Excellent service. The vehicle was collected, serviced and returned the same day looking as new, with a comprehensive report. I must add that some tuition from John the driver on the vehicle’s performance potential – not available when the vehicle was purchased from another Lexus agent during lockdown last year- was extremely useful. Definitely recommended.

Unfortunately, I have to leave a review of only 2 stars.I bought a used Lexus from a different franchise in 2019. Exeter is my nearest “local” dealer and so chose them for further services etc.Last year all was good (considering lockdown etc)This year, I received a call from Lexus and arranged a date to drop the car off, collect a courtesy vehicle and also accepted the offer of a complimentary full wash and valet.Arrived at the dealership to find that no courtesy car was booked / available - which meant I couldn’t have it done and had to rebook service for this week. (The reason was apparently, a communication problem with the central booking team and their in-house team). The Service guy (Richard) offered me a 10% discount to compensate for the inconvenience (I live an hour away from this location, so it takes a bit of planning to get time off)Arrived yesterday for 2nd attempt of service and collected courtesy car and left.They are clearly a very busy dealership. However, when I arrived to collect my car, I assumed it had been washed and valeted. . . . Far from it! I think someone might have run a hose pipe over it, but it certainly wasn’t washed (still had seagull poo on the roof) and the only difference inside was the driver’s side mat had been vacuumed. When I went in to ask why it hadn’t been cleaned, they said it was down to a new team . . And they were very busy . . . SO AM I!I paid £450 for the service, had to take a day out of my work to be there and they didn’t have time to clean my car.I work really hard to own a premium / luxury vehicle and wouldn’t dream of doing half a job with any of my customers. It’s not OK to pass the buck and blame outside influences. Someone clearly doesn’t care about customer service and satisfaction.I just hope they had “time” to actually service my car properly. 😕

Very happy with our purchase, a beautiful vehicle. Less so with some misleading information provided in the pre-sales process.Overall a satisfied customer.

First class service.From a Nice warm welcome at the desk to collecting the car it was a really good experience. Thank you

Absolutely Brilliant!!My car was perfectly dealt with and at a price around my expectations. Whilst awaiting my car, I enjoyed many cups of excellent coffee, prepared and served by a wonderful receptionist, I think her name was Jo, but not certain - she was wonderful.The car was cleaned afterwards to an exceptionally high standard.All in all ten out of ten

Our sales executive Cameron was always attentive and very helpful, explained clearly what our options were when choosing to fund our new vehicle and answered all our questions in a full and straightforward way. It seemed that nothing was too much trouble. Cameron with the help of Centre Manager Phil, was able to source a new UX250 F Sport with a Takumi pack for us and although there was a delay in receiving delivery, Phil made sure we were always kept informed and up to date.Cameron provided a UX250 for us to drive whilst we were awaiting delivery as we had sold our 2 year old Mercedes !We love our new UX.Thank you Cameron. Thank you Phil.We have received exceptional service from Lexus Exeter.This is our first Lexus purchase, however it looks as though it certainly won’t be the last !

The salesman Scott Cornwall from Lexus Exeter was fantastic. He made sure we was happy with everything before continuing with our car purchase, always keeping in contact incase we had any questions and was always super helpful and happy to help when needed, even if the questions sounded stupid from my end. And also was happy to help with information regarding the add ons such as dash cams.There should be more salesmen like him out there! Best experience Ive had buying a car was with him via Lexus. Highly recommended.

Most enjoyable visit when having my car serviced.Id especially like to point out the excellent service from the receptionist who made sure I was well catered for with coffee not just on arrival but also during my stay there and the clean condition of the car when I collected it after the service. (A quick wipe round with a cloth revealed no stains.)Thank you.

As usual every thing was perfect!! Leanne, John the driver, Richard and all the staff!! Service @ M.O.T. all done @ dusted, The car needed a new tyre so that was fitted there @ then no problem... What a team.. heres too next time.. thank you very much. Stephen Ford.

I’ve brought an older car in for service and the process has always been professional, timely and informative with full satisfaction from my point of view. I can’t recommend Richard and his colleagues highly enough. My Lexus is 13 years old now, but is treated just the same as a new car! Attention to detail is the hallmark of these guys

From my initial enquiry with Scott Cornwall via email in September, up to today (12/10/21), collecting my new UX, all the team at Snows Exeter have been nothing but very professional and courteous.I am more than happy to recommend them to all friends and family.

Service carried out at the time arranged, and I was away in just over an hour! Coffee supplied, and a comfortable area to sit in. Couldnt ask for better! Thank you.

Terrific job, service was booked for while I waited and they started on time and finished ahead of expect finish time. Clear explanation of the work undertaken. Pleasant waiting area with refreshments.

Very easy to deal with excellent service from scott cornwall

Not one to write a review, but Richard Jarrett was so helpful, kind and professional on the phone with the problem I had with my car.If youre his manager you should be over the moon to have him working with you, he also followed up with me the next day to see if the car was back on the road.Amazing service by all the Exeter team but Richard and Mr T Spinks have not let me down at anytime and gone beyond the normal level of service.All was great, all the team are so helpful and professional, the lady on reception goes above and beyond to help. (sorry didnt get her name)Rob May

To Lexus Customer Relations,I have recently purchased a car from Lexus Exeter - RX 450h F SPORT PRO, Reg: NV63 AOK on 03/09/21. After driving the car for a couple of weeks, I noticed that 4 warning lights had come on - ABS, AFS system, Brake system, AWD system. I figured that these were all important to get checked and was referred to Lexus Southend to have these investigated (as this is my local dealer). On receiving the report afterwards, it was noted that there is heavy corrosion to the underside of the vehicle and some non-Lexus service parts have been fitted. I was disappointed to hear this, and the technician who had noted this suggested that it was not fit for sale in the first instance. I have raised this with Lexus Exeter but little has been done to address the issue. I have stated that this car is currently not safe for driving and that it should not have been sold to me from the beginning. They have breached a few of their terms and conditions, which I shall outline below.On reading into the T&Cs of Lexus vehicles, I see that All Lexus SELECT vehicles must have a service and mileage history that is approved by the Lexus Centre - on looking at the Warranty and Service booklet, I can see that the last service was done in July 2019 (according to the handwritten date), however the stamp suggests it was completed in 2021. There appears to be a discrepancy here and it looks highly suspect.Furthermore, there is a term stating that Our SELECT cars have undergone an exhaustive 150-point quality and safety check. A specialist Lexus technician carefully inspects the cars overall condition - outside, inside and underneath. I do not believe that this has been fulfilled, I never received a full safety checklist with my purchase and clearly the car had not been fully inspected by the team at Lexus Exeter as there is extensive corrosion to the inside and underside of the vehicle (see images).I have attached the appropriate evidence to support my case - images of the initial warning lights, the extensive corrosion to car parts, the report from Lexus Southend, and a copy of the service log. The report details from Lexus Southend are as follows: Account number - c1802/ Document number - 18352927spent 8 hours to lexus southend- on-sea, still not solve the 4 warning problems. and found another problems, the report is heavy corrosion to the underside of the vehicle and some NON lexus service parts fitted to the vehicle i can not believe like this condition lexus rx 450 sold from lexus main dealer, it is not a approved car, you have broken the rules of LEXUS approved car commitment. totally disappointed.

Collection of car was on time, as was the return. Servicing was fully carried out and repairs to the suspension identified. Following checks with the Insurers the repairs will be covered under warranty and booking has been made.

Although we had to wait for the vehicle Scott was very A to B and helpful with our purchase.

Friendly and efficient staff. Service was great :-)

Any problems which is very very rare!! Are Always sorted out with no trouble!! Im on my fourth one now, and they just get Better!!! 👍👍👍😁😁😁😁😁😁😁

My experience with Scott my sales adviser was one of the worst ones I have ever had and unsure why a company like Lexus has someone so unprofessional and rude working for them and then the car itself was not PDI properly and still had problems with it so over all very disappointing experience and not one you would expect from a company like Lexus. I’m hopeful that the car problems will get fixed soon but still a big inconvenience to me though.

Excellent service as always, friendly and efficient

All good felt very valued as a customerespecially as a female I was pleased not to be talked down to.Also the saleman focussed on my needs and not what he thought I should need.My prior experience of car salesmen made me cynical but he was genuine .

Excellent service and customer care as always. Thank you.

My experience with Lexus Exeter has been great. James Gray was dealing with me during the whole process from booking the car, arranging for collection and after sales support. James has been thoroughly professional and really good communicator, Only spoken to James by phone twice during whole process; All the communication via email and everything went very well. James even helped me with the Road Tax and 3 day insurance etc for which I am really great full for. I would highly recommend Lexus Exeter. It has been a pleasure to do business with the team.

This being our first car purchase, I must admit we were a little worried. But Lexus Exeter provided such an outstanding service that I can find no fault. Our salesman, Henry provided such an excellent service that I have no hesitation to recommend them to anyone. BTW the car was swiftly delivered to London and it drives like a dream. Cannot thank them enough

First Class - professional as expected.

Fabulous locations, well equipped,Would definitely rebook again. Thank you.

Up to usual high standard.

Cameron Chapman-Flood was extremely patient with me following a bad experience with one of your rivals.He also made a difficult journey to deliver when a RTA delayed him several hours, but no grumbles from him.If this is typical of the service one can expect, then the change has been worth the cost.Alan Garnett.

Professional, knowledgeable, helpful and friendly from start to finish - highly recommended. Not the easiest to decide and then buy a car during lockdown but Henry in Exeter made it all possible and a seamless experience, from first chat, through video presentation of the cars available, options and decisions, through to delivery of the car, with follow up assistance as needed. A big thank you to Henry and Phil

Well looked after and as usual a lovely experience

We have just purchased a new Lexus from Snows of Exeter and it was sold to us by Henry Sherlock. The service was impecable, he was attentive to our needs at all times, answering queries with patience and never failing to return phone calls. His PR was exemplary and we are delighted to have purchased another Lexus with which we are delighted. Henrys attitude alone would take us back to Snows Exeter.

Obviously nice cars and staff who knew what they were doing.A very friendly showroom.

Having owned BMWs for the last ten years I decided to change my car brand due to the abhorrent customer service received from BMW.My recent visit to Lexus Exeter was a pleasant experience. I never felt uncomfortable and the staff were very welcoming.

Excellent service would recommend….many thanks

As always friendly component service.Left my coat in loan car, they kindly returned it straight away, no chargeBrilliant! But then it’s Lexus service 1st class

I was given the run around. I explained the problem, I was told there wasnt a problem because of reason 1. I then explained reason 1 was not valid and why, I was then given a different reason. Every time I countered their reason for it not working they changed the reason it wasnt working. This continued until I gave up.

My experience with Lexus Exeter has been great. Henry Srerlock was dealing with me during the whole process from booking the car, arranging for delivery and after sales support. Henry has been thoroughly professional and kept me updated with the process, delivery was arranged and arrived on the day. Henry even helped me with the Road Tax and Car registration for which I am really great full for. I would highly recommend Lexus Exeter and if I have to buy a Lexus again surely it will be through Lexus Exeter. It has been a pleasure to do business with the team.

I would like to thank Mr Phillip Cooper and Mr Scott Cornwall for assisting me in purchasing my lovely new Lexus. They were amazingly helpful and made everything go smoothly. They also kept all the promises agreed on for the purchase. Great customer service. Thank you also to Richard for helping me with selection of a service plan. Lexus Exeter have met all my expectations and I highly recommend them.

As always exceptional service, most helpful, informative and friendly team.Who ever I come into contact with I should like to congratulate and the following staff are just a sample,Richard, Laura, Leanne, Phil and Henry to mention a few.Laura I have known from the first purchase, Richard nearly as long.So well done.Paul Jewell.

So, after my last review I was contacted by Lexus digital services and following on from that, Laura from Lexus in Exeter. Firstly Laura, your telephone conversation skills have to be congratulated, your customer service skills face to face are even better. It was definitely a case of third time lucky. My vehicle was returned to me and it looked as good as the day I collected it. You have been redeemed Lexus Exeter but only by the fact that you have such an amazing member of staff in Laura. This review comes from someone who spent over 30 years in retail and was heavily involved in the production of customer service courses.

Richard and Leanne make every trip here a pleasure.

Our experience with this dealership was first class. we saw the car we wanted online, we were given a very good price for our trade in and the price we paid met our budget. We would like to thank James Gray for having a grasp of our requirements and expectations, he said the car would be first class and it is, we travelled approx 300 miles to collect our car and we were not disappointed in fact were were over the moon. The deal they did for us could not be beaten anywhere. I big thank you to all involved in our purchase. Will be back in the future.

I would just like to thankyou (Henry Sherlock) for a seamless, trouble free experience while buying my car. Despite having not seen the car prior to committing to buy, the feedback, knowledge and help I received from Henry during the purchase gave me confidence to proceed.It was good to meet Henry at the Exeter Dealership were again his professionalism and thoroughness made the whole process go smoothly. And it was a good coffee too :-)While it’s early days the first impressions of the car are that it is living up to expectations and I feel confident that I have made the right purchase.Once again, many thanks for all help Henry gave, and there is now a very good chance that I will now be a committed Lexus buyer.Kindest regards, John

Visited Lexus Exeter today for some warranty work and would like to thank Lexus Customer Care Consultant, Richard Jarrett for making me feel welcome and looking after me. People are quick to head online to report poor service, but feel good service should also be recognised when experienced. Many thanks and see you for my next service.

Excellent communication and service

Very pleasant team of people, on the ball and efficient.Dealt with the issue promptly and delivered on time.

Even though the arrival was early I was met and wel;comed, briefed on the process and offered refreshments A pleasure to meet Scott Cornwall who managed the sale back in February/March and due to Covid I missed the chance to say Thamks. all sortednow.Richard Jarrett was professional and kept me informed of the service progress, thanks for the video.

Returning to Lexus Exeter(Snows) for my regular service and MOT. From start to finish I was looked after and corresponded to by the front team and service team. Thank you

Purchasing a Lexus NX Sport from Lexus Exeter recently was such a straightforward experience. I pretty much knew the model I wanted, before booking a test drive. Henry Sherlock had a car ready for me to drive and, throughout the sale, he was extremely helpful and knowledgeable. The offer of help, post sale, to assist me in getting to know the many safety aspects of my new car is appreciated. I hope this will be the start of a great customer relationship and this will be the first of many Lexus cars.

Im writing here on behalf of a friend who doesnt have a Google account, and really wanted to leave his review :)Lexus exceeds yet again at Snows of Exeter. Well done to the show room manager and Scott whom has sealed a further sale with us on a simply amazing ES Saloon. The whole team, especially Richard on Service and Lehan on Reception are awesome.Youre simply the best.Regards, Keith Watson

As usual, excellent service

This is the second purchase from Lexus Exeter. Brilliant customer service. Many thanks for James and the team.

I only rang to see what my options were with no prior plans to buy from Lexus Exeter, solely because I am based more than 200 miles away. But within less than a week I have got an excellent brand new ES sitting in my car park here in London nicely delivered all the way from Exeter with proper care, completely free of charge. This essentially shows how satisfying their service was that kept me hooked up throughout the process. I was served by Henry Sherlock, a very softly spoken chap, a true gentleman who took care of me from the begging in line with my preference and choice. The video of the car Henry made was the real game changer that persuaded me to stick with Lexus rather than going elsewhere as I initially had planned to. His indepth knowledge about the smart features of the car as well as on the offers available from Lexus was truly amazing. He was very honest in his approach which persuaded me most and made me choose Lexus over other competitors. He would reach out to his manager Philip for anything he wasnt sure of or beyond his authority to give me the most accurate information rather than giving me just an answer. I found Henry very proactive, helpful, honest and easy to deal with. He made the entire remote purchase experience smooth and pleasant. Besides, he always kept me posted with due updates, more videos and ensured I was completely satisfied and happy with the driving experience. This skill often takes years to develop among sales professionals. But it seemed to come perfectly naturally to Henry. Based on the service I received, both Henry and Lexus Exeter earn my highest recommendation. Many thanks, Burhan

Took delivery of my new Lexus CT200h on the 28.10.20. Wow what a car absolutely thrilled with it. My Sales Executive was Henry Sherlock who was brilliant from enquiry, through negotiations to sale, demonstration & waving me off back to Falmouth Cornwall. So many comments from folk about the car it’s looks, especially the colour Sonic Titanium & the hybrid of course! So many exciting things to yet discover about what this amazing car can do. Thank you so much Lexus Exeter.Go blessGeoff Davis

Great service from the moment I walked in. Initially they didnt have the used car I wanted but Greg kept looking for me and one luckily came in that fit the bill. Non-pushy pre-sales, just stated the facts with products that are competitive and very useful. Post-sale Ive had exceptional treatment due to a few niggles but with my 12 month warranty I had no worry and can even visit approved Lexus dealers elsewhere. The IS-300h is excellent and I am extremely glad I purchased it. Hopefully I will be back in 3 years to pick up another.

I havent been to the Lexus Exeter, all done by Online, and the service they provided me was excellent. I will definitely recommend my friends to buy car from Lexus Exeter

Excellent service and customer care, thank you to Scott and Phil at Snows Exeter for working in a very strange world to make the purchase of my third Lexus so easy.

The criticism l have is the amount of dust on my brand new car because of work going on nearby.

I recently purchased a Lexus IS 300h from Lexus Exeter, what a fantastic experience! Henry made the whole transaction seamless and went above and beyond to ensure all of my needs were met, even down to having the car delivered to my door to save me having to drive down from the midlands! I will definitely be returning in the future, i have no hesitation in recommending these guys to anyone! Thank you again for your excellent service!

After contacting Lexus Exeter, we made an appointment to visit and look at a used car..Bit disappointed to find when we got there that the car we had booked to look at was out, however Henry Sherlock our appointed sales executive apologised for the car being out, but asked us to look at another vehicle in stock.He was extremely knowledgeable about the car, and we soon worked up a good rapport between us.He was a very pleasant, polite, courteous, nothing as to much trouble for him..We offered to buy the car, and his after sale service was excellent, offering to do videos for us to show how various gadgets worked,All in all a very good experience from Henry and Lexus..

Sorry for only 3 stars but I had to rate as I found both mine and my wifes car on collection. My car,an RX, had a new battery fitted as it died during 5 months of lock down. The AA had removed the engine covers to enable a jump start, i placed them in the boot as I knew that the Lexus engineer would have to gain engine access to jump start the car and then to fit the new battery in the boot, he would have seen the covers when fitting the battery. When I went in the boot some 6 hours later I found the covers still in the boot. My wifes car, an NX, was left with you for 3 days for it have a standard service. We collected the car and headed home. My wife rang me 5 minutes into the journey to ask if normally the interior would be dusted, yes was my reply. We arrived home and checked the interior which hadnt been dusted and only looked like a very light vacuuming and door sills filthy. We have just moved to the area from Northamptonshire where both mine and my wifes car have been looked after by Lexus Milton Keynes. I have never in 15 years with many Lexus cars rated Milton Keynes less than 10 out of 10 or 5 plus stars.

Always very helpful, cant fault the staff.

Many companies claim to have genuine customer care......Lexus Exeter genuinely does!! Bought a s/h vehicle there last week...... James Gray could not have been more helpful and the service back-up and premises / office / showroom facilities are excellent. Will be returning for annual service etc.

We have just bought a used Lexus NX Premier from Lexus, Exeter. The whole experience from first walking into the show room, test drives including one on our own, to purchasing it and driving it away, was exceptional. Henry Sherlock, our sales executive, went above and beyond enabling us to collect the car within 3 working days of deposit being paid. Henry was the embodiment of “omotenashi”: seamlessly anticipating our needs. Which is a time-honored Japanese concept. As previous Lexus owners, we appreciate this fully and recommend this brand, dealership and salesman wholeheartedly.

We bought a new Lexus UX from here. Couldnt recommend Phil and Henry enough. From start to finish was a real pleasure.As soon as we entered the showroom we was greeted by a lovely smile from the lady on reception and offered a coffee.The car we were interested in had only just been delivered around the back that morning.As it was heavily raining Henry brought the car inside into the viewing area of the showroom. Wiped it down and showed the car in a very professional manner.Phil arranged a demo car for us to use all day. In the courtesy car we visited many garages including Jaguar, Mercedes and Audi that day and can honestly say that Lexus and Mercedes gave the best hospitality. Although Lexus had the best and most comfortable car for us, as we returned with the courtesy car, we decided to buy the new car.The car was ready to be collected within 3 days. We are delighted with our new car.5 Stars for all concerned at Snows Lexus Exeter

Excellent customer service - more than happy. Thank you

Our 6th Worlds best manufactured car. A Lexus ES 300h. As always and expected, 1st class attention from a showroom of staff whom know how to please, also how to make customers feel valued. Phil the showroom manager, there for all your questions with a welcome. Scott Cornwall again, Top Guy! He knows how to sell and to give you all the useful information regarding your potential sale. No hard sell, just honest selling techniques, which is a gift. Well done Scott, a 6th car you have sold us, and yet again thrilled with SIMPLY AMAZING! To conclude, loverly receptionist, great Service manager Richard. A showroom team for Lexus to be so proud of. Yours so Sincerely Stuart Scott.

From the point of choosing our car to driving it away Henry was a real star.Extremely helpful and very knowledgeable. A true asset to Lexus (Exeter)

Very good service nothing to much trouble, answered all queries and made us feel comfortable and at ease when sorting the car that suited our needs best.

Very professional, pleasant and helpful first class service from Lexus Exeter

Awful experience with Scott !! He was incredibly rude and came across obnoxious didnt seem interested in helping my husband and I, Honestly us off buying a Lexus RX . we will be going elsewhere !If I could put 0 stars I would!

We were not previous owners of Lexus and had not fully decided what make or model we were going to replace our existing car with. The fantastic service we have received has made purchasing the car an enjoyable experience. We were made to feel important throughout the process, we had things explained to us and the car was sold to us because someone listened to what we needed rather than telling us what the car would do! I would readily recommend them and will have no hesitation in returning.

Perfect! Great service at a very fair price

I have to say the staff at the Exeter Lexus centre have been very good from my initial enquire to the day I bought the car, the overall experience has been first-class.A friend of mine who owns a Lexus praised the serviced he received very highly and suggested the next time I was looking for a vehicle that I should go and see what they had to offer and I am so glad that I did because I ended up buying a vehicle!I never felt pressured to buy anything I didnt want and every aspect was explained clearly.My CT200h is a pleasure to drive, very smooth and extremely economical.I too will recommend the service to others as it doesnt get any better than this.Thanks to all the team especially Laura, James and Phil for making the experience a pleasurable one.

Received great customer service for my CT200 f sport recently, major service discs and pads and warranty works done to my car.Very happy and thanks to the hole service team, and special thanks too Richard. 😀😀😀👍🔧🍻

Today I have taken delivery of my new motor car. I can not praise this show room enough. The range of cars, the courtesy of staff and their assistance and friendliness is so respectful. Scott attended to us and was so helpful to us. Lexus is a force to be reckoned with...the Exeter showroom is FANTASTIC. :-)

Bought a secondhand Lexus in early 2016 and used Snows for servicing and to repair faulty air-con and headlight. They were really good to agree to fit a compressor I sourced for the air-conditioning and to manage to repair the headlight issue and avoid the cost of replacement.Staff are extremely polite and helpful. My only observation is that its all very clinical where the mechanics are kept well away from the customer - I think I would prefer to speak directly to them. Im sure this happens with all main dealers to be fair.

Faultless!

Some extremely impressive cars in excellent surroundings.

Went down Cornwall for holiday. Suddenly all sound in our car disappeared. We visited the lexus Exeter and they resolved the problem for us very quickly. Very good service and brilliant staff. Thank you .

Excellent service, needed new locking nuts for the wheels on our Lexus, ordered in with ease and replaced all 4 quickly and with no charge. Very impressed. Young lady on desk very friendly and welcoming too.

Took my is220d in for a recall, and knew I was having a loan car for the day, I certainly wasnt expecting anything to shout about, to my surprise I was given a CT200 F-SPORT wow, it was so nice to drive, 1 happy customer 😁

Awful. Went in to enquire about a car on contract. Asked about monthly payment deal, was instantly fobbed off then the sales man swapped to talking to the man I came in with about who knows what. I’m a woman. Thought this attitude was in the past. Unfortunately for the dealership the man I was with didn’t want a car, but I did. Won’t be getting it from here.

Went in for a transmission oil change on my 12 year old GS300. The staff and hospitality were great. I felt really bad because they cleaned and hoovered the car afterwards, it was a bit of a mess! Gear changes are much smoother now, well worth the visit! I felt like I was treated the same as someone with a 2 year old car. I will definitely return for future work.

Great service from Lexus Exter extremely helpful and efficient.

Very helpful lovely cars even the second hand ones,

I just recently had my car serviced at Lexus exeter and again the service was 1st class. I cannot fault any aspect of my experience, from my initial call to book in the service to collecting my car once the work had been completed, everything was excellent. I must also mention the staff who are always helpful and knowledgable, they definitely go the extra mile and make you feel like a highly valued customer. That is so important because firstly you have no hesitation using their services again and secondly youre more than happy to recommend them to anyone you know. My best friend, my brother and 2 good friends now all drive Lexus vehicles after my recommendation, not only for the driving experience but the after sales service ive received. Now my younger brother is also looking get a Lexus due to my experience. Thanks to Laura and all the team for the amazing service. If i could give more than 5 stars i would!

The new premises offer a first class environment whether your looking to buy a new or used Lexus or just having your current vehicle serviced. The coffees good too !

A fab place to buy a new car. Friendly and efficient staff made my purchase a pleasure.

Very happy with the receptionist, very pleasant!

I Didnt actually go to buy a car, i was looking if they a had a supercar. But ended up coming out wanting a lexus. KEEP IT UP!

Excellent service given to us from Jessica Scott.

Great dealer, friendly and knowledgeable staff

Good place to buy a new car with excellent after sales support

Just simply outstanding service and a one stop hassle free car purchase transaction. Lexus cars are just the perfect step forward to reducing fatigue when driving.

Excellent customer service....

Very helpful and genuinely interested in assisting you.

I am very disappointed with the service at this branch. Had my car in for a recall, the panels were not put in properly. Also had a light bulb changed, they forgot to put the screws back! I called to have it resolved and nobody has even bothered calling me back.