Our air conditioner went out and then our furnace. We did our due diligence, with researching and getting quotes. The experience we had with Joe was phenomenal. We couldnt be happier with the quality and efficiency of our new system. Our comfort level in the house has increased, the energy bills have decreased, and there is peace of mind knowing our equipment is made in the USA! Should there be any future issues, the parts can all be found in the US. The installation was smooth, and although very lengthy for the workers, they dismantled and removed the old system and had us up and running with the new system in just one day. Thankfully, Joe was able to obtain affordable financing for us. Since the installation, we have had yearly maintenance visits for both the furnace and air conditioner. They always arrive promptly, are very thorough, are respectful of our home and are personable and polite. This company is top notch. Buy and enjoy with confidence! Thank you to all that have made our experience outstanding at Legacy. We sincerely appreciate you.

Great people-salesman (Chanc), managers, install crew (Colin)! Very professional, very clean, respectful, good price. Very quick to respond to calls, texts, messages. And no high pressure sales pitch like other companies. Example- Stay away from home comfort experts. Home comfort experts really try to suck you in and then try to sell you a cheaper model in the end for the same price as a top model you agreed on.

Kyle came on time and took his time combing through our ancient fuel oil furnace. He was very knowledgeable and professional throughout the 2 hours he was at our residence. Will definitely be using them in the future again!

Highly knowledgeable and professional. Went out of their way to get our furnace quickly working when we were down. I very highly recommend.

Kenny has come a couple of times and we are always pleased with his service, timing, and conversation. We are teachers and his wife is also a teacher, so he is easy to talk to and very knowledgeable about the service for our units every year.

Excellent service all around! Rusty was quick, efficient, and above all, honest. Another contractor wanted to replace the motor for an extra $700+. Rusty said it didnt need replacing, and he was right. Integrity and professionalism are the hallmarks of a GREAT business!

The Legacy technicians are always professional and knowledgeable and offer honest advice and suggestions . They are always on-time and polite.(and they tolerate my annoying pups ). The services they provide ate top notch and reasonably priced. I love the monthly maintenance program. It keeps my equipment running smoothly and gives me a heads up to any future issues that may arise before its an emergency. I would highly recommend this company for all your heating and cooling needs.

I have done business with legacy for over 25 years they r one of the best companies in our area. Always answer phones, 24 -7. Everyone is very knowledgeable and professional. Service men always on time and have supplies with them. They are the best .

With the 24 emergency call line I was able to get my furnace fixed early on a Sunday morning. With children in the home its nice to be able to get issues fixed fast

Called last Thursday for an emergency call for a garage heater that had been damaged by a falling tree. They came out Monday checked everything out and adjusted parts that were jarred out of place. Technician was courteous and on time. We also have our semi annual maintenance done as well.

Technicians name was Kenny. Very helpful and friendly. Explained what problem was and had suggestions. Answered any questions we had. Have maintenance program, so they alway come same day as called.

Very informative about the unit as well as providing information about maintenance programs! Highly recommended

Very friendly, helpful and scheduling done at our convenience. Unit is far more economical and efficient.

Bill came out and did a fantastic job. He took the time to explain what was happening, and gave possible solutions for some issues. He was very thorough, professional and personable. Highly recommend Legacy Heating And Air!!

Legacy has been very easy to work with. I appreciate the ease of scheduling by text. The service professional who came to service our furnace was very kind and professional. I received a call to let me know that he was in his way. We look forward to using Legacy again.

Have used these folks for a lot of years and they have been totally consistent on the great quality of their work and the professional personnel that performs the service. Kenny was a great representative for Legacy and did a great job as usual on our systems. Thanks

Mike and Brant were very professional and patient as they walked me through my new HVAC system for a new house that includes Navien Daikin and a whole house humidifier. They programmed my thermostats and synced them to my APP, showed me how to change all filters on all systems and cleaned my tankless water heaters.I would definitely recommend Legacy for service and maintenance.

It’s 4:30 Saturday afternoon. 95 degrees. A/C quits. Fast efficient service. We were back up and cooling about 90 minutes later. Highly recommend you purchase their heat and A/C tune up program. They are amazing, and friendly and show up when you need them.

Legacy installed a new heating and air conditioning system. It took about 4 weeks and 8 service visits to get everything working properly, but they have willing to come out and try to make it right.

I very pleased with experience with Legacy Heating and Cooling. From the Reps on the Phone to the Technician I spoke with they were very courteous. They were able to be at my the very next morning. I appreciate the extra step the technician took to keep our clean from the outside. I recommend this company and their annual service package offer.Thanks again for helping us!

Our AC went out and we used another company who failed to diagnose it properly with over an hour on the job site. Called legacy and they showed up 30 minutes later. Took their technician less than 10 minutes to diagnose the problem and less than 30 minutes to fix it. He also gave us recommendations on our existing outdated unit and we enrolled in a maintenance program they offered to never have issues again. You pay for quality service and to my surprise they are very affordable! Highly recommend and will use LEGACY every time from here on out!

The technician arrived at promised time. He was professional and helpful. All questions were answered and his summary of the systems issues/problems was clear and helpful. We were satisfied in all respects with this service call.

The technician that came to our home to do the routine maintenance on our HVAC system was very professional. He performed the routine scheduled maintenance on our system very quickly and well during his visit to our home. We have been using the routine maintenance plan with Legacy Heating and Air for years with no issues with the work that is performed. We recommend Legacy to all of our family and friends.

I purchased my first home and paid for a one year maintenance program. It was to include three visits. On the first visit the tech stated that my furnace was short cycling (overheating). He could not offer me a reason why. He offered to change the safety switch that was shutting the furnace down because of the heat, then stated that he didn’t think that was the issue, but we could try replacing it anyways. The tech stated that because the furnace was short cycling, it was not serviceable. He had no viable reason why it was short cycling. The notes he made for the visit were almost unreadable. He offered to have someone come out and quote me for a new system. A few days later the salesman came out and quoted me $11,000 for a new system, or payments of $160 a month for 10 years. I declined. I contacted legacy about my maintenance program. I stated that no maintenance was done, and I inquired about the program itself since my furnace wasn’t serviceable. They stated that it should have been changed from a maintenance visit to a service visit with me paying $40 for the visit (on top of the $185 I paid for the program). I was then offered to be connected to the techs supervisor. After playing phone tag for several days, I gave up having no solution from Legacy, and having had no maintenance done. They then called a few month later for a maintenance visit. I expressed my disappointment with them and stated why have you come out again if my furnace is unserviceable? After collecting my $185 for a three visit maintenance plan, they only came out once and did nothing but try and sell me a new system. No partial refund was offered for unused visits. Then they had the nerve to send me a renewal notice. Really? I had to have a different company come out who immediately diagnosed the issue. The Legacy tech they had sent out was truly clueless about the furnace.

Very friendly and professional. Always prompt and clean. Rodney did a great job explaining what he was looking for and why. Highly recommend Legacy!

Legacy Hearing and Air has been our go-to contractor for heating, air conditioning, and plumbing for several years now. They are *always* courteous, professional, and, most importantly, knowledgeable! Its getting increasingly rare to find people who are actually good at what they do, but with Legacy I can always trust the high quality of their work. Thank you, Legacy, for your outstanding service!

Service was prompt and complete. Very helpful in looking towards preventative maintenance to keep things in order. Polite courteous and thorough.

We have been very pleased with the furnace installation that occurred several years ago. And have also been very satisfied with the annual preventative maintenance provided . A very professional company.

John was very informative and explained everything that he checked on the furnace

Did my biannual maintenance and a great job as usual. Always here right on time as promised. Absolutely no complaints for the six years of using Legacy for our HVAC needs.Thanks Legacy. Dave and Sharon

Love Legacy, they installed a full system that performs great, and they do free routine maintenance checks to ensure that our units are/continue to perform to their fullest. Today our technician Nathan did a great job, got everything done quickly and explained the status of the units well!!!

Service tech was extremely thorough and explained the work he would be doing. I was very impressed with the air monitoring equipment he used and the reports I received.

Best price out of 3 received. Tech was knowledgeable and worked quickly. Respected our home by putting down tarps. Entire job was done in about 6 hours. Very good experience! Would highly recommend Legacy!!

We recently had our A/C and Furnace replaced with a Daikin system, which was installed by Legacy. Joe, our salesman presented us with some great options and did not pressure us (which was refreshing). The Installation Technician, Trent, was very knowledgeable and professional. He answered questions that we had and impressed us very much. With team members like Trent and Joe, we highly recommend Legacy Heating and Cooling.

Nathan was courteous and professional. He Was also informative, which I appreciate. Legacy has serviced my furnace and A/C for 5 years now and I wouldn’t use any other!

Mark came out and unclogged our very clogged dryer vent. He was very professional and did a great job. He went the extra mile to make sure every last thing was checked and working ( including helping us take a board out of our deck to be able to check airflow as that is where our vent is located). Legacy always comes through for us and we are very happy with the company and their employees.

Kenny was great! He called ahead of time to let me know he was on his way, showed up on time, was polite, quick and thorough with diagnosing the problem with my A/C. Offered me his honest opinion and didn’t try to sell me a new unit when mine still has life left in it. He explained everything thoroughly and made sure I was happy before he left. Won’t hesitate to recommend them to anyone I know!

The entire system in my house was in emergency need of replacement. After calling Legacy, they came out for an estimate the following day. Joe, my comfort consultant, was friendly, easy to talk to and able to show me exactly what my home needed. The level of information was more than I expected and very welcomed. They were extremely busy to to high temperatures but managed to fit me in the following week. Joe made the process smooth and hassle free for me.On install day the men showed up on time and got immediately to work. Andy and Dave ( my installers) were easy to interact with and made sure to answer any of my questions. They spent 12 hours getting the job done. No breaks, no lunch, just busting it out to make sure I had my cool air before I went to bed. Both of these guys were above and beyond my expectations. When they were done, the only sign they had been there was an amazing new furnace inside and a beautiful ac unit outside.There isnt anything they could have done better! Fantastic service from start to finish.

These guys were very honest and very thorough. I had more than one problem and they checked everything until they found it and fixed it. I would definitely recommend them for any service you need.

I cannot say enough good about this business. Office staff are super great and the repair people are all top notch.

Have used them for years and have always found them to be reliable. Very satisfied with service.

Professional service technician, on time and very affordable. Appreciate quality work and affordable maintenance plan!

The repair man appeared very promptly. He was courteous and knowledgeable. He found the problem with the outdoor A/C unit right away and explained everything to me. He was comfortable with me watching all of his repair activity and let me assist him where another pair of eyes and a third hand proved useful.

Our serviceman called & guided us as to what we could do on our own to correct the thermostat error message and we were successful. So happy! This prevented a service charge.

After further review this company lived up to the expectations. They were recommended to me and moving forward I will and would recommend their services to anyone. Great service, great value and great communication. Most of all the listen to the customers needs and make sure they work within everyone’s means!

I have used these guys since the first week of owning my house. They have always been very courteous and professional. I will continue using them until the day comes where I move out of their service area.

I trust Legacy because I have a geothermal system with front running through copper tubing in ground. I have had other maintenance people who talk big but dont know my system. One in fact ruined my original compressor. Trust Legacy.

Our techician was very helpful and efficient. We gpt great service.

I called at 8:30am and was able to schedule an appointment in the early afternoon. The technician, John, showed up on time and did an excellent job getting our AC back up and running within 30 minutes. A great experience

My wife and I love Legacy Heating & Air! They have been an incredible HVAC company to work with. From their customer service reps working with our schedules, to having their knowledgeable technicians service our units; we have been extremely pleased with the experience.

Heating and AC people, professional and thorough, would not recommend for plumbing services. High quotes and management not responsive when questioned on it.

Nathan performed summer half of yearly maintenance contract.Courteous and knows his stuff. Best cat theyve sent out yet.

After years of dealing with Lefever which I loved. They let me pay what I could. This place won’t even give me a chance.

The technician was very knowledgeable, clean, professional, friendly. He performed the necessary service and advised me of issues. He did not upsell but was honest and followed my decisions.

Fantastic experience with Sean! He was kind and smart, and willing to explain what was going on with the boiler, radiators, and AC. Can highly recommend Legacy and their team of experts!!! Thank you!!!

Thanks to Brant for remarkable service!! He was kind, prompt and patient! Explained in detail what needed to be done and why. I would highly recommend Legacy for all your heating, cooling and plumbing needs.

This is the first time I used Legacy for plumbing services. They provided great service and the techs was very knowledgeable. I will definitely use them again.

Had our yearly AC inspection. Marty was our tech for today, on time, professional and very friendly and informative! He inspected everything and told us what he seen and gave us feedback. I was very happy with his service and I will recommend this company to all my friends and family!! 5 stars ⭐️!

The serviceman was very professional and very efficient. Definitely a star shining on your company.

I smelled gas, called Legacy (who also installed our furnace). They were quick to come out, find leak and repair. Nathan was respectful, honest and quick. Couldnt ask for more. Thanks Legacy!

Technician was on time, courteous, respectful of property and efficient. He not only performed the maintenance, he also gave small, but important, information for future efficiency of the unit and its eventual disposal (because of environmental regulations).

We have installed 2 full Hvac with legacy, the first one is working very well, however 2nd one is not cooling properly.The real issue is I have contacted these guys 3 times and they are not responding to my requests in time.The tech came and installed the new thermostat which did not fix the problem. I have asked them to check it again but nobody is bothering to reply to my calls.At this rate I will not be recommending them to anyone.Thanks

A circuitboard went out on my new air-conditioning furnace unit. Nathan came out and spent quite a bit of time checking everything out to see if he could get it going for me. Unfortunately we have to order a new one so I should get it Monday or Tuesday. Again Nathan was very helpful and spent quite a bit of time checking everything out

Very prompt response time & good customer service! Glad to have them servicing our units going forward!

Rusty was very prompt and extremely pleasant. He did a tune up on the HVAC and walked me through what he was doing and why. He educated gave me a bunch of information and tips. He even explained things a million different times for me and didn’t get annoyed with all my questions.

Showed me some simple fixes to reset things for next time the water heater isnt working.

We were pleased with the efficiency and courtesy of their repair personnel.

Tech seem to be having a bad day. He was at least two hours late, he was grumpy, he left the thermostat set at 90° on a hot humid day.

Great service. The tech was very professional and it didnt take very long. Im a satisfied customer!

Great job! Timely, communicative, and reasonable charges! Legacy Heating is our regular go to.

Very please with the service, as usual, from the time I called, I believe Mitz, until the Technician completed the repair. Our Technician, AGNODT, Exceeded our Expectations. The repair was to correct the furnace that was short cycling. The house was cold, now back to normal. Bottom line, if we have another problem, we will will request AGNODT. We have been with Legacy and will never switch...Thanks AGNODT.

Nathan came out to check our air conditioner and did a wonderful job. Everyone I have dealt with has been very professional and polite. I would definitely reccomend them to anyone in need of hvac work.

John very knowledgeable, nice guy. Very pleased with service so far

Expensive like everything else, but repair tech Bill is the best. Always has a smile and willing to help with whatever needs I have for my HVAC system. Highly recommend their ongoing maintenance/repair program.

Our technician was named AJ. He was incredibly knowledgeable and efficient. And he was as thoughtful as he was knowledgeable. I will definitely be using them for other projects.

Wonderful service and very good at explaining all situations. Have used Legacy for HVAC for years.

Legacy provides exceptional maintenance service for heating and air conditioning. Customer service is efficient and makes it easy to schedule an appointment. The technician was on-time, explained work to be done, was thorough, and when completed reviewed how the system was running.

The service manager, Sean, spent alot of time going over everything, making sure everything was good. Was very pleased! Would definitely recommend Legacy!

Great company, repaired our air fast and cheap. Ask for Nathan, he is thorough and professional.

They arrived quickly and repairs done quick. Friendly service!

I have had the pleasure of getting to Know Joe Kilcup at Legacy Heating and Air. I have been able to experience a fantastic presentation and I have really gained some invaluable knowledge about my heating -furnace and Air conditioner. I was impressed by his knowledge of the industry but mostly his sincerity. He truly wants to ensure all customers, regardless if they continue as his customer, are fully informed of what they need. The customer really does comes first! His energy is amazing, you just feel at home with him. I encourage anyone looking to gain more knowledge about A/C units and furnaces to reach out to Joe Kilcup at Legacy to achieve this.

I like them. They are quick and on time. They always answer or call back. So far Ive only had upkeep maintenance done and Im part of their program for that. But Im sure they will be just fine if anything ever needs repaired.

Legacy maintains/services our furnace and air conditioner plus installed our home generator. Very professional at every level from communication with the office to knowledgeable, trusting and accommodating field techs. Kyle maintains all three of our units and he is outstanding. Definitely give Legacy a strong recommendation.

Very impressed with same day service. Air conditioning was not functioning properly and problem was diagnosed. Serviceman was extremely professional and thorough. Will definitely call again for our HVAC needs.

The normal, scheduled maintenance of our HVAC system was done in a very quick and professional manner by the technician, Kenny. We are very satisfied with the service that we have received from Legacy for the last several years.

Our AC went out on the 4th. Bill, our service tech was on time and fixed it quickly! Very grateful for their professional services!!

Great service. Very knowledgeable and friendly. Using other companies and being very disappointed, I’m glad I switched to Legacy. 😀😀😀

On time and nice company to use to service my furnace.

Brant did a great job explaining everything to us! It wasn’t the news we wanted but atleast we got a very detailed reason why we have to get a new system! Thank you Brant for being a professional and being understanding with us!

Good communication. Service Technician was on time, very polite and considerate of our home. Thank you. I have recommended you to others.

AJ was on time, courteous and professional. The job was explained well and done well and I am happy with the results.

I explained a problem I was having to Walt the technician and he found what was causing the noise and fixed it. I was so grateful to have it taken care of. Walt then continued with the regular maintenance procedures. He found an excess in the coolant fluid and took care of that as well. He was very friendly and mild mannered. I am very satisfied with his service.

Thank you Nathen great job and a very pleasant maintenance man ! You were on time and explained what you were checking on our air, and changed a part that needed changed!!Great job !! Thank you !!

Josh, was early and extremely professional especially regarding Covid regulations. We felt he was honest and took his time to help figure out the source of our issue. We will request Josh if possible regarding and future services!

We are so very happy with our heating and air conditioning system. The maintenance Legacy offers keeps everything in good condition. Our latest maintenance person was John. He was very polite and professional. We have been impressed with Legacy from the start. They have not let us down in any way since. We have been their customer since 2015.

I have a maint. Contract with Legacy and they check out both AC And furring the appropriate times of the year. They are always professional and knowledgeable. I have been with Legacy for about 13 years and will continue.

Service tech was great. Ive been a customer of Legacy for over 14 years and have ALWAYS been pleased with their service.

Kenny was on call Sat and due to tornado warnings and storms, unable to come. He called Sunday, although not on call, and got here first thing in the morning and made repairs. We already highly recommend Legacy and this is another example of why we tell everyone to use Legacy!

John came out on a Sunday right on time (they were able to squeeze him out earlier due to hot temperatures) and got my AC unit cranking back in great time fixing a part that had gone bad in the unit outside (under warranty). Highly recommend Legacy.

Legacy was very responsive and even responded to a service call on a Saturday! The service technician was very knowledgeable and gave us tips on maintaining our HVAC in the future. I would highly recommend this company for any HVAC needs!