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PacSun
200 E Via Rancho Pkwy #411, Escondido, CA 92025, United States
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PacSun

Comments
P
Review №1

Lance and Blake were AMAZING employees. Will come here again for more clothes. Expecting the rest of the employees to be like them.

Ab
Review №2

Workers were talking about me thinking I couldn’t hear. One of the associates (high pitched voice, long brown hair) implied I wanted to shoplift when I took a hat into the dressing room by accident. Will be filing a formal complaint against this store.

Ad
Review №3

I love the look of their clothes however the customer service is very poor. I ordered a pair of pants online that said they were in stock however a month later the website still said that they were processing. I had to call them to see what was going on only to find out that the pants were out of stock, even though I was charged for them and it said it was in stock on their website. Not only that but I had to be the one to call and figure out what the problem was. They never contacted me to tell me what had happened. Also when some friends and I were in the store, the workers there were very rude and yelled at us even though we werent doing anything wrong.

Zo
Review №4

Workers were nice I bought a dress and there was a hole it in :(

Br
Review №5

I love this place... actually my favorite place to get fashion clothes... Im not lying come on and take a look...

Ka
Review №6

Worst retail experience over the phone and in this store! Beware of paying with PAYPAL because you will never get a refund or the products returned. When you buy online & pay w. PAYPAL they cant do anything about it in store no return no exchange which is the oddest thing I ever heard😵 so then you have to call customer service which is out of the country hard to understand (SUPERFRUSTRATING) get sent an email with a label, print out then go to a local post office thats packed just to return items and maybe get a refund!!!! Well its almost a month and still no refund or communication. I always did shop here for my daughters, but now after this experience I WILL NEVER SHOP HERE. I will go elsewhere where Im treated like a real CUSTOMER!

DS
Review №7

Went in randomly one day and was helped by Alexa. Great customer service, friendly, professional, and HELPFUL. I cant wait to go back!

As
Review №8

HORRIBLE customer service. while Im paying with my card the cashier is on his phone and other workers are huddled around his phone laughing at something!! I didnt get a hi or did you find what you were looking for or thank you, when he gave me my bag after i paid he just turned away. COMPLETELY unprofessional, ive been to a few pacsuns and this one has the worst customer service by far.

lu
Review №9

THEY NEVER GREET EVERYTIME I WALK IN

Ch
Review №10

They never ask for help or say anything in general

Fr
Review №11

The dressing rooms at this store are FILTHY & disgusting!! The sales people are rude & unprofessional!! We were told jeans were in sale, but they weren’t. This store is horribly managed and run!!

La
Review №12

Always a good find here

Ne
Review №13

😃 😃

Information
3 Photos
13 Comments
3.1 Rating
  • Address:200 E Via Rancho Pkwy #411, Escondido, CA 92025, United States
  • Site:https://pacsun.com/
  • Phone:+1 760-489-6641
Categories
  • Clothing store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–7PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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