Great customer service. My go to place to buy tools and supplies. Sales staff is extremely responsive. They appreciate their customers and go out of their way to make sure they are satisfied. Highly recommend
Weve expierenced nothing but superior service & great customer care that has helped us to be successful with our remote projects. Its always a pleasure working with Clint & all the knowledgeable staff that work diligently to procure our material to our site efficiently. We look forward to doing business with Denali in the future!
Been dealing with this company for years. Very knowledgeable staff. Great business relationships. Commercial sales team has always been top notch with a can do. My go to for commercial hardware and tools.
Always great customer service, both in store and out in the field. They have a great selection of products and the prices are extremely competitive. I have not found another supplier that can beat Denalis Milwaukee prices. Denali is also extremely helpful with special order items. Been a customer since 2014 and plan to stay with this local Fairbanks outfit.
This store is the best place to find quality made tools. All my Makita power tools are purchased here. And the staff are awesome.
Great price! Great service! If they don’t have something in stock, they will find it for you. They have practically everything for your fastener and tool needs!
Great local business with a comprehensive inventory and friendly sales personnel. If they don’t have it, they will facilitate getting it for you... I also appreciate the Saturday store hours!
I do $20 million a year in federal contracting and the team at Denali Industrial is one of my biggest assets.Their ability to provide, locate and or find product in a timely fashion is one unmatched in the FBX area.Bill, Clint and Chip are hands down the service leaders of the interior and contacts you need to have.Keep up the great work gentlemen.
Denali Supply has consistently exceeded our expectations for service.Tool and hardware availability is outstanding.Special services in areas like firestopping; submittal preparation, material procurement and training are very valuable. 5 stars!
Absolutely appaled with the service I received from a young man named will. He was outstandingly rude, to myself, my young children and my husband. I am half tempted to write the news miner and news stations about his customer service experience/skills... or lack thereof. I loved this store and have spent alot of money here. I will never come back.
Everytime Im in the store I get the best customer service ever. The sales team at Denali sets the bar high. Every single one of them, always.
What I love most about DIS is the annual deals on thier Makita products. This is the one stop shop in the Fairbanks area for power tools. Super friendly staff and always helpful. A few times a year they will have a cookout in the parking lot for power tool promotions. I recommend DIS over the big box stores when it comes to tool selection and quality products such as Milwaukee and Makita.
Top shelf service. Hands down the best for hardware.
Been shopping here since the Cushman days. The girl that works at the counter is great always friendly. Just at the counter for 10 minutes with no acknowledgment customer service is hit or miss. But they have great products so I keep coming back.
Chip, John & Amanda are amazingly helpful! Denali Industrial is our go-to for all things needed for all projects!
Amazing customer service 👍
If they dont have it they will find it.
Best customer service in Fairbanks!!