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Flint Hills Lanes
1519 W 6th Ave, Emporia, KS 66801, United States
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Flint Hills Lanes
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Re
Review №1

We went bowling on Halloween. We were under the impression that there would be social distancing since we didn’t have to wear a mask once we arrived at our lane. When we arrived the employees were not wearing their mask, two had them on but around their chin and one didn’t even have one in sight. We payed, for our shoes and realized they had put us directly next to a huge group of people when the whole entire bowling alley was empty. As a group we realized what happened and nicely went up there and expressed that we don’t feel safe being that close to a group of strangers not wearing mask. We politely asked if we could move to the other side of the building (once again, it was just our small group and the other group who was originally there). The girl rudely told us (all while wearing no mask) that the lanes are just gonna fill up anyway so there’s no point. Her temper began to grow, we were very uncomfortable and should’ve asked for our money back immediately. She stormed off throwing a fit while the other girl moved us one lane down from the other group. We start bowling and within minutes they had purposefully put another group right in between us. We bowled one game and left because every time we turned around, the girl was still complains about us and would be staring at us. When we left, there was three grouped there all placed next to each other. I understand everybody can have their own opinions on mask, but when we simply ask to be moved a few lanes down where nobody is at, that should be respected so we felt safe. They had terrible customer service the whole time we were there, we definitely will not be going back to this bowling alley after this experience and being treated so poorly by a teenage girl.

up
Review №2

Gave one star because 0 was not a option. Staff was rude with no sense of humor. To top it off lanes were dry as a pepper fart. No oil anywhere on lanes. The lanes were the dirtiest I have ever seen. There was trash on the floor and it was a dirty environment all around. I attached pictures of my ball below for reference.

Sa
Review №3

Bad service. We were left waiting for balls that would get stuck and then our time ran out and we didnt even get to finish 2 games.

An
Review №4

Older property that could use a little TLC, but the sign on the door said new owners, so I am sure that is in the works. Friendly and helpful workers, nice snack bar, lanes in good working order. My group had a fun time!

An
Review №5

I called about a month a head to get details for having my Christmas party here. Originally I told the manager that I spoke with that there would be around 30 to 35 people attending. I was told that I would only be charged the $14 a person for the 2 hours that we were there for the people that were bowling. Then the day before my event I received a call asking for a confirmation that I was still doing my party and for a head count on how many would be attending. I told him the head count. There was no question of how many of the 25 would be actually bowling nor was there an explanation of if I reserved for 25 people and only 12 people bowled that i was still going to be charged for 25 people bowling. I had a total of 18 people attend the party and 12 of the 18 actually bowled but I was still charged for 25 people bowling. When I called the manager and I told him that I was miss informed on how I was going to be charged all he said was he was sorry that I wasnt explained on how that worked properly but I still was stuck paying for an amount of people not only were not in attendance but for an amount that didnt even bowl. Being in retail this is not how you treat people, this is just taking advantage of a small business that was just trying to give her employees some fun for their hard work.

Pe
Review №6

We had a great experience here on a week day. Were enjoying my son’s first day of summer break. The lunch and bowl special was terrific! What an excellent value! The center was clean and the staff was friendly. The lanes were in great shape! Made for some great practice for the KC Corporate Challenge I’m participating in next month. Definitely recommend FH Lanes for your bowling entertainment hot spot!

Au
Review №7

Cyber bowling is really fun, but I wish they had a water fountain.

LA
Review №8

I like this place and they added new tvs where you can see your score so thats new and thats all I have to say so..... have a good day:)

El
Review №9

A couple of weeks ago Dalton assessed/serviced an issue with the score input board and handled it great!!! Along with the things that have turned around for the better here, from Management to customer service. Theyre doing a fantastic job; plenty of lanes, the new screens, food, facelift, people having a great time shows and the cleanliness as well!! Thank you Mark and great job guys, keep up the amazing work!! Looking forward to Regional Bowling this upcoming Saturday!!! Lets get ready to go Bowl!!!! 🎳

Co
Review №10

Nice place. The new owners are updating things nicely. The lanes were in good shape and the kids had a great time at the arcade which has plenty of action games like Dirty Drivin..they loved that thing!!

Mi
Review №11

The machines in the back took a chunk out of my BRAND NEW BALL, when it was brought to the employees attention she wouldnt even alert the owners or mechanics to the problem, let alone offer any consolation or solution to the problem! Her response was its under new ownership, so theyre working out the quirks What a cop out! Theyve owned it well over 6months, plenty of time to fix such a huge problem!

Ju
Review №12

Great PlaceThis bowling alley is wonderful. It has plenty of lanes and offers great food and drinks. Has some arcade games and an air hockey table. Very affordable and enjoyable.

Si
Review №13

Awesome experience we went there last weekend and the staff was so polite and attentive to our needs. I rate them 20 out of 10. Thank you Flint Hills Lanes for making my party a little more special!!!!!

Le
Review №14

Pretty great, nice place. Lots of events throughout the week, including Ladies Night (free bowling for girls 18+ with ID after 10) on Fridays.

Da
Review №15

Nice friendly staff they have good food and good clean lanes they have really good reasonable rates

Br
Review №16

I was not impressed with an employee that was rude to our party. If you cant be conciderate to children, perhaps you could find somewhere you dont have to work with kids?

Go
Review №17

Under new ownership. New arcade games for the kiddies...pretty nice!

Ro
Review №18

Friendly people, needs some updates but overall a fun place

ZO
Review №19

Been there 3 times and never open

Ca
Review №20

Great for family outings

Mi
Review №21

Fun with my nephew

Au
Review №22

Tons of fun

Je
Review №23

Like it

Information
22 Photos
23 Comments
3.6 Rating
  • Address:1519 W 6th Ave, Emporia, KS 66801, United States
  • Site:https://flinthillslanes.com/
  • Phone:+1 620-343-2695
Categories
  • Bowling supply shop
  • Bar & grill
  • Bowling club
  • Bowling alley
  • Recreation center
  • Video arcade
  • Youth center
Working hours
  • Monday:Closed
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–11PM
  • Saturday:12–11PM
  • Sunday:12–9PM
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Food:Yes
Amenities
  • Wi-Fi:Yes
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