This place is not as it used to be really went downhill 😕In parts department just about everything thing is special order 👎And sales department dont really care about your business unfortunately,My advice to the owners is to really look into it.I own a lot of other equipment brands and most of dealers that I deal with get you the stuff you need next day or in 2 days at no cost to you or very inexpensive,
I am very impressed with Craig Taylor Equipment. The sales people are extremely easy to work with. They answer questions with knowledge and guide you to the correct piece of equipment. I was able to purchase a new Honda snowblower with ease I have never really experienced. I was initially told to expect the machine toward the end of October. My sales person Dave found the snowblower in state and had the machine in hand in less than one week. I was extremely impressed.I do not have experience with their after sale service. So I will not speak to that right now, but based on the service of getting the right machine in my hands, I have high hopes of being well taken care of.
They gave back our skid steer without hydraulic oil the mechanic even admitted he didnt check the fluids or add any while working on our hydraulic system. We took it back and they didnt even touch it for months they have had it since July. They now have it in Anchorage trying to say its not their fault. They have given us the run around this whole time and havent shown that they do quality work and stand up for the work that was done. Really unimpressed and hope to save others from this ridiculousness.
Very knowledgeable staff, great equipment for sale.
Excellent service as usual
Place has really gone downhill. A young lady trying hard to sound like she knows what she is talking about. God bless her. Easier to shop online for parts. Washington Tractor will mail parts for John Deere, Woodway for Stihl.
They did a great job attempting to find something that would work for my old tractor.
Had the parts I needed, even though it was a really old unit. Friendly service.
Always helpful and I love there calendars!
Good variety and helpful employees.
Best place in town
Great products and prices
Great service
Stealership