We did extensive research on Autotrader looking for an SUV within a certain price range, and found the best deal at Integrity Autoplex on our 2016 GMC Acadia. We got this vehicle for far under value, which is hard to find with how high vehicle prices are right now. We went into this purchase knowing exactly what we wanted, already had our financing complete and a check ready. The process was extremely smooth, thanks to the friendly staff and good service at Integrity.We did notice the vehicle was loud after we purchased, so we had it looked over at a repair shop and there was an exhaust leak that needed repaired. The sunroof seal was also in need of repair. We were able to get out of this by putting less than $200 into repairs, so I call it a win for us. We understand it is a used vehicle, but I would suggest making sure everything is serviced correctly.Overall we are happy with the experience, and I would buy from here again. Ive had bad experiences at bigger, branded dealerships. This one was far superior to that. I actually had to fight with a dealership on putting a tank of gas in the car for us. Integrity left us with a full tank and a fresh oil change.We also got the windows tinted after purchase. Its a sharp looking/running vehicle. We are pretty happy!
They made the process of buying the car extremely easy. Will was kind and extremely helpful, making the process seamless. He was upfront and honest about the prices and how the sale would go and did not try to talk me into any extra stuff that car dealerships usually do. I will be buying my cars from him in the future.
I just got a 2010 pt cruiser here and we absolutely love it. Katelynn and Lyndsi were amazing. They made the whole process smooth and fun! I drove over an hour and a half to go there to look for cars and I wasnt disappointed. I would definitely recommend this place.
This was great car buying experience. Everyone was very friendly, they do not crowd you when youre looking, they are knowledgeable, and honest. Hopefully, I wont be looking for another vehicle for several years but if I do, Integrity will be my first stop! 24 hours after we purchased our vehicle the service engine light came on, they told us to bring it back and they would look at it, they replaced the 0 2 sensor. Drove a couple of hours and the light came back on.....to make a long story short....when all was said and done, the vehicle was sent out for repair, by Integrity, they had the 2 catalytic converters replaced, at no cost to us! I personally think its a great place to purchase a used vehicle. When my daughter is ready to buy, I will be telling her to go there! Thank you for being honest and up front!
Hands down the best car buying experience I’ve had! Kate was wonderful and helped us find a vehicle with the best storage for our lifestyle. Nick was great to work with too! They had us laughing the whole time, definitely worth the 1.5 hour drive!
I found Integrity Autoplex through an internet search. They had a vehicle that met our needs at the right price. When I met Will and Kate they were friendly, helpful and transparent. Their low pressure sales philosphy and simplified sales process helped me feel comfortable with my purchase. After bringing the vehicle home we found a problem that had been missed. We contacted Will and showed him. He apologized and began discussing how he could get it fixed. He made sure we were satisfied at no cost to us. He lived up to his company name and we will check at Integrity first the next time we need a vehicle.
The guys there are awesome! I needed to buy a new vehicle very badly. He was very informative and honest. Great pricing and fixed my AC on the spot when I noticed it wasnt working correctly! I feel really good about my purchase and so excited about driving a safe and reliable SUV! Thanks Integrity Autoplex!
Had a great experience at Integrity Autoplex. They made getting a used car super easy and fun! We will definitely be going back!
Thank you for the most pain free car buying experience I have ever had. Katelynn was awesome and made buying a used vehicle way more fun.
Amazing! Like a breath of fresh air in the car buying experience! Zero pressure, transparent, and customer focused! I will be recommending them to everyone I know who is buying a used car! They definitely live up to their name!
They worked hard to get a deal my daughter could afford. This parent is very pleased with both the service and quality we received here. Thank you!
Fantastic! The owners and staff were honest and up-front about their inventory. They were beyond helpful and truly made my car buying experience feel like it should! I am definitely going to be a return customer, and I HIGHLY RECOMMEND Integrity Autoplex!
Ive bought two vehicles from Integrity Autoplex. Both times have been an easy experience with excellent customer service. Ill definitely shop with them again!
If you are looking to buy a great vehicle, this is the place to go. I had an awesome experience, the prices are low and the cars are in really good shape. I would highly recommend coming here to buy your next car. Nick is one of the owners and he is a really down to earth type of guy and a great salesman
It was a great experience.... the sales gal I dealt was awesome and recommended for anyone....
Great place...highly recommend everybody go there first.
Highly recommended!!! Nic was awesome to deal with very thorough and covered the basics and any questions you have. There’s no beating around the bush very upfront and very friendly. Will was quick in responding to emails. Doris little French bulldog was awesome very friendly and entertaining while we waited. If you need a new car I highly recommend Integrity Autoplex!!
They have a lot of vehicles to choose from. We just decided to go somewhere else because of the timing. When I was on their lot, I was appproahed by an extremely nice lady that let me look at everything I wanted to on one vehicle in particular.
My husband and I recently bought a car from them and had a great experience. It was an easy process, and they were honest in all aspects. I’d recommend them for sure!
Will and Nick are great guys. No pressure, no hassle, and they look for the absolute best financing. Best car buying experience I’ve had.
Avoid Integrity Autoplex at 1750 Beardsley Ave. Visually appealing on the outside but underneath, a nice hidden mechanics bill coming soon. New brake pads, occasional rotor(s), and oil change are the majority of parts to be replaced/serviced during the inspection process before going up for sale. The owners come from the industrial RV world. They lack all knowledge and integrity of the vehicles, they stand behind. Ask them about their underbody brake clean special. All vehicles receive this limited time spray down special once lifted in the air, to cover up/hide all leaks coming from dried out gaskets. Dont believe me, then test drive one to your local mechanic. If you happened to have purchased from here already. Then pop your hood open and look today. Did I mention all majority of parts come from AutoZone and LKQ.*Audi, BMW, Mercedes, have oil or transmission leaks. To time consuming and not a safety issue to accomplish. Brake clean special.**All Vans, have knocking from engine.***Subaru WRX, have oil changes because they sell themselves.Mechanics are deprived of proper necessary equipment to perform their duties. Giving the customer false representation of inspections that have been completed but were done improperly. Such as an a/c recharge because Integrity Auto does not have a recharge machine to perform such a task. The mechanics simply use refrigerant bottles until it blows cold. Not knowing the exact amount to service. Other equipment lacking is a FluidPro for transmission flushes, alternator tester, or battery tester. Hardships of working harder and prevented from working smarter. Not to mention being micromanaged by three people. Who are never on the same page.Katelynn, Whitney, and Doris. Youre cool.I politely gave a two weeks notice, three weeks ago. You guys brought this upon yourselves and wanted to play games with my last pay check and make it an inconvenience.
Great customer service! They really care about getting their customers the best deal. Nik was great to work with we were first time car buyers and he made it a quick and easy process. We highly recommend this dealership!
Had amazing service to match an amazing product:) very happy with our purchase. Would recommend to anyone looking to buy a car! To put the cherry on top your car comes with a, FREE, full tank of gas.
My wife and I bought a 2015 GMC Terrain at Integrity Autoplex and we couldnt be happier with our purchase. The entire staff was more than helpful in getting us in the vehicle that we wanted. No annoying pushy salesman in your ear trying to get extra money out of you. Its also worth mentioning that their vehicles are MUCH cleaner than the bigger more established dealers surrounding. We highly recommend shopping at Integrity for your used (new to you) vehicle and will definitely be back. Thank you Nick and Will!
Easy, and simple process of getting a car. Everything was very straightforward, and I didn’t experience any issues. Very friendly staff, made the purchase convenient for me.
This is the best car buying experience I’ve had. The salesman Nick was very nice and honest and upfront. He helped me buy a great car for myself. I would 100% recommend integrity auto to anyone who is looking to buy a car.
I was searching online for a quality used vehicle when I came across Integrity with just what I was looking for. Working with the staff was great. No pressure, very accommodating and one of the best experiences Ive had purchasing a vehicle. The 2013 Suburban that I purchased was ready and waiting for me when I arrived. In and out in 15 minutes. This will not be my last purchase from Integrity!Big shout out to Lyndsi for her help!
Just bought a car there and loved it. Process was simple and the people were great. The prices are great.
Great buying experience, honest and upfront. Willing to help with any issues or concerns that may come up. Also great communication and nice car selection.
Hands down the best car buying experience we have ever had! Will, the owner, was very responsive prior to our one hour drive over to check out the vehicle we wanted. Very up front about everything, took the time to really explain everything and made the process very quick and easy. Would highly recommend, and we will be back when we need another vehicle!
Very fast nice people find my dream car
We can’t say enough about the quality, work ethic, and kindness of Will and everyone at Integrity. Truly mirroring their name, we got the best deal, for a great Denali XL, with a refreshing amount of honesty. We would highly recommend this company and will be telling all of our friends about how professional, and fast this entire purchase went.
Very good........not pushy at all
Really friendly honest people would recommend them to anyone
I will never go here again they gave me a flood car very disappointed
Awesome to work with. Great buying experience. Very friendly and no going back and forth. Will was awesome
I definitely recommend these guys! They were never pushy in any way, and they were upfront and honest! Great guys to deal with and I would definitely come back!
These guys are great to work with. Up front and honest. We traveled a couple of hours to do business here, and were not disappointed. Highly recommend buying a vehicle here!
Extremely great service and would definitely recommend to anyone in the area.
Very professional and courteous. Helped me get the Yukon that I wanted. Would recommend everyone to purchase a car at Integrity Autoplex.
The experience was quick, easy, and to the point. But definitely not pushy or rushed. Doris helps keep you company in the times of waiting. Would recommend them and would come back.
Bought a 2007 Ford Ranger XLT with 93K miles. Made it to 96K and needed all the brakes redone, shoes and drums were completely rotten out. Made it to 97K and needed transmission rebuilt, as reverse gear went out. They sell lemons! Stay away!
Buying a car from this dealership was one of the best experiences I could have, I came from Grand Rapids, Mi and the owner was accommodating, willing to come back since they were going to be closed by the time we arrived. He treated me with respect and was extremely honest which was a relief since I was coming fromAnother state and I was iffy, but you can tell the owner is big on being honest and making the whole process smooth and easy as can be. The car is absolutely amazing, I am in love with it. The car ride back to Michigan was smooth, I love the way the car drives. Overall my experience with integrity Autoplex was amazing and I would recommended anyone to buy a vehicle from here, you won’t be disappointed.Thank you so much for my new car!!
Traveled from Grand Rapids, MI to work with Integrity. Our initial phone calls with Nic made us feel confident about working with him and knowing it was the car for us. The transaction was easy and smooth and the car was above expectations. Doris, the dealership pup, is the perfect greeter!Highly recommend!!
If you want honesty and integrity, look no further! Nic is great and very easy to work with! No pressure whatsoever, and very transparent and up front pricing. Save yourself time and a headache and see the folks at Integrity Autoplex before going to any other car lots.
What a great place to purchase a vehicle, they are very friendly and fair. They truly care about you and not just about making a sale!
Flew into Chicago which is about 2 hours from the shop and they picked us up! Great, honest people that value customer service not the sale. I flew in from Ct and would not hesitate to do it again.
Really appreciated the way Will and Integrity Autoplex operated. It was a great no-haggle, no pressure buying experience.
My first experience buying a car from a lot, and I couldnt be happier. The salesperson, Will, was transparent, helpful, and put no pressure on me to buy. Little Doris the dog was fun to play with! I also got a full tank of gas and a tshirt. I highly recommend Integrity Autoplex.
Nick and Will are great. Love the sales/price concept they use. Buying a car is in and out, but they will be there for you after the sale. Nick and Will understand great customer service, arent trying to pull any punches, and have good prices on their vehicles. Im sure well buy another vehicle from them. Keep up the great work guys!
My experience was great! I am a first time buyer, and Will made sure everything was a quick and easy process for me. I can say I was very satisfied with the customer service, I would definitely recommend.
An absolutely amazing experience. It was quick and informative! We both couldnt be happier with the customer service and the quality of their vehicles. They did everything they could to help us get the best deal and option that worked for us. We would gladly go back anytime we need a vehicle.
Will was amazing during the whole process. I am deployed with the Navy so it was purchased sight unseen. The FJ was actually better in person than the pics showed! The whole process was contactless and simple. My dad flew into South Bend to drive it back to N.C. and was met at the airport. He was on the road back home in less than an hour! Great Job!
As a lender for Nik and Will for aCouple of years now, I am amazed at the level of integrity these folks have. In addition to the attention to detail and customer they are simply abumch of good folks. Oh! And make sure you tell “Doris” the Frenchie hi too!
Nicest people ever, worked with my bad credit, and got a good trade in deal
Bought a 2005 Jeep Grand Cherokee from this dealership at the beginning of July. Less than 200 miles of driving and the Check Engine light comes on, car is idling rough, foul smell from the exhaust, horrible mpg (even for a Jeep, which I have owned several of). Took back to Integrity and they replaced an o2 sensor at cost, which cost me an additional $80. A week later, Check Engine light comes back on, idling even worse, stalled at a red light and horrible mpg continues. Took to Jeep dealership here in town (as my trust of Integrity was quickly diminishing). Dealership tells me its a bad catalytic converter and cheap aftermarket sensors indicate that someone was obviously aware of this. Dealership quotes me for a new factory cat converter, sensors and labor at $2,885. Called Integrity to let them know and that I was not too happy. Told me I could bring it down to them and they could do the work and provide the parts at cost. Why would I trust them to do any work on my car after they knowingly sold me a vehicle with a bad cat converter and THEN when I experienced the issue replace a simple o2 sensor and again fail to make any mention of the cat converter? Dont trust this dealership, their salespeople or their mechanics. None of them have Integrity.UPDATE: An unfair review? How about an unfair sale? The warranty you offered me was $3k.. nearly half the purchase price of the vehicle. The reason I refused your “assistance” after the Jeep dealership diagnosed the problem is because I do not trust your operation. Additionally, the Jeep dealership WAS the second opinion. I had the vehicle at another shop for three days prior. The code read “Post Catalyst Fuel System Too Rich - Bank 1” Same code as when I first brought it back to you. Don’t worry about assisting me in the future, just treat your hardworking customers with the “integrity” they deserve going forward. As in, don’t sell vehicles that need thousands of dollars in repairs within 100 miles of purchase mileage. The drive home must have caused the cat converter to go bad huh? And remember, it was your team that asked me to post a review.
We had spent many hours searching for that perfect car online and was starting to get frustrated......found their website thru cargurus...messaged the dealer that we were interested in a certain car they had and asked some general questions about the car, the fees, etc......Will responded within a couple hrs. I emailed him back that we would like to test drive the car but that we wouldnt be able to get over there until a few mins after they closed due to work. He said no problem, that he would stay over and do whtvr it takes to help us out. We drove it the next day and we fell in love and purchased the vehicle. The place is class, the process was quick and Will took care of us, we even got a full tank of gas and free tshirts!!. Go see Will, you wont be disappointed
Great service! Friendly. Up front. Clean. Honest. No hidden fees. This is a top notch facility. I wouldn’t hesitate to buy a car from this lot.
This is the best car dealership that we’ve ever dealt with! Will is honest and cares about his customers and is very willing to help you get exactly what you need in a car. They have good quality cars and great prices!
I bought a car this last week, and it was a terrific transaction! Will was extremely helpful and gave honest feedback. What a refreshing experience!
Very pleasant buying experience. I truly believe Will and Nick are working hard to put quality cars on their lot. I recommend Integrity - keep up the good work guys!
Quality services, come get a detail or buy a vehicle!
100% recommend checking out Integrity Autoplex for your next auto purchase! They go above and beyond to get you rolling in the vehicle you love!
I purchased a 07 Explorer and after a week I had issues with the front differential. They said bring it back and they will fix it it for half the cost. They said everything is good. After a week later the same noises. Spent a total of $1,500 in repairs trying to get it to be reliable transportation. They knew this vehicle had issues. They should of been upfront in discussing the problems and the vehicle should of never left the lot. They say they do a full inspection of their vehicles ....I don’t think so or they have a mechanic who doesn’t know how to communicate or fix a vehicle. Customer Service is priority 1, if you take care of the customers they will take care of you. They did not take care of me and I’m sorry I did business with them. Beware of this business.
Buying a car check the website
I couldn’t have had a better buying experience. Will and Nic were extremely helpful and made my dream vehicle happen. I highly recommend them. Everything was extremely professional and courteous. If I could give 6 stars I would.
These guys ROCK!! They have great prices and wonderful customer service! Made sure I had exactly what I wanted! Will went above and beyond to make sure I was completely happy with my purchase! We will be sure to buy our next vehicle here😁
Honest and open about the entire process. Not willing to move much from price, but they say that from the beginning. With that being said, theyre willing to step up and do the right thing if something needs to be addressed. I really appreciated my experience with them. Id definitely use them againUPDATEWell its been a few weeks since I purchased the car and I cant say im as happy as I was after leaving the dealership. Once I returned home, my wife noticed I had 2 break lights and 1 parking light out (I went by myself to purchase car and it was raining at the time). After a couple of days I went to change the bulbs and found that not 1 but 2 taillights were siliconed into their mounts. All the brackets were broke and simply being held together with silicone (now very noticeable to see during the day and not raining). Now, I realize that its possible the previous owner(s) did this, and its possible that the dealership had nothing to do with it. But to sell someone a car with 3 lights out, not tell that buyer the brake lights are out, make me think they knew about the issue and didnt want to mention it. Maybe they didnt, but now im stuck replacing $500 worth of tail light assembly. Either way I bought the vehicle as-is and thats unfortunately what happened.
Francisco is a great mechanic and knows his stuff!
Amazing car buying experience, honestly the best service I have ever gotten from a car dealership. Nic went above and beyond on getting me my Ford Escape. Everyone here is simply outstanding. I highly recommend buying your next car from them. You will not regret it.
Very satisfied with customer service, Will is great to work with! Very satisfied with my purchase, good business, good people
We had an amazing experience, no hidden fees, Or dreaded dock fees. The crew up there even held my Jeep for a week till I could drive up to trade in my car. Something few other dealerships would have done. So 5 STARS all the way. Lol not to mention the free and totally awesome donuts.Dan &TrinaActual buyers (not paid actors).........
Friendly honest and strait to the point no fees no bs completely transparent and break everything down with you a wonderful experience would totally do business with them again!
Great down to earth customer service and got a great deal with our purchase. highly recommend!
This was by far one of the easiest car buying experiences weve had. Nic was incredible to work with, from beginning to end. They care about the customer experience, with complete transparency and great communication. We wont go anywhere else for our next purchase!
More often than not, car shopping is a stressful and scary ordeal with the high prices, the questionable condition of the vehicles, and sneaky salesman who are more interested in your money than putting you in a good car. I’m so glad that wasn’t the case at integrity automotive. Nic was awesome in helping get a good car. Best experience I’ve had thus far. If you need a car, make sure you stop by integrity auto plex and check em out.
Nic was extremely helpful in our car purchase. He was very generous with our trade-in and laid out the best financial options. They really are straight forward and laid back. I would definitely recommend them to friends and family!
I was there just not to long ago and I was talking to this guy who worked there, I believe his name was will, and if I can be completely honest I have never been so frustrated with anyone in my life. Now idk if I caught him at a bad time but he was acting as a Grade A jerk.
The smoothest car buying experience. Nick is the kind of salesman you want when purchasing a car! We would come again!!
Great place! The dealerships name speaks for itself. Both Nic and Will were very transparent with me.
We really enjoyed working with Will. We got an awesome car at a great price, no pressure, and a free tank of gas! We highly recommend you check them out for your next vehicle purchase!
Great quality use cars no pressure sales people friendly staff Ill give them 4 Stars
Great looking cars and great service. It was a very easy transaction and we had a great experience.
Just purchased a vehicle with Nic. Great service. The best car buying experience i have ever had. Highly recommend Integrity Autoplex to anyone looking for a great car or truck without all the hassle. Thanks again Nic
My wife took me to see a car she thought she would like to have for a 2nd fun car. While there Will, the no pressure salesman, was explaining how they operate thier business. My wife didnt care for the car but next to it was a used truck that I liked. I need one when I retire anyway. Long story short...we bought the pickup for me. Will and his auto sales group were great in the way they do business. I would highly recommend the people and thier professionalism. Integrity Autoplex was a fitting name.
Bought a 2011 yukon xl Denali today this place has variety and very clean automobiles worked with owner very straight forward had 2 things that bothered me so to make the sale agreed to take care alot of car lots dont care so could not be happier drove of lot with tank full of gas thanks Will and they actually save you some money by not charging bull processing fees thats 200 off the top
Fast, simple, and helpful !!
Nic really took his time to help us find the right car for our needs and budget. It wasn’t a high pressure used car mentality at this place. It’s a place that really values the relationship with customers!
Just bought a 2017 Dodge Journey from Integrity Autoplex had a great experience .Staff is friendly and professional, not pushy to make a sales. Honestly concerned that every vehicle is in top running condition.
Very friendly staff, and fast to get the deal taken care of:) def recommend to anyone who wants a great car team to work with:)
Good cars and will was great, a true no pressure salesman
This dealer will stand out to you from any others at you’ve ever dealt with. While I was only buying one of their cheaper cars, they still treated the purchase just as if it were the most expensive. They even throw in a free full tank of gas! Ask for Will !
Very positive experience! My husband and I just purchased a 2014 Grand Cherokee limited from Nic at Integrity. I have never been to a dealership where they welcomed you and made the car buying experience fun! We had been looking for a vehicle for a while now and had made appointments with other dealerships. Everyone of those appointments left us with a wasted day and wondering why we even bothered. I did not get that with Integrity. We knew the vehicle we wanted in and found it on car gurus. When I called, I spoke with Nic at Integrity and he answered all of my questions. Not only that but when we got to the dealership, the vehicle was pulled up and ready for a test drive. Nic met us outside and called us by name. He was always available to answer all of our questions by phone and text message. We will never buy vehicles anywhere else. The prices are great and there arent any hidden fees in the loan. Nic will treat you right if you are in the market for a vehicle.
Very clean lobby and friendly staff.
Great place awesome service
Very pleasant, very nice and no hassle. Overall a very good experience!
Nice salesman, nice cars.