several times. Each time has been a good experience with helpful and non-pushy staff. This time we worked with Phil, he was extremely delightful to work with. The buying process was smooth and the delivery was on time. Id recommend this place.
Love this place! Quality furniture that has affordable options if youre up for hunting for bargains! The staff is super friendly, but knows when to back off and let you shop on your own. We bought a bar from here a year ago, and our saleswoman remembered us and asked us how it was treating us. It was pretty cool!
From walking into the store to saying goodbye to the guys who delivered our furniture, weve been 100% happy with our experience with Furniture and Things.We were greeted shortly after entering the store, but werent subject to any sort of helicoptering from the sales staff. Rebecca was the one to help us when we found a sofa set we really liked. She was so great! She helped us pick out our pieces from a custom line, find the fabrics we wanted, and made suggestions about what would go well together. I honestly cannot sing her praises enough! We will definitely be back for her assistance on our next big furniture project, and I would recommend her to anyone.The furniture took some time to arrive after we ordered it (nothing to be done about that given the supply shortages everyones experiencing as a result of covid), and Rebecca kept us updated throughout the waiting period. I thought that was extremely considerate of her. :)And today we received our new sofa set! We couldnt be happier. The delivery guys arrived during the time window we were given and were very conscious of wiping off their feet as they brought in each piece (I told them not to take their shoes off). They hooked everything up for us and explained how to do it as well in case we ever want to rearrange in the future.I highly recommend this local business and will definitely be patronizing them in the future! Nice work, all the way around!
Great furniture store
After spending the weekend looking at furniture from different stores, I ended up happy with my decision here. Phil and Cindy were both great to work with, and not having commission-based compensation really made the experience better than every other place.I was interested in just a bed that was part of a set and they ended up selling me just the bed. It was a great deal.
Mo our saleswoman was super helpful and knowledgeable. She was friendly and not pushy. Make sure to ask for her you wont be disappointed. Thanks Mo!
Excellent selection, value pricing and our sales person, Phil Gramith, was helpful but not pushy, knowledgeable and found shelves that worked perfectly!
We stopped in tonight to look at recliners and there was a great selection. Phil was very helpful walking us through the different options. We found the perfect fit for Dad. Staff at the customer service counter were very helping in setting up a delivery date.
Great customer service and sales people. Very helpful and knowledgeable. Accommodating to work with my schedule, kept me informed all along the way until my furniture arrived for delivery. Delivery crew professional and courteous. Overall very impressed with entire staff, selection of furnishings, very welcoming and not pushy. I highly recommend this place. Thanks to all, made a great impression and experience!
Salesman was a fountain of knowledge and very helpful.
Salesperson very helpful
Honestly, I dont know why I look at other furniture stores. I guess you want to make sure you get the best price, quality furniture and great customer service. This is the place. No need to look at chain stores. These guys are the best! We had Amy help us start to finish. Two new recliners and ended up purchasing as couch as well. That was not in our plan we got such a good deal we couldnt pass it up!
Best customer service always! Have great QUALITY products to choose from, endless custom options and a team that is knowledgeable and educated. Prices are very competitive and love knowing everything will always be taken care of with no hassle. Have done years of business with them, wont go anywhere else & recommend them to everyone!
Amazing customer service, great prices, and super clean store.
My fiance and I recently got a coffee table and canvas print from here. They had plenty of options available for any decor. The service and furniture is hands down the best Ive had. None of that assemble it yourself with with missing parts and directions. All very high quality stuff. The staff is very friendly as well and they know their stuff!
Gorgeous furniture and a huge selection. Only complaint is I feel some of their items are a little outrageously priced. Sales people are very nice and helpful and store is spotless!
Great selection and always nice and friendly employees.
WOW, Furniture and Things. What a wonderful experience. Nice clean family owned store. Sales staff is very knolegeble. I had everyone helping me. Todays investment wont be my last. I still need more furniture. F&t will be my only stop.
Weve been shopping at the Elk River location recently and love it. Prior to this location we had always gone to the Coon Rapids location. Both places are awesome and the customer service is above and beyond. They have furniture and things that are different than the box stores. I would highly recommend a trip to either store as the service alone is outstanding.
The place to go! I have been shopping here for years and they stand up behind all orders. Ask for Rebecca
The experience was fatastic all around over here on all levels of service. Phil is the man !! He will find what you need in what color without being to pushy. Super happy with the outcome.
Doesnt look like anything special on the outside and not a fancy store inside, but great brands, assortment, prices, and staff. They dont work on commission. Our favorite furniture store in the Twin Cities. Weve bought from them many times and have only had good experiences.
Huge store, friendly service.
I have done business for 15 years with Furniture and Things, Steve and his staff have always gone above and beyond to make sure our purchases have gone perfect. If I ever have an issue they are on the spot right away to fix it and make us completely satisfied. Cleanliness, fair pricing and great customer service makes this store the finest in the area. If you are looking for a great deal from great people you owe it to yourself to visit Steve and his staff. Thanks again
Great store with a great selection of furniture. Staff is so helpful and friendly. Ask for the salesperson Moe, she does a great job and is simply the best....... Update: 07-13-18.....Our furniture delivery went very smoothly. It was a rainy day and the delivery people took care making sure our new furniture was protected bringing it from the truck to the house. They even took care to remove their shoes while entering and believe me this small gesture was quite a task for the fact that we ordered a very large sectional and an Amish made bedroom set that was extremely heavy. Thank you Furniture and Things, you have a lifelong customer.
Excellent customer service! John was exceptional!
Had a great experience. friendly staff. Great prices and amazing selection. Thanks furniture and things
I always go here first. I have shopped at their Coon Rapids also.Friendly, knowledgeable associates.Great quality products!!
Great people, great products, and good prices! ( I just wish I could get them to sell me that dinosaur! My wife would not want it in our home, though.)
Greg did a good job for us. Good Salesman
Website is terrible. Half the products in store are not on the site. There was even a place for sku lookup. We put in the sku and nothing. Very frustrating for a site this poorly designed in this day and age.
Theyre decently priced. We have gotten a few pieces of furniture from them, they claim their furniture is on sale..but the piece we bought over a year ago still had the same sale sign on it last week when we went. So..
Could not be any more happier with the outcome of the furniture in our new home! Everything is PERFECT! The style, fit, comfort, and sales people all made this process of furniture buying painless. Cannot wait to go back and shop more. Thank you, Furniture & Things!
Everyone we worked at Furniture and Things with was friendly & knowledgeable; EXCELLENT customer service! Large clean, well laid out showroom with VARIETY of brands eases the selection process.
We purchased a Flexsteel recliner close to 3 years ago from Furniture and Things. We had heard nothing but good things about Flexsteel. By far the worst furniture purchase my wife and I have made in our 40+ years together. The recliner is very hard, perhaps we should have put more thought into a piece of furniture with the word steel in it. The material is horrible. It was starting to show signs of wear within the 1st year. To be fair, we have dogs and they do climb on this recliner however, we have an Ashley Furniture recliner that is a year older than the Flexsteel andshows almost no wear.
I love this place! The sales people are great. I highly suggest this place for any type of furniture and or accessories.
Great place but what really sets them apart is their delivery guys.
I have had the pleasure of working with Steve and his team of professionals for over 10 years. I can honestly say they have the customers best interest at all times. I have done upholstery repairs for them and I have never had them tell me to cut any corners with regards to fixing furniture. You will especially love working with Carla in the event you ever do need to contact customer service.
We bought a table and chairs in March and just had an issue with one of the chairs. They came all the way to our house (we don’t live in Elk River) and replaced the chair- no questions asked! Excellent customer service!
Have bought furniture from here twice and am completely satisfied. They are so helpful, nice, and not pushy. Moe and Steve are the best sales people ever! Would recommend this place to anyone and will defiantly be back!!!
Very expensive compared to other local retailers
Very helpful!! Looking at entertainment cabinets. Now we know how to measure for what we need and have to check the color
This is the only place we go to purchase our furniture. We have purchased many pieces over the 4 years.. Catlain is always great to work with!
Good selection. Sales person was good at presenting options for what I was looking for. Competitively priced.
Best store awesome furniture and things best store going to shopping I help you find what youre looking for theyre very nice 😀😀😀😀😀
We found exactly what we wanted sales people were very helpful.
Went in to look around for the umpteenth time with hubby and son and finally found and agreed on a couch and chair!!! Sales man Greg was awesome and well informed. And very friendly....I will definately go back for future purchases!!!!
Excellent Service! Needed office furniture and they took care of us and we were out in an hour with everything we needed! High quality and excellent service!
Great selections of furniture and an awesome sales lady..
I spent three hours browsing & found several options. This was after hitting all of the big box retailers & finding nothing! If you cant find something you like elsewhere, go here! If you cant find it here, theres something wrong with you!
High quality and good prices. Ask for Chuck.
Nice furniture, but I give the sales person my card, to call me back with some information, and I never heard from her.
Our best furniture comes from here. Its legacy quality. Nothing flimsy!
Really like the store layout soooooo much stuff to look at and the staff was amazing
Good deals I got..
Good selection, fair prices and adk for Caitlyn...shes awesome!
Great selection. Very helpful sales consultant.
Have bought multiple pieces of furniture here. Good selection, helpful people
Lots of stuff there!!
I Purchased a Kingsdown Cabernet mattress from Furniture & Things. I was sold on the life time warranty and the guaranteed satisfaction that this Kingsdown would provide. My wife and i have been entirely dissatisfied with the mattress and have tried getting Kingsdown to honor their false lifetime warranty and have contacted Furniture and Things for assistance.. and go figure.. Furniture and things dont care. They said it wasnt their problem. Well, since they cared enough to sell us the product, but dont care enough now that we own it, we will NEVER step foot back in their stores again. They have shown how little they care about their customer after they leave the store having spent thousands of dollars... all the consumer is to them is a $$$. nothing more. I will take my money elsewhere.
Way too overpriced I saw a nightstand for $800 🤦🏼♀️ And it only gets worse when we walked in nobody was there and we checked around the store And no help at all
Kinda didnt have what I wanted the prices were high got hounded by people so left
Overpriced...hard to navigate around the showroom. The salesman was actually badmouthing my previous purchase at their store😡
Fairly typical store. Friendly staff
High prices...
Love their outdoor furniture
Always find a great deal!
Hands down, the best furniture store near the twin cities.
Everyone is so nice here.
Nicole was amazing!
Bad layout, bad customer service. It is huge and had a lot of stuff, but its not for me.
I miss store manger Kristopher L. Get him back Larry.
Way over priced
Good variety
Pretty big selection!
Nice though expensive for me
Helpful