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Mavis Discount Tire
1841 Hempstead Turnpike, Elmont, NY 11003, United States
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Mavis Discount Tire
Comments
Ta
Review №1

Charles the store manager and Rishi were awesome. Very pleasant. Charles patch my tire in no time. Ill definitely be going back

Cr
Review №2

I would recommend going to this location for anything your car needs. Staff members were very helpful and organized. They made sure my car was taken care of while performing all work in a timely manner. Great service and super satisfied with this store and the staff members.

Sc
Review №3

Thank you so much Chucky! Great service and really kind group of men here. I will be back!

Bu
Review №4

I got my wheel balancing done from here they were really goodd and the car is perfect now Thankyou!

Va
Review №5

Charles really gave his best discounts to me, thank you so much and i will return

Di
Review №6

Fantastic service. Sean, Eric and the entire staff are incredibly professional, efficient, and flawless at their work. I am certainly coming back because of them,

Da
Review №7

The guys took great care of me. Very informative of the services needed. I feel confident in bringing my car back for future services. Thank you!!

Re
Review №8

Great customer service and fast reliable work, excellent manager friendly and strict about COVID-19 guidelines, thank you I will recommend to all my friends and family

Sh
Review №9

Came in and got great service, thank you Charles and Eric, Ill be back for more service

Ed
Review №10

Charles was so great and accommodating! Definitely recommend this mavis for all your car needs!

Fa
Review №11

Charles and staff really took great care of me ❤️

LE
Review №12

An absolute discrace. I arrived 1030 for an 11am appt. At noon I had to leave for a 1230 appt. I was told the wait is over 2hour....90 minutes AFTER I arrived. Good luck with that store.....gonna try my luck elsewhere

Te
Review №13

Stopped by the Mavis Discount tire to get new tires. Was very impressed with the exceptional customer service that was provided by Nigel. Will highly recommend Mazis Discount tire in Elmont for all your car needs.

sh
Review №14

Charles was wonderful and very informative, I’ll be back to this location they really know their stuff.

Be
Review №15

In the 15 minutes I waited at the desk, not a single employee came around. I listened to the phone ring unanswered three separate times. And myself and at least one other customer just ended up leaving because there was nobody around. At 1:30 on a Wednesday afternoon. Terrible (nonexistent) service.

Jo
Review №16

Great Service! Nigel was a great help!

As
Review №17

Mavis is elmont is a wonderful location. These are very kind and intelligent gentlemen

Lo
Review №18

Love coming to this location Eric and staff helped me fix my car while on my lunch break

Jo
Review №19

Came here today for a tire after going to another location down the block and a competitor around the area this place was friendly and service was quick.. They also told me I needed brakes and showed me proof of it. If I had time I would have done it but I most say this place gets my 5 stars service even if I just got one tire today thank you... 👍👍

Wa
Review №20

That guy Charles/Chucky was really a big help and he treated my wife with the utmost respect.. I’ll be coming back here to see him for all my vehicles needs moving forward

Ka
Review №21

Came in and got my tire done in no time thank you again and see you soon Chucky

Je
Review №22

I love this place and Ill be back again thank you Charles

Pa
Review №23

If the owner is not on the property, your service may be suspect at best.The front desk has a lot to be desired.Appointments dont guarantee prompt service.A WALK-IN that is just ahead of you to the service desk will have you waiting [extra time to get your car looked at] although your 10 minutes early for you appointment.To the Manager:One of these three days [Tuesday, Wednesday, Thursday] should be an Appointment Only Morning.This policy (AOM) should be posted for all customers to see.No walk-ins that morning.

Fr
Review №24

These guys were awesome. Fix my tire in no time

Ma
Review №25

These guys helped my sister out in a timely manner

Ju
Review №26

The place in Elmont according to me is OK.Guys r fine.

Me
Review №27

Great place and Chucky really looked out for me and I will come back here again thank you

Sa
Review №28

Great experience. Everything was handled very quickly. I went from a call to just get a price quote to same day appointment and service. Eric was an absolute pleasure over the phone and in person. He handled everything, was very clear about pricing and even convinced me to get warranty on everything. This is the kind of person and service you want to be the front and face of your business. Thank you!

Wa
Review №29

Not going back there. I called 1/9 and was told to come in within 45 minutes. I went in as requested and was told to come back the following day as it was too busy, this after having waited for a half hour. But fine, I understand things get busy, appreciated the honesty that they might not get to my car. So I went back the following day, got there before 10am as informed... this time I waited till 11am before giving up. Wouldve gone back but I think Id rather go without tires at this point.

Am
Review №30

The employees are amazing and educated me on taking care of my car. Fast service: received both brakes done with the rotors, windshield wipers, oil change and inspection of my tire pressure all in a hour. Would highly recommend to get your services done.

Re
Review №31

Chuck and the guys were amazing and took care of me as always

Me
Review №32

I got an oil change for my 2016 Honda Pilot. They used full synthetic oil and charged $60. Every where else was charging at least $90. The oil change lasted 4 months before I received the maintenance required light. This was surprisingly lengthy since I had taken several long distance trips within this time frame. Theyre also a kids area with a large toy box filled with toys to keep the kids quiet while you wait. The employees are nice and work in a timely fashion.

FT
Review №33

Very quick and prompt service. The staff is very knowledgeable. Dylan did a great job with my car.

ny
Review №34

Thank you for all the help Charles

Al
Review №35

Chucky was great as always thank you for the great service as per usual

Al
Review №36

Came to this location from pep boys and I must say that Charles and Eric at this mavis location took great care of my car and treated me with the upmost respect… I will recommend these guys to everyone!

Ak
Review №37

Good service! I was in and out for an oil change in less than 30 minutes.

Ji
Review №38

Everytime I have an issue with my car, I take it to Mavis on Hempstead because I know Im putting my vehicle in good hands. They are always so kind and patient. The funny thing is, when I try to explain the issue of my vehicle and use gestures and sounds to explain, they somehow totally understand and then Im so relieved lol. They are very upfront about the amount of time it will take and how much itll run you so that you can be prepared. Theyve never over charged me and the manager Carl calls me to update me on my vehicle every step of the way. This team of auto professionals will always have my business because they are awesome in every way. My car is a 2010 and they have it running like new every time I leave their shop, Thank you guys.

Ra
Review №39

Came in with a flat tire and repaired it right away with no issues. Super friendly and affordable.

Ni
Review №40

Chucky got me in and out and he took care of me like he knew me for years, great guy and amazing staff at this location

Ka
Review №41

Dylan is one of the best tire technician’s I ever experienced at Mavis. The service I received was great. Fast and efficient .

Da
Review №42

Charles, Dylan and Eric always go above and beyond every visit. They all work with a HIGH level of professionalism, very informative and get my car ready to go in a timely manner!!Many Mavis’ tires in my area however this is the ONLY location I trust!

am
Review №43

Everytime I come in these guys always look out for me . Being a young black girl I feel safe bringing my car here knowing I won’t be taken advantage of.

Au
Review №44

Charles gets the job done, he’s very friendly, professional and great with the prices.. I implore you all to come to this location!! Still a pleasure

Ro
Review №45

Car runs better on turns handles bumps ok, wait to repair was a little long, price was good. Will return.

Ro
Review №46

Reasonable prices good place to go if you know what youre doing.I come here for oil change and things I check before.

Ta
Review №47

Charles and Eric’s customer service is outstanding they always look out for the betterment of the customer.

H
Review №48

I personally had a God sent visit to Mavis! I usually dont go to these kinds of spots for my car but this time I had no choice. Charls THE manager & Joe the mechanic where nothing but amazing & helpful to me. I highly recommend if you are looking for genuine treatment to go to this location ! Thank you gentlemen!

Pa
Review №49

I came here last minute, Charles took me right in and took care of me... thank you guys y’all are the best and I’ll always come back

An
Review №50

Eric and charles are wonderful gentlemen that help me fix my car

V.
Review №51

The manager Charles at the Elmont Mavis Tires leaves a lot to be desired when it comes to Customer Service. Four new tires were purchased for my Mercedes Benz C 240 after experiencing a flat. I arrived at the location with the spare tire on the car. Mavis took the spare tire off along with the specific lugs for the spare, but failed to return them to the car. The four new tires were put on using the lugs for those tires. This information was unknown to me until I experienced another flat tire several months later. Upon arrival of the AAA technician to my home to put on the spare, the proper lugs for the spare could not be located anywhere in the car. Aware that the last time the spare was used was at Mavis, I returned there to advise of the issue. The manager was not accepting of his responsibility, but advised he was willing to review his tapes from the date of my last visit. I advised I would be purchasing the needed lugs from Mercedes Benz and would be bring the bill to his location. I have called and returned to the location with the bill from Mercedes Benz for 26.06 for the purchase of the spare tire lugs on several occasions; without success. All of the required information was left for the manager, along with my contact information with no response.Upon my last visit to the location, the manager Charles was present but refused to come to the customer counter during my visit. He had another employee advise me that he was busy and would be with me when he could. After waiting 15 minutes and observing the manager doing nothing, I realized that he had no intention of coming to thecounter and I left the location. When the manger of an establishment refuses to even acknowledge the presence of a customer, it is definitely time to take your business elsewhere. This is my second incident with this manager. I do not know about the services at any other Mavis locations, but I know I would never enter the Elmont location ever again.

De
Review №52

Chucky and Eric thank you guys for taking me at the very last moment, you guys are truly the best

Ry
Review №53

Very fast and informative

Ay
Review №54

I read the reviews on here and honestly its nothing like some of the people on her said it is, I came into the shop and Chucky took great care of me and he was very professional and most of all he paid attention to my problems and saved me money! I will forever come back to this location.

Sh
Review №55

These guys always look out for me and I greatly appreciate it

Ch
Review №56

Love this place they always take care of me, thank you Charles and Eric!

Je
Review №57

Came in without an appointment and Jimmy and Eric took care of my issue quickly and efficiently. Definitely will be back.

Ny
Review №58

They got me right in 1,2,3 thank you Chucky and Marlon.

Je
Review №59

First time coming here and the service was great! Chucky told me everything I needed done without feeling as if I was getting scammed. They were super quick too, everything was done in about an hour. I will definitely be coming back for maintenance and recommending this mavis to friends.

IR
Review №60

Clean, associates well informed, service was handle according to my reservation time . I was pleased meaning had other errands to be completed.

Ta
Review №61

Chucky was very impressive and he took excellent care of my car

Sa
Review №62

Terrible they try to charge me for a job they never touched unprofessional 101

Li
Review №63

Good team good staff great work...

Bl
Review №64

Not much to say when everything run smoothly, overall great experience. Very clean waiting area, friendly staff and good communication. They understand your needs and execute well.

Lu
Review №65

Charles took great care of me and I will be back for my future business

Ra
Review №66

The guys got me in and out in no time… Thank you Charles and Eric!

Ta
Review №67

Charles and staff rock, thank you fellas!

By
Review №68

Awesome crew....never disappoint.Charles is the best.Please keep Charles at this location hes an asset to this facility.Thanks for your help.

Mo
Review №69

Love coming to this location. I fully understand why they are always busy . They take their time to make sure your problems are fixed before you leave

An
Review №70

Great service. I was in and out in 45 mins. Had rotors and pads replacement done. Price nice too🙏🏿

Al
Review №71

This place is so welcoming and very professional. Chucks was really great and very nice

Mi
Review №72

Charles and Eric treated me with respect and they took great care of my car

je
Review №73

These guys are the greatest.

Ri
Review №74

These folks provide wonderful service, no matter which location you are at.

al
Review №75

The gentleman were very professional & helpful. I had a great experience and would definitely be back at this location. Thanks to Chucky, Eric & Cliff.

As
Review №76

Went to this Elmont location and I must say the service was pretty good. As a woman sometimes I don’t understand information about cars. Chuck at the front desk was informative and very patient with me. My car was serviced quickly and efficiently. Employee Eric came out and explained the work that was done. I will definitely be returning for future needs.

De
Review №77

The service was excellent. The waiting period was as projected during our initial conversation and the price was good. The representatives were expert at their jobs and made me feel at ease. Good experience.

Bi
Review №78

Very Good’ Does Really Good Job & Good Customer Service

Da
Review №79

Jason was awefreakinsum i had gone to another mavis and it was horrible fd everything up brought it to elmont n jason helped fix what he could n realy cared great ! He is a service professional he is what made it good bigg thanks man!! Take care!!!

Js
Review №80

Chucky really got my car in and out without a hassle and I feel safe in my new brakes

Al
Review №81

Really bad experience at this place. They dont understand how important is peoples time.

La
Review №82

Charles is always helping us out, good guy great team I recommend this location

Mi
Review №83

Affordable and Great Service All The Time with Warranty . . .

da
Review №84

Nigel did an excellent job

Ge
Review №85

Free air when you need it.cant go wrong at mavis.i did buy tires here some time ago, and with the rebates offered the price was very competitive.

Ji
Review №86

Mavis in elmont always looks out for their customers

Kr
Review №87

Charles or Chuck Taylor because that man is an all star lol he really came through for me

Ha
Review №88

Went to the Elmont location and Chucks and Cliff literally helped me out in a great shift timely fashion... I recommend these guys to the world

Ra
Review №89

Very good staff and Charles really looked out for me and I will no longer be going to the jeep Dealership anymore thank you Chucky and Eric really good staff here

Gl
Review №90

Very nice employees, quick, clean and good price Pepboys wanted me wait for a tire 2 + hours This guys did it in less than 15 minutes ❤️ Thank you!!

Br
Review №91

Had a great experience! Both Clif and Charlie were extremely helpful and went out their way to make sure everything was all squared away with my vehicle. 🚗

as
Review №92

Amazing staff, great personalities here and very helpful with whatever you have to do with your car. They explain everything in detail.

A
Review №93

Good 👍

Cr
Review №94

Came in and got serviced fast and friendly

Al
Review №95

This is the worst Mavis Tire please don’t waste your time do not go to this store..

ch
Review №96

Id taken my car to Mavis a couple of weeks ago to get new tires.Charles helped me from start to finish with the process and gave me a great deal on a set of really good tires. They were fast, friendly, clean and professional. I had to bring my car back because I needed new shocks as well but they werent in stock, but once again Charles kept me informed as to when they would be ready. The service was fast and friendly once again. I will be taking my car back for oil changes now too! Great spot!

Ro
Review №97

Eric and staff looked out for me with my car and it feels like a brand new car

bl
Review №98

Great place for the community

Wa
Review №99

Excellence costumer service thank you mr. Cliff, great and fast service...

Al
Review №100

Chucky is a pretty good guy and he’s honest and fair

Information
36 Photos
100 Comments
4.2 Rating
  • Address:1841 Hempstead Turnpike, Elmont, NY 11003, United States
  • Site:https://mavistire.com/locations/elmont-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 516-307-3100
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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