I absolutely love this Starbucks. Kim and the morning crew are amazing they memorize my order they know its me just by my voice they always are quick no matter how long the line is Im not sitting there for more than 10 minutes I totally recommend this place theyre all so hard working and work during the entire shut down I think they all deserve a major raise!
This location has friendly staff but their cash registers havent been open for at least a month. You can only order using the app or by going through the drive through. We assumed it was one day. Not sure why it has continued for so long.
Only drive thru but friendly quick and eady
Staff was nice but it was a long wait for a mobile order of just one lemonade on a weekday morning around 11:30. The staff member did apologize for the wait as she handed me my drink, and the lemonade was good. However, this was my first 15+ minute wait for a single drink at any Starbucks and I put the mobile order in about 5 minutes before I arrived, so about 20 minutes total.
All items I wanted were surprisingly in stock. My hot chai could have been a little hotter, but it tasted good. The exit from the drive thru is kinda tight.
I love this location. Never had any issues with my orders. Plenty of seating. Quiet.
We have NEEDED a Starbucks in Cecil County for a long time, the ladies there never disappoint! Excellent coffee!
Great latte. Quick service at drive thru.
Timely efficient service in drive thru
They were awesome. Very helpful. Placed my order with the wrong store and they were still able to get my drinks for me with my receipt. Absolutely amazingly helpful
Im actually here right now and I just wanted to leave a review because I went through the drive through and the employee who greeted me was very nice and cheerful, asked me how I was doing and thanked me for asking her back, she was very helpful.
Great staff willing to help and Dangerously delicious drinks.
Drove all the way here for them to be closed. Hours of operation are NOT correct. Very disappointed to find a piece of paper taped to the speaker saying that they are not open during normal business hours.
Was delicious as always and very clean they were extremely busy but service was fast and friendly
Always great customer service
My fancy kids loves the cake pops and Frappuccino. The staff are friendly.
Frequently seems to be touching go with service and accuracy. I order and keep my fingers crossed. Even though they are to fix your drinks if theyre not right, it takes longer and my time is valuable as with anybodys. Quite a few times Ive received a condescending tone when my order is inaccurate. Or, I have been told that I need to wait longer to have my mobile order done. I order via mobile so that my order is accurate. I dont care if I have to wait in the drive through for it to be ready. I want it done and done right the first time. So, if I order just prior to pulling up to the drive-thru, is to ensure the accuracy of my order and diminish the need for back and forth with a card payment, particularly during this pandemic. I would appreciate it if all of Starbucks staff understood that I dont expect it to be ready when I pull up to the drive-thru speaker. Just make my order in the order behind the six people in front of me and Im happy.
This Starbucks has a tight parking lot. Map your approach if youve got a big truck. They were very busy, so somewhat slow at 8 am.
Very pleasant & clean. Good stuff there!
Most times the line moves pretty fast. I like that they have options for breakfast & lunch which helps me with my busy days at work.
Long long long line at the drive thru but worth the wait. Fraps and cake pops. On point.
Coffee for the elite with expendable income...not for me!
Wife would give it 5 stars never paying 5 bucks for a drink
Little pricey. Never been charged for sugar before lol.Im spoiled in DE anyway, no sales tax.
Fast and convenient service. Parking takes a little getting used to.
Very busy in the morning but food was good and that red drink is amazing
Staff is always so polite and just happy to interact with guests.
Prompt service. I havent been here enough to comment on individual employees, but the people Ive interacted with have been wonderful
To the point.. most of the staff is polite except for 1 big guy at the window that doesn’t speak or even acknowledge you are there. I am there almost everyday at different times and at least 50% of the time either my drinks are wrong in product or size or I am charged when my stars are supposed to be used instead. If it didn’t happen SO often, I wouldn’t complain. I will be going into Glasgow from now on.
Dont like their coffee and over priced
Very friendly staff and they are quick. They make good recommendations if you tell them what you are looking for in your coffee.
I go here about 3 times a week ! The staff is always super friendly ! Im a groomer so i always have my poodles with me in the car. We are always offered a pup cup. There are a few ladies that work early mornings that are always so helpful with drink choices and combinations . The Carmel Machiatto with Sweet Cream Cold Foam on top is my favorite! Its so refreshing to have a place where people seem genuinely up beat and happy ! So much better than the grunts, huhs and head shakes you get across the street.
Was fantastic when it opened... lately though, its been less than stellar with regard to service and consistency. Still a far cry better than the one over in Glasgow, DE... but, thats not a high bar to clear. Its a Starbucks... they serve expensive coffee... they just arent very good at it, nor do they care about that fact.If things improve, Id be happy to change my review...
If I say cold brew JUST on top. No cream why the hell would they put cream in my drink? I guess that’s what you get when you spend money with a liberal company. They can’t follow simple directions
Its Starbucks. You know the drill. Usually a good experience but every now and then you get some weird barista whos sweeping and doesnt wash his hands before making your drink.
I did get anything c as use they just yuck
Driving window and the cashier was courteous and kind and I love their caramel apple cider spice drink
Coffee excellent as always. Extremely friendly 😉 thank you for always being kind.
Great coffee experience as usual! No long wait and exceptional service!
Great store for buying coffee and add a little something to eat as well. I dont drink their coffee anymore cause I stand I cant stand crawling the walls. . However do in joy if you like it
So stop in today and place order while heading to work. Order large blondie with 4 sugars and creamer and 8 shots espresso and white chocolate mocha with carnel and whip cream. Charge 13 65. End up with hot chocolate with whipped cream and its small. Blondie and no creamer or espresso.Try say something and woman closed window. This is third time orders was screw up. Done i will go back wawa and pay 6 bucks for same thing. This place was good when first started but went down hill fast.
Great coffee
Love all the great workers
The whole Starbucks Experience is starting to fade a little, as I dont remember what I ordered - and each time I go - it seems like theres a new trendy drink that they are offering, instead of focusing on improving the quality of the existing drinks.
Amazing drinks
Love this place.
This is my first bad experience at this Starbucks. I had asked for a drink that I’ve seen a lot on tiktok but the girl started laughing at me and was very confused. She was laughing so hard she couldn’t get out her sentence. She then says that she doesn’t have it and that she can make me some thing similar. I say OK and when I drink it it taste like watery Dunkin’ Donuts coffee. I was very disappointed
I never complain about service but it took anhour yo make 8 customers drinks in the drive thru
I love coming to this Starbucks! The staff here is always friendly and courteous. A good majority of the staff know who I am when I come in, and are always happy to help. The environment is comfortable and the dining area is always clean. Would recommend anyone looking for their caffeine fix to drop on in and relax.
Real weird parking lot- drive through flow. Besides that- great drinks- made well every time so far. Really great staff 😀
Waited more than 30 minutes for a coffee. They only care about the drive through. No one even apologized about the wait. Absolutely ridiculous. Wouldn’t recommend this Starbucks to anyone!
Literally love Starbucks so I have nothing bad to say. Love the drinks, come here all the time. Only things I would say is that the drive through is very small and baristas put way too much ice in drinks.
Quick and friendly..so nice that they have a drive thru especially during this pandemic. Thanks for great service!!
They open and close when they feel like it. Gone there numerous times and have yet to open on time, or have closed early.
Very kind and friendly staff, the parking lot and drive up go around the whole building, and really best for small cars. If you have a big truck, park over toward the shopping center and walk.
Coffee from Antigua Guatemala. Notes of Bright Meyer lemon & cocoa nibs
The drive thru batista was lovely and made a pupcup extra special for my sweet girl.Thank you!
They are always very friendly and accommodating!
Over priced kid likes it i love her
I always get the same thing so I know immediately if its not made right. This location is always on point. The staff is super friendly as well. Id give 10 stars if I coul .
This Starbucks has a very nice interior. The service was the best that Ive had at almost any Starbucks. The drinks were made quickly and consistently with in Starbucks standards. I would definitely visit again and thank the staff for awesome service
Customer service is excellent, Julia the manager is awesome!
Their pumkin spicy latte is pretty goof
Very good customer service and management rocks
I love this place and the people are friendly
This place has nitro cold brew which is kind of hard to find in Starbucks it seems. Workers there were friendly and cheerful. It will become a regular stop for me.If you like my review, please click like.
Theyre good, but they seem to focus on mobile order first and then in-store orders second.
The service was very good and the store was nicely arranged and decorated. Only complaint: its a little hard to spot from the road... there is a street side sign for the pizza place in the same building, but no Starbucks sign. (just the sign on the building)
The staff here is amazing!!
Great customer service!!
Was not there just passed by it
Great staff
I was very dishearted about going thru drive thru to grab a cup of coffee and a green tea. I am there are people works and need ☕ to sustain overall health. I was very disatisified with the way that i was treated by the staff i wanted to reach out to coprate office. ho are working who do not have cars.
Awesome place to meet new people
Frappuccino was good. Young millennials were robot-like, but pleasant. Smiles and words other than, is there anything else? would be nice. Much love and respect.
Well the major thing is my order is never right and I don’t do custom drinks but also the guy in the drive through don’t really speak to you which is strange overall just a bad experience after the next I will wait in the line at the Glasgow location for the great customer service.
Very good but very expensive
Worst customer experience ever.Walked in a couple moments ago waited a good seven minutes to be acknowledged then someone walked in after me to be served!Will not be returning
Great coffee!! Very much love the fast and friendly service!
Caramel mocha frappuccino with caramel drizzle and fudge. Say no more dont even waste your time buying anything else its amazing lol.
Very friendly barista, made sure my drink was perfect and offered to add more syrup if I wanted!
The coffee was a little strong but their service was good in the store was nice and clean. I highly recommend it to anyone who like strong coffee
Its good for coffee
Always a great atmosphere and great staff usually I go in every Sat. and get the same thing and Kaci always takes my order and is super friendly and always pleasant. Great Job Starbucks Team!!!!
Mgr Julia is awesome @ 101 W Pulaski Hwy, Elkton, MD 21921 she always makes my matcha with no base just the way I like it. she has excellent intincts, and leadership skills. Ms Julia is definitely an asset to the corporation and as a stockholder I highly recommend her for a promotion or raise.
Not very good was out of one item went there for. Had to wait then ask for a simple coffee to get it after ten minutes
Clean, great seating and a friendly staff that always gets my order right
Sooo good get the Java chip frap
Solid cheesesteak
Great food and drinks!!
Ordered 2 strawberry frapp. Couldnt even drink them! Went through the drive through so didnt even notice until I was out of the parking lot. I LOVE these drinks and this was disgusting. So. Much. Syrup. The bottom was a big syrup blob and syrup was dripping down the sides. When I drank it it was straight strawberry syrup. Disgusting. I had to mix it myself. For $10.50 for 2 they need to make them right.
Chill vibes and enviroment. They have good customer care and good food and drinks
Very nice place. Stopped in on my way down to Ellicott City.
No indication that only open for drive through only. Waited 34 minutes in line.
Excellent! Great customer service, very friendly and make you feel very welcomed. They have a phenomenal selection of drinks and pastries and are welcome to suggesting you something if youre feeling indecisive. They have good coffee and always a safe bet to just get a hot cup of joe. Highly recommend gor the atmosphere and selection :)
They are always nice and happy
The staff is quick and nice.
Quick friendlyservice which is important to a coffee addict like me