Always helpful. Only charged me two bucks to repair my auto start and remote. Thanks!!

Although this business is mainly a store for auto accessories, they have a great graphics design department for signs that you may require. They have been a steadfast for signs needed for the outdoors in AK.

More than happy with the work they have done to my truck. Dropped my truck off first thing in the morning for them to put rhino liner on my bed. Within a couple hours they had the job done, did exactly what I wanted. The customer service was beyond perfect, to be specific, Bryant was the one that helped me out big time. Looking forward to do more business with these folks in the near future.

Auto trim did good. They installed a cover on a pickup we lost a hold down bolt they replaced the lost parts free I was in a hurry. Got the parts no hassle an hauled back home in case it was needed.put it back and were 😎 🆒️!

Helpful staff. They reprogrammed an old auto start.

Had an auto start installed and it never worked right. Took it in a few times and after changing the batteries in all my key fobs and updating the system things seem to be working again. Pretty quick turnaround time too.

Always very responsive and still one of the best local businesses. Family involvement is still very obvious and that makes it special.

Good visit to get the gas lifters replaced on my LEER topper.

If you are looking for accessories for any thing you drive, I would highly recommend these people!!!Super friendly staff, very quick to assist me, answered all my questions, was very knowledgeable about the products they are selling !!!Store is very clean, neatly organized, brightly lit store, employees seem to all have wonderful attitudes!!I did not purchase anything on this visit, I was priceing a item for a present and he was still happy to help me and answer all my questions!! Thank you Tommy I will be back to get my floor mats!!J

I just had an autostart installed on my vehicle through Auto Trim. There were a couple random and accidental issues during the process of the installation, and they were within their rights to just say tough luck pal, but instead they went out of their way to do the right thing and make sure I was taken care of. Everyone I dealt with was very friendly and helpful, especially Steve and Amanda. I would highly recommend them to anyone.

Loved it very nice work.

Great service and the work they did was excellent, Bryant knowledge of the product was spot on very pleased with all of friendly staff at Auto Trim Design.

Well they answered the phone and seemed friendly and helpful. I was looking to put some decals on my new car. I was advised to stop by so we can look at the computer together. I did. The guy said he will play with it some more and will give me a call in a few days. I called back over a week later to see if maybe they lost my number. I was connected to the same person who said they’ve been busy and he will get back to me soon. By no means I consider putting decals on the car an emergency but if you want to do business with people it’s better to get back to them when you said you will. It’s been 5 days since my 2nd inquiry.

Awesome staff, always helpful.

Called in today 10 minutes before closing to ask some questions about an auto start I got in a used car. Even being an old model they dont carry anymore the guy helped me out with programming a new remote, which ended up working! Hats off to you guys for awesome customer service and auto start installs! Thanks for the help!

Great products professional installs and decent prices

Great Experience with this company, this is defiantly a company everyone in the Fairbanks area should go to!!! Highly recommend

I had a spray-in bed liner done yesterday and it looks FANTASTIC! Chris did an awesome job giving it that thick, textured finish. Could not be more pleased with how it turned out!

Great products fair prices

Does great work. Had them install a light bar behind the grill and I could not be happier with the customer service or work performed.

Wonderful designs and perfect staff!Number 1 for our van designs and moose lights.

Such a great experience! Friendly customer service and just a great overall experience. Would definitely recommend!

Overpriced for my liking. I can find most of what they offer cheaper elsewhere. Staff isnt terribly friendly either. Selection is decent and they have the ability to order most of what you would need. Staff is very knowledgeable about what they have.

Outstanding support from the employees and definitely the best products in town!!!

Prior to visiting Auto Trim Design I had two different shops tell me that the problem with the ignition and theft deterrent system error that my truck was going to require extensive testing of the electrical system and it would be a minimum of 3 hours at $100/hour. I searched online and found a myriad of possible root causes. I had my truck detailed at Torque Performance and the nice owner there told me to go to Auto Trim Design to have them diagnose the problem. Auto Trim Design personnel looked at my truck and listened to my detailed explanation of the issue. Within less than five minutes the representative informed me that the factory system and the aftermarket auto start were sending conflicting signals and that it would be a relatively easy fix. I made an appointment for a future date. My appointment went smoothly and I was out of there within one hour and fifteen minutes for only $55. My truck is fixed and I very much appreciate the time that the Auto Trim Design representative dedicated to discussing any and all questions I had.

No matter who you bought that auto start from, eventually when things go haywire on it... The folks at Auto Trim always are there to resolve your issues. The staff is one of a kind. Top notch! my hats off to Bob! He has truly built a one of a kind family business here in the interior.

Friendly, Friendly service. Very helpful people. Chris helped with my stereo choice and he made sure the work was done to my liking. Would recommend his expertise to anyone. The place was very neat and clean.

Its always been the place to go for good products and excellent service before and after the sale.

Derek is amazing at his work this is our 3rd time having him upgrade our truck:)

I had way better service back in 2017 when I got my auto start. (5 Stars) Came back to AT recently for running boards, dropped off at 9AM as requested. Didnt get my truck back until 5:30PM. To save money I removed the old running boards myself in about 20 minutes with hand tools (12 bolts total), yet they charged me over $200 for installation. Then attempted to charge me twice for the running boards. They blamed it on a new persons mistake and sent me on my way. Not impressed therefore; changed my rating of these professionals. They need to start caring and ease up on the markup or they wont last.

I seriously would give this place a 6/5 if I could.

My name is Tim Collett and i use to utilize AutoTrim Designs services more than i care to remember, i use to bring my youngest son Jaushon in with me all the time to look at truck parts or parts we could put on dads truck. We knew everyone there including Bob & his son Ben. On January 3rd my youngest son Jaushon died in a tragic automobile accident here in our new place of residence, Whidbey Island Washington. After many weeks i drummed up the courage to get a sticker done in my sons memory for myself and our Camaro club members as well. Ben went out of his way and didnt even charge me a penny for anything including shipping. I am at such a loss for words at this moment but want Bob to know you raised a fine young son in Ben. Ben from the bottom of my heart, thank you for helping me honor my son Shon Shon, you are an image of your father, God Bless you & your family!

This business has been going strong for years. Their work and products are guaranteed for as long as you own your vehicles. Great customer service!

Great service! Had autostart installed recently. They accommodated my schedule and had the car ready before my pick up time. Also fixed the car door rubber trim that was hanging loose without even asking! Would highly recommend.

Really nice people who work here. Also they sell this boom for your car that is the best thing ever. Anyone who has a smelly car get it its worth the money.I cant remember the name but its in a round white and green box.

There are great. We have used them 3 times for remote starts. They have always done a great honest job.

Great service! Theyre friendly and courteous.

Always helpful. Always friendly. Top notch service after the sale!

Knowledgeable people. All around amazing

These guys installed an autostart for me 2 years ago. I had a small issue with the remote after it being off for the summer and recently called into the store. Within a few minutes my problem was resolved and everything is working just fine.

Auto start installed 2 and a 1/2 years ago At that time I inquired about repairing my sunroof in my pickup to wich they couldnt commit.They contacted me a little over half a year ago said they had the technology and access to the parts to do the repair After buying parts on 2 different occasions and 3 separate visits they were unable to accomplish the appropriate repair. Im sure they had the right intentions just failed to do the appropriate research to find out the requirement for the repair

Very helpful with their recommendations and setting up a date for me to drop off my truck in the upcoming weeks! Very easy even though I had little information on the truck I’m bringing in since it’s a surprise for someone

When I had my autostart Auto Trim Design was more than nice to me and always fixed my problem. It usually only took a few minutes. You were waited on right away.

I purchased a Leer topper for my Toyota Tundra thru Kendall Toyota, who contracted it out with Auto Trim. Kendall assured me that the paint would match. It didnt and this was confirmed by a local body shop before I complained. When I complained to Auto Trim, I was given a lecture about factory paint, and that they shoot for 98% match, etc. I dont care. You got it wrong, so fix it. They told me that I should have brought my truck over first so they could match the paint before ordering. Well, they obviously dont communicate with Kendall very well and both were happy to take my money. I was told they would help get it corrected and get back to me in a day or two. Never got back to me!!!When the topper was installed, they took my existing $850 Fold-A-Cover that I had sold to a friend and put it on top of my tools (BIG PIPE WRENCHES) in the bed, when half the bed was empty. Why scratch up my fiends new bed cover - very disrespectful!The day of the topper installation, I was told to come in at 7:30 to drop off my vehicle and get set up for service. Great. I could get to work by eight. Instead I sat in the parking lot for 30 min. The door was locked and thru the window a person was sitting at his desk till 8:00. Why tell me to get there at 7:30. Three other gentleman in the parking lot got the same treatment and we were all misled and wasted our time.Lastly, they stuck their tacky logo only my truck. I didnt ask for that and if they want me to advertise for them, then pay me or cut a deal. Spent 15 min trying to get that off my rig without damaging surface.They have a monopoly on Leer Toppers in Fairbanks and dont feel the need to treat you right, I guess. If you want to buy a topper, go to Anchorage. My brother did and he had excelled service, and saved $400.My service at Street Sounds was stellar and cut me a good deal on my truck stereo and auto start. They worked with me to make sure I was a satisfied customer.

I recently had Auto Trim Design apply their arctic grade bedliner to a portion of my vehicle, and I am extremely impressed by both the professionalism of the front desk and the craftsmanship of their technicians. Whatsmore, the products that they carry will actually hold up in our extreme cold without cracking (unlike the more common Line-X or Rhino Liner). All of the lines that were sprayed ended up looking as sharp as can be and the final bill was much lower than the already reasonable quote... One very satisfied customer here!

We had our four company vans wrapped by Auto Trim Design. They designed the wrap as well as installed them. We have been very pleased with the quality of their products, service and staff. Thanks so much Auto Trim!!Trifany Gibson45-CLEAN Carpets

Went to have a light bar installed in the grill of my husbands truck to help with long Alaskan night drives. Staff was very helpful and honest about what type of light to get. More pricey considering some of their competitors but they didn’t try to ‘hide’ pricing just to make a sale.Purchased light bar and they clearly told me that this would have to be ordered. The same day ordered they booked my appt according to previous shipping times with this item. I was also called when the product arrived and that my appt was confirmed.Dropped truck off at 0730 no issues. The had already told me plan to be without the vehicle until 5.They contacted me throughout the day to discuss mounting the light bar differently than originally discussed due to mounting issues. They told me the benefits of the change they wanted to make and were very straightforward with what they wanted to do. We agreed and that was that.They contacted me again later to advise the truck was ready for pick up.Cashed out and the employee showed me and my husband how to operate everything and even advised us of police cracking down on people using them. Especially within city limits.No issues with the light bar or anything else on the truck so far.I would recommend them for a light bar install. I have never had any other service done with them.*I would have rated 5 stars if it wasn’t for the costly labor fee AND product pricing.

Did install of autostart. Well done. Very busy. Make an appointment to get best service. Walk ins be ready to wait.

They were great! I had issues with my new car and they helped problem-solve AND found an issue the dealership overlooked. Great bunch of people!

Tommy was very helpful and knowledgeable and helped me with my cars broken auto start antenna. Definitely would recommend

Had brush guard Rhino coatedGreat job, reasonable price, quick turnaround.

No matter if its been an autostart or assistance in designing signs, everythings hassle free here.

Their quality control is terrible. After tinting the windows on my wifes car, they put the rear windshield wiper on backwards so the blade went the opposite direction. Sure, it only took me about two minutes to fix it, but it still pissed me off. The second, and last time I went there, was when I ordered a topper for my truck. After spending thousands of dollars on this thing, the idiots operating the fork lift nicked it and as a result had to send it somewhere in town to get fixed. While they did give me a $100 in store coupon, it was the principal of the matter. The owner is a nice guy, but the idiots in the back are just that...idiots.

Knew what I wanted and how many without saying anything.

Always do a good job. Know their stuff.

Staff is very knowledgable, thanks for the great service once again.

Great customer service. After searching for some running boards online and getting horrible quotes on shipping, I stopped by ATD. Not only were the prices competitive, but when I had problems with the running boards I bought ATD worked with the manufacturer on a special order to get my problem resolved. Definitely a top notch experience.

Great selection, friendly knowledgle staff, decent prices for the Alaska market.

Excellent customer service. When the auto start did something wonky they worked tirelessly to get it fixed.

Just went there to gather information. The salesman was very helpful and provided me a list of all parts with cost including labor.

Excellent work. Stand behind product and workmanship.

Very pleased with our experience there. They did an excellent job replacing the canopy window on our truck that broke.

Amanda and the crew are awesome people

I have not used their installation services yet. Friendly and informative staff.

Straight answers. I love it!

They are great with decals and usually very quick

Amazing staff and service

Great timely installment of my auto starter

AWESOME service! Totally customer first!

They complete the job to satification, but deadlines and communication is difficult.

Excellent service and great poducts.

Very knowlegable and helpful staff

Derick OLeary is amazing

Excellent as usual.

Always super helpful

Pretty good place!

Fantastic as always

Good service

Very helpful

Personalized service

Parts