If I could give Carpet Depot more than five stars I would. They’re a local company that stands behind their products!A year ago I had our handyman put in a new kitchen floor using vinyl plank flooring I purchased at Carpet Depot. The floor looked beautiful, but within a matter of months the planks started separating from each other. It wasn’t long before they began to buckle and rise off the floor. When they first separated our handyman said nothing like this had ever happened to a floor he put in. He slid the pieces back together. Later he suggested we get ahold of Carpet Depot; perhaps the flooring was faulty. We got a second opinion from yet another handyman who also thought it might be a bad batch of flooring.I finally went back into Carpet Depot armed with pictures of the bad floor and ready to raise heck. I was met by Janeen, a true professional in her field. She said she’d talk the situation over with the owner, all the while saying the subfloor was most likely the problem. I let her know repeatedly, I’m quite sure, that myself and several handymen felt it was Carpet Depot’s product. (Spoiler alert: nothing was wrong with the vinyl plank product!) Long story slightly shorter, despite their reservations, Carpet Depot replaced every bit of the flooring at zero cost to me! Truly an honest, reliable, professional local gem of a company. I can’t say enough good things about Carpet Depot.I wish I could say the same for the handyman who installed the floor. After sliding the planks back together that one time, he essentially disappeared, leaving me to pay for the cost of installing an entirely new floor. Again Carpet Depot helped me out here. Thanks to Janeen, I hired flooring contractor extraordinaire Joe Sample, who ended up shoring up the entire subfloor with new plywood. So in the end Janeen was right, yet Carpet Depot still stood behind their product, even allowing me to choose a different color vinyl plank after holding on to my free replacement product for months. (With every local contractor so incredibly busy, I had to wait months before finally getting Joe to replace my floor. He was worth the wait!)So a huge thank you to Carpet Depot. I’d recommend this South Eureka company to anyone looking to upgrade any type of flooring!!!~~~ The photo shows my new, beautiful floor.

A wide selection of flooring with an incredibly helpful staff. Definitely worth stopping when looking for that new floor.

For Humboldt County, this place has the best carpet selection, best customer service and value. We have used them 3x in 12 years for multiple rooms. You have to know your room dimensions and what you want for the best value. Its easily the best carpet value in Humboldt.

Great selection of carpet. Super helpful and friendly! Were so happy with the installation. Well be back to finish the remaining rooms!

Great super helpful.

We waited a whole month for someone to come replace the flooring. On the scheduled day they sent a worker who refused to wear and mask and is unvaccinated. Carpet Depot is not respecting public safety.

Bought all my flooring thru these wonderful women. They have an excellent selection and great prices. Carpet Depot is a wonderful asset to our community and one of my favorite stores!

This is my third encounter with Carpet Depot and I am overall very pleased with their work. I did have issues on one visit but after a lengthy discussion with them we were able to resolve our differences and I would recommend them for your flooring projects. I am very pleased with their selection and pricing.

Good place to buy rugs

The people are nice and helpful, the selection is great and the prices are reasonable. I love this store and would highly recommend.

Great staff. Good prices, helpful and friendly service

Employee Melyssa and company provided excellent customer service!

Wonderful...especially with Kevin!

Excellent experience.