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Quest Fine Jewelers
8431 Lee Hwy., Fairfax, VA 22031, United States
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Quest Fine Jewelers
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Ri
Review №1

I went to Huan for my engagement ring purchase and he exceeded all expectations. I met with him on multiple occasions and he spent a huge amount of time explaining the different aspects of diamonds. He listened to my preferences and then used his expertise to guide me to a perfect purchase. Highly Recommended.

Ji
Review №2

My wife and I adore Quest Fine Jewelers and in particular Randa. She has more patience than anyone I know. She takes the time to get to know you and grow a relationship with you so your wants, needs, and desires are fulfilled.Incidentally, I did do my due diligence by spending a several hours researching fine jewelry at online stores. I discovered they are no cheaper than Quest and in spite of what is printed on their websites, online stores customer service is rather non existent.I have driven by the store many times and one day decided to drop in. I have never seen so many choices in fine jewelry, particularly in engagement rings, wedding bands, and earrings.Because there are so many choices it did take several visits to make purchase decisions. We ended up buying several pairs of different size diamond stud earrings because my wife has multiple ear piercings and we purchased new wedding bands for both of us for our 30th. anniversary.They have on-site jewelers who can change stone settings or make custom jewelry.I think you really will end your quest for fine jewelry here because we did.Quests staff provides a nurturing environment reminding me of what Dorothy said. There is no place like home.

Se
Review №3

Beautiful diamonds await you at Quest! Experienced and enthusiastic employees will make your ring buying experience a memorable one. If you can, ask for Randa. I did a lot of research when settling on a dazzling diamond for my fiancé and Quest had the most competitive prices in the area. Theyll work with you to create any custom design you have in mind. Their service is extremely prompt and professional. A perk they offer is complimentary polishing twice a year after purchasing a ring.Email or call ahead to make an appointment to avoid any waiting as its popular on weekends. Come on down to bequest yourself a beautiful Quest diamond today.

Br
Review №4

Had an awesome time finding our engagement ring at this fine establishment. Kay, the associate that helped us, was professional, personable, and incredibly helpful with our selection.There was zero pressure and Kay and his team showed nothing but assistance and knowledge, and helped us find a beautiful piece.Highly reccomend Kay specifically, and Quest Fine Jewelers.

Al
Review №5

Took a necklace to Quest for modification. They were able to do it under in a week (!!!) for a fair price. Their staff is incredibly helpful and want to provide the best service possible. I was thrilled that my jewelry repair didnt leave their store, provided great peace of mind! I highly recommend them to anyone looking for jewelry or needing a repair! Thanks, Quest!

Di
Review №6

We love Huan at Quest and will continue shopping there for all of our jewelry needs. He is thoughtful and attentive, their policies include lots of complimentary services (cleanings, engraving, mailing the jewelry to you, replacing side stones if you lose them), and they have a very diverse selection of jewelry. We bought my engagement ring, and then went back for both our bands, and then a pair of earrings. I can’t say enough positive things about his team, that they have a huge selection, and can customize items and really work with you to get exactly what you want.

Kr
Review №7

My fiancé and I came to Quest Fine Jewelers to shop for wedding bands. Our experience was fantastic. Allison took the time to get to know our styles and showed us so many options, and even some great pieces that we never would’ve thought to try on. We both picked out and ordered our bands that day, and Allison made the process so easy! We would absolutely recommend Quest to our family and friends. They’re extremely professional, friendly, and have an incredible selection!

Je
Review №8

Well first off, I am not an easy customer! I had a very specific and unique idea. They were wonderful in finding what I wanted and kept trying until the perfect sapphire was selected. It was a lot of back and forth and they never once faltered in helping me. Ask for Randa, she was amazing!

An
Review №9

If you are looking for unrivaled customer service and wide/high quality selections, look no further than Quest. My friend recommended Quest when we started looking for engagement rings and we were struggling to find a jeweler we felt comfortable working with. My friend showed me how they had restored her grandmothers 100 y/o engagement ring (so she could use it as her own) and created a absolutely stunning matching wedding band. We had shopped at other jewelers in the DC metro area but were not blown away. We either felt pressured, rushed, or were not impressed by the selection. After five minutes in Quest I knew we were going to find the right ring there. Allison was an absolute joy to work with and helped us choose the perfect ring. It was like shopping with your best friend. She helped us narrow down options without pushing us in a specific direction and we never felt pressured to make a decision. She was always quick to respond with any questions we had once we left the store and honestly I feel like I can’t say enough good things about Allison and our experience with Quest. We went back this weekend and purchased our wedding bands with Allison’s help. They are extremely experienced and reasonably priced. I love that they have jewelers on-site and their warranty is unmatched.Anyone in the market for engagement rings, wedding bands, or something a little extra should take a stop at Quest. I never write reviews but our experience was so unmatched it warranted one! Just do it. They’re the best.

Na
Review №10

If you are looking for high quality jewelry with personalized service at competitive prices, look no further for than Quest! Many of my friends have been coming to Quest for the past decade for all their jewelry needs, especially engagement rings, and they all spoke so highly of the experience. After my friend showed me her stunning custom ruby ring made at Quest, I knew I had to check them out. At first I just came by to browse, and everyone was always so welcoming and happy to show me around. Their showroom has so many beautiful pieces and they always offer a variety of beverages while you shop. Eventually I returned when I had an idea for a custom necklace using one of my own gemstones. I worked with Randa, describing my vision, and she made the process so easy. Within minutes, she helped me make the decisions and provided pricing, and within a week I had my beautiful new necklace in hand! Throughout that time, Randa was so responsive over phone and email for any questions or concerns I had. Randa has such a keen eye for jewelry and she is great at helping you decide on what you truly desire with such patience. I have since returned to Quest to create the custom ring of my dreams. I worked with Allison who is delightfully enthusiastic about getting you exactly what you want. She is a wealth of knowledge regarding gemstones of all kinds. She listened to all my requests and worked within my budget. I absolutely love what we created! And the lifetime warranty they offer on pieces made entirely with them is a great value. Thank you to everyone at Quest for the superb customer service. Im so happy with my jewelry and I cant wait to come back soon!

Ro
Review №11

Quest did an outstanding job creating a ring for my partner and I, based on a custom design. Allison Nacht was amazing to work with and I highly recommend her for her insight, attention to detail, and personal touch to our project - she was a joy to work with!Our project began with a concept and was further developed using CAD tools, which allowed us to see a 3D rendering and realistic images of the final ring - truly cutting edge. I am ecstatic with the final product and will be proud to wear my new ring for many years to come. Thanks, Allison and Quest!

Je
Review №12

Quest is by far the best Jewelry shop we have been to, and trust me my wife loves fine jewelry. The facilities are very neat with lots of choices and plenty of parking right in front. Allison was very friendly, and most helpful Her knowledge and advice was much appreciated. We will return.

El
Review №13

Quest Jewelers is wonderful!!!! Randa is out of this world amazing! Customer service, atmosphere, and product quality are top notch. We highly recommend this store!

St
Review №14

They were super helpful, Allison was quick to respond to my inquiry and then they helped us figure out ring sizing very honestly - wonderful experience

An
Review №15

Allison was amazing! She helped resize a platinum band and turned it over in just two days! She was able to answer all of my questions and made me feel comfortable leaving my engagement ring with them. Very affordable compared to other places in DC!

We
Review №16

Phenomenal service! I had gone to two previous jewelry stores to fix the chains to layer two necklaces with no success. Met with Kay Suy at Quest Jewelers and he was fantastic! Knew exactly what to do to get the look I wanted and accomplished the custom work with a one-day turnaround! The showroom is full of unique, beautiful jewelry and everyone I encountered had a very positive vibe. I will definitely be a returncustomer!

Te
Review №17

I loved working with Randa; shes patient and quickly learned my style to help me decide on the ring I wanted. Thanks for a great experience!

Da
Review №18

THE BEST jewelry store you will ever go to! Huan treated us so well. We threw every challenge at him from switching a stone to a new setting, to engagement deadlines, and he even let us use a loaner band while the wedding band was being made. Not to mention their inventory is amazing. Cannot recommend this place more! They will take care of you.

Me
Review №19

My (now) husband and I came here for my engagement ring and our wedding bands. We worked with Randa and she was wonderful! I had some vague ideas about what I liked and somehow she knew exactly what I was thinking and helped us find the perfect engagement ring with matching wedding band. We were also able to stay within our modest budget. I get so many compliments on my ring set! I would definitely recommend Quest and Randa to anyone looking for an engagement ring or other jewelry.

Al
Review №20

I took my college gold ring, from Texas A&M University, to Quest Fine Jewelers to have it resized. This ring has very intricate, fine detail and unique patterns. The jewelers resized it to perfection, perfectly matching all the details, and cleaned it very nicely, too. The ring looks just like the day I got it, 10 years ago now. Perfection! I highly recommend Quest Fine Jewelers.

Ad
Review №21

Quest Fine Jewelers was terrific to work with. Quest customized the engagement ring to meet our needs. They actually were negotiable on price as well and competed with Blue Nile, which is something I could not find from any other jeweler we visited. The staff is also super knowledgeable and we learned how to maximize our value for the carat size we wanted. We worked with Kay and I would recommend him to anyone. This place is top notch, you will not be disappointed.

Ev
Review №22

We came in for an engagement ring resizing and the staff were all extremely nice and helpful. Once I picked it up the size was still a bit too large, so we came back in and they re-sized it for us very quickly. It fits perfectly, looks great, and we’re looking forward to coming back in soon for our wedding bands.

Ju
Review №23

Pete did an amazing job with my custom engagement ring. He used my grandmothers diamond as the center stone of a Verragio band. Quest is a wonderful place to go for custom jewelry, designer bands, and fantastic service.

Ch
Review №24

Super friendly staff! Ring resize was done within 2 days as well. Definitively coming again for future Jewelery needs.

Ga
Review №25

I cannot thank enough to Quest jewerly for how beautiful my engament ring turn out. Randa was very patient and sweet through out the process. We had a bad experience with another jewerly that made my ring first, and Randa kindly explained all the issues she found on the ring the moment she inspected it through the augmented lens. It was very informative and it helped me understand why I felt my ring was not properly done... I knew I wasnt being picky :)They remake my ring, keeping the original design and stones, we only requested a small addition on the ring band to match the design of the wedding band. The final product was so clean, the diamond was even more sparkly than when I got it done from the other jewerly. There was no flaws on the platinum either. It was just professionally done! I highly recommend Quest jewerly for their excellent service, attention to details, clean work and because they listen to us, the customer.

Gr
Review №26

Huan was very easy going and enjoyable to work with! My now-fiancé and I set up an appointment with him and easily were able to narrow down our choices for an engagement ring. We went to a few ring stores before Quest and we always came out of them unsure what we were looking for. Huan knew right away and we were able to narrow down our choices to two and I ultimately picked one of them; the negotiation between him and I also went very smooth and at the end at the day, my fiancé loved the ring! We are planning to go back to get our wedding bands and I would highly recommend Quest for anyone who is interested in engagement rings!

je
Review №27

Kay is the man! Highly recommend not only Quest but Kay in general.

Me
Review №28

The entire team at Quest is wonderful. They were able to restore my great grandmothers ring and set its new stone last year when I got engaged. This year they crafted beautiful enhancer bands to match and we couldn’t be happier. My husbands band was also purchased here and they have a great men’s selection. Very highly recommend!

Ri
Review №29

Great customer service, great jewelry, reasonable prices, and no games.

Ga
Review №30

High quality product, top notch expertise, and amazing customer service. Huan gave me really good counsel during the process and was able to sell me diamond earrings that were VERY well received by my fiancé! Thank you!

We
Review №31

Bought my engagement ring from the store. The whole experience was very pleasant. My girlfriend and I had millions of questions about diamonds and settings, Huan was able to answer all of them and educated us on few things we were confused about. The service was excellent, the price is very competitive, and the ring itself is just amazing. Im recommending Quest to all my friends and we are going back for our wedding bands! Five stars!

Ma
Review №32

I recently purchased a Verragio Venetian wedding band from Quest Fine Jewelers to match my Verragio engagement ring which was bought separately online.For months, Id been looking for the perfect band to compliment my engagement ring, and had talked to many Jewlers before finding Quest. The entire Quest team was absolutely AMAZING, and made my first purchase a wonderfully, memorable experience!Allison listened to my ring needs and worked with Verragio to find exactly what I was looking for! She really went above and beyond to help make my dreams come true, and I am so, so grateful to her! Words cannot begin to express how extremely happy I am with my purchase, and now I have an exquisitely, stunning wedding ring set that will be in my family forever!I HIGHLY RECOMMENDED Quest Fine Jewelers for all of your jewelry needs! I definitely plan to shop with them again, and especially when Im looking for that perfect little beauty to add to my jewelry collection! THANK YOU, THANK YOU, THANK YOU Quest Fine Jewelers!

Ch
Review №33

Randa helped my fiancé purchase the most perfect engagement ring, and later she helped me pick out the most perfect wedding band to compliment it. She was always available to answer questions, always willing to let me try on a lot of different bands and carat sizes, and most definitely always made us feel very well taken care of. I highly recommend Quest for all of your jewelry and I especially recommend working with Randa. The store is beautiful, clean, and has a great snack/coffee bar for their clients.

L.
Review №34

Always great customer service and an extensive selection of fine jewelry.

Ja
Review №35

Randa was extremely helpful with the whole process!

Ta
Review №36

Me and my fiancé could not be happier with Quest! We worked with Kay and he exceeded all of our needs and expectations through getting my engagement ring reset. He answered all of our questions and even accommodated for us being out of town during that time as well making sure we were updated during the process. The ring turned out absolutely beautiful. I cannot say enough great things about this jeweler!!

Jo
Review №37

Always exceeds my expectations. Dont bother going anywhere else.

CL
Review №38

We visited Mervis and Washington Diamonds before deciding to work with Quest due to the productive phone and email discussions my partner had with Kay and the exceptional customer service we received when we finally met Kay at Quest. We found Kay to be a careful listener as he was able to conceptualize exactly the ring we wanted based on the specifications we provided. We were able to choose the perfect setting at the store and determined that the next step would be Kay researching and obtaining the right diamond for us based on our criteria. This was going to be quite a significant purchase, and we were excited as we felt we could place our trust in Quest in terms of receiving the best customer experience and product. We mentioned that we were looking at mid-December to have the engagement ring ready and Kay explained that it was imperative that we start the search for the right stone. Kay also mentioned that he’d be in touch with available stones and that we’d have to move quickly since availability may be limited. Unfortunately, three weeks have gone by and we’ve not heard back from Kay. We received a prompt follow-up from both other jewelers but no communication from Quest/Kay since our visit. While we felt valued as a customer during our visit at the store, unfortunately our experience post-visit left us feeling forgotten and unvalued. We’ve decided to move on and start our search again in hopes of finding a jeweler that can help us create the perfect engagement ring.

Je
Review №39

They were able to resize my engagement ring in the SAME day. They were quick and very professional and I was absolutely thrilled.

Ja
Review №40

Pete at Quest came recommended to me by a friend. He made a potentially stressful experience basically painless. I highly recommend this place

To
Review №41

So professional. Delivered the ring on time. They will have my business forever. Thank you. She loves the ring and loves showing it off.

An
Review №42

Huan helped my fiancé to design my ring and it is absolutely the most beautiful ring I’ve ever seen! Their customer service and experience was by far the best as well! Absolutely recommend them for men’s and women’s jewelry 😍

Be
Review №43

Huan and the team at Quest are amazing. Huan knew what I wanted before I did and he overdelivered the engagement ring of my dreams. I looked at other jewelers, but none of them provided the trusting and knowledgeable feel of a family run business who stands behind their product. I could not recommend them more!

Kr
Review №44

Great location, good parking and a beautiful store with loads of inventory. Cozy amenities such as coffee and soft drinks.Sharyn is my favorite person to work with there. She is kind, patient, lovely and really knows her industry. My husband and I have purchased many items from Sharyn and have always been pleased with her customer service and quality of our purchases.

No
Review №45

What a great experience. It is not very often that people will go so far out of their way to help you like the people at Quest did for me. I went here to get my fiances engagement ring and worked with Pete. He helped my pick a perfect stone and setting and offered me an amazing price for it. Then they were able to get it made quickly and ship it to me to meet my unpredictable schedule. I highly recommend Quest! I will definitely be going back to them for the wedding bands.

Le
Review №46

Highly recommend Quest Jewelers. Worked with Huan, who is very professional, detail oriented, knows about their products in and out very well, takes his time to explain any questions and provides excellent service throughout the process. They have a very wide selection of high-quality suppliers, including their own brand. Overall, we had great experience with them.

Da
Review №47

Great staff and wonderful selection. Purchased a mens wedding band and also resized a ring.

Br
Review №48

Incredible service and commitment to excellence. Ive used Quest for nearly 14 years and hope to for scores more. I trust them implicitly to help friends who are buying engagement rings and just the right jeweled gift for significant others.

Th
Review №49

Huan and Randa helped me out a lot with customizing the perfect engagement ring. They have always been professional, efficient, and genuine throughout the entire engagement ring process-I will most definitely be returning back, as their customer service is exceptional.

Ni
Review №50

Quest not only has a great selection, they also have great service! Working with Randa over the past year has been wonderful. Shes attentative, listens, extremely knowledgeable, and a true professional in her field.If you are looking for a trusted jeweler, look no further and stop into their store.

We
Review №51

5 stars all the way! My fiance proposed and let me choose my own ring (lucky me). I had a general idea of what I wanted and decided to go to Quest, as we had many friends that had gone there previously and had great experiences. Ours was no exception. Id recommend making an appointment with Pete, he is the owner and is knowledgeable, low pressure, and an all around great guy to work with. I brought in an image of what I was looking for and from there I received a CAD drawing mock up of the ring in order to ensure it was exactly what I was envisioning. Pete also researched solitaire diamonds and recommended one for us, based on our budget and diamond shape preference. I received the final ring about 2 weeks after receiving the CAD drawing and it was absolutely perfect! In terms of pricing, prior to visiting Quest, we looked into some online retailers including James Allen and Blue Nile and Quest is comparable in price. They dont do any advertising, its strictly word of mouth and they receive wholesale pricing on their diamonds. Given their expertise and high level of service, Id highly recommend using them over an online retailer.

Lo
Review №52

Quest was recommended to me by a coworker. I brought them a tanzanite I purchased in South Africa, and they designed an absolutely beautiful, unique ring for me. I also bought my husbands wedding band from here. Chic showroom, the peak of customer service, I cant say enough about how great they have been!

Sc
Review №53

I recently purchased my Engagement Ring at Quest and had a terrific experience. Jeri was the best. She walked me through everything and ended up getting me a better deal than Blue Nile and the 2 other Diamond Guys that I had been referred to. Shes a true professional and I plan on sending a lot of people her way. Kudos and thanks for making things perfect!

Ju
Review №54

Great service, prices, and trustworthy! I highly recommend for whatever jewelry you are looking for. Pete was great!

La
Review №55

Quest is easily the best Jewelers in the Northern VA and DC area! Jeri helped my fiancé pick out an amazing engagement ring and we recently went back to pick out our wedding bands. She was super helpful and honest and not pushy at all. The staff truly wants you to have an amazing experience while jewelry shopping. Ive also gotten some other jewelry there and Jeri ordered samples for me so I could try before I bought. Perfect service and a fun experience while shopping!

ch
Review №56

Very friendly people here. Great selection. I think the jewelers here know what theyre doing. I wouldnt hesitate to either buy or have them work on any fine jewelry.Unfortunately their location isnt in a really great spot. But once you find it, park and go inside, youll see you made a good choice.

Be
Review №57

The ONLY place to go for ALL your jewelry needs. Love these guys

Vi
Review №58

I had a fantastic experience at Quest buying my wifes wedding ring 11 years ago and have been going back ever since (not as often as my wife might wish, but thats a different story).Last year I purchased a 10 year band with ten diamonds in platinum. Six months later there was a mishap that snapped the ring in half. Quest, without even a suggestion of any cost to us, replaced the ring and had it back in a about a week.The staff is polite, attentive and helpful and the prices are reasonable.I have recommended Quest to my friends and have no doubt youll be very happy with their jewelry.

Sh
Review №59

Very affordable prices for high end jewelry. Pete was the person that I always go back to work with. I purchased diamond earrings, engagement rings, and wedding bands from him. I recommend this place to all my friends looking to get engaged.

Sa
Review №60

My hubby got my engagement ring from Quest five years ago. Since then, I have been a regular shopper at this place. Their customer service is great and they are very honest people. Their work and items available for purchase are also impeccable. Love these guys!

Gr
Review №61

We had a fantastic experience here--a beautiful store under excellent management. We came for both an engagement ring and wedding bands, and both times we were provided helpful personalized service and advice. Never pushy, but always able to provide knowledgeable advice about individual rings from a wide and high quality selection. If you are looking for engagement or wedding rings, go to Quest first and you wont need to go anywhere else.

Re
Review №62

Working with Huan to find my wife a 5 year anniversary present was a truly wonderful experience. He was very knowledgeable in all the different aspects of finding that memorable piece. He led me through multiple options that fit my budget. It was really difficult to pin down the one item with the great selection that was presented. But in the end my wife loved her present and I know it will be something she will always cherish.

Cl
Review №63

100% looking out for your best interest. Huan will work with you as much as possible to help you in your decision. This is a place that cares about your choice to purchase an engagement ring when you decide to take that plunge. Bring a pen and paper because you’re gonna learn a lot about diamonds than you originally thought :)

Ma
Review №64

It was a no pressure, excellent experience. I ask a lot of questions being an engineer and wanting to know a lot about the gems, rings and how to value each option. The staff was patient and always got back to me right away. I enjoyed shopping around and with their desire to match prices, made this an easy one stop shop to walk through the purchase!

Jo
Review №65

They resized and shined my ring, and it looks absolutely beautiful! A+ for quality and professionalism!

Vi
Review №66

I love this place, so accommodating and they dont sky rocket their prices. Hwan (owner of Quest) really takes the time to see what options will maximize your budgets and styles. I will be buying all my jewelry from them moving forward! 10 STARS!!

St
Review №67

Before coming here - I was told the service & quality of Quest was beyond amazing. Quest helped from the start and still continues to provide amazing services to us. I cannot recommend Quest enough.

Ke
Review №68

I have brought several of my designs to Quest and have been incredibly happy with the finished pieces. Communication has always been honest and friendly, and easy for us to stay in contact. I worked with Pete Tain each time and would not go somewhere else, as I know the projects will always come out great!

Cr
Review №69

Put simply: Quest had the best prices I could find when looking for an engagement ring. BUT even more important, their customer service is phenomenal. At a lot of jewelry stores, you sometimes wonder if youre being overcharged or taken advantage of... but I could not have felt more confident and comfortable than I did at Quest.Everyone there seems really knowledgeable and nice, but my man Huan really took care of me when I came in to buy an engagement ring for my fiancee. Not only did he search high and low for best quality/priced stones, but he took the time to really figure out what we wanted and build us a custom ring from scratch. The ring came out amazing and my fiancee cant stop staring at it.In fact, we had such a great experience, we went back again for our wedding bands, and I plan to go again for anything else in the future. Could not recommend Quest Jewelers more!

Ca
Review №70

Pete was incredible and flexible throughout the process of getting me a fantastic pair of diamond earrings for our 25th anniversary last minute- top quality!! He went way out of his way to meet me half way from my home outside Philadelphia the day before we headed out for our weeks trip! My wife loves them -Quest has been my go to Jeweler for the past decade - looking forward to the next purchase!

Ja
Review №71

The best value and quality of any jeweler. Exquisite work and unbelievable customer service. Turned around a custom engagement ring in 2 weeks and is a head turner. Ask for Jeri sales manager.

ki
Review №72

During my fiances (now husband) initial search for a ring, he spoke to and visited multiple establishments. He also scoured through countless online reviews and found Quest Jewelers to be consistently on top of every list available. It wasnt long after that he visited Quests newly remodeled store in Merrifield.The store is pristine, clean and organized. The variety is impressive, wide and extensive. Although what made this entire experience stress free is attributed to Huans calming temperament and laser focus on 100% customer satisfaction. He knows all of his customers names! He was proactive, asked all the right questions, and a perfectionist throughout. It was clear he was highly experienced and walked him through many aspects I quite frankly wasnt aware of. Huan worked tirelessly in his preparation to locate the ideal ring and our entire wedding journey wouldnt have been so seamless without his hard work and dedication.Thanks to Huan for making a typically anxiously-filled experience so comforting. For those interested in a jeweler for any special event, not only will you (and significant other) enjoy a remarkable experience & product but youll also work alongside a very talented professional.

er
Review №73

I cant recommend Quests services highly enough. From my very first interaction with Huan, to each subsequent interaction with Huan and Randa. They were absolutely amazing. I was referred to Quest/Huan by a personal friend, when I began my search for an engagement ring. I had previously browsed online, walked into a few stores and window shopped, just to get a feel for things.Nothing could compare to the attention and service that they provided. Low pressure, knowledgeable, extremely pleasant. Just really FUN to work with. Even when we encountered hiccups along the road, by no fault of their own, they continuously would go above and beyond to make things right. Extremely accommodating. Top notch service.Theyre local, theyre accountable and they truly value happy clients. Theyre not just there with you for a quick sale. Theyre there with you through the entirety of the process, and promise to be into the future....and have been.If youre uncertain of where to start, in your quest for that special ring for that special someone....start here!!

St
Review №74

We have been using Quest Jewelers since my husband bought my engagement ring back in 2007. Everyone there is incredibly professional and we have found their products are of the highest quality and tremendous value. When we first shopped with them, they were only really offering custom jewelry so my engagement and wedding band set were custom made to look similar to another set I liked. I am so much happier since my set is custom - I absolutely love it and receive compliments all the time. Since then, weve purchased other pieces and Quest has always done a tremendous job helping us care for our jewelry - even when we moved away from the DC area. Huan and the team at Quest are always quick to respond to our questions or service needs, as well as provide exactly the pieces we are shopping for at reasonable prices. All of our pieces have appraised higher than what we spent. If you are in the market for jewelry, trust me and look no further! Quest is absolutely the best jeweler we have ever dealt with and we are lifelong customers!

Am
Review №75

My fiance and I had the most amazing experience at Quest Fine Jewelers. We started with an appointment to look at engagement rings and the staff was extremely helpful and everyone made you feel like you were the most important person in the room. They were accommodating and patient as you tried on numerous rings with different cuts and styles. My fiance ended up purchasing my engagement ring at Quest and he was over-the-moon with the entire process. Huan was truly a professional but also made you feel like you have been friends for years! The family feeling you receive is unconditional. When I finally met Huan after I said Yes (best day of my life), he was very sweet and explained how to properly care for the ring. I would recommend Quest to anyone looking for 5-Star quality service. This was a wonderful experience and I look forward to my ring check-ups to say hi!

Te
Review №76

Huan is the best. Bought my wifes engagement ring and bands from Huan last year and just purchased her push gift over the weekend. The team at Quest always makes you feel comfortable. Great establishment, highly recommend.

Ja
Review №77

Highly recommend. Very polite and great service. Its worth the drive if youre in DC.

Ch
Review №78

Fantastic place to get wedding rings or other jewelry! Clean, beautiful store with a friendly, responsive, professional and incredibly helpful staff. I would highly recommend them to anyone!

Ma
Review №79

This place really made the shopping experience great! Mr. Pete Tain was so helpful and easy to work with.

Ph
Review №80

Pete has a great store for anything you need... His own creations are what really sets him apart from the rest!

RJ
Review №81

These guys have taken care of me, my friends and their friends. Referral is a must. Fair prices but most importantly they listen and make the experience of buying jewlery easy.

Sa
Review №82

Pete is an amazing help and such a great taste in design.

Da
Review №83

I bought my fiances wedding ring here, I shopped around a bit beforehand, I came here because they sell Gabriel NY. They had a ring that fit exactly into my budget including the diamond. Customer service was fantastic, Jeri was so helpful and made a big purchase fun and easy.

La
Review №84

Quest created both my engagement and wedding rings; totally custom pieces that couldnt be more breathtaking. I cant go more than a few days without receiving a complement on my engagement ring - a timeless setting with channel set diamonds and milgrain they helped my fiancé design. My wedding band is an exact replica of an antique which they executed beautifully. I could not be happier to wear these rings forever.

Ce
Review №85

Excellent service and very reasonable pricing. Everyone in the store is very personable and make an effort to make sure you get exactly what you want.

Yo
Review №86

OMG!! I AM SO IN LOVE WITH MY RING!!! BEST OF THE BEST JEWELER!

An
Review №87

I ultimately ended up not purchasing an item from Quest due to my own indecisiveness, so this review is specifically about the shopping experience there, which was excellent. The store itself is modest in size and easy to peruse. The quality of jewelry is very impressive. The staff is personable and legitimately interested in procuring the perfect gift for the occassion. Obviously they have a business to run, however, so expect higher-end price tags. They do custom work in house, which is really convenient and allows for personalization. Definitely worth checking them out if nearby!

Ja
Review №88

My experience here has been a one-of-a kind customer service experience that I doubt I will ever get to receive anywhere else. Working with Huan was remarkable and the engagement ring I purchased was beyond perfect AND afforable! I can not suggest Quest Jewelers enough. Best in the area, by far.

Ja
Review №89

Jeri was very helpful and accommodating! I recommend buying from their website since their prices are more competitive than in-store. Also, they have an excellent lifetime warranty program. I checked a couple of other places in the area (i.e., Washington Diamond, Mervis), but Quest had them beat with pricing for like diamonds.

Ke
Review №90

Best jeweler I have every been to. Highly recommend!

Wi
Review №91

My fiancé and I went into Quest to just look at a few engagement rings because she did not know what she wanted. We talked with Huan and he was great. He showed us a variety of rings and she was able to narrow it down. I went back to finalize everything and told him that we were going on a trip to Italy in 3 weeks and Huan was able to get the ring ready by then. We had a great experience and definitely recommend going to Quest for your jewelry needs.

Le
Review №92

Best place for jewelry - great customer service and their custom services are exceptional.

Sa
Review №93

We found just the right engagement ring here and also recently we purchased a custom necklace - Caroline was very helpful in getting everything taken care of.

Ak
Review №94

Amazing service. Pete is great. Already referred 4 people and counting.

su
Review №95

Very good price with great service as well both brothers are very friendly guys.

Da
Review №96

They helped my fiance to create the ring of my wildest dreams!!

Di
Review №97

TL;DR I worked with Huan over the course of 2 months to find a stone and build a band/setting for my fiancee. He was patient in educating us, guiding us through the process and not pushy. The reviews on Google+Yelp helped me choose this place out of the blue.Even though walking in is okay, Id recommend an appointment for those of you out there that are on a tight schedule.---------No appointment, I came here on a rainy Saturday morning in mid December of 2017 and it was quite busy. As I waited for my turn, we (my, now, fiancees sister and myself) just perused what they had displayed to get an idea of what could align to my fiancees desired style. They were kind enough to check in on us as we waited. WIth the holidays around the corner, it was expected a jewelry store would be busy.We ended up speaking with Huan, one of the brothers that own the family business. I roughly understood the theory of the 4Cs but Huan patiently walked me through and comparing various stones so I can see the 4Cs in real life. He was conscious of my budget while presenting me stones and a setting/band that I could use propose.After she said yes, I went back to the store with my fiancee to lock down a design that she liked that was modeled after various designed from in store and other online store references. Since it was around the holidays and we were about to go on a trip, we decided to leave the stone with Huan while he built the band for us. Draft designs were communicated via email while we were out of the country which made things easier. When we came back he showed us finished product which looked amazing. He also offers through a 3rd party, an appraisal service that you can later use to get insurance coverage. The fiancee later got the ring resized which was no hassle.In this current culture of online shopping (Im a hardcore Amazon Prime shopper), my initial move was to go to Bluenile. However, after going into Quest to actually speak to someone that does this for a living, I appreciated the experience even more so.

Ka
Review №98

Huan and Pete, the owners, are wonderful to work with! I highly recommend everyone visit Quest Fine Jewelers

Kr
Review №99

My fiance went to Quest and worked with Huan to design a custom engagement ring. I really cant imagine anything more perfect! The setting is classic, elegant, and balanced, and the diamond sparkles brilliantly. It makes me feel so special to know it is one-of-a-kind. I also really appreciate the complimentary sizing and cleanings offered by Quest-- I have already made use of this service several times! When we went back to shop for wedding bands, Huan helped us select a beautiful shared prong diamond wedding band for me-- we just picked it up and it is just stunning next to my engagement ring. Huan even customized my ring by adding a knife edge to the bottom of the ring so that it matches my engagement ring-- this attention to detail is truly appreciated! My fiances wedding band is so unique-- we browsed a lot online before going into Quest and didnt see anything like it. The selection of engagement and wedding rings at Quest is really great-- both classic and unique styles-- highly recommended! We will definitely be back for any future jewelry needs.

No
Review №100

Friendly staff. A bit pricey, but they seem to only sell high quality jewelery. I bought my fiancées wedding band here. They helped me match it up with the Verragio engagement ring I bought several years ago (long engagement). I highly recommend them for quality jewelry.

Information
22 Photos
100 Comments
5 Rating
  • Address:8431 Lee Hwy., Fairfax, VA 22031, United States
  • Site:https://questjewelers.com/
  • Phone:+1 703-204-0111
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
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