I bought a POOL TABLE in March, of 2018. Ive been so crazy busy, its taken me until NOW (mid-July, 2018) to write this review.Helio Lopes was my sales person. He was great. I walked into the store with one agenda; to buy a pool table. I didnt want to spend too much money, and I saw that there were some sales going on. I had looked online at the cheap crappy ones from online stores, or other companies - that were $1200-$2000.... the reviews online were all so mixed - most stating that they fell apart early on in the purchase. Other reviews stated that one should purchase a quality table.I came to THIS store, Great Gatherings, to do just that!Helio, pointed me immediately in the right direction, showed me numerous tables, the benefits of some, the disadvantages of others, the combination pool and table tennis tables, with a few side-tracks into poker tables too.After a good-15-minutes of explaining about the different types of tables (talking about their history, to include the thickness of flint, how theyre installed and delivered, the guarantee!), we stopped in front of one particular table. THE SPECIAL at the time, was an 8ft table, all the balls and accessories, a table-tennis top, with the accessories, the wall rack, for holding the cues, and two kings chairs - all for one amazing price - 50% LESS than normal price. I said yes.--Side Note: I have wanted a pool table for years. Initially, I looked online for a pool-table/dining table/ping-pong table - 3x functionality. If I can steer you in one way, it is to get something that is QUALITY! Those wonky cheap tables, will break within a year. Great Gatherings, has a superb selection of fine items, games, tables, bars, and other fun items - and while they are usually fairly pricey, when a sale comes along, you should take full advantage.--Second side note: The pool table was delivered - it took 7 weeks (thats really too long, I think, and I wasnt told it would take that long!) however, it was professionally installed, tested, and the installers explained how to look after it, as well as who to call if we ever move. Very helpful.We found that the pool cues were a little big for our space, so we went back to store again in May, and HELIO HELPED US AGAIN - and give us 2 1/2 sticks - which we use often. It was wonderful working with him, and he alone, we give a full FIVE STARS. Ask for him when you go to the Fairfax (Merrifield) location. He knows his stuff!--Weve used the table several times as a family, but since moving into our new home in February, we have had 3 parties (July now), with over 40 people at each, and the pool table is the largest hit at each party - friends line up to play, compete, and at the end of the night, the table-tennis top goes on to the table, and Beer Pong begins (were in our late 30s and early 40s, and yes, we still have fun!). Buy a quality pool table - call Helio Lopes. You WONT be disappointed!
Chad was incredibly helpful, without being intrusive, when we were looking for deck furniture. We narrowed it down to a few options and I appreciated that he let us shop, without being pushy, checked in occasionally to see if we had any questions. We ended up doing a custom order for an outdoor dining set. The whole process was very easy and so pleasant! I highly recommend Great Gatherings.
If you need a pool table or game room items, I cannot recommend Helio Lopes at Great Gatherings in Merrifield highly enough. I walked into their showroom a few months ago to get some game room ideas never thinking I would buy there because I thought they would have really high prices and met Helio Lopes. I had priced pool tables at Costco and other online retailers and Helio was able to beat their price for a beautiful pool table with loads of accessories in the frame and felt colors I really wanted. At that time I was just looking for the pool table and feel so fortunate to have met Helio because he not only helped me with that, he also helped me a few months later with a fantastic deal on a foosball table. Hello knew we were working with a limited budget and he helped me find very high-end and stylish industrial looking pool and foosball table (dark walnut, not the reddish dated looking pool tables you see everywhere) at an extremely reasonable price (believe me I have shopped around and there is no way anyone will beat him when it comes to value for the dollar, quality and selection). In addition to being very fair with pricing, Helio is super cool and a pleasure to work with! He even sent us a beautiful silver bowl Christmas gift! I highly recommend Helio and the Great Gatherings store in Merrifield, you must check them out before you buy anywhere else.
We had a fantastic experience at Great Gatherings. They have a massive selection of outdoor furniture, ranging in price and size. We weren’t exactly sure what we were looking for, but the staff is incredibly knowledgeable and helped us narrow down our choices easily. Desi specifically was fantastic to work with - she answered all of our questions quickly and provided several options that met our needs. We’ve recommended the store to several friends and will absolutely return for future needs.
All the staff at the Great Gatherings store in the Mosaic District are friendly and welcoming, however, I have to say we were very fortunate to have Helio Lopez as our salesman handling the purchase of our Brown & Jordan patio furniture.His commitment to making everything work smoothly (even when there was a little blip at the B&G distributor) made the world of difference to us. Helio ensured the issue was correct quickly and we were able to enjoy a long summer entertaining on our new furniture.Its easy to be a good salesman when everything goes perfectly as planned, it takes a great salesman to keep the client happy when it doesnt. Hats off to Helio for his friendliness, diligence and commitment to making the customer happy before, during and after the sale.
My wife and I have been searching for the perfect wine/liquor cabinet for over two years. We walked into Great Gatherings and found one that exceeded our expectations. Finally our search is over and we couldn’t be happier. Our salesperson, Desi, was very knowledgeable and helpful. A great experience all around.
I had a fantastic experience working with the team at the Fairfax Great Gatherings store. I worked mostly with Desi and her service was over the top! She helped me pick out furniture for my entertainment room and for my deck. She gave me great advice and we LOVE our new items. Quality is top notch and service and delivery all went according to plan. Desi followed up with me every step of the way. I highly recommend Desi and the team at Great Gatherings in Fairfax.
A most helpful staff and deep selection made Great Gatherings an easy choice for my pool table business. It was delivered as promised with a professional crew that set it up and took care of everything. I highly recommend them.
We had been searching for new patio furniture for about a year and couldn’t find anything we liked until we entered Great Gatherings. The have beautiful, high quality patio furniture- much nicer than anything we had seen before at the same price point. Desi, the sales consultant was very professional and knowledgeable and helped us to pick the right set that would meet our needs and fit into the deck space that we were working with. Furthermore, she easily arranged delivery to our home. When we received it, it was packaged so well there wasn’t a scratch or ding- not something I’ve experienced before when I’ve had furniture delivered. We are very happy with our purchase and would recommend Great Gatherings to anyone.
I recently purchased a pool table from Great Gatherings. I’ve had my pool table for a very short time. Of course pool sticks came with my purchase. Well in a matter of a few weeks all my pool sticks broke in the exact same spot!! I’m definitely not happy with my pool table purchase from Great Gatherings.
I brought my husband to Great Gatherings because hes currently fixing up his Man Cave and I knew hed be pleased with their selections. Thankfully Desi, was able to spend time helping us pick out the perfect pieces that matched his style and to top it off she was able to save us a great amount of money due to the current sale that was going on at the time.Were very happy with the exceptional service we received and well definitely be back to purchase more items for our house.
I have now bought two pool tables from Great Gatherings, and ping pong the second go-round as well, and theyve been a delight to work with, providing great products at attractive prices. The staff, especially Store Manager Chad, is incredibly responsive and helpful, and on my most recent purchase definitely went above-and-beyond to ensure I got what I wanted, and that it would meet my needs. I look forward to continuing to patronize as they have a great selection for a wide variety of indoor and outdoor entertainment needs.
Ive never shopped for a home house bar! So glad I found Great Gatherings on the Internet! I ventured in and had the luck of meeting Desi who helped me tremendously. I had my measurements and she patiently showed me the bars that would fit in our space. The one I fell in love with was the one I purchased! Its beautiful and provides many practical features! Great Gatherings is a nicely appointed store and Desi was a friendly and helpful salesperson!
My fiancé and I just purchased our first home. We decided to go to a few stores in the mosaic area to find some furnishings and stumbled upon Great Gatherings. I will admit at first we didnt think we could afford some of the items, but we ended up finding a wonderful teak outdoor dining set that was worth the investment. We deliberated for about a week or so, and decided to go ahead with the purchase. Desi was wonderful with us and was there from the very beginning, educating us on the purchase and helping us understand what we were getting for the money. Before we pulled the trigger we did a lot of research online about the brand name and possible alternatives. With a purchase like this, I expect the furniture to last a long time and be supported by a company with a track record. Those options do not exist on Amazon, and while we found some sets on amazon that were slightly less expensive, nothing beats being able to see and touch the furniture before you buy it, and it brought us so much comfort knowing we could speak to someone about our purchase if we had any issues. I wouldnt trade the experience for anything less, and I wont trust big purchases like this to an online discount store with no accountability. Thanks Desi for the help. We love our new dining set.
Everyone is always pleasant, no pressure to buy. Outstanding quality products. Pauline went the extra mile and found us just what we were looking for at the price we were looking for. Free popcorn is a nice touch.
We recently bought a pool and shuffleboard table from Desi. She was very knowledgeable and made the process much easier. We even went back to buy a bar set and helped us again. Thanks Desi
We had a very nice and productive visit to Great Gatherings in the Mosaic District in Fairfax. Chad did an outstanding job of educating us on the outdoor furniture products that would fit our needs. He was very knowledgeable and professional during our discussions. In the end, we bought, and are now enjoying, the perfect outdoor furniture set. Kudos!
Fantastic service. Helios is knowledgeable and friendly. Its a quick painless buying process. They have a huge inventory and a lot of very high end upscale items. Nice sales event going on right now.
We recently bought an outdoor dining set and fire pit set from Tariq at Great Gatherings in Mosaic. We could not be more pleased — the furniture is fantastic and we spend so much more time outside now. Not only do we love it, but our kids thoroughly enjoy it, as well. Tariq was fantastic. He was patient with us as we looked through all of the options and made great recommendations. Excellent customer service all around!
After a long search, I found the outdoor patio furniture I was looking for at Great Gatherings! They offered the set complete with all the pieces I needed at a price that was better than others I had looked at. They even helped to make the set perfect by upgrading the glider chairs to be glider rockers. This made the set exactly what we were looking for. Helio and Ruben were excellence and provide professional customer service. I look forward to receiving our new furniture in a few days.
This store is awesome and a must see. Jason and the crew went out of their way to help us and not just so they could make a sale. They earned our business and we will keep going back as here are so many items there we love. Keep up the great work
Nice stuff, appears to be good quality. Very helpful sales staff walked me through some different options in a series of price ranges. And thats the rub - Great Gatherings has stuff for every budget, as long as you have a ton of money to buy the cheapest stuff, and oodles of extra cash you were going to burn anyway to buy the higher-priced stuff. $10k for a patio set? $9k for a damn fire pit?Eek.
This place is fantastic! Chad and his team went above and beyond to help our family pick out the perfect pieces for our game rooms. They were friendly, honest, and well informed about their products. We had been looking for transitional pieces in gray...classic with a modern twist and they had several to choose from. I cant say enough about how awesome this store is!
Last week my husband and I strolled into Great Gatherings after getting brunch with NO intention of purchasing any patio furnishings. An hour later we were still in the store . Charlie was SO helpful and accommodating with his wonderful customer service, we were able to purchase a complete outdoor patio set. He was very patient in helping us make the right decision between our two opinions. We would HIGHLY recommend this location. The Sunday shopping experience was easy and economical. Thank You Charlie Massie! We will return.
I had a wonderful experience shopping here for outdoor furniture for my deck which is being renovated. The sales staff were well informed and very helpful and answered my many questions with patience and skill. I came back multiple times and spoke with different people each time and all were great. I never felt pressured or rushed and am very excited about my purchase. thank you to the team!
We purchased an outdoor patio set from Great Gatherings and were impressed by the knowledge of the sales staff and the interest they had in wanting to know exactly how best to meet our needs. The furniture was very high quality and did not disappoint! Beyond the quality of furnishings however is the special relationship that developed between the salesperson and customer. In an age where transactions are typically quick and superficial the people at Great Gatherings made a particular point to fully understand our needs and find the perfect match for us. What a joy it was to work with them! We look forward to working with them again.
Regular furniture stores dont carry these specialty products. Trying to find bar cabinets, stools and so forth? This is the place, along with all of the other pool tables and fun stuff. Great to have more choices and more locations. The staff was over the top helpful.
Greeted upon arrival at the store. Excellent service and products. Helio Lopes was especially helpful when it came to picking out a piece of furniture and processing the order.Will definitely be back to shop in the future.
We have been researching endlessly for deck furniture and after so many options, web searches, we kept going back to Great Gatherings in Mosaic. Jason from the Mosaic location was so helpful and made our decision so easy. The combination of the quality of the furniture and Jasons great customer service make us keep going back to Great Gatherings in Mosaic for other items.
Great store with a great team of sales folks. Helio provided great assistance on questions about pool table options and even gave suggestions on how to arrange furniture and wall colors. Overall, very positive experience. no pressure. Highly recommend.
We came into Great Gatherings a few times looking at outdoor deck and patio furniture and really found the staff to be very friendly and helpful in pointing out and demonstrating all the features and pros and cons of the different options and not at all pushy. It was particularly nice to be remembered when we came back weeks later. We have been really happy with the non-matchy-matchy chairs we purchased to go with the teak table, which werent paired with the table on the showroom floor, and were the suggestion of the staff member with whom we were working, Desi. The delivery staff were also really nice and accommodating setting everything up. We will definitely be back when we purchase additional furniture for the patio and rec room!
Really high quality furniture and a wonderful showroom. I have not made my purchase decision yet, but if I can afford to purchase something here I would. I feel they would stand behind their products.
I’d never been to Great Gatherings but was looking for quality patio chairs. Helio Lopes greeted my friend and I and explained the history, quality and warranty of the furniture. He was very helpful and kind. I’m excited to receive my custom-made patio chairs!
Beautiful store that makes you want to buy Everything! Our salesman, Charlie, was extremely helpful and very patient while we decided on the perfect items to furnish our game room. We are so excited about our purchases and cant wait to entertain our guests in the ultimate game room!
Had a wonderful experience at Great Gatherings. With Helios expertise and great customer service, we purchased a table, umbrella and chairs. We were pleased with the quality of their products. Would definitely go back for additional items in the future!!
This is a great store for outdoor furniture and indoor recreation products that are of high quality. The store is a large showroom so you can see many choices and try them out, and there is ample staff to help with any questions. We hesitated to order anything online that you cant sit on and see in person. We found a patio set that is just perfect for our budget, space and design sense. The customer service at the store and when we called from Chad and other staff is excellent. Delivery was scheduled quickly and the drivers came on time and were very accommodating. This was a rare superior shopping experience from start to finish.
My family and I really appreciate the customer service that we receive when ever we are in the store. The customer service representative, Helio Lopez was very knowledgeable about the product He was able to answer all questions and make sure we were taken care of at all times. He also was very sensitive to our needs. I would definitely recommend this store to anyone that’s looking for a great product, High-quality and most of all the best customer service.
When I arrived at Great Gatherings to pick out furnishings for my man cave, I was greeted by Charlie Massie. He allowed me to take my time to choose from the many pool tables they had to offer. He had great recommendations to save me more money on my multiple purchases. I highly recommend Charlie as your consultant at Great Gatherings.
We found the perfect outdoor furniture at Great Gatherings Mosaic. Jason was so helpful and made our purchase so easy. He ordered the furniture and set up the delivery service, which was so incredible (the furniture was for a rooftop space). To date we keep going back to him. Awesome location, awesome service, quality products.
Excellent experience working with Mitch Griffith for outdoor furnishings for our unusual L shaped townhouse deck. Each time we considered various options in the large, well-stocked showroom, Mitch provided detailed costs and dimensions. We settled on a great-looking and super-comfortable Brown Jordan furniture set, and added perfectly coordinated pillows, outdoor rug, and 11 and 9 tilt umbrellas. Functional and fabulous! Thank you, Mitch, and manager, Richard!
I highly recommend Charlie and Reuben (Sales Associates) at Great Gatherings in the Mosaic District for your patio and home entertainment needs. Both were quite personable and very attentive to my desire to purchase quality furniture. You will experience excellent customer service and satisfaction at this location with Charlie and Reuben. I will return for future home furnishings!
Charlie Massie, the sales person who sold us our Patio Furniture, was awesome. Never pressured us and was extremely patient with our delayed decision-making process. We are very pleased with our purchase, especially with the quality of the furniture. We highly recommend Great Gatherings, when in the market for patio furniture. The Lunas
From the moment we stepped into Great Gatherings we were greeted with a warm welcome and assistance readily available. Charlie (sales associate) listened and provided information based on what we were looking for. Although we did not purchase initially, Charlie remained in contact and offered further assistance. Ultimately, we made the purchase and completely satisfied with the sales process. Thanks Charlie and Tariq for your top notch customer service!!
We received wonderful customer service from Helio while we were purchasing items for our basement entertainment area. He took time to hear our needs discuss options. What I appreciated most was when my wife and I could not agree he gave us time and space to make a decision after presenting all viable options. This is exactly how service should be!
There are many selections at Great Gatherings. Charlie spent considerable time showing us several options for what we were looking for in a variety of price points. We are very pleased with our new furniture.
I stopped into Great Gatherings in Fairfax today to only look around and ending up purchasing a really nice shuffleboard for half the retail price. The store had pretty big selection of all kinds of cool stuff and the sales staff were very friendly. I ending up making the purchase with Helio Lopes who was a very helpful, no pressure sales person. I will definitely return in the future to purchase other furnishings.
Helio was such a pleasure to work with! There were plenty of hold ups on my end in securing the correct payment method and he was always very patient and understanding. He was able to help me find the perfect fit for our outdoor patio set and I cant wait to see what it looks like!
I love Great Gatherings! The entire staff is professional, friendly, and customer-focused. My sales rep Helio was awesome and helped me outfit my new deck, patio and screened-in porch! The furniture is beautiful, comfortable and high quality!
Great Gatherings has a nice selection of patio furniture in various price ranges and Helio was so great. He had in depth knowledge of all the patio furniture and helped me figure out placement of furniture sets in our backyard and helped with measurements to ensure the soon to be built/remodeled patios would accommodate the furniture we wanted. Just ordered the furniture and hoping the delivery and set-up go as well as the purchasing.
We need new cushions for our older porch furniture. Helio at Great Gatherings helped us identify the ideal colors and styles to match our overall color and design scheme of our porch. Very pleased with him taking the extra time to help us out.
My experience began at the Mosaic District location. Our pool table salesman Reuben was knowledgeable, friendly and efficient. Tamarr and Johnnie delivered and skillfully assembled our pool table while providing us with all info needed to take care of our investment. We are extremely pleased with the world class customer service that all three of these employees provided.
We were extremely pleased to find the exact outdoor patio furniture set we were looking for, with quality and price that was unmatched. The service and delivery was done with care and we would buy from them again in a heartbeat!
Great Gatherings is a great store. I love the unique gift ideas and Jake was so helpful. He directed me to the perfect gift for the hardest person on my gift list.
Went to Great Gatherings to browse and ended up meeting Helio, who provided an excellent customer service and was very knowledgeable with great ideas to furnish my new home. He did follow up on my delivery, and made sure that everything went smoothly. I highly recommend this place and the friendly environment/employees.Ingrid R
Skeptical about these ratings. We walked in to look at outdoor furniture and were immediately descended upon by a hoard and “helpful” sales people when we just wanted to look in peace. The MSRP also seems suspect even though everything is on sale. If I had to guess, the sales prices are MSRP plus 10-15%.We left when we couldn’t shop in peace.
Wonderful service!! Came to my house ON A SUNDAY! to help plan and purchase for our new basement. Easy going, knowledgeable ... I recommend without reservation!!
An excellent experience purchasing pool table. Helio helped us with the purchase. Very knowledgeable and there was no pressure. He steered me towards the best pool table for my budget.
Great store, with lots from which to choose! Charlie Massie was a rock star, providing us with great options and styles at a perfect price. Delivery was fast too. I highly recommend this store and Charlie!
Love the customer service I received from Great Gatherings. Charlie and the rest of the staff were helpful and ensure my product arrived on time as promised. The delivery team was very professional also.
We went to the Great Gatherings in Mosaic. The store was incredible and our sales agent, Helio Lopes, was so helpful! We found 4 amazing bar stools and the customer service was great and our delivery was quick and free! thank you!!!
I have had two outstanding experiences shopping at Great Gatherings. I wouldn’t shop anywhere else.My first experience was when I was looking for bar stools I went to One Loudoun location and worked with Desi Metiva. She was very knowledgeable and courteous throughout the process. When I had a concern after the stools were delivered, Desi took care of it immediately to my full satisfaction.When I was ready to look for furniture for my sunroom, I met with Desi at the Fairfax store because she was transferred there. Again, she spent a lot of time discussing options for the room, the fabric choices and colors, and even asked me to send the room measurements so she could make sure the furniture would fit. When I was ready to place the order, Desi spent additional time making sure I got the look I wanted to achieve. My furniture has been delivered any everyone who visits loves the comfort, style and fabric.From start to finish, my experience with Desi and Great Gatherings has been fantastic!! I highly recommend Great Gatherings
Great selection and good service. Desi was knowledgeable and the delivery and installation was great!
Helio Lopes worked with us when we were looking to purchase a home bar. He welcomed us when we first entered the store, and was very friendly, knowledgeable and helpful without being pushy. He let us look at the various choices on our own, but remained nearby to answer any questions we had. I would highly recommend Great Gatherings and Helio Lopes!
We would definitely recommend shopping at Great Gatherings. The furniture and the service is of the highest quality. Our in-store Design Consultant, Helio Lopes, was extremely knowledgeable, helpful and attentive.
Helio took the time to answer our questions and provided us valuable furniture options to meet our overall needs. We finally settled on a great dining room set which fits perfectly in our home. Thank you Great Gatherings and Helios for your professionalism and design insight.
Chad provided great customer service. He was very knowledgeable and accommodating. My clients and I are extremely pleased with the experience.
Helio did a spectacular job. I came in and described to him what I was looking to purchase. He showed me all options in my price range and that fit the description I put forth. He did a fantastic job and I appreciate everything.
We worked with Helio and he guided us to exactly what we needed and wanted for our patio. We never felt there was any pressure to purchase. It was a nice shopping experience and we recommend GG for your gathering furniture and accessories.
My experience withTariq Mahmood was great. He was very helpful in helping us select our outdoor patio furniture. There was no high sales pressure to buy and they were very accommodating to out needs and wants. Delivery was great and onetime and they showed us how to set up and operate our fire pit. I would go back to Great Gathers again, it was a great experience.
Wonderful service. Had just what I was looking for. Highly recommend you go here for your entertainment needs.
We purchased the Kenzo Patio see from Joe. First rate service! Although it was close to closing time, Joe patiently answered our questions, showed us our options, and did not pressure us to make a decision. We did not purchase it that night, but went to other retail stores and did internet searches, but the quality of this furniture could not be beat! We called and placed our order through the Mosaic store a few days later and were told delivery would be in 6-8 weeks. We received the furniture a little less than 4 weeks later and could not be more impressed! First class delivery and setup - and have received many compliments on the very comfortable patio set!! Now we want to spend all of our time outdoors enjoying our new furniture! For our other outdoor furniture needs, we will go straight to the Mosaic store! So worth the extra money for top notch quality furniture and service - highly recommend!!
We had a great experience in Great Gatherings this evening. Its a fun store to browse and think about outdoor and indoor entertaining spaces. Tonight, we decided to to purchase a pool table. Helio was great - low pressure, eager to help and easy to work with plus was willing to give opinions and feedback related to cloth color. Would definitely recommend the store and working with Helio!
Excellent selection of billiard tables, outdoor furnishings, and other items for those that like to entertain and have fun. Helio assisted us and he met every expectation. We left the store very satisfied with our selections and can’t wait to begin using the Great Gatherings products. Stop by and see Helio. You will not be disappointed.
Fantastic experience. Some things can be a bit pricey, but we got a super deal on a beautiful piece and the service was terrific from walking in to delivery.
The staff at Great Gatherings are amazing and were super helpful when purchasing our gaming table and stools. They were also amazing when it came to delivery and would definitely buy from them again.
Purchased an entire basement full of stuff from Great Gatherings... billiard table, poker table, shuffleboard table, etc... Helio Lopes helped guide us through the entire process: came to our home to help choose coordinate our selections, and personally followed up with delivery and follow up satisfaction. AAA+++++ I rec Helio and his team without reservation!!
Good experience, great sale/deal, cant wait for our new pool table to arrive this week! Helio was very helpful.
Helio and the delivery team went the extra mile to ensure we got exactly what we wanted! We are looking forward to our next purchase and shopping experience.
Love this place!! So many great finds. Love my new mini fire pit.
We worked with Helio at the Mosaic location and are so pleased with the level of customer service he provided! He helped us plan our space and didn’t pressure us into buying more than we were looking for. Our patio set and huge umbrella shade transformed our backyard! Helio followed up after the speedy delivery to make sure everything was perfect.
Outstanding outdoor furniture. Great choices for everyone’s tastes. Helio Lopes helped us design our patio and I’m so excited about it. It’s going to be such a great outdoor space. Great customer service and wonderful experience. Thanks Helio!
Charlie and the Great Gatherings team are easy to work with and strive to make their customers leave happy. I have and will continue to do business with them.
TRUCKERS ONLY! ENTRANCE TO DOCKS ON ALLEY BEHIND STORE VERY NARROW
I went to Great Gatherings in Mosaic District based on some television advertising I saw the week before. Our deck/furniture was wiped out after a tree fell due to the Windstorm earlier this year. I was pleasantly surprised that the advertising and deals were still available on items they still had in stock. This store is actually really aesthically pleasing.....big but not packed....interesting displays.....overall great. I had time to browse and sit in a couple of different table settings....and not immediately bombarded.My first interaction with Sales Rep Helio Lopes was pleasant. He asked how I was doing and if I needed any help. He listened to my response and added that if I could take a minute to draw the space I was trying to fill he could offer some suggestions as his primary function was that of an interior decorator. I drew, he asked important questions about my likes and dislikes and budget. I wish my budget and space was unlimited but it was not.He worked with me and met all of our needs. It required calling a sales rep (who was also responsive on a Sunday) in an effort to locate a discontinued piece and was out the door in 45 minutes.Helio was awesome and I would highly recommend checking out Great Gatherings!!!!! Quality outdoor furniture for a good price.
Wow- what a great experience in buying our outdoor furniture from GG. Our salesperson was very knowledgable and helped us find the best setup for our decks. Great service and great price at Great Gatherings!!
Our Sales associate, Helio, was attentive, courteous, and was able to advise us in patio furniture/game room topics that we were not well versed in. The service at the store and upon delivery was exceptional. I would recommend Helio and Great Gatherings to anyone!
Recently stopped in to Great Gatherings in Mosaic on a whim (was looking for a new couch for my living room) and as always when I go into GG, had to look around (my boyfriend loves their video games and I love their amazing gift and wine accesory sections).We were immediately drawn into the amazing patio sets as we had been looking at redoing our deck in the future and they were having a tremendous sale (50% off). After fixating on their in-store exclusive set, the Amelia, we were approached by Chad to see if we had questions. He was warm and friendly, informative and def not pushy (since we were not in the market for purchase). He gave us his card and said to give him a call when we were ready.The next few days, we continued thinking about The Amelia set and how much we liked it and what a great deal it was...so much so, we called our contractor and got an estimate for the new deck and moved our plans for next summer, to this Fall. I emailed Chad with our questions and he responded immediately (on his day off no less) and answered our questions.. he even said he would happily set up a call (on his other day off) to chat through any other questions that may come up.We were so blown away by the product and the customer service, we went in and bought the set from Chad yesterday and he arranged for us to hold the set in their warehouse and differ payments until it was delivereed. Talk about service!So happy and satisfied and cannot wait to have our set on our new deck!!
We had a great experience with Helio. He helped us narrow down our decision for a patio set and suggested colors and styles that would fit our needs. Delivery was a little slower than we had hoped but that was likely due to buying over a holiday. Helio kept us informed and I highly recommend using Great Gathering and Helio.
An evening out with family and visiting the Great Gatherings store ended with a purchase of a beautiful patio furniture with firepit. We were allowed to browse quietly. Helio was available to answer our questions and demo’d the firepit for us. Great experience all around.
Enjoyable experience! Helio was great to work with and helped us with our selections!
Absolutely wonderful experience working with Tariq to buy new furniture for our deck. Also incredibly impressed by the two delivery guys, Tamarr and Brian who were so careful and thoughtful in their placement and assembly of the new furniture. We will definitely return to GG!
Great selection and the employees were super friendly
Best furniture store i have ever seen by far. You can play hundreds of arcade games for free, and they bave other cool games like poker foosball .ect
Just bought a pool table for my husband for a surprise Christmas gift.When I went in I had no idea what to ask for - betweenTariq Mahmood and Helio Lopes they steered me in the right direction.I know my husband will be thrilled.Tariq and Helio were both great - could not have done it without their knowledge, guidance and support -I am thankful for them both - Marcia Selva
Outstanding customer service and selection! Helio and Jason went above and beyond, spending much time and patience ensuring we made a purchase that was right for our space. We love our Brown Jordan furiture & were very grafeful.for the guidance of Steve Elton who made a store apoearance.Thanks Great Gatherings for making our shopping experience enjoyable and giving us a few laughs too. You are the best!
Very friendly and clean place. Staff was very knowledgeable as wall.
If youre reading these reviews - looking for a recommendation and sense of what to expect - understand that Great Gatherings distinguishes itself from the rest by the quality of their furniture selection coupled with a competent staff - ask for Helio, I did and will again when we go back for more!
Super helpful - great experience!