We had broken springs with two different houses. Kemp Garage door, was quick to come out (same day) and fix the issue so we could use the garage door. They are knowledgeable, friendly and reliable. I would definitely recommend their services!
Wow! The day that I discovered my garage door spring was broken, it was already fixed by Mr. Kemp. He came on a Saturday, was done quickly and cleaned up after his work, explained everything he was doing and offered helpful tips. His fee was very reasonable, especially considering he was trapped in the hot garage with the door closed while he worked. I am so impressed with Kemp Garage Door!
The spring on our garage door broke one night and we called Kemp the next morning. They were very friendly and customer service directed.They scheduled us in for same day service. Our technician, Kirk, is a very nice man and fixed our door promptly. He did not over charge and he fixed the worn out rollers on the door as well. The cost was very reasonable (much less than Denver companies), customer service superior, and the work is perfect. We highly recommend Kirk and Kemp Garage Doors of Erie.
I hired Kemp Garage Door to install a new garage door opener and everything went smoothly. The new garage door opener works great and they were very professional and did a good job. I would definitely use them again. Also, these guys are a local Erie based company.
After hearing about the expert workmanship and quality service of Kemp Garage Door from a neighbor, I called up Kirk with an inquiry about a broken spring replacement. He was able to accommodate my familys needs the very same day! Had both springs replaced in less than 30 minutes and finished by offering a few other recommendations regarding various components of our aging two-car garage door.All in all, we are grateful and pleased with Kirks professional service, efficient handiwork and friendly demeanor. It was an honor to support such an excellent family-owned and operated local business!!P.S.- Kemps quotes are extremely reasonable, especially compared to those of local competitors. Trust me, I checked!
Kirk was excellent very easy to work with, and very professional. Work was excellent, done well, and completely tidied up afterward. I wish their were more contractors like this.
Easy to schedule. Same day service. Friendly and knowledgeable.
Called Kirk at 12PM when my spring broke on the garage door and he came out and fixed it that afternoon. Very courteous and knowledgeable who is customer service detailed with very fair pricing. Ive been ripped off before with other services, but no more now that I found Kirk Kemp. Thanks Kemp Garage doors.
Great experience with Kirk! He was timely, professional, and made our garage door like new! Definitely recommend!
The service at Kemp Garage Doors is great!I left a message with them in the evening and they returned my call promptly the next day and completed the requested repairs that day.Fast, easy, and professional. Would recommend to anyone in the area.
Had them out a long time ago (review below) and they did a great job. Now Id like to get a tune-up but cant get in touch with them. Left them two voice-mails and no call back.I was having issues with my door going up. Thought I might need a new opener. Nope, Kirk came and fixed it up. And also went the extra mile as my door was damaged, he fixed it. My door was an “odd ball” variety and he had to put some extra effort (and time) into it but didn’t charge me more.Great guy, great service! I’d recommend him for sure!
True craftsman at a good price. I called Kemp Garage when my garage door spring broke for the second time. Kirk was able to come out the next day and found that the previous repair person installed the incorrect spring. Also, that I had an unusual garage door. After spending a lot of time analyzing the situation, Kirk figured out the right springs and had to special order them. He did this all of the original quoted price even though this was definitely a special job. Outstanding work!
Great service. Contacted through website and was emailed back within an hour which I appreciate since most local businesses tend to ignore email completely. Arranged a time within days of contact. Owner was VERY knowledgable, friendly, and professional. He sells only Liftmaster and so far I am extremely happy and delighted with the unit. Has all kinds of bonus features I did not know about it! Thanks Kemp!
In this day in age it is hard to get any one to respond promtly. Not only did he return our call within an hour he came out the same day. Great service with a smile and his prices are reasonable!
Called me right back on a Saturday and fixed my garage door that same afternoon. Professional, attention to detail at a fair price. Thank you!
Kemp was able to schedule a reasonable same day appointment that worked with my schedule. Provided excellent service at a great affordable rate.
To start, I would like to say what a good job Kirk did fixing a spring on my garage door. However, he was an hour late, didnt call to tell me he was still coming for approximately 20 minutes after he was supposed to be here, and charged me $250.00 for a job that lasted less than 45 minutes. I am a retired attorney who practiced primarily workers compensation law representing injured workers. I never charged an hourly rate over $200.00 an hour which is the the average rate for an attorney outside Denver in Colorado!Also, when I confronted him on this rate, he became very defensive, and explained to me how dangerous his job was. REALLY? When I practiced law, I represented policemen, firefighters, and oil and gas workers (one of the most dangerous jobs in the world). These clients earned approximately half as much than his hourly rate amounts to. While I realize that all blue collar jobs have risks, he needs to reevaluate what he is charging people on an hourly basis.
Called because the spring on my garage door broke, they came out promptly and fixed it, while noting a few other areas of my door that had worn out and replaced them all quickly and efficiently and for a great price. Highly recommend.
Kemp offers the most competitive service rates for a torquemaster to torsion garage spring conversion, is quick, and reliable. Will definitely use him again next time my garage needs to be serviced. As far at the conversion, after quite a bit of internet research, the only reason I could find not to convert was aesthetics. Torsion springs are less expensive, last longer, far easier to find a service provider, and I couldnt find any reports of them flying apart when they break (which is the danger torquemaster is supposed to prevent). Now that their installed, I dont even notice an aesthetic difference. Very happy with Kemp Garage Doors.
I highly recommend these guys. Fast, fair price, professional and very nice.
Scheduled quickly, arrived promptly, work was done excellently.
Knowledgeable, professional, and easy to work with.