Very Friendly! Willing to help at all cost. They’ve become more like family over time. Not your typical pawn shop! Definitely a great asset to our town! If you haven’t been in please go in and take a look! Also bonus you get to see Henry! (The shop dog)

My husband and I stopped by today and got a beautiful gold cross necklace for me and then went back and traded an old family trumpet for a power washer. They have good prices and the staff is very courteous and friendly. I would recommend this place to anyone looking for something nice for the one u love or for good prices on things u need.

Bought something at there old building and they told me they were moving and will have a all new section of coins and to come look when they move. Well I went and they had nothing and said its not worth it to sell anything because of prices? Thats what a premium is for. Wont be going back here as they lured me back here for nothing. And prices didnt even go down since then. Good luck in business.

This is hands down the best pawn shop I’ve dealt with. I have dealt with a few across the country.Henry might not say much, but he’s really nice.These guys are great at reminding you if you forget about something.They also have some great stuff to buy as well. I bought some items almost brand new, but about 60% off. I’d check here before buying something brand new.

They were really super nice very helpful and pleasant place to visit

Fair prices, friendly staff, I visit regularly and will continue to do so.Great selection and I love the new location!

Gem City Pawn u0026Loan! Great people! Awesome experience, cant forget to mention...HENRY!!! Thanks guys! Well be back for sure!

Gem City Pawn u0026 Loan is no ordinary pawn shop. The owner actually cares about his customers and is very very frendly, he treats people like family. He has great deals on all his items and dosnt try to price gouge like most places do. I wont go anywhere but this pawn shop for pawn shop needs. If I could give more than 5 stars I would, it deserves a 10.

Great place with great deals.Bought plenty of quality tools, good selection, and great prices.

I absolutely love this pawn shop! They are so friendly and will work with anyone! They are always willing to negotiate the price so everyone wins!

Purchased a dehumidifier from Gem City. Came with instruction manuals and was like new and functions perfectly. Saved money over buying a new one. I will shop here in the future. Thanks.

Great place to do business, clean well maintained, not like other pawn shops in the area. The employees make you feel comfortable and welcome. Fair and easy to deal with.

Bought a Shotgun yesterday and it went beyond smoothly. Great price and great people.. oh and cool dog.. Thanks Scott

Great place! Friendly, likeable employees! Great service! Just ask for Henry!

Costumer service is the worst I have ever seen/experienced even by the owner, I was there to make a purchase and over heard how the owners was speaking to another person and I explained how I felt and they got verbally aggressive of my opinionSo I will never give my business nor will my family or friend to them again.

They hardly ever buy anything and they complain about not being able to sell their own items but they are priced three times higher than any other pawn shop in the area

Decent place but you will pay close to retail if you buy from there. Especially on firearms...

The employees are very friendly and help me out. Thank you again Gem City Pawn u0026 Henry.

Always friendly. Fair pricing and love Henry !

Rodney and Nathan are awesome..... nice guys to work with.

Knowalagable and friendly staff. Great prices.

Very good SERVICES. A++😃

Love it