Cindy is the best! She understands what you need and can suggest things you would never think of yourself. The only place I would go for travel goods.

The shop attendants were very informative and had honest converstations with me about the brands they carry. They equally rated the pros and cons of the luggage and did not pressure me to simply buy the most expensive item. The Briggs & Riley carry on I bought has been superb and held up to the extreme travel I do.

Last fall I ordered a Travelon bag because LuggageDesigners seemed to have the best price with free shipping. The bag came in a mailing envelope without a protective plastic bag, probably because someone else had already rejected it. The front pocket on the Travelon bag was STITCHED off center. When I contacted LuggageDesigners, I received an email that stated We inspected all of the colors of this handbag in our warehouse and found that until they are filled, the flap sits awkwardly on the front of the bag. I know the difference between stitched off center and sits awkwardly. The pocket couldnt be moved to the proper position. I ended up paying shipping to return the bag and get my refund. So much for saving money!The email I received from LuggageDesigners went on to state Unfortunately, we do not believe that we have a bag that will suite your needs for replacement as we do not consider this a defect but rather how the bag is manufactured.I was only refunded the price of the bag, not the $6.87 I spent to ship it back to LuggageDesigners.Im surprised at the response to my review!

This is a company with incredible integrity. Their customer service is outstanding and their honesty is fantastic.