If you need medical equipment and a caring knowledgeable person all in one ball, contact Ethan here at LPT Medical Supply. What a gentle person during a difficult phase. Thank you Ethan and also thank you LPT for having affordable specials to even make it possible to purchase.
They were nice when I was in search of a portable concentrator. Now I have order from them its a faulty one and I called to report that its not working, the lady told me I would receive one the next day which would be June 5. Its June 15, Im on 24hr oxygen. I call and call and they keep sayin Im not answering the phone they are rude and could care less whether they get a machine out to me... I would go with someone else
This 5# Portable Oxygen Concentrator, is a must have if your breathing is not good. You can take it anywhere you go.It is well worth the money you pay. I feel very safe having it by my side in case I ‘am unable to get my breath.Sincerely,BONNIE Lonnevik
First: they tried to charge us $3000.00 because we financed but after long debate sold it to us for less. Second: its not at all what they said the battery last under 3 hours on #2.. It heavier than the small 02 tanks. Third: they said if we had any problems let them know we did and they would not after 2 uses return it. We have basically trusted these people and its not worth the $2200.00 we spent so money wasted. Shop around LPT NO WAY!!! Very dissatisfied!!!!!!
This unit was a great help to us when we traveled. It performed beautifully. It ran all night and is really quiet. I would recommend it to anyone, that has to use oxygen, who wants to get out and about to get one. It is not heavy. Ours is only needed at night, but I couldnt ask for better results.
I really enjoyed talking with the young lady who helped me. She did a great job of explaining how the equipment worked and what I would need. I ordered the concentrator and she said I would have it in 2 days. I had it the next morning. It works great and they are there if you have questions or need help. They are a great company and very helpful. They also do their best to get you the lowest price they can. I enjoyed working with them.
With this machine i can be alive again. I do not have to luge those heavy tanks around again.. Well worth every penny i spent. Going to visit at a friend home or out for a ride, just plug it in to recharge you batteries. If you get a second battery, just get it charge at home and off you go. At 76 years old i like my independence. You all are awesome and supportive Thank you so much
A great advancement in oxygen provision. I love and need my Imogen. So tired of the green bottles that make it look like you are late for welding class. It is easy to use and comes with all the needed attachments and supports. I look forward to the day when the batteries are less heavy, but until then, I will happily shoulder my Imogen and go out into the world breathing better and well.
The gentleman at LPT Medical that helped me get my Inogen One G5 was Ryan Sullivan. He made the experience very pleasant. I gave him my doctors telephone number and Ryan took it from there. I have definitely enjoyed my oxygen concentrator and take it everywhere I go. I dont have to worry about running out of oxygen no matter how long Im out and about. The weight and size of my concentrator makes it very easy to manage. I have had it for quite a while now with no problems at all. If you are in the market for a concentrator, LPT Medical are the people you need to get in touch with. Great people and great prices add up to satisfaction. Give them a chance to make you as happy as they have made me.
I first purchased a new INOGEN G3 a little over two years ago. The machine had multiple problems and the company after multiple failed attempts to fix it, decided to replace it with a used unit. A couple months ago, I was planning on going to Mexico for a couple of months so I sent my machine at my cost back for maintenance and asked them to check over the machine. They charged me for all the work, inspection and shopping costs which was around $300 total. FYI, this machine that I had spent $3,500 on and was plagued by problems in the past, was still under warranty. They returned the machine and I left the USA and the week I arrived in Mexico it broke and could not be fixed. I spent multiple days talking to the company and at first the representative said he could get me a replacement from their location in Mexico. I was hopeful but disappointed to be dealing with this AGAIN… Then they said my only option was to buy a brand new INOGEN G5 for $2500 and buy my wife a $1,000 roundtrip ticket to go get the machine in the USA. I was desperate and that’s what we did. In my desperation, I forgot to order the external battery charger ($275) and a backpack ($100) so I called them back and the company said they would give me $1 off the backpack and $25 off the external battery charger. After forcing me to spend $3500 because their customer service center screwed up my G3 machine after paid maintenance and freight, they think it’s right to offer $1 off? I have spent over $6,000.00 over the last 2-3 years with this company and dealt with multiple repairs and blunders on a new G3, this is how little they care about customers, new or old ones!! I asked to speak to a supervisor and was just hung up on… I have heard from no one as they just don’t care.Beware if you have problems with your oxygen machine, you will not get support and you will just get ripped off… Do yourself a favor find a different vendor.
I love my Inogen portable concentrator. It weighs about the same and lasts about the same amount of time ( on the battery charge of the standard battery ) but, is a lot smaller. I have the G5 model with 5 different settings that are easy to change, if conditions warrant. It came with an a/c adapter as well as a d/c adapter for use in a vehicle. So, rather than carry around several extra oxygen tanks, I only need the cords to be able to extend my time at whatever activity I like to do.
I bought the SeQual Unit for my wife and she really likes it. It gives her the ability to drive around in her car with a charged battery and charge with the car adapter at the same time and not have to worry about running out of oxygen in those small cylinder tanks. It fits great in the front passenger side floor board and its really quiet. I would highly recommend it and LPT!!Lacey was Great---very courteous and patient especially with all the questions my wife and I asked her!
I am so happy I bought this portable machine! It has really increased my ability to be mobile and active. Can’t imagine having to drag tanks around.
The LPT MEDICAL group is the very best I have the opportunity to work with. When others could not or would not help me the people at LPT seem to bend over backwards to do everything they could to help me. They have definitely made my life easier and I look forward to many more years of working with them. THANK YOU LPT MEDICAL.
I bought the Inogen One G5 and three double batteries. Airlines require 1-1/2 times flight time in battery power and I travel quite a bit with my Inogen. No problem at all but you must get the batteries approved by the airline every time you travel. I have so far traveled only in the US including Hawaii. This summer I will travel to Europe. I use Oxygen 24/7 and the airlines could not be nicer. I order wheel chair at all the airports. A bit of advice: Buy the backpack for traveling. With the Inogen plus 1 or 2 batteries it gets really heavy. Also, you only need one bag to hassle with. You can’t check in at home and get your boarding passes printer out, nor check in curbside at the airport. Only at the counter and you must show your battery approval letter you received. Happy travels!!
Everyone at LPT Medical was Incredibly helpful! I was purchasing a concentrator for my mother and the company that I originally was working with was very pushy to the point where I just canceled my order. And then a few weeks later I found LPT medical. The staff was very knowledgeable and anytime I had a question which I had a lot they were always able to answer and help me out I highly recommend this company for any of your medical devices.
After being notified by my primary care physician that I needed supplemental oxygen, I contacted LPT who very efficiently guided me through the process of getting my new Inogen concentrator. They responded immediately after I got my Rx from the doctor and I received the unit via overnight shipment. LPT is an excellent supplier who gets a five star rating from me and any future recommendations I might have.C. BakerPueblo, Co.
The machine was truly a life-saver when I bought it. The Imogen-6 is great for those of us who need extra oxygen and want mobility as well.Your team at LPT Medical was superb and the tech response was great when I had an issue.Thanks again.
No problems works as expected! I also own and use a Model G4. The G5 unit is quiet and not noticeable during sleep. I have the unit as a spare with higher oxygen output if required. I lead an active life style and like the portability!
I am able to play 18 holes of golf with my concentrator in a backpack carrier so I’m loving my device! Have not had the need to change the columns yet. So far it has worked perfectly! I’m not paired with an app so only get readouts on the device. Maybe I need to learn something!
Although the daily e-mails of specials drove me a bit crazy, in the end, its a great company. They seem to work hard to make the customers happy, and explain whatever one needs to know. Buying an oxygen concentrator, sight unseen is a big decision, and needs hand holding. LPT is there with you all the way...
I was very impressed with the time taken to make sure I had the correct equipment, it shipped quickly and I am using my portable oxygen concentrator now! Last weekend I went skiing with it! Even the canulas are extra comfortable. I would recommend LPT Medical to friends if they ever have the unfortunate situation of needing supplemental O2.
I purchased the unit for my husband and he loves it! Hes been restricted in the past from outings with friends and family because of the bulky tanks he had to carry along. As you know oxygen tanks are heavy and big, but this unit is light weight and its portable. Good decision to purchase!
I love my portable oxygen. It can go anywhere. I feel so much safer since getting it a few years ago. Do not have to fight with any oxygen company for portable tanks that I can handle. Have it when I need it right then. No waiting.
Purchased Inogen One G4 portable oxygen concentrator from LPT. Service was fast as was shipping. After about 8 months, warning light came on with alarm to replace the columns. Called LPT, replacement columns covered under warranty, shipped out no charge, express delivery, got in 2 days, clear instructions included, easy to change. I am happy with them and will use them again..
I chose to order a Zen-O concentrator. Although it is on wheels and heavier than smaller ones, I ordered it because I could pulse for eight hours on two batteries. I use it for travel and at home when the power is out. Living in the foothills of California the fire danger is high most all of the summer and windy weather causes power to be turned off for two or three days. It can be charged during the day and works fine at night. We use a generator during the day. I am very pleased with the unit I purchased.
I purchased an Inogen G3 portable oxygen concentrator in Oct 2020, it is a life saver. Previously I had been carrying the portable oxygen green tanks, that had to be filled weekly by the supplier. Very tough to carry day after day. Having it plugged in to a power cord to charge while using it, is super plus, & plugging it into a car port, while in the car is wonderful . So happy with my purchase!
We were searching for a concentration device for our son. we were lucky enough to find LPT Medical. they have been very informative and made sure we were satisfied. we have called them any time we have had questions or issues and they get right on it. great team...
When every company was seeming to work against me, and making hoops impossible, LPT was a breath of fresh air. It was already so difficult to realize I needed oxygen, and instead of feeling supported by the people my Dr sent us to, LPT was reassuring and understanding thru the process. They made it easy, asked my concerns and my wants, not just my needs. I would recommend them completely. Fast, courteous, and professional.
Very competitive price on the unit.It was delivered quickly and ran fine out-of-the-box.I have owned it for about a year and have nod no issues with it. It is a bit noisier than I expected, but you get used to it.
I am extremely satisfied with my portable oxygen concentrator. I have gained much more freedom since my purchase. Kelly with LTP Medical made the buying experience quick and easy. Kelly was very well informed and answered all my questions and concerns.
Brand New Inogen At Home unit is so quiet that I sit down and forget its running and making oxygen for Me. I read, watch TV, eat and then I go to get up and the hose is still there, but I forgot all about it. Great Job Lacey. Thanks Again, It works really well.
I could not be happier with my Inogen portable oxygen concentrator and the terrific assistance I got from the staff at LPT Medical. I had a lot of requirements and they went WAY above and beyond to help me find just the right unit for my needs. I highly recommend LPT Medical - youll get the very best service and equipment at very reasonable prices!
I have had LPTs Freestyle comfort portable oxygen unit for about 2 months now . I felt it would be helpful to anyone searching for a unit to read my take on it. I would recommend this unit . It is quiet, I use mine mostly at night, have no problem, doesnt bother the wife. Light enough to take with. I like it!
The service is courteous and efficient and the Staff was helpful and made sure you were advised of all packages and sales. They also were helpful in dealing with your physicians office. You get everything you ordered in a timely manner.
Buying and receiving my Inogen unit was easy and remarkable. LPT staff was very helpful. Even when the charging unit failed on my unit, they sent a replacement in 24 hours no questions asked with free shipping both ways. I recommend LPT wholeheartedly.
This is my first LPT Medical concentrator and its been working terrifically! Im able to go virtually any place I can walk and there is no requirement that I have to drag a canister in order to breathe. All in all using this concentrator gets me as close to conducting my affairs without help as I can imagine.
The unit is 2 years old sent it in for repair after three weeks nothing after numerous phone calls we get the unit back still not working and no help from any one! Don’t buy from LPT no no return phone calls! This has been going on sense Feb 2 they received it got it back not working got it back Feb 26 and now no won will even take a call from Customer service!!!!!! Do not buy from LPT go to Directly they have a three-year warranty.
I love my portable oxygen unit, never had a problem with the Inogen unit or the nice lady who helped us over the phone. I live way out in the country so we try to plan ahead for our needs. We bought an extra battery, plus other accessory items, charges pretty fast, to noisy, comfortable to wear. Marie
Purchased unit last spring. Using the concentrator walking is easier.Mobility and strength are worth my investment.Not tied to a bottle.Good people, excellent service, fast response.
I purchased an Inogen G4 from LPT Medical a couple of years ago and have received excellent service. They both fixed and replaced my machine and the process was very easy and fast. My only complaint is that there is no weekend service and that caused a delay in getting replacement parts when I needed them.
I am very pleased with my enogen 4. Its portability and light weight gives me the freedom to go about my everyday business with O2 and comfort. I do have a stationary O2 generator with a 50 ft hose for use at home that gives me that mobility at home.
LPT medical is an awesome place to buy portable oxygen units with many choices to chose from. The staff was very helpful in helping me chose the right one for me and set me up with a great financing deal. The Inogen One G5 Portable Oxygen Concentrator was the right choice for me with 6 flow settings to chose from.
I purchased a Respironics Simply Go machine from LPT Medical. The machine is easy to use and I am pleased with the choice of Pulse or Continuous Oxygen operation. The customer service I received from LPT Medical was excellent. Their knowledgeable sales people answered all my questions and did not pressure me at all.
Purchased the Inogen G4 which is great. I have had the larger Inogen G5 but this one is so much lighter and just as easy to use. Since I only need level 2 setting it works well for me but if you need higher than 3 this won’t work for you. Only draw back is that it seems the battery drains quicker than when I had the larger unit. LPT was very helpful and when I had an issue with my unit they replaced it with no problem.
Very helpful people at LPT Medical. Answered all my questions about various types of portable compressors and accessories. Answered about ways to pay for compressors. Very pleased with sales staff.
I have Always had great, helpful, kind and efficient Service. The shipment has Always been with good timing and all products very well protected from any damage.All in all I have been very content.They are also Always available.
Very professional and helpful over the phone. Made sure we had the right machine for our needs. Would recommend using this company, glad we researched, good price and service.
LPT Medical was easy to communicate with. The associates were very courteous and professional. The machine is light weight, easy to use. So far I’ haven’t had any problems.
Im highly disappointed, because how could I enjoy something that I purchased in good faith, and was rooked on the product. All I got were excuses when I asked for the tool that supposed to be included with the concentrator(according to the owners manual), and when I asked for the parts to fix it to be sent to me. All because I couldnt afford the more expensive model.
I love my Oxlife Portable Oxygen Concentrator. It allows me the freedom to go places outside my home. It is easy to use and easy to carry. I love the extended warranty period and the great customer service.
I love my new portable oxygen machine. Its so comforting to know I dont have to leave home with all those refill bottles. I especially love the car charger. I never run out of oxygen!!
Service when purchasing was great. It took an extra week to get here and I asked for a copy of the prescription and the itemized bill 3x and never heard!We were led to believe that the portable Caire machine would be sufficient for several hours. The battery only lasts a few hours on the lowest setting. Plug is so heavy you can’t carry it when you are alone!Not as great as you may think!
LPT does a great job once you get a hold of them. The last time It took me a while to get a representative on the phone due to a mistake on an order. Once I got them they were knowledgeable and resolved the issue quickly.
I bought this portable unit for my brother who was diagnosed with cancer October 2018. The unit the VA rented for him restricted his movements and tied him to his house. After getting the portable unit, he was able to travel and get back to doing what he liked - golfing with his friends.
I worked with Alexis Reynolds She provided first class service. The company provided my Imogen oxygen generator with a very easy process. I am well satisfied
The unit is performing well. Ive had it for a couple of years now. Only a couple of minor complaints. 1. The unit is a bit louder than I would like, and since its ON most of the day, its annoying. Any way to buffer the noise would be a help in a newer design. 2. The humidifier tank location makes it a little unhandy to refill. Since its located in a pocket of the housing, its a bit difficult for a senior to get a grip on the tank to unscrew it and then re-install it with water in it.
Purchased an oxygen machine from LPT medical. everything was very easy and the staff was very helpful.they told me what i needed to do and helped me along the way making the the process easy. the gen 3 works extremely well, nothing better on the market.
Representatives were so helpful. Answered all my questions. They returned my call in a very reasonable time. Would recommend this company to anyone.
As a Canadian citizen where we are known for our politeness, I just wanted to say that doing business with LPT Medical was a very pleasant experience. Lacey conducted herself in a professional and courteous manner while remaining focused on the elements which were able to draw our transaction to an effective, relevant and speedy conclusion. And I am left feeling coverage will be provided if needed. Much appreciated. My compliments.
I purchased an Inogen G4 portable concentrator from this company. The sales staff was very helpful, and informative. The sales process was handled quickly, and was very easy. I highly recommend for your medical needs. Diane
Love the machine. It allows me to be independent and not miss out on any family events or the ability to be a part of any activity. Customer service is the best.
I needed a portable oxygen unit for my husband asap. They got it out to me in time for me to charge the battery and take it with me to get him at the hospital. It was a great relief to get it done.
They provided a fair price for portable machine and the delivery was on time. I have not had any issues with the machine. The machine gets used nearly every day when taking a walk. Overall I am satisfied with the machine from LPT.
LPT Medical was easy to work with. They did everything got doctor prescription. I didn’t have to do anything but make the call to them. Delivery was fast. I am very happy with my Inogen G5.
We purchased a portable oxygen concentrator from LPT Medical, and couldnt be happier. The Zen O Lite concentrator is awesome, as promised. LPTs customer service has seen us through a few minor issues swiftly and cheerfully, resolving our problems without complaint. If you are looking for a portable oxygen concentrator, they are the people to see.
My husband has pulmonary fibrosis, and we ordered Inogen One G5 from LPT Medical because they had the best price. I found the same price with an extra battery, and the company matched what the other company offered. When the unit was too noisy, Sarah sent another to me, and I sent the first one back. There was no question, no argument. I think the company leans over backwards to satisfy its customers.
I use stationary oxygen at home. In addition, I have owned an InogenOne portable oxygen for three years. I have the larger battery, which is an upgrade, which is perfect for trips. I plan to purchase the smaller battery (half the weight) which I will use when out part-day shopping, appointments, etc,
In the beginning it was a very nice experience but then it changed. The product itself is working fine. The alarm keeps going off though saying no breath detected but the breathing is fine. It is also a pulse instead of continuous flow which is what I thought I was getting. The financing situation is totally different. I was told that no matter how long the product was financed for, if I paid it off within the first year I would not have to pay any interest. I made a large first payment due January 8, 2021 and was then notified by the finance company, UCFS, that I either had to refinance the note or pay off balance by February 8, 2021! No matter what I said about that LPT Medical told me I could pay it off within the first year without paying interest fell on deaf ears! UCFS said the contract had no clause in it for paying off early. When I contacted the person I dealt with at LPT Medical in order to buy this product, I have never received a response. The finance company then proceeded to charge me $83.00 for one month interest charges!
I am on 2L continuous oxygen, when I use the batteries they only last about 20 minutes each. This is unacceptable. I called to let LPT know and was told that since I have a lifetime warranty they would send out a replacement. This was 5 January 2021. I still have not received the replacement. I also asked for a statement from them as to why they are not connected to Medicare. I have been denied reimbursement twice because I did not receive confirmation I am not pleased.
Purchased a Inogen G5 from LPT Medical . Questions I had about the G5 was quickly answered as was any concern I had on the purchase of Oxygen Concentrators so that I could make my own choice of machines. No pressure what so ever. No problems so far .
I love my inogen 5. Its light to carry and gives me a good amount of oxygen. I have had no issues and I would highly recommend this concentrator
LPT made it easy and straight forward. They delivered a good product and the customer service is good. Id recommend them to friends and colleagues.
LPT Medical was very helpful in procuring an Inogen 5. I really enjoy the portability of the product and all the accessories that came with it! Would recommend LPT to family and friends!
The representative was extremely friendly and helpful. She got me the concentrator that I need. Delivery was great even with the Covid delays. I am extremely happy.
This company was great to work with. They are very professional and efficient. I definitely recommend them to anyone.
LPT Medical has a excellent staff. They have a good selection of products and services. They stand by products, services, agreements and warranty. It is worth comparing to other companies.
I have been treated courteously and respectably every time I contact LPT personnel for any reason. A very professional business with superior products for sale at reasonable prices. Thanks LPT!
I love LPT Medical - Jordan could not have been more patient and understanding of all my questions - which, believe me, were many as this was a large purchase for me. He was very knowledgeable about the workings of the Inogen G4. Even after I purchased the G4 - LPT was very prompt in notifying me of delivery and offering to answer any concerns I might have about the product. I Love my Inogen G4 and am so glad I purchased it from LPT. They are STILL asking me if they can be of service - would definitely recommend them.
In your original email I described my experiences with Inogen. Would be interested if I can return product for a refund of some kind or at the least get help to have it operational again. Thank you.
In January of 2021 I was told by my pulmonologist that I needed to be on oxygen 24/7. I went through the normal avenues provided by my insurance company and had oxygen tanks delivered to my home. I was given a oxygen concentrator and a assortment of tanks on a rental agreement. The first thing I noticed was that the so called portable tanks were very hard to deal with. I wanted to rent a portable concentrator but because of Covid they were not available I decided that if I was to be mobile that I needed to purchase one regardless . I contacted LPT and was connected to Hanna in Englewood. This turned out to be the best move I could have done. I purchased a InogenONE G5. This unit has made my day. I am as mobile as I was before the need to be on oxygen. I can charge it in my car when I travel and when I reach my destination the battery is at 100%. If being mobile is important to anyone you should definitely consider one of these units. I highly recommend dealing with Hanna a true professional.
Fortunately I havent had to use it much since I only sleep under oxygen and I havent been able to travel. It has worked good and I highly recommend it.
This was the second Inogen I have ordered from LPT Medical . One was the home unit that is small enough to take in are R V and was quiet enough we could sleep with ease. And the second one was a Inogen One portable G5 and they both work great. They made the ordering very easy and were shipped on time.
I really liked the service I got when I called about myconcentrator. They told me everything about my machine. I enjoy the concentrator when I’m out shopping and when I go on trips. I recommend this company.
I am very pleased with the effort that they are going to, to help solve my problem. They are very easy to work with, and I would choose them again if needed. Thank you.
We had an easy time getting information regarding the indigenous concentrator, shopping was fast and we have had no issues with the equipment. Highly recommend
Great customer service, which included a Saturday. Whens the last time yuou needed to communicate with someone during the weekend, but you couldnt find them? Thats a real source of irritation for me. Lacy came through for me and ll is well with the world!!
I have found my machine to be very helpful to my breathing. I even have an extra battery already to keep me moving. It is an excellent machine
The staff stayed open so I could pick tge unit up on my way from Minnesota to Arizona via Denver. They answered my questions. I love my unit and can camp at higher elevations without using my C-pap machine. I do need three batteries to get through the night and only have two.
This was a must purchase for me.Was able to buy on sale and the help I got from Alexia Reynolds was much appreciated. Will always use this place as my first option and also do recommend to others
I bought and oxygen concentrator from this company as soon as I received it I had problems wanted to send it back. They wanted to keep A large amount of the cash I paid for it. I said no it’s still brand new. The only thing you would do let’s exchange it for another one which I did and had the same problems but under the circumstances I had to keep it or lose all this money. So I kept it have had nothing but problems and I hate it. I wasted $2300 on an inogen 5 that makes to much noise and doesn’t work well. I’m on Medicare and I don’t have money to throw away. Heart sick
I have two machines an oxygen concentrator and a portable oxygen concentrator and had good experience with both machines. Yes the concentrator make noise but they are not half as noisy as the Aphria company’s are. Had them for four years and I could not sleep with it in same room. Put it in closet and partially closed the door. Thank you LPT.
I purchased a rebuilt oxygen concentrator. It works well and appears as if never used. I would use this vendor again and recommend this particular product
Transaction was smooth and fast. The product is reasonably priced and easy to use. Support is good also.
I rented a SeQual Eclipse 5 for a vacation and liked it so much I bought one. You could say its breathtakingly great.
The company is great with great people but l bought one they suggested and l don’t like it. I have learned to deal with the machine. Next time l will go with my gut.
I bought a G5 basest on conversation with the agent, also because it was on sale. It worked so well for me that I bought a second one at the sale price. Also a second battery and charger. I guess I am overly protected!
The oxygen concentrator arrived on time in perfect shape. Its quiet, small, easy to use and problem free.