I had a 9am appointment scheduled for this morning. I was assured it take only an hour which is important because I have another appointment at 11. I got there at 8:45 to assure I I wouldn’t be late for my 11 appointment. I sat in lobby for 15 minutes but was ignored. Finally someone asked why I was there and I was told it would take almost 90 minutes so I left. I’m calling Firestone to make an appointment there.

I always have a great experience when I go to Goodyear service center. They always treat me good they explain about Any issue I may have with my car and do first rate service on it . Ive been a customer for over 25 years and Ive gotten to know the guys there and I have the up most trust in them.Service Manager Mark Mathew is a great manager and has always done right by me. I would highly recommend this service center to anyone and I have recommended before to my friends !!

Easy to find on Gray St. in Elmira. Can be a little hard to get in for deliveries, but easy to leave after getting done! Friendly staff to give parts to when delivering.

Got my car serviced here and was greeted by Tony with professionalism. Mark, Shop Manager, took care of my concerns after I picked up my car promptly. Theyve earned a new customer out of me. Great service, great people.

I have been grateful every time for Mark, Tony, Hannah, and the whole GY team! It’s a good feeling knowing I can trust the people taking care of my cars-every time!

Great service. Tony was helpful and straightforward. They got the job done ahead of schedule.

Friendly place decent prices

Ive always had a great experience at this location when my vehicle needs repairs and they do a follow up call a week later to make sure there are no issues

Great service always very helpful. 👍

Very helpful in there on point they try their best to satisfy their customers

Friendly, great service.

I noticed a nail in my tire when washing my car. The tire was not leaking but I was nervous and wanted it fixed right away. I took it to Goodyear because I could walk to work from there, and several of my co-workers go there. The service was awesome! They had it done in the morning. I walked back over on my lunch to pick it up and was pleasantly surprised there was no charge! I will definitely go there again and recommend them to friends!

We set up an appointment for 1 and they took in a car before us. Told us that they would give us a bunch of stuff in this warranty, to get our money. Now that were ready to start getting the things they promised Us, its suddenly voided. My Husband is now stressed out about it, and our tire can blow at any time. We have two kids, we cant afford to lose my husband. Theyre just not helpful when honoring the stuff they say. Go to Mavis!!

I stopped in here on 10/19/19. It was a great experience. What a great team. They ALL get along well together which makes for an awesome workplace experience for employees and customers. I could rant, but I think this says enough.

Always pleased with the service! I’m constantly in & out of town and the managers here always get me scheduled and my vehicle promptly serviced. Refreshing to see a business still focused on customer service!

Great place.. nice people and good work

Very friendly and prompt Service. I Always try to take the company van here. Guys are good to work with, and always keep you informed of your repair status.

Knowledgeable staff, great prices. Quick service. Mark and Mark make a great team.

Excellent customer service, I took my car in to have mufflers installed on my car and for them to check my breaks, they finished in less than 2 hours and called me as soon as it was ready and the price felt more than fair for about 2 hours of work, they also called me about a week later to make sure I was happy with the result and that everything was working the way it should be. Thank you Tony and Mark for doing a great job and exceeding my expectations greatly!

Great service. Ive been to more than one Goodyear location. They never try to sell me anything I dont truly need.

This is my primary place for automobile service and tires. Staff are always friend, well informed, and helpful.

Stopped in for an inspection on my wifes car after working on it for a month to have it ready. Of course, they found something. The the control arm was bad, and the bushings were shot! $175 dollars for parts and labor. Ok, anything for my familys safety. But, I hopped under the car to check it out a day or two later, and the control arm had clearly never been changed. Classic scam shop. I advise anywhere else in Elmira but there.

Very attentive and helpful. Had a problem with my wheel lock, helped me to find a viable solution and guided me trough very thoroughly . The manager was a delight and epithemy of professionalism. Thank you guys. From now on you have mine and my daughters business.

Good prices, excellent service!

Always helpful very dependable an excellent costumer service

The Crew at the Elmira GoodYear genuinely care about customer satisfaction and do not base there quality of service on anything other then that.

Got free flat tire repair cant beat that

I have been bring my vehicles there for almost 2 yrs know and enjoy the work preformed, diagnosed a vechicle correctly and just not throwing parts to too try to fix the the issue. If they dont diagnosis correctly they make sure to find the problem and dont over charge you. I m even going to recommend my friends and family to start bring there vehicles there as well. Dont have too beleave what im saying find out for yourself seeing is beleaving is what I always say. So thank you Mark ( Service Manager) for the fine job you have done for me and my wife, just keep up the fine work you guys do and other people will see it to.

Steve and the crew at Goodyear have always dealt fairly and honestly with me. Work is done when they say it is done.

Fast and curteous service

Nice service

Had a flat and they fixed me up quick!

Awesome service always friendly and all ways happy to answer questions.

I was coming to the region for a vacation and got a flat tire on the highway. Fortunately I found this shop in the afternoon of the Saturday. They fixed it in less than 30min and did not charged me for repairing the flat tire, just as they do for local customers.

Great service

JUST SAVE YOUR MONEY AND TIME. GO SOMEWHERE ELSE!

Courteous, helpful people, great products!

Very courteous!

Awesome crew

Good service