Called asking for pc parts in a pinch and they were incredibly helpful. Gave me some screws for free. Really awesome customer service. Would highly recommend!!!!!!
Incredible staff who are knowledgeable across multiple platforms and software issues. Their information is current. Pleasant over the phone. Work is completed to satisfaction. Ive used their services for 2 years and I trust what they are doing. Four years ago the breach of my computer was serious enough to warrant an FBI file. I place Cornerstones honesty and trustworthiness at the top of their list.
They where very professional and kind and went through great lengths to make sure that I understood what they did to improve my computer and answered all the questions I had for them. I am very satisfied with the results and would highly recommend them.
Not sure what this is but its not a retail store. Google maps should not have sent me here. Personnel had poor social skills and were not proactively helpful.
Best Computer repair store in Humboldt County! Always willing to help with fast and accurate service. Definitely recommend them to help you with any of your computer needs. Ask for Patrick hes the best.
I was so happy after 11 years with my old Mac to get a new Macbook Pro in April, and then I pulled a rookie move right before Thanksgiving and spilled tea all over the keyboard. I salvaged what I could, but the guys at Cornerstone Computers found the problem and quickly took care of it by cleaning off the spots of corrosion from the water damage. Instead of going to Apple and likely paying near the cost of the laptop to fix it, I was able to go local, get a GREAT deal, and Im back to using my laptop as if nothing had ever happened. Everyone I talked to was very helpful and professional. I highly recommend this business to anyone who owns a Mac.
Had to get my PC repaired from shipping damage. The staff took their time answering my numerous questions about their process. Always professional updating you each time they hit a breakthrough. My computer was absolutely in good hands.
So grateful for these folks.Evacuated from fires in Santa Cruz and realized I didnt have a laptop charger. Called cornerstone and they hooked me up. Curbside payment and pickup. Masked employee helpful to make sure I knew how to use the universal adapter.
Everybody that helped whether it be via phone and or on person, were really helpful and super friendly. Their work they did on my laptop was great . I will be back soon with my desktop to get a tune-up. Im proud to say that these folks at cornerstone are now my regular tech guys. Thanks for all you do.
I comend them for their customer service. I consider them to be honest and affordable.
Patrick and Corey are great. I typically never bother to review places but they were both very helpful, professional, and understanding. I could tell they care a lot about what they do and they know what theyre doing. I will definitely be going back to Cornerstone Computers in the future if and when I ever need to and will recommend them to anyone who needs anything done related to computers or tech locally.
Offered help if needed called 5 times no return calls no service. made their sale then forgot you existed
Excellent service and all pandemic protocols followed. My laptop was in and out quickly and runs so much better!
Awesome, knowledgeable, speedy turn around, and polite. Perfect.Jeannette
Great helpful service done quickly!
I was treated with respect and as a woman with a high end gaming PC I can tell you thats hard to find. My self diagnosed issue was repaired as asked without bells and whistles. When it turned out I had missed a problem with my system they were able to diagnose and fix the issue in an affordable and common sense way. I honestly thought my processor got fried and told them so. They could have easily scammed me for parts and labor but theyre honest workers. It turned out to be a faulty power button. I feel like the repairs I recieved would have cost double or more at any other shop Ive been to.Great work! Their phone line is a little wonky but its worth it to get your computer fixed right and affordably.
What a wonderful business. They were able to accommodate my schedule and came by the next day! Cory was the technician. He solved the problem in a flash and explained to me what happened, how our network works, and a bunch of other things that were so helpful to know. I definitely recommend them!
Knowledgable people, honest and helpful. I highly recommend this company.
I forgot my power cord after driving from WA to CA for a LAN party. They were closed but an associate that saw me outside popped me in and saved the day. 10/10 would go here
Very affordable! Even though my laptop was not able to be saved, I was able to get it looked at and data removed for only $35. They have a discount for students which was a life saver considering I need to buy a new computer now.
The service and staff were terrificHighly recommend
They are very helpful and nice people. I would go to them for anything computer related.
Very handy people. Intelligent staff. Saves a order to amazon, and saves me time.Appreciate the advice and the free screws!!
Very knowledgeable, practical, nice people
This place is a hidden gem. They treat you right and WILL NOT rip you off, which is a big worry for the non-tech-savvy. Put it this way, if my grandparents were still around and needed computer help Id send them here, even if it meant a drive. Theyre that helpful/good.
Everyone in the store is very helpful, and they always get the job done quickly. I couldnt recommend them more for fixes and advice. Reasonable prices too.
Helpful & they can order parts that they dont carry in story.
WOW! Amazing service at a great price! Cornerstone provided same day service to recover all valuable business files from a laptop with a dead motherboard. I would highly recommend this business to anyone needing this type of service.
Great service/fair prices. Couldnt be any happier!
Ive been going to Cornerstone since they first opened, as I couldnt say I was thrilled with the other options locally prior to that.Some five years later, Im still coming back and not even interested in looking elsewhere. Im pretty much always coming in because of some very unhappy event with one of my computers -- but Corey and his team always manage to make the storm cloud hovering over my head evaporate by the time Im leaving.Professional, friendly, helpful, knowledgeable ... well priced ... and most importantly they do excellent work. I absolutely love their (amazingly affordable) next day service option!
The young lady named Kat is the best, she recovered ALL my data on my mac, i was so happy, i had a positive feeling when i walked in. i knew she would get the job done. & i saved like 200$ compared to taking it to the mac store. glad i checked them out 😆😆😆😆😆
Taken my computer there multiple times for problems, it was fixed very quickly. Bought new parts for a computer and they built it for me. Even ordered parts from these guys. Best computer shop in town, highly recommend if you like quick service.
Best rates in town an best service! I recently took a computer in and told them I wanted a part replaced. When they got into the computer the noticed the water damage (the reson I needed a new logic board) and instead of ordering and installing the new logic board they called me and told me what the situation was before I dumped any money into the computer. The logic board probably wouldnt have been the only thing that needed to be replaced. So anyways I was really happy they checked with me before proceeding instead of just sending me a bill! I have used cornerstone on multiple occasions and have been happy with the service every time!
We had a power surge at the office that fried our router and our network was down. Of course we had deadlines and jobs that had to get out. These guys were great. They sent a technician to our office within 15 minutes. He diagnosed the problem and had us back up and running in half an hour. Greatly appreciated the amazing customer service and technical expertise!
I am very, very satisfied with the quality of their services (Technical & Customer Service) and their fees. After the diagnostic did not find anything wrong with my laptop, a tech person came out to my place and fixed the prob in mere 20 min. I will go to them again if I have troubles in future.
Amazing customer service! Went in looking for a part that I had (literally) been to 7 other stores in search of. The technician knew exactly what I was talking about and in a matter of minutes my problem had been solved!
Nice people, great customer service, I trust them.
I brought my Mac in cause I spilled some water on it, I usually dont do this but simply Mac in Arcata told me to do some kind of wash for 50 bucks if unsuccessful or 300 if successful, instead here the guys just open my Mac and see that a little peace was ossidate and they told me to clean it with alcohol, I went home and did the procedure in 5 minutes and the Mac is working perfectly... Thank you guys!
Helped fix my rare Linux OLPC 1.5 . The issue was just the power supply.
A big thank you to Bethany at Cornerstone Computers for her wonderful service. I was in a state of panic because of difficulties on a project. She was very patient and helpful. She solved my problem and rescued my day. I will definitely make Cornerstone Computers my first stop for all my computer needs.
Im embarrassed to say I was scammed, but realized it the same day. Cornerstone cleaned all viruses and malware quickly and at an affordable price. They were fantastic!
So, I built my computer a few years ago and recently wanted to upgrade the graphics and video cards along with snagging a solid state drive for faster boot times.Their pricing for parts is pretty standard, and to install everything is pretty inexpensive. Since I had my computer in a shop I also wanted it cleaned/tuned up. They have express prices in which they guarantee only a 3 day wait, but I wasnt in a rush.A week later I get my computer back all nice and shiny and get home, and theres a blue screen system error crash with 30 minutes of getting it all set up. I went back in and they took it in at no charge, promising to find the issue and fix it for me. Sure enough a few days later I had my computer back and it was running just fine (apparently they had received a bad cpu from their distributor).I had a few other hardware issues and they were always friendly and helpful, even letting me run back and forth from their place to my house trying out parts to see if they worked (that was a fun time) in the end nothing worked and they happily gave my money back, sorry that they couldnt help. (New video card didnt have a vga connection and my old monitor couldnt be upgraded, but no worries had a new one on the way).These guys are always professional and friendly and will find out whats wrong with your system and fix it for you Pronto! They arent wizards but they definitely are damn close!
Excellent service paid for 1 day diagnostic after a power surge and they diagnosed it as a windows issue full reinstall and it fixed my direct x issues, wasnt even at the shop for 24 full hours. Couldnt be happier
I was only without my computer for a few days, the charges were reasonable, the personnel were helpful. I feel lucky to have them in Eureka!
Fast and accurate diagnosis and service. Doesnt do console repairs.
Quick and professional!
Knowledgeable staff with a great attitude
Everyone here is just great..both in the store and in the visits to my home to fix problems. I cant say enough positive things. Thanks to them all!
A year ago my daughter passed away. She had 4 laptops. I took them into Cornerstone to have her information taken off so I could sell them. A week later I picked up one but not the others. I thought that they were so old that they were just junk. Fast forward a year later. I received a call from Cornerstone. They had found them on a back shelf and wanted to offer to buy them. They also had found pictures on one of them and asked if I wanted them to put the pictures on a disk. I was so excited about the pictures because they were some of her that were taken a few days before she died. We had tried to find them but couldnt. I am writing this to let everyone know just how honest Cornerstone is. They not only repaired the one computer for me, but a year later sent me a check and 2 disk from computers I had forgotten about. I do not live in the area (Phoenix) but highly recommend them to all. Thank you Cornerstone.
Fast friendly service you can count on.. fixed my laptop same day!
Competent technicians doing a good job and good customer service wow keep up the good work guys
Friendly, prompt and excellent customer service. Fixed my laptop with minimal financial pain.
Great, speedy service, very knowledgeable
Desperately needed a new ssd for my pc. Looked at all the big box and chain stores. None had any, the associates were rude, and the prices were outrageous. Drove past cornerstone and decided to give them a shot. Not only did they have what I needed, but their team was knowledgeable and polite. Prices were comparable to online sources. In and out in less than 5 minutes. I generally order online for my PC needs, but these folks make a compelling case for shopping local. Thanks to Cabe and his team, you guys rock.
Always fast, professional, precise and reasonably priced.
Its Extremity easy! When it comes to anything thats even related to a computer, phones,wi-fi,Laptops, Guys, the crew at cornerstone Computers will not just sell you a custom computer, that does only what you want, and work with your budget!, theyll come to your house and help you with most anything to do with computer electronics, If its electronic, has anything to do with computers (flat screen,DVRS, Routers) No matter what you think, just stop and call cornerstone. They will take care of you!! and they help you watch your wallet, whatever you need they can help you out. And dont bother even looking there the only shop with money saving options and the best price in all 4 local towns, they fixed an older PC for me in 2008 and I never even saw a virus, it ran till old age got it in 2013, % years with out a single problem, I did get the maintenance, and boy was it worth it, and still is. Cornerstone Computers, Thats all you have to know.
They were very helpful and able to special order a joystick that I needed, they also seemed extremely knowledgeable glad I went there
Small shop with a limited selection, but every time Ive dropped by Ive gotten great service and theyve had what I was looking for.
Awesome service, was passing through town when my laptop died and they totally took care of me and got me on the road ASAP.
Have watched these guys over the last decade grow yet keep their customer service values. Couldnt be happier for them!
Gave my laptop and still hasnt repaired it . Its probably been around 2 and half weeks
Did everything i wanted and more.
PHONE NUMBER is disconnected and person inside did close the blinds in my face really rude from his employees I know the owner will never do this customer service really disappointed
Always great service
Charged $25/ to tell me my comp was garbage
PC retail and service