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Kevin GoodYear Towing
19109 AL-134, Enterprise, AL 36330, United States
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Kevin GoodYear Towing
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Bu
Review №1

Needed an alternator on my RV. Called the office in Dothan AL and they sent Dustin out a few hours later. Diagnosed and had the problem fixed so I could get on the road that next day. Absolutely the BEST customer care from beginning to end. Thank you.

Mi
Review №2

We called for a tow and service on our truck and trailer. They towed us to a safe location and took us to a motel for the night. They were not able to work on the truck themselves, but put us in contact with a repair person who was able to get us back on the road.Then they called multiple times throughout the day to make sure we were getting taken care of and back on the road.Thank you for great service.

Ro
Review №3

They were very prompt in their response to my request for a car tow service. Only towed it from my house to a local dealership (3.2 miles) but, all went well and in a timely manner. I keep their number in all my cars and of course in my phone. I highly suggest others save their number to their phones, as you never know when your car won’t start. I recently learned about ALL there other available services they currently offer. I will definitely call them in future for my mechanical and vehicle maintenance needs! Thanks for what you do Kevin Goodyear and his professional crew!!!

ja
Review №4

Called previous day at 7:23 pm to arrange a tow for 11:00 today. Called at 11:00 to see where the tow truck was and was told it would be another 45 minutes. When I asked well then why call ahead and put something on the scheduled for a time if that doesn’t do any good. The lady responded with “well sir, other tows are called in the mornings”…. And the negates the fact that I called first… yesterday?!…. How bout umm go pick the other cars up after you meet your scheduled appointment?! If you know you have an appointment to pick one up, then don’t go get another one just to keep another customer waiting when they called first! Secondly, if you know it’s going to take more time to pick up or vehicle so that you can’t make the scheduled time, then you get it last. Very frustrated that I planned accordingly and your mismanagement of resources puts me sitting out of work for yet another whole hour. How bout now I charge your for the time you took from me? Time is money, as you know, which is why you went to the other vehicle first. Chose money over doing the right thing. I could have stayed at work a whole hour longer instead of having my team cover for me and burden them with more work load. So, what are you going to do to make it right?!…truck showed up 55 minutes later than scheduled.

Kr
Review №5

Great guys that do professional work and service

Co
Review №6

I cannot sing enough praises for this company. Our experience was Outstanding! He was very kind. I realize that this is his job and he gets paid, but he really could have made an excuse not to tow us home as it was late and an hours drive into another state. So many people these days do not want to work let alone go above and beyond or even pretend to be cheerful. We would definitely recommend this company based on our experience.Thanks again for everything.

Je
Review №7

Jason and Germany were so kind. They were on time, courteous, and even took us to our next destination. They did everything they could to make sure we were safe and comfortable. Amazing 20/10 service!

Ju
Review №8

Great honest folks. When u meet them u know they care about people off the bat ! Thanks Guys!

Rh
Review №9

I got there to pick my car up, and I paid the lady the money. I was told it was on the hill. When I got to where they said it was, I couldnt find it. When I finally found it, it was on the back side of the lot, blocked in by 2 or 3 cars. I was informed that the owner probably came up this weekend and moved some vehicles around. Then she saidI dont know why bc you cant pick it up on the weekends. I had to wait over an hour for them to find somebody to come move the other vehicles so I could get my car! And to top it off, I was told that all the tow trucks were broke down however, when another driver got here, he went and used one the broke down tow trucks to move the other vehicles!!!!!! When they finally got my car unblocked, 2 of their drivers were very unprofessional and down right rude. They pointed at me and said this is so ridiculous***Definitely would not recommend this place!!***

Ti
Review №10

They responded to a AAA call. The towing companys portion of the service was great.

ba
Review №11

This is a Great towing company. The driver kept me posted every 15 minutes as to his estimated time of arrival, since his last tow call was a a distance from my location. Preston, the tow driver was very professional, courteous, and fast in hooking up my car. Wonderful job, super company!

Ji
Review №12

On time service fair price

Wi
Review №13

They were the only people I could find to haul my fifth wheel RV. They were reasonable and real life savers when I was stranded. I highly recommend!!

ab
Review №14

Drivers were amazing!! Super friendly and even gave us a lift to our hotel :) thanks Germany and jason

Al
Review №15

I like to give shout out to Troy and his partner. These two individuals were problem solvers, competent and professional. Good Year Towing is lucky to have them working for them. Thank you gentlemen and may God Bless you and keep you.

Je
Review №16

$72.00 is entirely too much for 10 second s visit

De
Review №17

Wouldnt let me put less than 1 star. .. the company is very shady my motorcycle was towed and magically broke the right handle bar and apparently thing go missing over night toke my ram mount off my bike and they dont know what happen asked to talk to owner several time been 2 day no word had to wait a whole day to hear from them i ended up having to contact then after mike told ne kevin would call me after looking at damage and 2 days in and still no word for kevin

Ed
Review №18

The staff was super helpful and reasonable. They helped me out when I was in a pinch, if I have any towing that needs to be done I will certainly use them again.

Ba
Review №19

We have used Goodyear Auto Towing on multiple occasions over the years. I actually carry their business card in my wallet and have called them BEFORE calling my auto insurance for roadside assist to give them a heads-up. They are one of the local companies USAA uses for their clients needing help. Good response times and service. Our go-to guys (and gal).

AN
Review №20

They were great! Came quickly and did a great job!

Ma
Review №21

Good people and service. Helped out on easter

Ch
Review №22

Ive used Kevins companys services on multiple occasions and have always been very satisfied with the professional attitude of his employees. Reasonable prices that are second to none!!

Ro
Review №23

Used them several times over the years. They are great. Also, used them when I locked my keys in the car.

Ri
Review №24

Called for a tow. My truck was down and required to go to a local repair shop. The lady at the desk was very polite and helpful. Had a wrecker the next morning. Driver was very professional and took care of the tow, thank you folks! Great job!

sh
Review №25

Very friendly people! Very nice and got me what I needed.

Ca
Review №26

When our 55 Chevy went out on us on the way to a FL car show, we used the services of GoodYear. The driver was so thoughtful. He not only did a professional job when towing to a shop, he also waited to make sure the shop could help us before he left us. Great People

Co
Review №27

This service was incredible! They showed up within minutes and were extremely friendly and helpful. I would highly recommend using Kevin’s!

Ni
Review №28

Prompt, professional, and kind towards my sensitive needs seeing as I fully embarrassed myself by getting locked out of my vehicle. Highly recommend!

Ma
Review №29

Goodyear towing is outrageously expensive! They towed my Mitsubishi eclipse from my home in Daleville to One Shot automotive, a 13 mile trip for 182.40! Not a typo, $182.40. I almost had a stroke! Local average on the high side would be 75.00 Hook up and then per mile charge for anything over 10 miles. The driver was professional and got car from point a to point b. Wow!! Still in shock. Driver said Id get a discount because it was going to One Shot. If thats the discount Id sure hate to kbow it

Li
Review №30

A representative was very quick in responding and made rescheduling a tow very quick and painless. Jason V., our designated tow truck driver was very prompt, friendly, and professional in loading my vehicle for its 2 hour journey to the dealership. Would recommend their services, thanks Goodyear Towing!

Ch
Review №31

Words can’t express how appreciative I am with Jason‘s consistency to keep me updated with his location and his dedication to get the job done. My son and I were at the National Peanut Festival and Jason went above and beyond his call of duty to get to me and my son. Top notch customer service! Goodyear towing, you have a great man and employee! Thanks Jason for your phenomenal service!

Ti
Review №32

Travis was awesome and very concerned to make sure that he did not damage the car, showing great performance maintaining Professionalism arriving on time and showed great quality for a well done job..

Sa
Review №33

While passing through Enterprise, the breaking system on our Motor Home malfunctioned. My husband contacted Good Year towing about a service truck and possible tow. They were extremely busy and their big rig tow truck was out on a big semi roll over, but advised us they would do their best to get someone out . They also suggested another local RV Repair shop we might try. Nice, curtious people.

Da
Review №34

Great experience today with this company! Kevin gave me a good/fair price for my tow and sent Jason out to help me. Jason was right on time and went out of his way to help me with my truck, he really made the whole experience easy. I appreciate these guys and the way they treated me from start to finish. I Highly recommend using them for any towing needs you may have. #veryhappycustomer

Mu
Review №35

The wrecker came and took our car that was totaled. Operator was very nice, and all the staff was extremely friendly when we came to collect our belongings. I hope to never have to use their service again, but if I have to these are the people Im going to call.

Jo
Review №36

They were at my house to pick up my car within an hour and a half of me calling. Employees were very friendly, and price was fair

Jo
Review №37

Very prompt and helpful service. I was very impressed with the professionalism. I would highly recommend working with them. Hopefully I don’t need a tow again, but if I do I’ll definitely be calling them.

Al
Review №38

Broke down on a Friday night outside of Troy, AL. After about an hour fighting with Allstate Roadside service, they finally contacted GoodYear. They were there faster than promised, dropped the SUV at a repair garage and took us to a good motel. They went way above and beyond. Deserves more stars than 5. Got SUV fixed the next day and back on the road. Cant thank them enough.

Mi
Review №39

Polite, great customer care, I highly recommend them

Th
Review №40

More than thankful for Goodyear Towing! Arrived in a timely fashion, very respectful, and got the job done in no time! Thanks for the save Jason! I truly appreciate it!

Ni
Review №41

My car broke down this morning and Jason was there in pretty much no time. Of course I was stressed, hot and seemingly having the worst day ever at the time. Jason was very nice and even helped to calm my nerves a bit. Also, nice to hear him talk so highly of his wife and son! I would use this company again and recommend them. Thanks, guys! (Also, whoever I talked to on the phone was very nice, too! I think Jason told me probably his best friend Kevin?)

Ke
Review №42

Superior service

Ro
Review №43

I have always recieved good prompt service from Goodyear. The drivers are very skilled at what they do I would reccomend them for all your towing needs.

Ti
Review №44

Great company, but their drivers are not 100%. I waited an hour and a half for a driver that never went out for a job he accepted.The driver I finally got (Austin) was good, though his truck needed work.

Sp
Review №45

Didnt care for Robert, but other drivers are nice

Ro
Review №46

The other day I was flicked off by one of their flatbed drivers for no apparent reason now I’ve never used Goodyear Towing before though I’ve never been in the need of a tow truck but if their “towing services” are anyhow reflective on their drivers public decency then they’ll never receive a call from me and I wouldn’t recommend them to anyone.

Fe
Review №47

I am very very impressed with Jason. He was a life saver for me. I had been sitting in one spot for 6 hours and 2 tow companies later. God sent me an angel. Thank you Goodyear for such a great young man.

Da
Review №48

The owner is very friendly and helpful. His staff is also great

Ki
Review №49

Mike has towed for us 2 times now this month and is super helpful and professional and even let my kids help with some of the levers, they havent stopped talking about it.

Th
Review №50

So, I was having car trouble while on the job which lead up to calling GoodYear Towing Service through my car insurance company RoadSideAssistance(RSA)Jason, a guy I remember from an old body shop, came on time, picked me up and got me to the place I needed to go which felt like minutes. After talking with him, he knew some of the same people I knew from my hometown and the rest was history! God knew who to send to my rescue in the time of need!Jason, my brother, thanks again for your service and help! God bless you my brother!!

Li
Review №51

Just had to bring us gas,but young man was very nice that brought it. Would use them again, hopefully not for gas.

Ha
Review №52

Would definitely recommend. Two excellent experiences with these folks. Today I had Jason for a lock-out from my truck. We have a medium-duty Freightliner and the people roadside assistance sent couldnt get in. Jason was knowledgeable, friendly, competent. Could not have been nicer to work with. Price was reasonable and similar to what I was quoted on the phone. Also had a previous positive experience. Our 20,000 lb fifth wheel was hooked up to the Freightliner and we got stuck in the mud. Once again a friendly, knowledgeable, competent technician got the job done for us at a decent price. (Sorry I forgot his name. Maybe Brian?) Will call these guys if other issues arise. Especially since not everyone is able to work on these bigger trucks. Thanks guys!

Ja
Review №53

Was charged $130 for the towing PLUS a $50 fuel charge that was written in under different ink than origional paperwork and my vehicle was only towed 10 miles. Thats almost half a tank of fuel with diesel this cheap. Shady towing and WILL spread the word on ripping people off.

Da
Review №54

I have been using Goodyear Towing /Kevin Goodyear for many years and have never been disappointed with services provided. They not only care about your vehicle, but you as a customer. They are highly rated at many businesses and are the number one towing service in out area. A+ to these professionals.

As
Review №55

Used Kevin Goodyear’s services this morning. Brian was the operator that was sent and was at our vehicle 30 miles from enterprise in 45 mins from the time we called. Great service!!!

Ev
Review №56

Andrew arrived around 4:30am in Hartford, loaded our lowered Porsche Turbo with a blown tire and safely transported us to Daleville.I would HIGHLY recommend Andrew from Kevin Goodyear Towing. Thank you Andrew!

Va
Review №57

Always friendly service. Couldnt ask for better!

Ch
Review №58

Terrible attitude. The guy that works for him was outstanding. Then Kevin showed up, i Didnt even let him finish the job. Probably what he wanted anyway. I aslo notice the company only responds to good reviews. Probably had enough words with them before hand. Oh well thats neither here nor there...

Se
Review №59

Good customer service, very professional and arrived before the estimated time.

DA
Review №60

They damaged my car and someone else in my family. Another time refused to tow my truck just because they didnt feel like it. Very unprofessional poorly ran business.

Pa
Review №61

Quick professional service with great employees.

Ka
Review №62

Our F-350 DWD needed a tow and Progressive sent Bennie from Kevin Goodyear. Wonderful experience. Bennie is very knowledgeable and friendly. He loaded the insanely heavy pick-up with ease as I sat there nervous that something was going to go wrong. He was very quick to explain the process. We have a 44 ft toyhauler that we were getting ready to hook up when the pick-up died. We were happy that it died before we were hooked up and at the racetrack in the middle of no-where. Bennie said that he has towed a pick-up/camper combo that was also pulling a motorcycle trailer. He said that it wouldnt be an issue if it happened and explained to us how it could be done for our knowledge in the future. Very nice guy and extremely helpful!

Ad
Review №63

Quicker and better services out there!

Ke
Review №64

Awesome hometown company! They had me hooked up and at the dealership in 30 minutes! Highly recommend!

Da
Review №65

They were Generally very helpful. But for a 0.5 mile tow from a muddy road (CR-145 in Jack AL) I think the $ 1,343 was abit too high. But what could I do? It took about 5 hrs. Lesson: Truckers, dont turn into any road at night. GPS issues are common in these southern areas of AL. Be sure youll get stuck on a muddy dirt road, especially in rainy seasons.

As
Review №66

Good service but lost my key

ma
Review №67

Very professional group

jo
Review №68

Called for tow. Was told would be 1 hour. After 1 hour called and was told would be in 1 hour truck had left. Another hour passed no truck. Called back and was told truck was leaving.

Tr
Review №69

Best towing guys around! And Friendliest

Lo
Review №70

Have road side assistance.Locked my keys in car on 96 degree day.Said they would be here in 75 minutes.Called my husband and he helped me get in house.Not happyI pay $10.00 a month for this service and not please with Kevin Goodyear.

De
Review №71

Fast friendly service.

Di
Review №72

I waited three hours for Southeast Towing. Brian was there in twenty minutes. I will be using their services again.

Mi
Review №73

This is the best towing service in south alabama they tow for my company allmost every day kevin the owner has allways been there when i need something towed they allso have many trucks and drivers so the wait is short 5 star all the way

Vo
Review №74

Havent had any experience with this place but see his tow truck out & about all the time.

Ti
Review №75

Very unprofessional

Sa
Review №76

Awful experience!! I was cussed out, called names and harassed!

Ru
Review №77

Good place Good people

Mi
Review №78

Kevin is a great man

Jo
Review №79

Kevin Goodyear is a rude person.

Je
Review №80

Great

Information
83 Photos
80 Comments
4.2 Rating
  • Address:19109 AL-134, Enterprise, AL 36330, United States
  • Site:http://goodyeartowing.com/
  • Phone:+1 334-347-3297
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
  • Crane service
  • Diesel engine repair service
  • RV repair shop
  • Trailer repair shop
  • Truck repair shop
  • Trucking company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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