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Verizon Authorized Retailer - Russell Cellular
233 Front St Suite A, Evanston, WY 82930, United States
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Verizon Authorized Retailer - Russell Cellular
Comments
Ch
Review №1

Shandril was amazing! I had a difficult situation that involved an upgraded plan a phone with a dead screen, a new phone and switch phone users. Shandril was very patient with me as I asked about 100 questions. She was able to provide answers and find solutions that was easy for this old guy to understand. Then she even stayed late to finish setting everything up. The store was clean and organized. I have already recommended her to coworkers!

Ch
Review №2

Christina was amazing. She had all the answers. It was a solid experience.

Mo
Review №3

Christina was very helpful she put me at ease and made my experience so much better than the one I had at the other Verizon store just minutes before. I highly recommend that she get a raise. And that is saying a lot since it was the first time I I met her.

Al
Review №4

Every time we go there the people are so nice and helpful. They dont push us to buy or upgrade. The service is really nice and friendly.

An
Review №5

Im really happy with my purchase. Cristina sold me a cell phone that met my interest and online needs. She was very helpful.

Da
Review №6

The store manager Cristina did a great job of explaining the phones and options.She help my 80 year old uncle and was very patient and professional in getting his phone operational again.Just really great customer service all the way around.

46
Review №7

Shandril was amazing helping me and my mother with reconnecting her phone. Last week I put my mom on my account and we had to get her phone unlocked by the other company. After a week we still didnt have her phone working. My mom lives with me but only here on the weekends so it was difficult to get our issue resolved. After 3 hours of Shandril on the phone with multiple tecks she finally was able to get our problem resolved. She was so sweet and patient with us. Please give her our thanks and a raise she was a sweetheart. Thank you from the bottom of our hearts 💕

Ch
Review №8

All of the staff are always do helpful here. I am so grateful to have them close by!

Br
Review №9

My experience was professional and very helpful, they were quick and fully understood my questions and I received full answers and it was ver professional

Ko
Review №10

They where amazing and helped me out with no problem they where able to answer my questions without pause and helped me set up my new phone quick and easy!

Da
Review №11

Great experience! Very friendly and helpful! Got what I wanted. Thank you!

Ja
Review №12

I had my old phone get damaged and had issues with assurion insurance ended up having to get a new phone during the whole ordeal I touched base with Christina at Verizon multiple times and she was extremely helpful got me in and out with minimal problems overall very helpful

Ya
Review №13

The associates, Cristina and Shandril, here are Always so attentive, knowledgeable and have great customer service skills. They always have great deals on their gadgets and will help you accessorize with the best. I highly recommend this store for those who need a phone, tablet, smart watch, etc.

Ta
Review №14

Best outlet I’ve been to in 3 states

el
Review №15

Christina was very knowledgeable and helpful. I bought my phone online through Verizon, but Christina helped me trañsfer my old stuff to my new phone. It cost $25, but I g9t a coupon for$25 to use in-store.

Ri
Review №16

Excellent Customer Service !!!Shandril is very helpful, Very Polite,Excellent Customer Service skills, a True pleasure to deal withWith Total Respect - 5 Stars 😊

Do
Review №17

Shandril went out of her way to help me buy a new phone and sell my old phone today. What a pleasant young woman, and she knew the product she was selling.. Shandril and Christina are the very best in Customer Service and I wouldnt want to go anywhere else.

La
Review №18

Cristina A in the Evanston, WY store was super kind and helpful!

Rh
Review №19

Great customer service!! Christina is awesome. Made switching my phone and phone plan non stressful. She is the one to see

Di
Review №20

I’m so glad I came into your store today! Shandril was so pleasant and went out of her way to help me on my phone needs. Shandril takes all the time you need to be 100% with understanding Technology and anything else you may need to know about your phone. Thank you again shandril.

Ke
Review №21

Had a phone issue Christina got right on it and got everything squared away in a very timely manner.

Mi
Review №22

Get Cristina to help you and she is totally an awesome lady that knows her stuff. I wouldn’t go to another store, or sales rep. She answers all your questions and is always professional! Thank you Cristina!

Mi
Review №23

Great Service!!!! Christina explained everything perfectly and excelled at answering all of our questions. I won’t go anywhere else for my Verizon needs

Ga
Review №24

It was the best customer experience Ive had in a long long time. The young lady that helped me at the counter was fantastic. She wasnt pushy. She talked professionally. It was a good visit, thank you for being there.

Ja
Review №25

Christina was the most knowlegable reps I have ever dealt with,saved me a lot of $$$ and still got the best deal available

An
Review №26

Christina was friendly, professional, trustworthy, knowledgeable, and very kind! Best representative ever! So grateful for her assistance. She is 5 star!!

Ga
Review №27

Awesome customer service!

Ab
Review №28

Cristina is the best. Helped us get the best deals and made sure that we got the bigger bang for our buck. Definitely deserves a raise.

Do
Review №29

My experience was outstanding. Christina did all the work and answered every question.

Ke
Review №30

It is a amasing plas to fix and bye fowns!!!!!!!

De
Review №31

The employees were all very knowledgeable,patient & kind. I really appreciated Shanae’s helpfulness & encouragement.

Ka
Review №32

Outstanding and friendly customer service! Knowledgeable and we got a great deal on our accessories! Thank you

ch
Review №33

Shanea was great.knew her job and did it well.very courteous. Best help ever.thank you

Ba
Review №34

Shanea saved me by transferring my phones and so nice too thanks 😁😳

Sh
Review №35

Christina was very friendly, helpful, and knowledgeable. It took a while, but everything was great!

To
Review №36

Helpful and knowledgeable.

J
Review №37

Always friendly and helpful. They are great! Christina and Bre take time to get things right. They’ve even called me to check up after making changes to my service plan. I’m grateful for their efforts!

Ti
Review №38

Will return very curtious and easy to deal with and explained everything with detail....a lady named cristina deserves an A+

Na
Review №39

Beer was fantastic to deal with! We finally found someone willing to take the time to help us pay off our old phones and get new ones!! Everyone at other stores made it seem like such a hassle but with Beer it was a breeze!!😊

Et
Review №40

I reccomend going to this store and ask for Cristina to help you. She is very friendly and personable as well as knowledgeable about the products. The last time I was in the store was last fall. She helped me pay off my old phone and get the new upgraded version! Thanks Cristina!

Be
Review №41

Christina and Bree were very helpful and professional. Christina is just learning and she is doing AWESOME. She is a wonderful addition to the team!

Ke
Review №42

From Start to Finish.... A+++ (5 Stars)Very helpful staff and VERY knowledgeable in all the business they do. The 2 gals and the guy that work here are SUPER. THANK YOU!!

Ez
Review №43

Shandril was awesome, really good service!!

Je
Review №44

Great friendly and knowledgeable staff! Took care of everything I needed when their competition could not and would not. Thanks girls awesome job!!

Lo
Review №45

We had a great experience at Ensignal. The manager Bree was very helpful she answered all our questions. She was very friendly, courteous and knowledgeable!

Vi
Review №46

I received the best customer service by Christina. She showed me options and explained different functions. She took her time to help me understand my new phone5 stars to Christina DAtri!!!!

Ka
Review №47

I went into the Evanston Wyoming store today to try and start a process of using our insurance, to replace my daughters badly damaged iPhone. I worked with an associate, named, Bree. She was wonderful and knowledgeable about the process. I am so glad that I went into the store when she was working!

al
Review №48

Manager was super helpful and went beyond normal efforts to help me get sorted with my new phone.

Sc
Review №49

They always solve my problems that I have. They have great deals and great customer service. I highly recommend this location for your wireless needs.

Ch
Review №50

The girls that work at this location are super informative and very nice to work with! Best Verizon in town, thats for sure 😊

Ly
Review №51

Im very impressed with the ladies that work at this location. Definitely the best Verizon in Evanston with plenty of options and product!

Ka
Review №52

Christina was extremely helpful and explained everything that I needed to know to go about purchasing a new phone. Very grateful for her!

Ke
Review №53

Get place to buy cell phone or accsorey. They are great to help fix and set your new cell phone. Very good and friendly too....

Ch
Review №54

Ive loved my visit today they were so helpful and they got me all squared away I would recommend going to the store above all Verizon stores and I would ask for Christina and brie to help you

Li
Review №55

Brew has been the sweetest person that has work with us and has gone be on the call to help us out to make the best deal for us and shes wonderful dont let her go love her

Ch
Review №56

Bree was very knowledgeable, friendly and extremely helpful when getting our new phones! Great experience!

Br
Review №57

Bree may and the staff did a wonderful job. I highly recommend using their services.

De
Review №58

The 3 ladies were very veryHelpful They were the best so very The trainee Charlie and Cristina Bre . It was the best experience at Verizon I have ever have Thanks to them I will be back.

My
Review №59

I like this store better than the other store. I got the help I was looking for and the have good deals.

Do
Review №60

Christina is amazing, love that 👧

Ke
Review №61

Excellent service and knowlegabilty I had a super good experience I will recommend everybody to visit ensignal and talk to Breanne.

Re
Review №62

I was greeted by Breanna who proved to be knowledgeable and helpful to me. It made my stop well worthwhile and I recommend her and her store to anyone.

Sa
Review №63

Great customer service went above and beyond to help me with my new phone!¡!

Ro
Review №64

Christina was gracious in sharing her knowledge of the stores products while assisting me in making an upgrade selection. She also exhibited patience, professionalism and courtesy while assisting me in explaining a discrepancy in the initial trade in allowance.

La
Review №65

Bree was so kind and helpful. You couldn’t find better help or a better rep to work with.

Mi
Review №66

Great experience, very helpful would use these guys again. Easy to work with.

Ja
Review №67

They were very patient. We had alot of questions and oddball requestsThey helped us through it all even during a rush. Great job guys!

Je
Review №68

Christina was absolutely fabulous in getting us set up with our new phones and service

Ni
Review №69

Cristina D’Atri and Shandril Hart are awesome and always help me get what I need :) Their customer service and product knowledge have helped make my experiences great. If you need a new phone or tablet, come and see these ladies!

pa
Review №70

Bree is absoultly amazing. I suggest to go see her in evanston. Ive never had such wonderful experience!

Ro
Review №71

Great customer service ! Nice genuine employees ! Made me very happy today !

Mi
Review №72

I Love the service they are so understanding on anything about your phone or bill.

RA
Review №73

Very patient and great service . Bree took good care of me.

Pa
Review №74

Great service with the reps here. Highly satisfied.

Do
Review №75

Bree is awesome! Very knowledgeable and helpful. Goes out of her way to help!

Pu
Review №76

Cristina & Bree were AWESOME with setting up & transferring my phone service from my old provider AND being able to keep my phone number!!!!!!!!!

Br
Review №77

Definitely an awesome Verizon experience! Come see us! :)

Ka
Review №78

My husband and I love the service we get here. Cristina D’Atri and Bree are the bomb!

Da
Review №79

People here are super nice and and helpful. I hope they all get a raise.

jo
Review №80

Bree and Devin were great help! Thank you!

Mi
Review №81

Gets really busy. But they take care of everything my family needed

Da
Review №82

Shandril was absolutely awesome

Ba
Review №83

Great service friendly staff, very knowledgeable.

Jo
Review №84

Terrible customer service. Ended up waiting forever before being served. I have no idea what’s going on over there but the management needs to figure something else out.

Ap
Review №85

Bree was so great! She was so nice and answered all of my questions without making me feel stupid.

Ka
Review №86

Bree and Cristina were super professional and helpful. They didnt make me feel dumb.

Ma
Review №87

Go see Bree at Ensignal by Great Clips! She is amazing!!!

ma
Review №88

Great service staff know there job and more

Vi
Review №89

Bree and Devin were great help!

Ma
Review №90

Good service good store atmosphere

Su
Review №91

Bree was extremely helpful and patient.

Ch
Review №92

Brie was super polite and very helpful

La
Review №93

Great service and great people to work with.

Mi
Review №94

Great store and great service!

Ri
Review №95

Friendly, knowledge staff.

Ja
Review №96

Very helpful and kind, since I find new tech very frustrating. Ill be back!

Mi
Review №97

Very pleasant and helpful.

Al
Review №98

In and out with a new phone in less than an hour! Cristina is the only person I go to when I need a new phone or need any help with my Verizon account!

Ta
Review №99

These lady rock!! Thank you Bree and Cristina!!

Ch
Review №100

Very helpful friendly

Information
7 Photos
100 Comments
4.9 Rating
  • Address:233 Front St Suite A, Evanston, WY 82930, United States
  • Site:https://russellcellular.com/?y_source=1_MTI5MTg4NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 307-783-8000
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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