I love the 24/7 kiosk in the lobby. I can pay my bill at 2pm or 2am 7 days a week

Like the ability to pay in lobby on a machine

Love the kiosk very convenient & handy.

Quick, friendly service

Our bill said pay by July 26. Today is July 22. We got disconnected today. Why put a date if youre going to do whatever you want to anyway? I know why. For that reconnection fee you may not have gotten otherwise. I hate Alabama Power of Eufaul, Al. Thanks from this very unsatisfied Tew Family.

We show up with a previously discussed date and time with a Power Engineer. Neither one was on the office when we arrived not did any of the three ladies up front know anything about our proposal of more power to my home. It was well over 45 mins of what should have been an easy in and out 10 mins max. After several phone calls and a few calls on two different Engineers radios, we finally got setting going. Of course the lady behind the window who had to give us the negitive information of neither Engineer being in the office even after we previously discussed a date and time for the paperwork to be signed, apologized for the confusion. There wouldnt have been if they truly cared about there customers. I feel that they think that they shouldnt have to try and give their customers the best service bc they are the ONLY service for certain people in certain locations. Hence this post. Please do better Alabama Power. I have to have to get solar panels and charge you for power.

Very Good Company and Friendly Representatives.

Closed.

Bad experience

Very nice