Trey and Heather are very competent and friendly. It’s nice to deal locally with someone providing a great product and service. It’s really nice to be able to hear things again that I haven’t heard for a long time.
Love the people! Very helpful
Great staff! Very friendly and helpful. They went above and beyond to make sure I got what I needed.
I had a great experience, Trey and heather made my visit easy and answered all my questions. Very helpful and friendly!
I was on a road trip and the dome of my hearing aid fell off in my hotel sink and I couldn’t get it back. The lady that helped me was so sweet and understanding. Im so grateful good people still exist in the world. Thank you for your help on such short notice! I really appreciate you!
I love my miracle ear, I went to the miracle ear in Elko Nevada. Lorena is the nicest person she made me feel welcome and hearing aid was a good thing. Thanks for everything!
I love my Miracle-Ear hearing aids. The local staff was very informative, explaining my individual hearing loss. The process was so easy and affordable. They check me on a regular bases to make sure everything is still working properly. I would give the local staff 10 stars if I could.
People here are very knowledgeable and friendly.
I went into Miracle Ear in Elko, Nevada to check my hearing. After having one of the most thorough hearing tests, Lorena said that I did need hearing aids. Lorena then went over all the choices of hearing aids with me . She answered all my questions and was very informative about the Miracle Ear products. I decided to order my hearing aids from Miracle Ear. After receiving the hearing aids, Lorena was also very helpful in setting up the hearing aids. I am very happy with the service I received. These are my first hearing aids. It is sure great to hear again. Thank you.
I had some other hearing aids in the past but they were not only VERY uncomfortable but only seemed to make the garble louder. Since getting my new hearing aids from Lorena a whole new world has opened up for me. The adaptability of listening modes is great! If your spouse (wife) has been nagging you to get your ears checked DO IT! The friendly professional service is unmatched Id givem 6stars⭐⭐⭐⭐⭐⭐
Excellent hearing evaluation. The specialist took the time to explain the results and help me understand what I was dealing with. I am happy with my hearing aids, the way they fit in my ears and with the ability to hear things again. Super recommended
I have been wearing hearing aids for many years and this is by far the most professional and caring experience Ive ever encountered. Routine service issues are handled quickly and efficiently. In my quest for the best hearing possible, Lorena has been patient, diligent and creative.
I highly recommend this location to anyone that wants to hear better. The specialist did a great job with my hearing aids. Thank you so much for taking the time to help me
The facility is clean and the staff professional. Getting hearing aids can be stressful and overwhelming but this experience was not at all uncomfortable. My husband wanted to use this facility because they will assist with any technical issues, were very professional, thorough and will handle all the details. I even made an apt. for myself. Very knowledgeable!
Very professional staff,very acomadating,I will recommend miracle ear to friends and family. I was having issues with one of my hearing aids walked in without an appointment and the staff took the time to make sure my hearing aids were working properly before I left. I appreciate the professionalism of the staff and highly recommend if you need hearing aids you go see Lorena Smith and staff at miracle ear.
We had a great experience with Miracle Ear in Elko Nv. My husband was nervous about having his hearing checked and Lorena was so good about making us feel comfortable. It was like going to visit a friend rather than a check up! She was very friendly and informative. Lorena was able to put Tom at ease, answer all of his questions and fit him with a comfortable hearing aid. I would recommend our local Miracle Ear to anyone who is looking at needing hearing aids or just to have their hearing tested.We had tried on line hearing aids and the customer service was lacking on so many levels as well as the hearing aid itself!Lorena with Miracle Ear is the most professional, kind person to work with! Highly recommend!!!
Are easy to use and very comfortable. The personal service has been superior. The staff has been well trained and attentive. The initial hearing evaluation was more thorough than what had received in other places
Miracle-Ear is great! Lorena determines a diagnosis with care and expertise, prescribes a solution with empathy, and genuinely and firmly (essential for us stubborn types) encourages her patients. 5 stars arent enough! Oh, and the hearing aids are great, too!
I was very concerned about this whole process but they have made it easy for me to adjust to the new new. They’ve educated me, been patient with me and have tried their best to make this transition as smooth as possible. 100% recommend
I am very impressed with their technology and their customer service. The specialist here has taken the time to adjust my hearing aids to my liking and has made sure they sound and feel good in my ears. I highly recommend this place to all my family and friends
I had to re-schedule my appointments several times due to my work schedule and they were always quite understanding. After I received my hearing aids Lorena was willing to meet up with me after hours to do my adjustments. Really happy with my hearing aids and with their aftercare program.
Lorena is very professional, kind and encouraging. My husband has had hearing aids before, but never wore them because they were uncomfortable and did not work well. It is so nice that he has found someone willing to listen to him and help him find a pair of hearing aids that he actually wears. Lorena takes the time to help him when discomfort arises (the cone was too big). Have already started telling other people about Lorena at Miracle Ear in Elko. 😊
I am a first time hearing aid user and the people in this office have made this adjustment comfortable and easy for me. Not to say that Ive had issues with the hearing aids, but every time I need something because I forgot or simply because I dont know what Im doing they are willing to help. 5/5
The ladies at Elko Miracle Ear keep me informed of the many new things that go on with my hearing aids and the perks that come along with them. They are very kind, knowledgeable, and helpful. I really enjoy my visits to this office.
100% recommended. The medical attention was fantastic! Now, my granma can hear like an angel. Thank you forever Miracle- Ear Hearing Aid center! :)
Their hearing aids cost just as much as other places I checked out but the difference is the aftercare. i am happy I made the decision to visit this place the girls there are extremely kind to me and have taken the time to help me understand how to use the hearing aids. thank you
This is the best place in Elko for hearing health. Lorena is very knowledgeable and professional. In my line of work, I am exposed to a lot of loud noise, and over the years I have been tested by several different hearing specialists in town, and both the service and quality are WAY SUPERIOR at Miracle Ear. Don’t waste your time with anyone else!
I recently purchased their hearing aids and they are by far the best ones Ive worn. I wear a custom piece in one of my ears that was a little difficult to adjust at the beginning but the specialist took the time to fix and now it works great. If you think you need hearing aids, do yourself a favor and visit this location.
I want to commend the specialist, Lorena, at the Miracle-ear location in Elko. Her professional manner, friendliness and service oriented demeanor is the very best I have ever encountered in my many years of dealing with other hearing aid establishments. If there is anyone within 100 miles of this location needing help with their hearing, please visit this Miracle-ear location. You will not be disappointed.
The girls at this location did such an amazing job with my hearing exam. Highly recommended
Went with the small ones that go completely inside the ear. Very comfortable and I like that nobody can see them. Highly recommend this location
I am very satisfied with my purchase and with the service I received. They are very welcoming, accommodating and know their product. I wouldnt go anywhere else.
Very excited about the change in my life from my new Miracle-Ear... Lorena was a true blessing, very caring and professional. I definitely felt that she took the time to help me feel that she was truly concerned and not just another “patient”..I highly recommend!!!
I felt very welcomed from the moment I walked into this office, the appointment was a bit long but very thorough. My insurance didn’t cover anything but the girl there allowed me to finance my hearing aids😁
Great experience from start to finish! Their product is great, their customer service is outstanding. Wouldn’t go anywhere else
Really great service always quick and easy when scheduling appointments and even last minute appointments. Lorena is a great doctor and really know what you’ll need.
I had such wonderful experience working with the ladies at this Miracle-Ear location! I am very happy with their service and the willingness to work with me
Extremly knowledgeable and friendly. Did not try to up sell us. Always available to answer questions and HA adjustments. I would not go anyplace else. Thank you Lorena.
I had gone to a couple other places to check on hearing aids and I was always told I had spend $7000 on them. The girl at this location gave me a few more options and styles I didnt even know were available. I ended up spending the money and getting the most expensive ones, but I felt like I was the one that chose which ones to buy.
I loved the care and service we received here. Ryan and Lorena really helped me see what we needed. I also love how when traveling I can get help wherever we are. I will be recommending Miracle Ear to my family and friends
I just can’t say enough about Lorena Smith and her staff at Miracle Ear in Elko! Her manner was both professional and comforting as she talked me through the procedure and advised me on hearing protection products. I (as well as my ears!) thank her so much, I will be coming back to Lorena for anything I need in the future!!!
I didn’t go in to purchase hearing aids, but to order hearing protection for work and I am very pleased with the fit and quality of my pieces
They have always been so helpful in arranging appointments, making me feel welcome, and providing guidance to fit me with just the right hearing aid to improve my hearing loss. I recommend them highly!
Great costumer service. I had a great experience thanks to Lorena!! :)
Wonderful people that desire to be of service even when I had a small issue with my hearing piece and just went into the office, they made me feel good and fixed with a smile.
My boyfriend is thrilled with his new hearing aids! We are both very happy with them!
Very friendly and great customer service from the moment I walked in the door to the time I left. The hearing specialist is very helpful in answering all my questions and is very knowledgeable. Ill definitely be recommending these guys to all my friends and family.
I’m very happy with my purchase. They sound great and I get to adjust them myself as needed.
Best audiologist I’ve been to. The hearing exam was very thorough and informative.
The staff is friendly and explained to me what they were doing and the results in terms I could easily understand
I have had my hearing aids for about 8 months and am enjoying them while receiving excellent care. Very happy with Lorena and the rest of the staff
Best place in town to get your ears checked! I felt like I learned more in this appointment than ever before!
First place I’ve been to where they actually re-examine my ears on a yearly basis. Thanks
I’ve worn hearing aids in the past and this is by far the best experience I’ve ever had. They sound and feel great and I’m always treated with kindness and respect.
I went in only to talk to them about the newer hearing aid technology and walked out with brand new ears. Lorraina had me try some new ones durinf the appointment and i could hear better with them than with my old ones. i can hear birds again
Absolutely happy with my experience here. My hearing aids sound great and the people in this office have always taken the time to help me out.
Even though I didn’t end up needing hearing aids I feel like she did a pretty thorough test and was super nice to me. I will definitely go back there when the time comes for me to use hearing aids
Very friendly and knowledgeable staff, always willing to help and answer whatever questions or concerns I may have. Highly recommended
I love using the bluetooth with my hearing aids. No more yelling on the phone!
Thank you to lorena smith for doing a great job protecting my hearing with the exam she gave.
I am very pleased with the comfort, sound quality and performance of my hearing aids.
Great test! The people here are easy to work with and always eager to help!
Ive had hearing aids for about 4 months and I couldnt be happier. I will recommending Miracle Ear to my family and friends
I just wanted to thank the all the girls in this office for taking such great care of me and my ears. They got a customer for life
I got couple of hearing aids on the internet because they were less expensive but they were too loud and noisy, I finally went to miracle ear and got their hearing aids and they work great. If anyone out there is considering the ones on the internet, please save your money and get tested by a real professional, itll save you time and money
The staff are top notch professionals, know the product well, know issues that could come up and warn you in advance. Very pleased.
Lorena is kind and is always willing to help if I have a problem.
Very personable staff there and easy to work with
Went above and beyond for me, really care about their customers
Very friendly staff