Just talked with Beth on the phone and met up at office, very clean place and very pleasant to talk with her.
I was charged 50% of my months rental when I canceled before my start date. I made my first payment a week in advance. Then realized I didnt need a unit a couple days later. So be aware try not to book your service until the day you use it. I made the mistake of making a payment in advanced of my start date. I will not refer East Penn Storage for only a 50% refund when i never stepped into the unit.
We rented the storage unit here for my mother as well as a truck to help her move. I found the entire process to be fast friendly and efficient. I feel the grounds are well-maintained and clean. I get the feeling of safety for our belongings we have stored there.
Beth, who works in the office, is wonderful! I ran into some financial problems, having trouble making mo. payments for my storage unit and they were willing to work with me until I got caught up. Thanks guys! Very much appreciated!
Excellent facilities, all clean and well maintained, great customer service. Loved it! Highly recommend this storage!
Very nice
I like their price and security
Was ok. I used them for 3 months when I sold my house before I bought a new house, they were handy
They are a great place to satisfy your U-haul and storage needs
Nice and courteous workers always there to assist with any needs
Great person to deal with thanks
Easy to navigate through, great staff, lots of room in the units
Ive been an off an on customer with East Penn self storage for afew years now. Started with a 5×10now in a 10×10. The back fence right against the turnpike is totally lacking... Other then that my experience was uneventful.
Overpriced and just not worth it.
Cheap and very friendly
Good storage
Just ok