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Advance Auto Parts
25521 Euclid Ave, Euclid, OH 44117, United States
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Advance Auto Parts
Comments
Lo
Review №1

Helpful, friendly, its just whomever running that store needs to stay stocked, otherwise its good to go.

Ch
Review №2

Recently, I had my battery looked at because of the corrosion around the top, and I thought it was a problem. The person working there cleaned off the corrosion and checked the battery - no problems. I appreciate the help and their time for a customer.

Am
Review №3

Cheap on parts. N nice to people

Lo
Review №4

They are some good people up in there polite and want to help you on what youre ordering and matter fact they put it on

La
Review №5

Thank God Austin was there to install my battery, because the associate that rang it up wasnt going to. It took him maybe 10 minutes, and I was ready to go. Thank you Austin, I appreciate you.

Dr
Review №6

The ladies were very helpful.

Su
Review №7

Get no help be a elderly people

Ch
Review №8

I ran in 5 minutes before they close. So of course they looking at me crazy. But the gentleman help me find exactly what I needed and gave his opinion as to which one is the best without an attitude or acting like I was holding them up. I didnt expect that and for that I am pleased

Za
Review №9

Said they were open on Google but was not open at 8:18 am

Tr
Review №10

Its getting so much better than what it was. I give them a 8 of 10.

To
Review №11

Need a bigger part selection in store and better customer service,need more clerks that know about repairing.

Ki
Review №12

Quick Friendly Service😁 & Set up To Keep U Safe❤ During Corona😷

Dr
Review №13

Good customer service very helpful inside

Er
Review №14

Not too knowledgeable

Ap
Review №15

Service was great, they were very helpful and polite. I would most definitely recommend this location

Wa
Review №16

Purchased a new battery online. Rob called me when they had it out and ready for pickup. Rob installed it for free. He had to jump it as it had been on the shelf for a while but when I got home after charging for half an hour it didnt hold the charge.Called Rob and he found a battery that was dated this month, had it delivered, installed this and tested the alternator for peace of mind.Rob knew how to treat his customer and I am thoroughly happy and will return to this store.

La
Review №17

AWESOME the ladies at the store this day handled it.

Yv
Review №18

Easy process we gave them what my friend needed and service person was great and fast.

Jo
Review №19

They alway have what I need

Li
Review №20

Ok

Ta
Review №21

Food was outstanding. Staff was nice

Ke
Review №22

Needed a battery check turned out everything was good the person who came out was Very professional he even copied the parts for my 04 Honda

Ca
Review №23

Great customer service

Gi
Review №24

Workers are knowledgeable and so kind

Th
Review №25

Good had everything that I wanted

Di
Review №26

Nice service

Me
Review №27

Went there to get a package that FedEx left. I had to wait a while and the register went down...

Su
Review №28

I had the greatest experience that I’ve had at a car parts store in a long time! I went in just to get tail light bulbs but what I got was some amazing help, and great service. Isaiah went above and beyond to help me, even doing extra things that were outside of his job description. They don’t have too many people like this I’m my generation out in the work world. Thank you!

Mi
Review №29

Horrible cant parts

Ri
Review №30

Excellent service even though the hard to find item was not in stock. But he did check, call and inform me of two the stores that has the item. ( it was a special limited sale item)

T
Review №31

There ok to deal with always match the part with your old part if u can

Lo
Review №32

The store is ok, but i dont like the fact that they intentionally dont sell Mobile 1 Annual Oil! But you sell the filters and all other oil?! Its because its annual oil and not every 3-4 months oil, and indont like that! Oriellys and Autozone are the same way!

Go
Review №33

Terrible service. I race there to the nearest advance parts. Would not look at my car or look up my car problem 20 minutes before close on their computers. Which was a car light out. Told me go another place they dont do that.

Sh
Review №34

The way very nice&helpful, store was very clean, that got me in&out fast, Ill be back all the time

An
Review №35

They always have what I need.

Ty
Review №36

Fast, friendly services, good prices

De
Review №37

Fast customer service and had everything I needed in stock.

Ni
Review №38

Nice enough crew of employees generally. Service is a little slow and tedious at times but it seems they are probably understaffed for the amount of traffic that comes through this particular location. If you do an online order you have to be quick picking it up as theyll cancel it if you arent there within 24 hours, even if the phone message they leave you says you have 72. Normally I will go to the OReillys that is only a little further from me if I can help it but when the price is substantially lower or I just need something simple Ill pop into this location.

An
Review №39

Thanks for helping me with my Chevy Trax!

A
Review №40

Was there with my sister

Br
Review №41

Salesperson/cashier was polite and considerate. Store was orderly and I was given my merchandise with alacrity.

An
Review №42

They use to due testing for car service engine lights and now they dont how can you know what to buy if your service light is on.

mo
Review №43

U understand the up sale however when a customer is in rush sales person should be able to respect that, not comment how they need to offer you several other products.. otherwise it was a quick stop

Ju
Review №44

George helped us and was more than nice to my 4 year old son and I. He got the deal I was looking for and the parts super fast . Could not be happier. Thank you George.

Ed
Review №45

Wonderful place to do your auto parts shopping.

Gl
Review №46

Excellent customer service! Gregory was very personable and efficient. Customer service done right!

Br
Review №47

Had what I needed which is obviously a plus

Ba
Review №48

Very helpful and friendly staff.

Za
Review №49

The clerks greeted me when I walked into the store. I looked around and found the oil I needed, or so I thought. There was a women who saw me looking for filters and saw that I didnt know which one to get and she looked it up and got it for me.

Ca
Review №50

Very helpful

Ma
Review №51

I havent been there in a while, the guy at the counter was helpful and courteous. He filled me in on the new discount program they have too.

WI
Review №52

Very good customer service!

Or
Review №53

Prices are $$$ but a convenient store to find what you may need

Pr
Review №54

The women in here are always very helpful, and eager to help. Always a pleasant and cheerful visit here!!!!

C.
Review №55

Car was down a quart of oil. They have Castro on sale, good deals all the time.

Ni
Review №56

Went to get a battery installed on my car. No other customers were in the store there were two employees standing there. Now this employee tell me he cant do it because its only two of them there. Now keep in mind no other customers were in the store and the employee talking to me while eating a sandwich

Ch
Review №57

Very friendly staff. Efficient ready and willing to help customers

On
Review №58

To high

ja
Review №59

Had exactly what I needed, and the guy at the counter helped talk me thru a fix I was thinking about, and talked me out of buying more than I needed because he advised that I was planning to do wouldnt work as well as Id thought.

Ta
Review №60

Great service, great prices, and great employees! Ask for Datone, hes a certified mechanic.

El
Review №61

Very helpful and had exactly what I needed!

Jo
Review №62

Higher prices than most. Easy access.

we
Review №63

Everyone here is always very helpful.

De
Review №64

Very helpful staff.

Fl
Review №65

Jeanine is great and customer service is excellent.

Ma
Review №66

I go h there for all my Automotive questions and services they do not do oil change but they do check your batteries and spark plugs and stuff like that so when you go to a regular place they cant rip you off I think for oil changes spark plugs batteries Etc. And guys know their stuff.

fa
Review №67

Nice place for these people always want to help you up

ge
Review №68

They the best help you can get.....

Ch
Review №69

Had a battery problem, they checked it and found I need to replace. I was happy they was able to change it for me.

Ma
Review №70

Helped me find what I needed quickly.

Ms
Review №71

Sexy Jamaican guy here:-*

Ku
Review №72

Super friendly staff. Very helpful.

Er
Review №73

Excellent as always, awesome manager !!!

mo
Review №74

The guy add my fluids. Thank you.

Ty
Review №75

Cool

Ga
Review №76

Experience was great Ken is always good.

fr
Review №77

Doesnt answer phone...why waste gas to price a part they may not have? Buy from somewhere else.

Wi
Review №78

Fair price right parts

Ke
Review №79

Very nice and helpful people

Jo
Review №80

Excellent service and products

La
Review №81

Anti American

Da
Review №82

Worst customer service. I waited 15 minutes to be attended to find out later that the cashier was texting on the back. I had to yield at her to catch her attention. Next time I order online I will chose any other location .

Ja
Review №83

Work

Ms
Review №84

Always friendly service here

Rh
Review №85

They very informative.

Ca
Review №86

Sucked!! Three employees...none knew how to check alternator...didnt give change back...cost $50 for a $30 part

Mo
Review №87

Good customer service

Ta
Review №88

They helped me find the parts I needed and accepted my returns.

Je
Review №89

Wonderful! Really helpful!!!

J
Review №90

Knowledgeable sales reps.

La
Review №91

Easy to follow

mi
Review №92

Very helpful.

Bj
Review №93

Non friendly, totally unknowlegable poor customer service.

Ke
Review №94

Great Service 👍🏾👍🏾👍🏾👍🏾👍🏾

ed
Review №95

Good place for car

Di
Review №96

I didnt have a very good experience with customer service

En
Review №97

Always good service!

Da
Review №98

Good prices

Mi
Review №99

Great service

Sh
Review №100

Get arrested sure if its something that you need in this particular story youre going to find it and youre probably end up purchasing something else in the store that you totally forgot all about and you said oh by the way let me grab that cuz I dont know Ill need is not today Ill need it probably along the way so keep up the good work Advance Auto Parts store thank you

Information
19 Photos
100 Comments
4.1 Rating
  • Address:25521 Euclid Ave, Euclid, OH 44117, United States
  • Site:https://stores.advanceautoparts.com/oh/euclid/25521-euclid-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 216-261-6442
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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