Bought a new home and was looking to have hardwood floor stain matched to a sample. On the phone my husband was told bring in the sample we will see what we can do. I took the sample in and one of the men working said multiple times i need a sample of the wood all he kept saying, I explained that wasnt really possible since the home was built in 1964 and we couldnt just tear up the floor. They finally agreed to get a piece of wood to help with a color and we went back and picked it up. We were told the color could be changed if needed. We tested the color and didnt like it so like we were told the color could be changed. When my husband asked them to lighten it Mike just continued to say we need a sample also blamed the color on the application process saying the contractor sanded too hard or the grit was to high. Regardless my husband ended up walking out because he was incredibly frustrated with the lack of care/professionalism. He also asked Mike three times if he could have the can of stain back that we had already paid for and he just stood there starring at him, another employee came over and said sure let me get it for you. Then I called and Mike explained to me he told my husband he could add white to the stain....which he in fact DID NOT tell my husband. The entire process was a mess start to finish and we have now spent 80 dollars on a can of stain we will not use. We tried to shop small and stay local....Just a very unpleasant experience for us. I wish others better luck.
Great paint store. An overwhelming selection. I got exactly what I needed. Good paint isn’t cheap but the staff was helpful.
Best paint store ever. Knowledgeable and friendly staff. Have been buying paint and supplies there for 20 years. Definitely recommend.
Excellent quality Benjamin Moore paint. Consistent professional and friendly service.
Great place to get paint the staff known what you need in 🎨
I wish I could give you 10 stars. You guys are fabulous, helpful and great, great customer service. Keep it up.
This is our go to paint/stain store. Good products and exceptional help.You cant go wrong! They know what theyre doing.
First time in in years. So very helpful picking a paint color as well as giving advice on a refinishing project. Ill certainly return! Great customer care.
This place has everything you can think of for painting, and surface restoration. The staff is knowledgeable,courteous, and willing to help everyone from the novice to professionals.
I highly recommend Buss Paint to my friends and family and anyone that is in need of painting their house, business or apartment complex. All the staff members are all very professional including the sales rep Bill and they are all very nice and prompt to take your orders and deliver on time Randy Is very nice and professional most of the time he takes my orders over the phone.. I have never had any issues Every time I order paint I get it delivered the same day even the delivery tech is very nice and very professional. I love buss paint I would not change them for no other company. if there was more than 5 stars to highlight I would give them 10 stars.
We found that Buss was a Hunter Douglas shade distributor. Their knowledge of the product sold us. We purchased motorized programmable shades for the family room and breakfast area. The installation was outstanding and we could not be happier! Right now they open at Sunrise and close at Sunset with so many options we will explore.
These guys are great they know exactly what I wanted and had me in-and-out real fast. Real nice too.
Fast friendly service they have everything you need for do it yourself painting projects at reasonable prices
Always helpful employees. Old school small hardware type feel vs the Box stores.
Very knowledgeable staff great place to shop
Wonderful experience with Randy from Buss Paints. He installed two specialty blinds in my home. His work was impeccable-beat, attention to detail. I would recommend Buss Paints and their employees.
Been dealing with these guys for about 12 years and I would never go anywhere else if I needed professional and honest advice on what to use and how to do painting/staining right. I know Ive saved time and money over the years thanks to their knowledge.Unfortunately they cant come to your home and do the job for you so the execution part is up to you, but going to Buss ensures you have the right paints for the job!!Keep up the great work guys!
They are the best at color and sheen matching and very knowledgeable about paints and wall coverings. Ive always found them helpful. Sometimes you have to wait a bit for service, but thats because they take the time to help people thoroughly.
These guys know what they are talking about when it comes to paint. They have very reasonable prices and will spend an endless amount of time helping you pick the right product. They also tell it like it is, and let you know what they think of your choices. They have an on-site interior decorator that can also help you choose colors and finishes. Great place and the only one ill buy paint.
Sells high-end paints which is a good quality. But one particular salesman is very rude when answering questions. Dont know his name. He should be reminded he is in the sales business and should be expected to answer questions about paints and painting supplies. Its really not that difficult.
Local, knowledgeable and helpful.
Extremely knowledgeable. If you need any coating question answered, this is the place to go. They carry the best paints too.
Great people period
The staff is great. The C2 paint line is beautiful. Great saturation of color.
They have a lot of paint but not a lot of little things like little touch up brushes
We were able to get custom blended stain to match cabinets. I love this place.
Buss sells high quality paint and paint supplies. The staff is helpful, knowledgeable, and friendly. They answered all of our questions and also gave us good advice on painting techniques.
Best paint store. Knowledgeable s gr staff.
Quality supplies good service.
A good place to shop. People are very friendly and helpful.
The service is second to none, very polite and extremely helpful. The employees are very knowledgeable about their products
Knowledgeable and can custom mix stains
Always quality service very knowledgeable staff
The best place for paint in the Lehigh Valley!
This is my go-to place for paint and finishing products. These folks are very knowledgeable and have helped me with some really tricky color matches.
Good products great people who are knowledgeable
Very helpful and friendly staff
Best place in the valley to get paid.
Best paint store in the area.
Great variety and staff is always helpful
Friendly service!!
These people know their paint
Courteous, professional, and EXTREMELY knowledgable.
They are so helpful!
Good customer service