They installed a new oil tank and removed the old tank. They were timely, professional, and knowledgeable. I shopped around A LOT and they were by far the best company in regards to price and integrity. Many other companies I had received quotes from lied about building codes and requirements. (I confirmed this was the city.) Would 10/10 recommend Harned!
Craig did a fantastic job and cleaned up afterwards as always. Hes fantastic.
Great service. Craig was prompt and courteous when he arrived. Was very clean and did a great job servicing my hot air furnace and took the time to answer some questions I had and explained what he performed. Excellent service, thank you Craig!
They great. We worked with Joe, multiple times to get quotes and multiple ones at that with different options. He is not pushy at all. Joe is great being upfront and honest about everything they do. The office staff is always friendly and willing to do what they can to accommodate schedules and make the service easy. During the install of our new oil tank, they were professional, they make sure it is done right. They also do not rush, I greatly appreciate this. We will continue to use Harned Durham for all out future heating and cooling needs.
These guys are the best around. Everything was handled extremely professional, they were a pleasure to work with. The actual work? Is amazing, everything is perfectly tightly in place, and home was extremely upgraded !!!
Great work as always, Harry installed a smart thermostat and troubleshot the installation with manufacturer to optimize the functions.
Great Place,Great Service, Office Staff is so nice and helpful, Henry & Mark gave me Heat AAA Shop all around
Jarred did a great job hooking up our new propane service. Eric did a great job preparing the site and installing the tanks. Jarred was very thorough explaining what he did and why. Took the extra moment to fully explain and to fully test our furnace and fireplace.
We had a pretty big job done through Harned Durham. We had two new air handlers installed, among other things. I would highly recommend Harned Durham. Everyone was very efficient, knowledgeable and professional, and also very courteous, from Joe who gave us our work estimates, to Jarred and Chase who did the majority of the work in our house. Jarred and Chase went out of their way to explain things to me and answer any questions. The work was done in a timely manner and we are quite happy with the results.
On time. Good work and explained things they were doing
How are you did an excellent job I thought and I would recommend him to anyone that would be interested
They were prompt and respectful. They fixed the ductless ac issue very quickly and at a reasonable price.
Top Notch Local Company that you can rely on! I really appreciate that I see the same technicians consistently... they know my systems, my house and my dogs.I have used Harned Durham for a few years now after switching from another regional company. They provide great value and quality and are extremely responsive when I have an emergency.I have used them for basic AC and boiler service on my old system and they have since replaced both of my systems.Most recently I switched my propane service to them after my previous supplier was purchased by a large national chain and service started to suffer. Again, they were prompt and professional.I am a tough customer and they come with my highest recommendation!
Was looking for an oil provider who did both oil delivery and service. Found this company on-line. Read the reviews and made the call. I have not been disappointed. Everyone I have had the opportunity to interact with has been very customer friendly, helpful and knowledgeable.Mark C came out to clean my boiler. It’s an older Dynatherm and he didn’t even flinch. Other companies I have engaged to clean my boiler have looked at it with dread and have even had to call in “specialists”. Prior to starting the cleaning, Mark took the time to make sure the heat was working in all the various zones - so I wouldn’t need to make a future service call. Turns out there were issues. He got that all straightened out and proceeded to clean the boiler. He patiently explained everything that needed to be done. Honestly, I always watch as technicians clean my boiler. He replaced filters I have never seen replaced before. He also took the time to tell me various things to watch - just in case they might need to be replaced.My entire experience with this company has been extremely positive.
Jarred our service tech was very professional. He called us when he was 15 minutes from our home to let us know that he was on his way. He was very neat with our repair and explained everything that he did. I would highly recommend Harned Durham Energy and their team to anyone who is need of heating and air conditioning services.
Quick professional services at excellent prices
Jarred was great. Very friendly, courteous, and professional. I feel so bad because our system did not have a lockout feature and we werent aware that you shouldnt prime it more than three times. Jarred had to deal with the result of that and he still maintained the demeanor he walked in with.
Craig was so wonderful. Not only was he helpful in answering all my questions, he has great customer service. Very friendly person. He did an excellent job cleaning and servicing my furnace. Cleaned up very nicely afterward also, which I greatly appreciate. I hope to have Craig again next year! I will be recommending him to my family and friends.
Harry showed up with another team member Alex who assisted him with the cleaning of our furnace.. He answered my questions regarding service. His team member finished up, and told me they would send a quote regarding a new oil tank. Both men were very cordial.
Joe, Chase and Jared were nothing but professional. Joe came to my house to look at my system issues and gave me some options, we made a decision the next day based on their professionalism and there knowledge of what we needed and the fact that they didnt try to sell me something I didnt need. Thanks guys, everything is COOL again at home
Always super friendly, they have always come out right away for any issue we have had. I would absolutely recommend using them!
Jarred showed up on time. He is very personable, very professional and one can see the pride he takes in his work. The work was done, the price fair and Jarred cleaned up after the job was completed. I would highly recommend him as anyones go to technician... and HDE as your fuel/service provider.
Chase was knowledgeable, courteous, efficient and very safety focused. He came to run gas lines for heaters in our sunroom and basement.We started by walking down the project then I offered suggestions of how I thought it could be done. He read the manuals for the heaters and showed me the manufacturer’s requirements for placement and proximity to surroundings but aside from those minor adjustments he did it exactly as we requested.He was professional and respectful around my wife and our 3 small children the whole time he was here and didn’t leave until all lines and connections were leak tested, both heaters were on and my wife and I were both comfortable with their operation.He then explained the bill in detail and went on his way.It was a very pleasant service call and we wholeheartedly recommended Chase and Harned Durham to anyone who asks.Thank you!
Service representative was friendly and thorough. Arrived promptly at scheduled time.
Jarred C, an extremely capable, knowledgable, polite technician from Harned Durham Energy showed up a little early. He questioned any problems or situations that needed attention and started to do the furnace maintenance. I am very impressed with his service and with Harned Durham overall.
A crew from Harned Durham removed our old heat pump and oil boiler replacing them with a new gas furnace and heat pump. They were prompt, very professional, personable, and efficient. They used drop cloths for entry and exit to the house and cleaned up everything. They did a good job communicating what they were doing and met all our expectations. Highly recommend them for any future HVAC work.
Technician showed up on time! Very professional! Did maintenance within the timeframe!
Jarred not only did his job well, he was courteous, he left the area where he put the tank cleaner and neater than he found it, and he communicated well with us as the customer. Couldnt be more pleased with his service.
The Bryant central A/C installed around mid-April 2019 was a replacement for a 30 year old Kenmore still in excellent condition but very noisy. Jared and his assistant whose name I unfortunately forgot were very professional, extremely efficient and very courteous. We had to wait until May 2nd, a warm day (83F), to test the newly installed system. The unit is so quiet we are not even aware that it is operating and provided a comfortable 72F in a record time. We are most appreciative for the superb job done by Harned Durham Energy’s competent technical team. Highly recommend!
Jarred was fantastic. Fast and didnt disrupt the work I was doing just a room away. Very knowledgeable and friendly.
Used them over the past 2-years for Furnace / AC service, oil delivery, installation of a new / much more modern thermostat (to control both AC and Heat together), and fixed a broken oil tank gauge (so I dont have to use a wooden stick anymore).Service has been excellent, staff is friendly and helpful, Im 101% happy with Harned Durham!
Harry E. from Harned Durham performed the yearly service on my oil furnace. He is a professional very knowledgeable in the maintenance operation and performance efficiency of oil heating systems. Very helpful and courteous. Excellent service.
My mini split was serviced today (10-1-19) by Jarred. He is a great young man with great knowledge and ability about my equipment. He diagnosed and fixed my problem expeditiously. I will only request Jarred for my service from Harned-Durham from now on. He is a great credit to Harned- Durham.
Jarred came today to check and provide any needed maintenance to the mini-splits and boiler. He was courteous, friendly, and efficient. I especially liked that he explained what was done. I recommend this company and Jarred.
Craig arrived promptly as promised (as always) Work was performed thoroughly and all questions were answered. Harned Durham is an all around excellent company! Every contact we have had over the years have stood out in terms of pleasant, helpful staff.
This gentleman was absolutely the best. Very knowledgeable, showed me things to keep an eye out, informed me of a chimney flue liner issue that I am very grateful for and was able to clarify additional information while I had the Chimney Repair company on the line. Very professional and friendly. Even my dogs liked him!
Jarred did a great job. He was professional, courteous, and detailed oriented. I will certainly request him on the mext servce visit.Thank you!
Jarred did an outstanding job completing the installation of a mini-split unit for my woodshop. Very polite, knowledgeable, neat and precise in his workmanship.
Needed anew furnace. They don’t break in the summer. Harned Durham arranged for a replacement THE NEXT DAY. Very professional from beginning to end
Price was right and delivery was quick!
We love Harned Durham. They are local, professional and have great customer service. We have a home warranty company but they’re terrible and when our furnace went out on a very cold week we knew HD would get us quick results. They did—Craig was friendly, knowledgeable, and not only fixed us up as quickly as possible (our furnace is old and one part had to be ordered next-day) but worked with us on an early return time for the next day even tho neither of us would be home in the morning. Absolutely recommend!
Great service. Staff was professional and explained everything they were doing. Completed the job quickly and efficiently.
Chase and his team were very efficient, clean and courteous! They knew what they were doing and did a great job.
Thorough and professional performance of service on both heating and air conditioning systems
I truly appreciated the office support on helping me with my service call and the service technician Harrys professionalism while at my home. I look forward to working with Harned Durham on replacing my HVAC system in the near future.
Jarred is very thorough and professional. He obviously takes pride in his work.
Needed a new hot water heater and HVAC unit. They came in with tarps to keep the house clean. Did great work. The installers were friendly and polite. Had great response with the sales rep. I cannot think of one thing I would change.
Jared was competent and helpful. Thanks
Jarred showed up on a Sunday afternoon responding to our need for emergency service. Extremely personable and friendly. Altho young, turns out he’s also very knowledgeable. Proceeded to explain oil burner issue and repair. All oil spillage was cleaned and deodorized. Was done and out in an hour. Very pleased with Harned Durham’s response time and especially Jarred.
I am very happy with Harned Durham and the technician Craig. The company is great with any issues that I need to report with my HVAC system, questions about my account, etc. Service is excellent. Craig is always on time within the window provided; answers my questions and concerns; is personable and efficient.
Polite, took much time to clean and service furnace. I’m very happy with Harned Durham’s service and help.
Thank you to Jarred who came out today to service my furnace. He went above and beyond. He serviced items that have been neglected by others who serviced my furnace in the past. He is very knowledgeable and took his time. Thank you !!!
Jamin and Chase worked diligently for two days doing the installation of a new oil burner, air conditioner and oil tank. They were methodical and cleaned up as they worked and when finished the whole job was impressive. I have been a customer of Harned Durham for 52 years and have never been dissatisfied with any of their work.
Quick and efficient.
TONY B VERY PROFESSIONAL GOOD SERVICE MAN. I KNOW I AM A RETIRED HVAC CONTRACTOR.
These two guys Jamin and Chase were very professional. I would highly recommend them. Joe is great in management, just an all around solid company.
Water heater died and they were out the next morning to get me a quote for a new one and installed it one day later. Jamin did a great job on the installation and even helped with another little problem that he wasnt there for. Joe also helped when my air conditioner died and I expect to call them for all my other HVAC and plumbing installations.
New Energy Kinetics boiler purchase and installation was a positive experience from beginning to end.Knowledgeable product presentation, fast competitive quotation and very professional installation by Jamin and crew. These two guys were punctual curteous craftsmen, kept a clean workplace and completed the project much faster than I anticipated.I highly recommend Harned Durham.
Always a pleasure to have Craig clean our boiler. He is very knowledgeable and professional.
Fabulous customer service! When our central AC unit literally burst and spewed freon gas and oil on a Saturday evening, they were johnny on the spot. A service technician came out on that Saturday evening for an initial assessment. And by Monday afternoon, another service technician arrived to provide a full assessment and a quote to replace the unit. The best part was that since they were not available for another week to complete the work due to other commitments, they installed portable window units in all of our bedrooms, at no additional charge. This made a huge difference for my family! The installation when well, the staff was courteous, and you would not have known they were here as they left no trace, except a cool house! Thank you to Mark, Joe, Jamin and the rest of the crew who worked hard to bring the chill back.
Excellent service. Arrived when expected and completed AC and heat servicing. Clean, professional, and no disruption or inconvenience to us. Great job
Very knowledgeable tech, also friendly, have used him several times each time very satisfied with work.
It was a wonderful experience working with Team Jamin. They arrived at our home on time. Team Jamin was prompt, accurate, informative and cleaned up after they finished. Thank you for a great job!
Craig M. is a friendly, professional technician who provides efficient, excellent service. My home has been well-served by Harned Durham since 1960.
Friendly technician, very helpful and straight forward. Came out quickly.
I am generally a DIY guy, but when it comes to a boiler hot water heating system I wisely chose to seek the help of a professional service provider which was Harned Durham Energy, their rep tech, Harry, was
Mr. graig was very polite and knew his stuff about the antigue equipment that is in my basement which I call my furnace
When we had an issue with our HVAC system, Harned Durham came out quickly and repaired the system without trying to upsell. They were professional, knowledgeable and great to deal with. Highly recommend.
Very professional and courteous. Provide thorough service.
Harry E. did a great job, was professional and courteous. Weve used Harned Durham for many years and will continue to.
Wed like to sincerely thank Joe, Jamin, Cody, and Chase for everything they did for us. When we decided to convert from oil to gas, we researched several companies in our area with comparable services. We went online and saw Harned Durham had received many stellar reviews. People we know spoke very highly of them as well.When Joe came over for the initial consultation, we were extremely impressed with his professionalism and integrity. He thoroughly explained every detail about converting to gas. He advised us which system would be the most efficient and financially prudent one for our house. He also explained the possible issues that could arise because we own a ninety year old home.We did have two minor issues, one electrical and one water flow related, due to the conversion. We called Joe and he took care of the issues in a very prompt and professional manner. The installers, Jamin, Cody, and Chase worked really well together. They were hard working, conscientious, and courteous!Jamin was the lead man and it was very obvious that his leadership skills are second to none! We couldnt be any happier about choosing Harned Durham for our conversion. We would highly recommend them to anyone without any reservation!
Jamin and the rest of his crew at HD did a great job installing my new gas furnace and water heater. They showed up on time and were very respectful of my home and property. Joe also did a thorough job of explaining his quote and doing a second walk through prior to the installation to make sure we were on the same page and to answer any questions I had. I’m a new customer, but from the few interactions I’ve had with Joe and the rest of the folks at HD I look forward to being a customer of theirs for many years to come.
They showed up on time. Worked hard all day and were professional. Harry really knows his hvac.
Very pleasant experience and professional people.
Very professional, extremely friendly. I would highly recommend Harned Durham to friends or family.
Service technician was professional, courteous, and demonstrated expertise in his work and in answering my questions.
A great family owned company that I have used for over 20 years.
We used Harned Durham Energy again to replace some of our HVAC equipment (heating system and 2nd air conditioning unit), it was a pleasant, no stress experience!!! From the beginning talking to the svc manager Joe who explained the units in detail and answered all our questions and concerns to having Jamin and Chase in our home to install the equipment....couldnt ask for a more professional team. THANK YOU.
Jamin & crew did a great job installing my new AC! I have been a customer of HD for 6+ years. All staff is very professional and exhibit expansive knowledge of their products. I feel comfortable having them work in my home and recommend them for your HVAC needs!
Technician arrived within 2 hours of my service call & fixed my very old gas furnace that would not turn on. Competitor had me waiting 1 week with no heat! Finally came, technician told me he didnt have part and could not told me when part would be available. So glad I saw Harned Durhams billboard on Susquehanna St! Thank you Harry!
Friendly people, great service, good work, at reasonable prices.
The service team at our install were very professional, on time and a pleasure to have in our home. We look forward to using Harned Durham Energy for all our future HVAC needs!!
Service was very professional, on time and highly recommended.
We have worked with harned durham for many years.an oil furnace, fujitsu electric heat, instant hot water wall mount two geo thermal installations., and two whole house generators. they are very reliable, courteous, creative and capable. i would highly recommend them.
Very efficient and professional. Just with I could of bought the higher service package and been done for a year.
Very courteous and professional!
Professional, polite, and quality service.
On time, excellent prices, knowledgeable staff and techs. what more could you want?
Always professional and honest.
After the tune up, my oil furnace its consuming much more oil than before...they install smaller nozzle than the manufacturers burner recommended settings and after that .. changing to original nozzle, but my furnace its consuming a lot anyways...im was looking to make fuel economy and i get the inverse....very disappointed...make yourself a favor....look for a serius oil company!!!!
They are very professional.They work with their clients
Pacific Pride fueling station for fleet vehiclea
Excellent job!!
Great service, awesome
Theyre greeeeeat!