Ive been buying high-end watches for over 20 years and The Timepiece Collection is by far the best authorized dealer I have ever done business with.Jorge was very professional and went out of his way to make sure I was selecting the right watch for me. He even sent me a 4K video of the watch on his wrist to help me decide.Thank you Jorge for making the transaction very smooth! You have gained a customer for life!
The Timepiece Collection is a wonderful, warm and welcoming shop. Weather you’re interested in your first luxury watch or a full blown watch enthusiast, you will find a friendly and knowledgeable staff to help you find your next timepiece. I was greeted and helped by Jorge who nothing short of excellent. He was extremely knowledgeable about the brands he handled and presented. His conversation was engaging and fun with no sale pitch pressure. In the end, I wound up leaving with a watch that really spoke to me and Jorge did everything he could to make sure I was comfortable with the purchase. The timepiece fund has found a long term customer in me and I highly recommend you go check them out if you’re in the market for a new luxury watch.
What an absolutely amazing experience I had here! Entering the store is like a kid entering a candy store for any watch enthusiast. What an amazing collection of brands and timepieces. Jorge was exceptional in helping me out with my selection and was very knowledgeable about the products he was selling. He made me feel very welcome and took good care of me in the store. I had been eyeing a speedmaster for quite some time and they made all my dreams come true. Will definitely be back for my next watch purchase!
Strongly recommend this place for anyone whos looking to buy a watch! The staff is friendly and they helped me pick what really suit me and followed up to make sure everything is great after my purchase. If you are looking, give them a call or fill out the online request form, they will help you out with top quality service!
I could not be happier with my experience with the Timepiece Collection. Jorge was very helpful and friendly when picking out a watch. Although they did not have the one I wanted in the store, he made the ordering process very easy. He even noticed and communicated a defect in the strap and had another one shipped quickly. The communication was great throughout the process and I will definitely be shopping with them again!
Great experience on a fully remote transaction with Jorge. This was my first time purchasing a piece without doing so in person, and he made me feel comfortable and the kept the process simple. Great, friendly, communication and excellent service. I am very happy to have purchased from them and will not hesitate to do so again in the future.
Great selection of brands and models. Jorge was very friendly and knowledgeable. I was deciding between several different watches, requiring 3 phone calls and 2 visits, but throughout the whole process Jorge was extremely helpful and gave me lots of honest feedback to help me with my purchase. Im looking forward to returning for my next purchase or service in the future.
Jorge is a rockstar!!! This is my second purchase from Him at The Time Piece Collection and each time he did not disappoint. Jorge is in charge of the Hublots there and it was time for me to add another beautiful piece to my collection . I reached out to him and even though he was currently on vacation he still got back to me right away to help me and assist with getting me the perfect watch to add to my collection . I could not have done it without him and the customer service he displayed is nothing short of perfection . I will forever be a customer of the time piece collection and by all means be sure to pay Jorge a visit for any Hublot needs !
I brought my Brietling watch here to be repaired. Previous place I had gone to, stripped one of the screw heads from a bracelet link. First of, I received great service. The lady that helped me was very professional and knowledgeable about the watch. I waited while the repair was being made and within 5 minutes the job was done. I would highly recommend!
Amazing experience!!Jorge made the shopping a breeze and talked through all the options we had, and the whole store’s selection. A great experience with Jorge—he was patient, and wanted to truly understand our desires before recommending anything. Would highly recommend going in to visit Jorge for any of your timepiece needs!!!
Excellent selection. Jorge is fantastic. Bought an Oris from him and will be back in soon for a Nomos.
I can’t rave enough about Jorge and the entire staff at TimePiece Collections. For many years, I’ve always admired the unique look of this elite watch store from the outside and have in fact been in their store many times. The quality time pieces they have on display are priced at a price point that makes it affordable for everyone to enjoy a timepiece that they have long craved for. The point is, Jorge dedicates his entire time to his customers and genuinely cares about the product he represents. He does not make his customers feel pressured in any way to make a purchase, simply to reach his quota, but uses all of his experience and passion to make sure, that his customer(s) are matched to the timepiece that meets their needs.Thank you Jorge, for making this experience worth owning and for the after sale care you provided to me personally. I assure everyone, if you’re in the market for a beautiful time piece to add to your collection, look no further and place a call to a pro like Jorge, who will go the distance to make sure you get the watch of your dreams but most importantly, the service you look to receive when you decide to make your purchase.Finally, I’m proud to say, after my experience at timepiece collection, this is going to be my one and only watch store for all times. My one and only wish, is that I could work there and be an employee of this fine establishment.Thank you one and all!John Scaturro👏🤗
Jorge and the staff at The Timepiece Collection were fantastic. Jorge was generous with his time, he is very knowledgeable and knows how to help you make the proper decision when stuck between a few different choices. He was honest and straightforward during the entire process. I will be returning to buy more!
Jorge provided outstanding service and was very patient and professional. I am very satisfied with the watch I chose and have great confidence in the store. Thank you.
I had a wonderful first time buying experience at the Timepiece Collection. I recommend you ask for Jorge, especially if you are a watch enthusiast. Jorge provided excellent service, was patient and generous with his time and knowledge. There is a good selection of brands that would otherwise require a trip into the city to see. Jorge has an effective way of pairing watches together, side-by-side, to help identify which your prefer. This process helps in making a decision when there are so many excellent options.
It was a pleasure working with Jeff and Jorge at The Timepiece Collection. They made my transaction easy as could be and seamless in every way. I would highly recommend this store as they have a large selection of watches from the top brands and the staff is very friendly and knowledgeable. I look forward to working with them again soon! Thank you!
The store has a beautiful collection of luxury designer watches. Friendly customer service. Beautiful store. My husband was looking for a Rolex. They didnt have any available.
This was simple The Best. I spent months trying to find the right place to service my collections of watches. Cautiously optimistic about these walk-in of the street jewelry stores. For years my watch care was handled via a specialists in NYC, dealing only with watch repair (5 Stars). Since Covid the journey to the city became a problem. I felt another kind of care with this company - Just amazing. Giving them 5 stars is an understatement.
Very professional and courteous but no parking lot only busy street meter parking.
My husband Anthony went to to visit this store to see the Hublot line. He was so impressed with the selection and outstanding customer service from Jorge he ended up purchasing 2! This is the destination for all the high-end watch brands. Jorge is both knowledgeable and professional. We look forward to our our next purchase.
Service on my watch was impeccable. Had complete service on the watch, and looks better than new. Thank you so much!!
Great local watch shop, with an amazing selection of brands. Jorge was excellent to work with and Im very happy with my new Omega. Would highly recommend checking The Timepiece Collection out!
Thank you Jorge for helping me pick out the perfect watch for my husbands wedding gift. You worked within my budget and gave me a great deal. You also made sure to size it correctly and it fit perfectly, and made the transaction as smooth as possible. My husband loves his watch! Anyone who is in bergen county area looking for a watch store I highly recommend coming here and asking for Jorge! You won’t regret it!
Purchase experience was excellent. Only authorized dealer in NJ for Zenith watches. Jorge came and helped me order exactly what I was looking for as well as deliver way earlier than originally expected. Would be happy to come back and make my next purchase with them.
PROS: This is my go-to place for all my watches. They have all the top brands like Tag, Breitling, and Rolex and the staff is really nice. They also have tune up and battery replacement services. Jorge was very nice to me when I came in. He felt like the type of guy that I can trust and be friends with. Lisa was also very helpful with me and the two of them catered to my needs.CONS: The parking is not the best here. With no lot you must pray that you can find street parking and also their selections are not that big. My favorite watch brand would be Breitling and from what I saw they might have had about 2 dozen models, most of which weret impressive to me. That scenario the same with other brands, too.OVERALL: I will keep going back to this place because theyre reliable and have been in the area for a while. If I were you Id try them out before going to anyone else to address your watch desires
I went to the Timepiece Collection for the first time last week and had a wonderful experience working with Jorge. He was extremely patient and took the time to show me a variety of watches, answer many questions and understand my goals.I came back this week and decided to go ahead with the purchase of a new watch and Jorge was willing to work with me on the numbers and help secure me a good deal. In the end, I wound up with a beautiful watch that Im very happy with and I feel everyone was satisfied on both sides.The store itself is well laid out with a large variety of brands and they clearly make an effort to offer a wide array of options for most types of buyers. It was great to see they had some of the lesser-known but interesting brands like Nomos and Glashutte Original. That said, it would be great to see them add IWC, Grand Seiko, Vacheron or Lange & Sohne down the road which would really round things out.I would definitely recommend visiting this store if youre in the market for a luxury watch and you value great service.
I bought a watch that had to be ordered as they dont have it physically at the store. I was informed it might take 4 weeks for it to arrive at their store. However, it arrived earlier than expected. Jorge was very good in giving me updates regarding the watch and some information about it. The price was also great. Thank you, Jorge.
We had a great experience when purchasing a watch at this store. Jorge was incredible and took his time to go over the watches with my fiancé and I. My parent have also purchased watches through him. Jeff the owner is also incredible to work with. Highly recommend!!
I have had the pleasure of Jorge assisting me and he is knowledgeable and more than willing to work with your budget. Got a fantastic timepiece from him and was very satisfied with the service and purchase. Terrific and very helpful!
Went in to trade in a couple of pieces, and ended up with a lovely new piece (the collection there is good). Dealt with Jorge, who was knowledgeable and a pleasure to work with, and their collection is priced well. Love that they have on site folks who work on watches... This place is legit.
Went in for repair service. Friendly - professional- quick - very reasonable.
What a great selection of watches and a great customer service. Jorge was great working with. He was very patient and gave his best advice. Thanks again.
Excellent experience, Jorge was highly accommodating and knows so much about watches.
I had the greatest experience with this retailer . I bought Blancpain Villeret watch . Jorge Davila was really helpful . Negotiations, transactions and delivery went smooth .
The best in the business. Always so helpful
I Live in Minnesota where there are no Glashutte AD. I called several Dealers found on the Glasutte website. Jorge was on another call but got back to me in minutes. He had exactly the watch I wanted and expedited the transaction in a very friendly and professional manner. I am now wearing a fabulous watch thanks to Jorges attention detail. He will be my go to man for future purchases.Bob Church
Jorge is very patient and knowledgeable. Worked a trade for a Glashutte Original SeaQ. They have in-house master watchmakers who will look at your trades on the spot while you wait and Jorge will contact the owners and work on a deal. The brands they have are amazing for a suburban watch store. Blancpain, Breguet, GP, GO, HYT Ulysse Nardin, Zenith etc. This not another Rolex, Omega, Tag Heuer store that you find in a mall. You will see and try on watches that are top tier horology. Amazing store.
My fiancé wanted to buy me a watch as an engagement/wedding present. When I called, Jorge talked to me at length and answered all of my questions. He gave us a great price on the watch and helped my fiancé throughout the ordering experience. When the watch came in, the strap was a little big, so Jorge ordered us a replacement and had it shipped to our home very quickly. Overall, I couldnt be happier with our experience and will definitely be coming back for my next purchase.
I had a great experience here. George was really helpful and knowledgeable. I would be back here again to buy gifts for my family.
Jorge the salesman, was probably the most helpful individual I’ve ever come across While trying to purchase something.Not only did he find the exact watch I was looking for but he ran around packaged it,had the FedEx guy wait and I actually received that watch at a discounted price saving me a boatload of money the next day. Couldn’t be happier with the service would recommend it to anybody
Jorge went above and beyond to helping me find my dream watch. He answered all of my questions with warranty related questions and the timepiece itself. He was very knowledgeable over the phone which put me at ease. Please ask for Jorge if you want the best service possible and i will be a long time customer. Thanks again
06/20/2019 I found this establishment by rumor and reputation. I have a very inexpensive watch that has some degree of sentimental value, that had stopped working. After consulting with Jorge and being assured that they have a highly skilled watchmaker, I left it with them. The successful repair consisted of an extremely fine wire that had disconnected and a micro miniature screw that had somehow escaped the movement.Be assured that Jorge is a fine and credible man that you can trust to steer you in the right direction. Kudos to him and all the staff, as well.
I just purchased two Oris with Jorges help from California. The price is good, and the communication is great. The overall buying process is really smooth. Id definitely recommend the store, and will come back again for my next purchase.
Good store friendly people, but no all luxury brand only few like Longines, breitling,omega.
It is not often you go into a fine jewelry establishment with a calm feeling of assurance you are in the right hands. No matter what the purchase is, small or big, you are spending your hard earned money and want to walk out feeling good about your purchase and the deal itself.I cold called The Timepiece Collection at 9:30am on a Monday morning after searching for luxury watches on google. I was greeted by a gentleman in sales named Jorge Davila. On the phone he was very pleasant and took his time answering all of questions. He set up an appointment with me for later that night.When I got there I was met with the same inviting friendly attitude from Jorge as I felt on the phone. Over an hour later I had purchased 2 time pieces and was 110% secure and happy with the deal.The most important part of that hour was I never felt pressure from Jorge. I never felt like I was just another sale. I didn’t have the feeling that we were on different sides of the table. I had a true feeling that he was working on my side for me, not to sell me.All in all an amazing experience.Thanks Jorge and Timepiece.Charles.
Great place to shop for a watch, they have a collection of luxury watches you won’t easily find in one place.I traded in a watch for a new one, they gave me a better deal than any other store.Jorge is such a gentleman, he made the whole experience very pleasant.
My experience at The Timepiece Collection and specifically with Jorge was immensely positive and memorable! I was looking to add to my collection (big time Tudor fan here) to celebrate starting graduate school, and Jorge was nothing but helpful, courteous, informative, and supportive in my endeavor to get my first Omega. He, the rest of the staff, and the entire store casts a perfect example of class, professionalism, and everything that is fun about watch collecting.
Timepiece collection went above and beyond to service my pocket watch. I’m incredibly grateful to them. Excellent five star service. Jeiris and his team of watchmakers were also very transparent and helpful In answering all my questions.
I recently moved away from rolex, I have a perpetual calendar glasshute that I forgot all about and wanted to get my time fixed because I haven’t worn it, I was informed by glasshute that timepiece collector are a very good place to get my glasshute running at its peak condition. I met Jorge and he explained me what a phenomenal watch I had and explained everything about the watch. They have extensive collection of some exquisite watches. I will definitely be back it’s like candy land for me. Thank you
Jorge is top notch when it comes to customer service and reliability. I have been collecting watches for 15 years now and I buy with confidence from Jorge. From start to finish it is 5 star service. Go to Timepiece collection for all your watch needs and purchases.Rob
Repair center is amazing, this is THE spot to bring your vintage watches to get them running again.
I was looking to purchase my 2nd TAG HEUER. I called many store on the phone some did not want to talk or give information on watches . Im buying a BIG purchase, I should ask questions. I spoke with Jorge he was very nice,and interested in my needs and wants. He answered all my questions and was very patient . He did not have the watch model in stock.He went out of his way to find the model that I wanted . He located the watch and called me back in 10 minutes. we went back and forth on the phone a few time to make sure on all the details. He went further to ask how manylinks did they take off on my last Tag so he could size it before shipping.What a pleasant experience .I LOVE THE WAY I WAS TREATED . Now Iknow who to call for my next purchase. Thanks. JORGE
Always a good experience. Best selection of watches in NJ we have seen. We just purchased our second watch there with Jorge, and he is always great to work with. Highly recommend!
I recently purchased a Grand Seiko Snowflake from here, and the service was fantastic. I was given a great deal and I had to go for it, I couldnt miss the opportunity. Jorge was very helpful and great to deal with when I purchased my first high end watch so I will definitely keep this place in mind when looking for another watch.
ABHORABLE experience! STAY AWAY! As a medical student who got a watch as a gift, I brought it to them due to a faulty battery. They charged me $600 and after picking them up and wearing for one day, in July, the dial got covered in condensation. When I brought them back, because THEY didnt seal it correctly they tried to charge me $700 for water damage, with a 10% courtesy discount! When I called Cartier headquarters they were ashamed that these ppl are their dealers. Simply awful!
Had a great buying experience with them, excellent service
After many years of dreaming about getting an Omega seamaster, I recently called and Spoke with Jorge who was extremely helpful from the start. He also held the watch for me because I could not make it that night. Went to the store today and it was an absolute pleasure dealing with Jorge. A true gentleman and very knowledgeable and helpful. The store itself has a very impressive selection of time-peices. You should definitely go check them out! Thank you again Jorge for helping me get my dream time-peice! I hope your manager sees this so that he can see the value in his sales team! 😁👍
They fixed a watch for me that 1) I did not buy there 2) is made by a brand they do not carry. They had it back for me the same day, and did not pressure me into buying anything. Ask for Jorge, he is great—A+
Amazing place to shop for watches, Jorge is the best salesman I know.Bought 3 watches so far, and looking forward to my next purchase with Jorge.
Fantastic customer service! Beautiful watches. Significant variety of brands. And, a willingness to order brands they do not carry.
Great experience with Jorge! Professional, knowledgeable and friendly!
Awesome AD that carries Glashutte Original, Blancpain and other high end brands. I really like their selection. Ian was very friendly and helpful.
These people are very dishonest and do not stand behind their word. You should do a lot of research before doing any business with them.
Nice store...nice staff
Require 5 days to change the battery of the watch, just skip them and move on
Amazing service
High-end jewelry, selling the fine brands of Swiss watches on the market .the store is beantiful, attentive staff.