Robert and staff all went above and beyond what a person could possibly expect to provide excellent, speedy, professional, and courteous service. The Viper starter system is a gift to my son and he is so extremely happy with it. Thank you, Robert, for helping to make this surprise come to fruition during my stay here so that I am able to witness his happiness in person.Deb
5 stars doesnt justify the care and customer service at street sounds. The crew took their time to listen and understand what I wanted, then professionally recommended products. They took great care of my truck and made sure I understood the system they installed. Im beyond happy with everything theyve done! I will surely be recommending to family and friends. Thanks again Street Sounds Creepy, keep up the great work!!!
Honestly, started out with my suburban and had them equip subs and replace all stock speakers including the radio. It’s been at least 4 months and nothing is wrong. Second just got my GMC Sierra done yesterday and they went above and beyond. Now imagine, that’s just the vehicle’s. The customer service is another one. The respect for what a customer wants in their vehicle is always there. They will advise you on different solutions but the final word is yours. I am honored to have met Brandon and sad to hear he will be leaving. Everyone there are awesome and outgoing people. When you think oh there just being nice cause they have to no they are grateful to have a opportunity to work with a customer’s vehicle and build a relationship just like I have with Brandon. To any one out there scared and don’t think it’s a good idea, if surgeons specialize in surgery’s and dedicate their life to their work. Well these guys specialize in what they do and dedicate delicacy into the work that they love. The price was high for me and I was scared but when they showed me the outcome, they did more then what was required. Get this, it was free of charge. Now I’ve only done my audio, but judging by outcome of the audio, I don’t think they will be falling short of any other services they offer.
We have been bringing our cars here for over a decade and they have always done excellent work. In addition to the original installation any issues we have ever had, which have all been our fault such as the auto start remote unpairing due to the car battery being disconnected for too long, they have always worked us in quickly to fix the issue. They are friendly and knowledgeable and I feel like they are reasonably priced - especially for how well they continue to stand by their work years after the original installation.
Had a great experience with Robert today. He helped me to get both of my auto start fobs to work. He was quick, nice, and knew what he was doing. He also provided excellent customer service which was much appreciated!
Great quality and customer service. Keep in mind this is not bs quality so just know a price comes with it. Im grateful for them to have done it for my vehicle, its outstanding.
Great customer service, and excellent work done. Even came back for an issue I had and they fixed it on the spot. 10/10 best place around
5/5 will recommend for any of your audio / remote start needs. Their service goes above and beyond.
I just want to say Thank you so much to Robert T. for his help. The support that I received was thorough, and he was able to resolve the issue . Thank you !!
They said they would only install equipment you buy from them even though what I needed was out of stock. They also said they would not modify a dash of a very old vehicle to fit a stereo. They said they only work with dash kits.
Robert was awesome! Super helpful and thorough.
Street Sounds service and professionalism exceeded my expectations. I highly recommend them to anyone seeking to have audio equipment installed in their vehicle.
Best audio place in town. These guys understand that Amazon exists and that whether they like it or not they are competing with them. Ill shop local with these guys anytime I need audio for a vehicle.
The Street Sounds team does a great job and have never disappointed! They have gone above and beyond my expectations and they care about their customer!
The guys were knowledgeable wuth what I needed help with. And no waiting. Fast service.
These ppl are super nice love em! Brandon helped me pic the perfect setup and even drew me a wire diagram to install it myself. I would have had them do it but they are booked till December. Brandon is professional and really interested in insuring the customer gets the optimal setup. He even helped me tune my setup. If u want quality service go see him!
If you need any aftermarket work these are the guys to go to. They are extremely professional, provide top notch service, and are very knowledgeable about everything they work on. I have been using Street Sounds for over 10 years and have never been disappointed with an outcome.
The best, not much else to say. Everyone there is awesome. Great products, prices, and Best customer service in fairbanks. Keep it up guys!!
Good people to give a lot of money to. 😁
These guys are amazing!!! 100% recommend!
Nice selection of Products with a knowledgeable and helpful staff. I purchased a new stereo system for my daughters birthday. She had inherited an older Subaru from Grandma that had a non-working CD player and speakers that crackled.I went in just to look around. I was greeted with how are you today and is there anything you have questions about? No pressure, just friendly staff that genuinely seem to like where they work. Explained what I had and what I was looking for. I was given multiple options with pros and cons for each.The install looks like it came from the factory. My daughter can play music from her phone and receive calls hands free. She delighted by the ease and sound quality. I like the safety of knowing she isnt grabbing her phone every time it rings, and as she is 17 that is quite often.I couldnt be more pleased.
Did a clean install for remote start. Vehicle was done a bit early which is refreshing. Staff are very polite. I will shop here again.
They carry viper autostarts and viper supports the stuff they made more than five years ago and you can usually still get a remote for an old viper alarm or autostart so when your kid loses your last clicker you might not have to have a whole new autostart installed unlike the guys that will still be here when the other guys areGONE they do the best they can but the companys they get their products from are kinda the come and go type but viper is here to stay and street sounds hopefully is too! Not quite since 86. But long enough for me. 2nd and hopefully last autostart on the old ladys 04 f150.
Dillon and his crew did a great and efficient job, and were very professional. I look forward to entering a warm truck when I come back to the shop a mile away while at work.
We absolutely enjoy going to street sounds. We have taken every one of our vehicles weve owned to them for various things. Always has amazing customer service! Will continue going to them as long as we live in Fairbanks
Got am auto start put in my truck,they are kind curtious and professional, my truck looked better coming out than going in. Thanks great job Mike smith
Awesome place. Staff will assist you with great understanding of their craft. A+
Has this place been in business since 1995? I remember it being in a different location. I got an amp stereo speakers and a sub box. he did a great job on my car. I also remember the giant dog he had.
These guys have been taking care of all audio and accessories for me since I started driving. The staff is always friendly and knows exactly what they’re talking about. Professionals in every sense, and they’ve earned my loyalty through the years. Highly recommend!
Great customer service. They did an amazing job on my installation.
ROBERT is the best Guy in Street & SoundCome check him outHe know 100% what he doing
These guys are the best. Their friendly staff are all very knowledgeable and up to speed on the latest technology. I can honestly say that they ALWAYS try to help me save money!
These guys are fantastic!! The customer service has always been top notch if not above and beyond!
My experience here was awesome. Went in knowing I wanted some subs for my car, 5-10 minutes later were looking through kits. The price was a bit high for what I wanted, changed a few things. 10-15 minutes I found what I wanted, set up an appointment fitting my schedule. Used their key drop system and dropped it off as early as I could in the morning and went home. I did tell them to take all day because it was my weekend so I really don’t know exactly how fast they can do an install (I’m sure it’s quick) but I got a call 5 hours later letting me know everything was ready.They noticed my aux cord was a bit shotty gave me a 50% off cord, let me know how my speakers in my car were performing (driver side is out sadly) and went to show me how everything worked+winter tips so I don’t blow everything up. Overall professional staff, clean work and a great product.I do not know if they have a shuttle service! I should have asked. But my guess is yes?? They have more than 2 on staff from what I’ve seen. But if not that’s the only thing I would recommend. Thanks for everything!
Never had any issues with service.
I had street sounds do the install on two older vehicles with decks and speakers. Prices are fair, service is great. They took time to get me familiar with the system. I have also set up our office with Sonos and our home theatre. Sonos sounds great and is a cinch to set up. Thank you for your valuable service to Fairbanks, you guys rock!
These guys are awesome! I went to get new radio cause my factory one quit. First thing they did was look at my radio and tried to reset it!!! They tried to fix mine BEFORE they sold me a aftermarket radio!!! The radio they put in is awesome!! SERVICE IS OUTSTANDING!!! If you looking for a place for radio or sound or lights these guys are the ones to see!! Ih they also put in led fog lights that are D O T approved to run in town!!! Super Happy!!! Great place!! The best in town!! Even the price !!! Along with best service ANYWHERE!!!!
Great service. Got the car in/out on time. Took the time to go over my new starter, including help setting up the app on my phone. Came outside to go over all of the features and make sure they all worked. Very satisfied with the job!
Exceptional customer service. They even vaccumed my floor in the front when installing a new radio! Who does that? Radio setup went perfectly. Strongly recommend for all automotive audio services.
Always an excellent experience. I ask for Robert every time, never failed me yet.
What I like about these guys is there knowledge. If you dont know something they will help you figure it out. These guys are even willing to come out to your car in the dead of winter to help recommend what would work best for you. And they will NEVER try to push a product on you.
Very smart and helping people. Had a great experience. They helped out a lot and got my new system up and threw in a few stuff here and there I need. Would recommend anyone who wants excellent service and amazing quality stuff that this be theyre first option.
I have not been a fan of car stereo shops in any way shape or form. I have trusted several reputable stereo shops in the past and all have returned my vehicles with electrical issues. All shops I have dealt with have offered a discount on the service provided or donate the items they installed for compensation because of poor workmanship.About a decade has past and decided to try Street Sounds. They have renewed my faith in the industry. Well, almost. I had a Smart Start/remote start system, among other things, installed by Street Sounds and it all worked great.Recently, I had an updated Smart Start module installed to replace the obsolete unit. I was not told about the lack of cellular service for the new version until I paid for the device and had it installed. I already had a subscription for the old Smart Start device. Now, the device does not work because the cellular service for the updated module is not operational.The cellular service issue is out of Street Sounds control, however, they knew the service was not up and running for the new module. There is a degree of obligation to inform your customers so they can make a decision to continue with the installation.I now have a paid Smart Start subscription with a non-operating Smart Start. Cancelling the subscription is not a wise move since the new module has already been paid for and installed.Street Sounds did reply to express their concern.The circumstance above aside, Street Sounds sales reps are friendly and helpful. I will continue to send and recommend Street Sounds to my friends and family. My situation appears to be an isolated incident. 4 stars from 3.
Best car audio place I have ever dealt with hands down. A few years back a had gotten my license back after a 12yr suspension. I explained to the driving was a big deal and wanted my driving experience pleasant. I told them my budget and we went from there. Well last week I bought a new truck and I took it in to them with some of my old equipment. And told them what I thought the old one was lacking and they worked with me yet again on my budget and actually came in under the price quoted. The system way exceeds my expectations. The installers know what the F#$% theyre doin. They did an 8 speaker 2 amp install with head unit and it looks factory still. But friggin rocks. The sales staff is off the hook and always eager to answer MORE questions I come up with. The guys are so cool I even bought them all pizza once. I will never deal with another place in town. The place is great and make you feel like family
Street Sounds is my go to shop for basically anything car related electronic equipment upgrade. Theyre the best here in town bar none. Customer service and quality of service is unparalleled. If you want top quality work and best in class workmanship warranty, this is the place to be. Id say theyre the gold standard.
These guys are knowledgable, quick, and do high quality work. They got to the bottom of a tangled wire mess in my husbands truck (mess was from a previous owner) and got his stereo working properly again, all in a day.
Love street sounds! After 8 years, and from across the country, needed help with our auto start and of course, Street Sounds came to my rescue!! Thank you for always caring!!
Excellent customer service and very knowledgeable staff! If youre looking for some custom stereo work this is 100% the place to go!
I have trusted these guys with all my vehicles. They take the time to ensure I make the purchase I will be happy with for years to come. Showroom is always organized and stocked full. They stand behind what they sell with experience and install with confidence.
I am always treated respectfully by very friendly employees when I go to Street Sounds. While I am there, I hear them talking with other customers, and they seem very courteous and helpful to everyone. There seem to be enough employees that no one has to wait to be served.
They sell great products and service white standing by their work.
We are extremely pleased with Street Sounds. These guys went the extra mile to get an auto start for our truck that met our needs. I cant say enough about the wonderful customer service provided by Harold and the staff. They aim to please. We highly recommend Street Sounds!
Great place I want some new speakers have to go back and check prices
Been taking my trucks there since they opened they are good group of people there. Friendly allways showing what i could do differnet i like their point of views
Always knowledgeable polite and generally squared away. Heavy on the knowledgeable, these guys know their products well. My only stop for upgrades is Street Sounds.
This place is outstanding. Their customer service is amazing and made buying my next subwoofer a piece of cake and the people working their were super knowledgeable on their products,which helped me find whats right for my system. 10/10 definitely a great place to shop for speakers, autostarts, and lightbars.
I was recommended to this place by a friend. I went to get a remote start for my standard vehicle. The shop is very clean, and pleasant. The customer service was great. The only issue is that my car didnt want to cooperate. Im not sure if it was the shops fault, or if it was an issue my car had before hand. (My car popped up with a power steering and stabilitrak fault after I dropped it off.) They went out of their way to help me by doing research on the problem, and also brought my car to the dealership to see if they could diagnose why my car was failing. All of this was at no cost to me. I did not get my remote start here because the dealership is taking over. I would definitely recommend and go back for any other tune ups.
As usual, the guys at Street Sounds did an outstanding job with the installation of my new truck stereo and helped me pick the perfect deck that looks sleek and advances me to the future. BUT WHAT THE WHAT! They even pre-programmed my old radio stations into the new system. Nicely done!
Very much helpful...
This gentle there, wrote the book of customers service. From beginning to end, first class. Thank you..
Awesome 👌
When my wife called to get a quote because a friend refered us to Street Sounds because her son works there and my wife got a discount on top of the discounted price. He said to just go in and said that the workers mom sent us there and we will get the extra discounted price. A couple of days later I went in there he, same person that my wife talked to, gave me the regular price thats on the shelf and said it is already the discounted price even though my wife got a discount on top of the discounted price. I dont mind paying the regular discounted price, but why do they have to lie to their customers? Anyways, we ended up paying the regular discounted price because we had a baby coming.
Was replacing the auto start, lost my keys:) everything was great, fast and nice. Very good customer service, good job!
The best place for car audio Very friendly helpful
Professionals with the best customer service in town. Highly recommend!
Had a great experience at Street Sounds they took special care and made sure that all of my needs were met whilst shopping for an auto start. If you want knowledgeable professionals that care, come here.
Very professional staff and great quality gear its a little pricy but its very much worth it if you want your crisp clean sounds my go to for a system upgrade!😁😁😁
Very helpful and knowledgeable staff. I bought my husband a remote start, and they were professional and went out of their way to make sure that we were taken care of. Thank you😊
Very friendly and helpful took the time to quick test my trucks audio system at no charge. Ended up buying new amp from them.
Outfitted 2 of my vehicles with remote starters, reasonable prices, friendly services and clean store!Definitely pleased and do recommend!
They know their stuff. Very welcoming. I have brought them all my cars since I got up here from dmax to the wrx and they always take care of me. Shout out to you guys 👏🤙
The staff here is very knowledgeable when it comes to your car audio needs. They work together to provide the customer the best experience and purchasing what we need for sound on the street...i will definitely return.
These guys are the best, helpful and they stand behind their work!
Lots of options and very knowledgable. They always do quality installs, they are pricey but great.
Didnt act. Like they were interested in serving my wants
They were knowledgeable and called me 2 weeks later to ensure I had no problems with the remote start and the install. Excellent customer service.
Very knowledgeable and fair. They helped us with an auto start they didnt sell and didnt even charge us.
I had an autostart installed. Id had all the information I needed to pick an autostart that suited my needs. Very professional personnel, more importantly they were patient. Jason went above and beyond to accommodate my schedule, etc. Customer service here is definitely a priority. I absolutely recommend this place.
We have had 3 things done thru street sounds and their service and work is outstanding, i recommend them to anyone needing a car stereo or auto start!
Best customer service in the state
These guys are great!!! Have been using them for close to 20 years and through 7 vehicles, always top notch service.
Very helpful and competitive pricing skip waiting to get your stuff and just visit Street Sounds
Great and helpful staff prices are a little high but you always get quality products
Good service, quality products and if they install, warentied as long as you own the car.
Great service good atmosphere usually sometimes seem to eager to show off they know stuffCarry almost every popular quality brand and sometimes they experiment best place for viper auto starts.
VERY expensive, but stand by their work! Years ago I had a bunch of stereo work done. Nearly five years later the stereo quit working. I brought it back in and they fixed it for free. This place is definitely worth it.
Really good experience. Everyone was friendly.
Quality product, knowledgeable staff!
These guys are awesome. I had a problem with my stereo and they took care of everything without a hassle
If you need quality audio equipment or an auto start this is the place to go
Always a pleasing experience! Never been disappointed while working with them.
Street Sound is a great professional establishment. Outstanding customer service always.
They were very inform on the items i was asking about
Knowledgeable staff, easy to deal with. Ive only purchased over the counter but no issues there.
The only place for great sales and service in Fairbanks for audio, autostart, lighting and more
Great people great place
Only recommended place in fai for an autostart.
Will always and forever be my vehicles home for mobile electronics. Professional installs and knowledgeable staff.
Fast & Professional. Thanks for installing my kids autostart.